Photoshop  3d Text problem

Hi i Use newest photoshop.When I want create 3d Text I get the message instalation failed error code : U44M2P7
Where is the problem ?
Thanks for help

I'm with you XM Just got Steve Caplin's book on 3d Photoshop and he says you can easily change the color as shown in  that video —although I am getting different color picker. note the properties panel (on right) the color swatch shows pink once I click OK it reverts back to original color

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