Photoshop CS2 activation issues

I recently had to purchase a new hard drive for my computer and had to reinstall my copy of Photoshop CS2. It will not activate or allow me to use it. The Adobe website shows the product is registered to me...so I see no reason for all this trouble. I have spend hours trying to reinstall from the original CD as well as trying from the Adobe website. I am currently one frustrated person who is VERY upset with Adobe at this point. If this is their way of telling me to buy a newer version of their product - it will NEVER happen.
Any usable input would be greatly appreciated. This is certainly holding up my photo work. Thank you in advance!!

The activation servers for all CS2 applications are gone now, but Adobe has made activation free versions of the CS2 apps available here, http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l.

Similar Messages

Same Photoshop CS2 activation issue with new installer also.

Dear Adobe support team, we have downloaded the Photoshop cs2 from the link http://www.adobe.com/downloads/cs2_downloads/index.html. As per your suggestion I un-installed the older version and installed new version and tried to activate the product. But I have failed to activate as per your instruction. I want to get rid of activation message. Kindly also let us know what all do we have to un-install before the fresh installation.

Thanks for your support.
We are able to active CS2 in administration login. Now there is no activation message.
Now there is a different message window popping up. Every time I launch Photoshop CS2, the adobe updater message is popping up. I am not able to take screen shot of the window. We tried deactivating this in msconfig options but no success.

Photoshop CS2 Activation Problem

Hello
I'm trying to install Photoshop CS2 for a client, but when I launch the application I get the error: "An error has been detected and activation cannot continue. Please restart your computer and reinstall the application"
I've already done the obvious thing to reboot and re-install the application with the same error. I tried deleting temporary files to no avail. Is there any other solution I should try before I re-image the machine?
I've uploaded a screen shot of the error here: http://tinyurl.com/6rew36
Thanks!

Hi,
I'm getting this same error message "An error has been detected with a required application library ...". I have used my CS2 for the last 3 years with no issues. I've un-installed and re-installed 4 times to no avail. Is there really no fix? That seems pretty incredible that no one has found a solution.
Anybody been able to resolve? Is it as simple as disabling the firewall & antivirus?
Thanks for the help,
Wes.

Photoshop CS2 installation issue

I had to clone my hard drive, and then CS2 didn't work anymore. I downloaded the individual programs from http://www.adobe.com/downloads/cs2_downloads/index.html, and they installed and ran OK except for Photoshop. At the end of the install I got this error message: "Error 1402.Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\...Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}. Verify that you have sufficient access to that key, or contact your support personnel." I tried it as the administrator, etc., but I keep getting this message. What can I do?

Hello Jeff,
I am using Windows 7 Pro, and yes, all was operating well before the activation servers shut down. Also, as I said in the initial message, I was able to download and install the CS2 versions of InDesign, Illustrator, and Acrobat (downloaded from http://www.adobe.com/downloads/cs2_downloads/index.html ). When I try to install the version of Photoshop CS2 (downloaded from that same site), I get the error message (right at the very end of install) "Error 1402.Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\...Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}. Verify that you have sufficient access to that key, or contact your support personnel."
I'm a high school teacher and I use these programs all the time, so this is becoming kind of inconvenient for me...
Thanks for sticking with me on this,
A. S. Pels
<e-mail reply removed by Moderator>

Photoshop cs2 activation

it seems that adobe wants people to by there over priced products at every upgrade. because i was unable to deactivate my pscs2 be for doing a system restore ia'm now unable to reactivate the program. i successfuly transfered the software from a win xp computer to a win 7 computer and had it work great for six years, adobe tech support claims if will only work on win xp & vista. anyone out there now of a solution?

Adobe decommissioned the CS2 activation server but provided a free solution:
You have to download a special version of CS2 that does not require activation but needs the new serial number they also provide.
Google "download adobe Photoshop CS2" if the following link doesn't give you access immediately:
https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

Unresolved Photoshop CS2 Twain Issue

Hi,
I have an the issue with Adobe Photoshop CS2, when loading it crashes while building twain menu, if I remove the Twain Plugin from the plugins folder in Photoshop then Photoshop launches but this does not solve my problem as i can't scan from Photoshop now. I have read and attempted what is explained on this forum http://discussions.apple.com/message.jspa?messageID=7018724#7018724 but it does not solve my problem. I have uninstalled all Cannon software and all Photoshop related files from my mac and reinstalled with the latest drivers but still no luck. the Strange thing is that it was working fine a couple of days ago, nothing changed, it just randomly stopped working.
Can anyone please help me with this issue?? I have a cannon Perfection 3490Photo scanner. thanks

Hi, Reading your discussion I think it might relate to de issue I'm experiencing. (sorry for my language, I'm Dutch)
A week ago Adobe PhotoShop Elements 3.0 worked fine. Then HP ?helped? me installing my C5280 all-in-one printer, problems with creating PDF-Files. They advised me to delete de contents of the "Cashes-folder", as well a lot of files in de "Preferences", all to do with HP or Print.
Now, when I try to start PSE-3.0, I get this massage "The programm PhotoShop Elemenents is unexpected stopped" choose [Quit], [Report] or [Open again].
I have run the installation again, not working. I thrown the folder in the trash, emptied the trash and installed again, same result, not working. Downloaded trail-version PSE-6.0, same result, also not working.
Help from Apple and Adobe, same as mentioned, they blame each-other. so no help.
I'm nearly at the point of total re-install from OS X 10.4.4 but you have to know, " I love the MAC but I'm a knit-with for IT technology.
So, I hope somebody can help me, has a good idea before I throw myself in the unknown world of re-installation.
A little background; after 1000 crashes with my windows computer I have thrown it out and bought myself an Apple. Up to now, very satisfied!!! This is the first real problem, I hope I will not be disappointed so I can tell my "Windows-friends", Apple is still the best.
Regards, Erik

Weird Photoshop CS2 Crashing issue

Weird issue:
Mac Pro - When trying to print a file it quits instantly and you have to restart Photoshop... Now, this only happens AFTER you crop the image... if you print the unaltered photoshop file it prints fine.
Any ideas?

you know what, i have a MAJOR problem with photoshop on my mac pro, and no one seems to want to admit it even though i can duplicate the problem over and over again. Rosetta or not, WHY IS THE CS3 BETA Crashing too? it isn't running under an emulator.
how about you explain that one?
here's the deal, the folks at the apple stores can say how much that their machine works fine with OTHER apps, but in reality, a lot of folks and pros (people doing a creative job for a living - like me) use their machine for one thing. in my case, photoshop. and the simple fact is this: my mac pro does not run photoshop reliably, predictably, or with a shred of stability.
and since you want to go and blame rosetta or some other funky junk like that, i spit on that idea also. FACT: i run photoshop CS2 LIKE A MAD DOG on my MacBook. that is correct, my MACBOOK, not macbook pro... (mostly because my mac pro has been in the shop for the past month and a half and i was afraid to use it before that because i put a raptor in it, thought i fixed the issues and then it kept on doing it)
the mackbook never quits, in either CS2 or CS3. and i mean NEVER. granted the fan screams up to 6000rpms and it is slow, but it does not quit, and it is running in rosetta... HOW IS THIS POSSIBLE WITH INFERIOR HARDWARE???
my case may be extreme. but i have no PPC files migrated over, i did a zeroing out of my drives countless times, and the crashes STILL happen. it makes me sick that one could blame ME for the whole thing when it is undeniably a piece of hardware lurking at fault.
and while we are at it, let me ask this: HOW COME MY LITTLE MACBOOK WILL NEVER QUIT RUNNING CS2 or the CS3 Beta which is being run under THE EXACT SAME OS? it is by specification a far inferior machine... and by my wallet, it costs about $4000 less than my Mac Pro set me back. why don't you explain that? why don't you explain how Rosetta can run photoshop so horribly pitiful on a $5500 machine and so swimmingly on my little MacBook (WITH NO FRIGGIN VIDEO CARD!!!!!!!!!!!)
you sound like the genius who tells me that my desktop runs all these other programs just fine so there is nothing wrong with the hardware and then i take the machine home and it can't run photoshop worth a darn. i didn't buy my machine for any other purpose than to run photoshop. and mine CAN'T!!!!!!!! it doesn't matter if i have 30 programs running or none, if i have items in the startup tray, or none, if i have 20 photos 2000 photos or 2, it can not and does not run reliably, reasonably, or with any resemblance of stability.
very plainly, i bought my machine to run photoshop. it doesn't. there isn't a phantom setting, or some other garbage wrong, it's the mac pro. run all the apps you want as well as you want, but try to run what you need to make money and i guarantee you, you'll be sitting in front of your macbook.
so are you going to tell me now how CS3 and Leopard will fix all this too? like the rest have?
what a sick joke, a $5500+ sick, pathetic joke

Adobe photoshop cs2 activation

Hi, I have original Adobe photoshop cs 2 product with key, but when I am trying to activate, appear error: activation server is not available at this time. Could you help me ?

Bit behind the times aren't we.
Download the full suite here - perfectly legal if you already have a licence, and no need to activate
https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2%5Fdownloads
The activation server for CS2 is now permanently closed I believe.

Photoshop CS2 install issues

I recently got a new laptop and am not able to install my CS2 software. I originally had it on two computers but tried to remove and deactivate it off my older laptop. The program was succesfully uninstalled but the deactivation was not. I was also getting an error message informing me that the software could not be installed because the activation server was not functioning. So I downloaded the "fix" from adobe.com and now it says my serial number is invalid. I am extremely frustrated becasue after talking to customer support I was told that Adobe no longer supports CS2. I am unable to purchase any newer versions and I really need to get this software installed. Is there anywhere I can get support for this????

towards the bottom of http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l it says:
Sign in using your Adobe ID and download your application. Note the serial number (it is on the same page). Successful installation requires this serial number.

PhotoShop CS2 installer issues...

CS2 version 9.0.2 photoshop, cant get rid of this every time I open PS...
any ideas?
"The Adobe Updater could not be started. Please reinstall the application and components."

Hi Scott, thanks for your reply...Unfortunatly we lost all of our discs/books/pictures, almost everything in our home awhile back, so that has not been an option...
any plan b thought?

Photoshop CC activation issue: keeps asking for a serial number

I had the trial version down loaded and tested. I decided to by a license in CC, so I uninstallded the test version and downloaded the real version from Creative Cloud.
This real versions asks me i I want to buy the real version or to license the produkt! I choose to licence the produkt then I was asked for the serial number!
I do not have one, where do I find that serial number?
Best regards
GoranD

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

Adobe CS2 Activation issue

Every time we launch CS2 it asks for Activation. I visited Adobe help center for solution and Adobe suggests downloading new installer of CS2. But adobe says you have to use the serial No (1045-1412-5685-1654-6343-1431) for successful installation as mentioned on the link
https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
My worry is that when we had purchased CS2, we were given a different serial No.
Can we uninstall the older version of CS2?
Are we authorized to use the new serial No?

I donwloaded this apparent 'fix'pf 3 files which are all exe files. They are completely different to the ones mentioned in the accompanying PDF of how to instal. Adobe are worng to have done this to their customers. I have already wasted nearly a day uninstalling, downloading, and then trying to instal with a set of files that the installer seems to see onlythe first one of the necessary three.
If anyone has managed to reinstall CS2 using these 3 files then please can you leave good clear instruction - Adobe are, so far at least, misleading those who download and make the effort to tyr and fix something purposly broken by Adobe. They seem only interested in their need to sell something else - get more money - force faithful customers into their plans. This activation discontinuation is a sly and disrespectful action by Adobe. Thumbs down.

GoLive CS2 activation issue

I recently changed my PC and loaded up GoLive from my CS2 suite, but when I tried to activate it I got nowhere. Searching around the net I found an Adobe page stating that activation was no longer possible for CS2 software and offering new downloadables with serials that dont need activation. I downloaded it but when I tried to use the CS2 serial provided, it tells me it is not a legitimate serial number - I checked I had typed it in correctly, including the dashes, but it still doesn't work.
So, the softeware I paid for can't be activated anymore and the fix offered doesn't work. What the hell am I supposed to do now??? (and why are Adobe treating their customers so badly?)

Also, the Adobe Activation Servers for the CS/CS2 Suite products have been shut down. There are several threads on most of the affected products' forums, but I do not know about GoLive. As John T. suggests, I would head to the GoLive Forum: http://forums.adobe.com/community/golive and check if there is a workaround, provided by Adobe.
Good luck,
Hunt

Photoshop CS2 avtivation not recognized

Photoshop CS2 activation not recognized after ATI graphics card driver update. Internet connection live but "No internet connection detected" indicated when trying to reactivate. What's going on???

Adobe shut down the CS2 activation servers months ago. You are entitled to download the free CS2 copy. Use the s/n supplied on website.

Photoshop CS2 issues & Customer Relation's solution

i bought a g5 quad in June 06 that failed in july 06. they were unable to resolve the issue and gave me a replacement machine.
i was given a mac pro with 4GB of RAM and a terabyte of internal storage. the 2 oem 500GB Seagate 7200.10 hard drives took over 9+ hours to zero out: the apple store genius told me this was normal. i have since purchased 2 different hard drives. one of the same capacity which zero's out in under 2 hours. that number IS normal.
Adobe Photoshop CS2 Bridge and Camera RAW have never worked properly on this machine since i got it, quitting all the time when renaming files or browsing my hard drive folders in Bridge. i was told that this is normal and that CS3 and Leopard will fix all this. then the CS3 Beta came out and the machine quits even with the new version.
i contacted Adobe, they say it is my hardware. i went to the apple store and showed them the problem and was able to duplicate it on every mac pro in their store and they said it must be a software issue.
i bought more RAM from apple. the machine works somewhat better now, but it still crashes in photoshop and adobe camera raw and bridge. i purchased lightroom and have looked at changing my workflow, and this program too quits intermittently.
i called apple customer support again. they walked me through using a different user account. same issues. i asked to speak to customer relations. i got on the phone with the lady, and i asked if it was possible to send someone out to look at the machine since it is not working properly, and she said that it is not something they would do since it is not their problem. i asked if they would be able to help me decipher the crash logs so i can find out WHY the machine is crashing.
her exact words were, "well, maybe you can sell it? if it is giving you all these problems and since it is not our hardware, it might be best for you to sell it and buy something that works."
"sell it." i would like to say that "sell it" was not the answer i was looking for. i wasn't even mean to her. i was extremely polite and i got, "sell it" from customer relations. i hope none of you get "sell it"
good luck to all of you.

You use to use Windows but decided to move to Macs at some point, and not look or go back. And that the Quad G5 worked up until some point.
When I got my Mac Pro back in late August/early Sept, I ran into some oddities that no one could help me with. Drivers from Lexmark for their laser printers. Suffice to say that I spent weeks if not month trying to track down why etc. and doing the "clean install" but ended up with the original install disk image.
I'm always afraid if I am forced to install any drivers for now as a result.
I updated SoftRAID (I thought) and ran into every driver and extension conflict possible, known and unknown.
Clean install and avoided anything I could "live without" this time around, and it was stable. For a few days, any and every - and I mean absolutely anything I tried to launch, run or whatnot would CRASH.
I was ready to point fingers. But at whom? ah! must be the Ramjet. Passes all tests, but there must be a gremlin and nothing is good enough to find the cause.
System is now rock solid and stable.
I don't know really what or why. And whether it was SMC reset (I wish they would paint the button in RED!) or zapping PRAM/NVRAM.
I also installed Vista to see if it was OS X or hardware or not. But I never learned what is needed to really use and secure a Windows system - or troubleshoot it if it goes haywire. But you would.
I have spent 40+ yrs tinkering with computers, and 20 with Macs. I think I still remember some of the troubleshooting days from 1990 hunting down shareware bugs.
If it is hardware, it would fail running XP too, maybe? did you retain your license for and copies of Windows and CS2 or whatever you would use? (The Mac Pro really shines running Windows Vista from what I've seen).
It doesn't take a lot to turn a Mac into a crash-prone system. There are some bugs even with the OS update installer itself it seems.
Troubleshooting is as much art as science. Hunches based on what feels wrong with some sweat and guesses backed by some "CSI" sleuthing and detective work.
Only Apple or Intel would know if they have had to come out with re-designed chips, a newer motherboard, or cpus. Or the AMB used on the Risers.
As I said (5 pages ago?) a friend had a G5 Quad that would not run CS2 properly, was crashing etc. (and had on-site Care etc) and the latest logicboard (3rd) stopped the problems, CS2 runs faster and better, it doesn't crash, and the benchmarks show it.
There are revisions to logic-boards. I read it takes 3-6 months to get a pattern of a problem, and another 3-6 months to redesign parts, manufacturing, testing, between engineering prototypes and manufacturing.
I thought the whole idea of AppleCare was sort of the "care" in AppleCare. And to solve a problem.
It would take someone with access to what engineering errata is going on. What changes were made to G5s. There were other problems with Quad it seems as well, heat, the liquid cooling components (there are two varieties).
I don't have the stomach or temper to deal with customer service, phones, etc. But I would make an appointment (yes, again!). I don't know what terms there are for small business or customers to get premium care, probably not good.
We had a mainframe with a bad memory card or bank. We thought. We also swapped out every part trying to get it fixed. We even had to keep the room temp colder and controlled humidity. A new system for us would have been lower maintenance, lower energy bill, less strain on a/c even. And smaller (so we didn't need to use as much floor space). But government can be "penny wise and pound foolish" in such matters.
I know you are just getting familiar with things like "Onyx" and "Disk Warrior" and such. Those can be helpful.
Crashing does tend to lead to more crashes. Mac OS X is not immune to side effects of what they can do. And usually you want to finish a project, not get sidelined.
I wish you had a G5 Quad in there. Two systems. Maybe two G5s even if you have the work or so you can be running CS2 on one and CS3 on another. Or have a techie "gearhead" come in and test and insure that your systems are in working order. Something.
It ain't normal. And it should get more than a "brush off."

Photoshop CS2 activation issues

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