Photoshop CS6 crashes all day, often when I save files.
Can someone help? I work on Mac OSX v10.8.2. Full system/crash report.
Looks like your fonts/Extensis Font plug-in is causing the problem.
First, troubleshoot fonts and font caches to get rid of corrupt fonts and font caches, then if still crashing, disable your 3rd party plug-ins.
http://bit.ly/Troubleshoot_PS
Similar Messages
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Photoshop CS6 crashes all the time and especially when using the type tool... please help!
Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
Indesign CS6 crashing all the time when Placing an image
Repost from Installation forum.
Indesign from Design Standard CS6 installed about 2 months ago on a Dell Precision Laptop with 4 Gb Ram Windows XP SP03. No other programs are running. I open Indesign and create a document 4.8" high x 4.7" wide. I insert an object box then place a image that I want to use as a background. I attempt to select the image to fit it proportionally in the box and Indesign crashes...every time. So far I've tried searching the knowledge base, a repair, reset all my preferences, created a completely new document, cleared my recovery files, error checking on my HD...and...cursed and thrown my hands in the air. Nothing helps!! The program worked 2 days ago when I just had to create a 2 page document with mostly text...now I can't get past this beginning point and I have to have this ad completed by first thing Monday morning. I can't contact Adobe because they don't do weekends...even though they charge premium prices for the software...so I need some help please. Any ideas on what to do?
Thanks,
BernieThanks...Already tried that too. The crash seems repeatable. I open a custom sized document, place a holder box then place an image into the box. I right click to bring up the Fitting menu or try to pick it off the menu and it crashes...every time.
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Photoshop CS6 & Lightroom 4 won't open or save files after iMac update 11/2013
My photoshop CS6 has crashed a few times, and it wont open any files nor save them, the same goes for my lightroom 4 & 5. how can this be fixed. I am a mamber of adobe and pay monthly for both my programs. This started after my iMac updated in November 2013. I am a photogrpher and need this fixed asap. Thank you!
In addition to writing up a request for the ability to repair an installation, ask that the updater be made more robust - e.g., capable of fully updating no matter what the state of existing files.
Also make a mental note to be more careful about fooling around with the files inside the Photoshop installation area.
Most folks don't realize that if they change anything other than in the plug-ins directory that they are chancing making future updates fail as well. Even Adobe themselves at some times have suggested changing files to work around problems. But as you point out, the cloud updater ought to be more resilient.
-Noel -
Photoshop CS6 crashes when doing anything
I can start it just fine, but it crashes when I open a new file. Happen on both x86 and x64. I find it weird that I can run After Effects CS6. But not photoshop, So please help me.
System File:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:11, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2511 MHz
Built-in memory: 1918 MB
Free memory: 864 MB
Memory available to Photoshop: 1533 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 6150SE nForce 430/integrated/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: NVIDIA GeForce 6150SE nForce 430
OpenCL Unavailable
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 6150SE nForce 430
Video Card Memory: 128 MB
Video Rect Texture Size: 4096
Serial number: 92628701192123445467
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\EPICST~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.0G, 226.0G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Windows 7 Crash Log:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: nvoglv32.DLL
Fault Module Version: 9.18.13.697
Fault Module Timestamp: 506b3253
Exception Code: c0000005
Exception Offset: 000ec5a8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Mac-user myself, so I can just offer generic advice …
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)? -
Photoshop CS6 Crashing when I "Save for Web" Windows OS
Problem Event Name:
APPCRASH
Application Name:
Photoshop.exe
Application Version:
13.0.1.0
Application Timestamp:
5022da52
Fault Module Name:
StackHash_ec98
Fault Module Version:
6.1.7601.17514
Fault Module Timestamp:
4ce7ba58
Exception Code:
c0000374
Exception Offset:
000ce653
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Additional Information 1:
ec98
Additional Information 2:
ec981b04b878b0b3ba501bd9b5d90082
Additional Information 3:
e5c6
Additional Information 4:
e5c69ffa87bfce7aafaa3bbf9aff6e96
Pretty much the title, if anyother information is needed feel free to ask.
Here is my system info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2893 MHz
Built-in memory: 4079 MB
Free memory: 1082 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 7700 Series
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: AMD Radeon HD 7700 Series
OpenCL Unavailable
Driver Version: 13.152.1.8000
Driver Date: 20131008000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: AMD Radeon HD 7700 Series
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92628701192123445467
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\CHRIST~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 931.3G, 22.3G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Sorry about long post, no spoilers or anything that I could find!Your problem is StackHash_ec98 error. Do a web search for this and see if any of the suggestions work. Beware of offers to buy their product to fix problem.
-
Photoshop CS6 crashes every few minutes!
Hi,
since I´ve installed Photoshop CS6 from the cloud with all the latest updates, the program crashes all day long, its really frustrating... I´ve never had similar issues with CS5 before.
Can anyone please help, are there any known issues with the new version? I´m running out of memory when opening a file (no matter how big!) and the program freezes, doesn´t respond any more.I have the latest version, the report posted above shows the version after the first install, without any update.
@Chris: I couldn´t find any detailed error report from the windows event viewer, except this one:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-05-11T08:24:13.000000000Z
EventRecordID
33449
Channel
Application
Computer
Security
EventData
Photoshop.exe
13.1.2.0
50e86765
Photoshop3DEngine.8BI
13.1.2.0
50e85dc0
c0000005
000000000027cf1f
1150
01ce4e135dbfdc61
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\3D Engines\Photoshop3DEngine.8BI
28d3122d-ba14-11e2-978c-78843c072e1c
However, photoshop became more stable after running it as an admin but some memory issues are still there. 3d rendering is crashing photoshop, or working with big canvas in 300dpi resolution. -
Photoshop CS6 crashing on Mac OS X 10.8.4
Having continuing issues with Photoshop CS6 crashing on an iMac12,2 running OS X 10.8.4.
Crashing seems to occur when the operator completes a path during the etching of an image.
All Photoshop updates are installed along with all OSX updates. Any help/advice would be appreciated.
Copy of the application crash report is:
Process: Adobe Photoshop CS6 [192]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.5 (13.0.5.44)
Code Type: X86-64 (Native)
Parent Process: launchd [175]
User ID: 914590772
Date/Time: 2013-07-30 10:27:08.820 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 94214 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 93950 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F8F3E8E7-3BE0-0D9D-F866-322B074923F7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000c00
VM Regions Near 0xc00:
-->
__TEXT 0000000100000000-000000010366a000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000100d1c842 0x100000000 + 13748290
1 com.adobe.Photoshop 0x00000001007a9e3f 0x100000000 + 8035903
2 com.adobe.Photoshop 0x00000001007a9ef5 0x100000000 + 8036085
3 com.adobe.Photoshop 0x00000001007b0c66 0x100000000 + 8064102
4 com.adobe.Photoshop 0x00000001007afbb2 0x100000000 + 8059826
5 com.adobe.Photoshop 0x00000001007b13b8 0x100000000 + 8065976
6 com.adobe.Photoshop 0x00000001007b1443 0x100000000 + 8066115
7 com.adobe.Photoshop 0x0000000100606acd 0x100000000 + 6318797
8 com.adobe.Photoshop 0x0000000100938b65 0x100000000 + 9669477
9 com.adobe.Photoshop 0x0000000100938055 0x100000000 + 9666645
10 com.adobe.Photoshop 0x0000000100606369 0x100000000 + 6316905
11 com.adobe.Photoshop 0x000000010069ec77 0x100000000 + 6941815
12 com.adobe.Photoshop 0x00000001005de619 0x100000000 + 6153753
13 com.adobe.Photoshop 0x000000010086bd15 0x100000000 + 8830229
14 com.adobe.Photoshop 0x0000000100098983 0x100000000 + 625027
15 com.adobe.Photoshop 0x00000001000867cb 0x100000000 + 550859
16 com.adobe.Photoshop 0x0000000100087ea6 0x100000000 + 556710
17 com.adobe.Photoshop 0x0000000100087aa9 0x100000000 + 555689
18 com.adobe.Photoshop 0x0000000100090b62 0x100000000 + 592738
19 com.adobe.Photoshop 0x00000001009758fc 0x100000000 + 9918716
20 com.adobe.Photoshop 0x0000000100975806 0x100000000 + 9918470
21 com.adobe.Photoshop 0x00000001009398a9 0x100000000 + 9672873
22 com.adobe.Photoshop 0x000000010055af67 0x100000000 + 5615463
23 com.adobe.Photoshop 0x00000001003f0b33 0x100000000 + 4131635
24 com.adobe.Photoshop 0x0000000100418edf 0x100000000 + 4296415
25 com.adobe.Photoshop 0x000000010008d13a 0x100000000 + 577850
26 com.adobe.Photoshop 0x0000000100087c37 0x100000000 + 556087
27 com.adobe.Photoshop 0x0000000100087ad3 0x100000000 + 555731
28 com.adobe.Photoshop 0x00000001016ffe04 0x100000000 + 24116740
29 com.apple.AppKit 0x00007fff9165c21a -[NSApplication run] + 636
30 com.adobe.Photoshop 0x00000001017004d2 0x100000000 + 24118482
31 com.adobe.Photoshop 0x000000010170179c 0x100000000 + 24123292
32 com.adobe.Photoshop 0x00000001000882cd 0x100000000 + 557773
33 com.adobe.Photoshop 0x00000001002ca2cc 0x100000000 + 2925260
34 com.adobe.Photoshop 0x00000001002ca3a9 0x100000000 + 2925481
35 com.adobe.Photoshop 0x0000000100002b34 0x100000000 + 11060
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c00fd16 kevent + 10
1 libdispatch.dylib 0x00007fff8d7f9dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d7f99ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c00f386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b5f7800 nanosleep + 163
2 com.adobe.PSAutomate 0x00000001365436eb 0x136400000 + 1324779
3 com.adobe.PSAutomate 0x0000000136529539 0x136400000 + 1217849
4 com.adobe.PSAutomate 0x0000000136543a56 0x136400000 + 1325654
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8c00d686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c00cc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8acbc233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8acc1916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8acc10e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8e1676e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8e15f2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139ab2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139c2d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8c00f2aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000118f985ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000118f97813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000118f96be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000118f96c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x0000000118f9230f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x0000000118f92616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x0000000118f92cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x0000000118f92f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x0000000118f9561d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000118f95775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000118f95fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x0000000118f960ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000118f88d6b Login + 480
14 ServiceManager-Launcher.dylib 0x0000000118f8c7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000118f96412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000118f98253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 25:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 26:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 27:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 28:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 29:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.CameraRaw 0x000000013d01157a 0x13cbca000 + 4486522
3 com.adobe.CameraRaw 0x000000013cfb1c32 0x13cbca000 + 4095026
4 com.adobe.CameraRaw 0x000000013ce1f069 0x13cbca000 + 2445417
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 lHow do you change write permission ?.
Need specific instructions.
Already tried instructions below for changing permission - it did not work.
Re: CS6 updates and Mac write permissions
Sorry but tried above write permission changes but same message.
Can I get Adobe help to solve this? My own searches on Adobe and google has not provided a solution.
Would Adobe staff help me?
Thank you -
Free trial photoshop CS6 crashing.. help :)
Hi, any help much appreciated!
I just did a system restore on my PC and all seems well. (It's a Pentium 4, 2.8 GHz, 1.5 GB RAM, Wndows XP so hopefully should be enough to run Photoshop CS6)
Yesterday I downloaded the free trial of Photoshop CS6 (Standard) All good so far
Problem is:
whenever I open an image and start to change the image, it crashes every time.
Questions:
could this be because I didn't turn off AVG anti-virus software before running the adobe software install?
Can i uninstall the Phtoshop trial version (and all adobe), and reinstall it now, and still get the remaining 29 days free trial?
Many thanksThat computer sucks. You're not gonan have much fun with even the simplest things in PS. Refer to the tech specs:
http://www.adobe.com/products/photoshopextended/tech-specs.html
It means what it says: This is the bare minimum, but anyone would tell you that your computer's best use would be a door stop and you badly need a better one. Anyway, turn off OpenGL in Edit --> Preferences --> Performance. That will at least avoid the crashes. And no, trials can't be paused/ hibernated. The days are counting from the moment you first launched the app...
Mylenium -
InDesign CS6 crashes all the time while importing an image
InDesign CS6 crashes all the time while importing an image. Does anybody knows what's going on? How can I solve this problem. Please help me cause I can't work. Thanks a lot!
AlgoritmoMX schrieb:
Thanks a lot for your quick response. I convert images to CMYK because it is best for me to see the final colors in screen when working in Photoshop. As you know, some colors (like green) have a lot of problems in rendering quite accurate when you work in RGB and then convert to CMYK (greens tend to look very vivid in RGB and then very pale and lack of contrast when converted to CMYK). In doing so, it's not reliable for me to work in RGB and then convert to CMYK in RIP or in PDF export. When working in Photoshop, you have a more precise control of color when images are in CMYK, although we all know that the respresentation of CMYK on screen is just that, a merely representation of what it sholud look a CMYK image on screen (because screen works with RGB as you know).
Also, my question and concern is that ID should let you paste images in CMYK and tiff format also (not only PSD) , so what's the point in having those features if they are not going to work at all?
This problem never happened to me in earlier versions of ID.
Thanks a lot again!
That is not true at all. You can turn on in Photoshop the CMYK proof preview which would look exactly the same as if you have converted the image to CMYK. A CMYK proof print from a RGB file with a profile has exactly the same output as if the file has been converted to CMYK under the same settings. Even if you have CMYK images, you see only a back converted RGB image on screen! This is a simulation and it is exactly the same simulation as if you would turn on the CMYK preview of a RGB image! You can see even the plates of a CMYK image.
A CMYK file has a size from 133% of the same file in RGB! So you have shuffle around in CMYK with more data than you would do with RGB images. InDesign is supposed to handle RGB images for print since version 2.0 and since CS (Version 3) it is working without problems. And it can do it better due to smaller file sizes than with CMYK! Try it and you will be astonished how much time and work you have wasted useless in converting images to CMYK.
Have a look to this discussion: http://forums.adobe.com/thread/753454
Other actions you might take is to resave the tiff image without any compression or with a different compression to force Photoshop to write the file completely new. -
Persistent Photoshop CS6 crashes
We've been seeing Photoshop CS6 crashes anywhere from once a week to more than once a day for weeks now. I've looked into suggestions for fixing the problem and have gone to the trouble of deleting Photoshop completely and reinstalling to the trouble of wiping out the entire main drive and reinstalling the OS and the few apps we use, and most recently installing a 250GB SSD HD dedicated to being the scratch disk for Photoshop.
Our normal use for Photoshop on this machine is taking large scans (often of several hundred megabytes) and cropping and color correction for art reproduction output.
I have several crash reports, but looking through the Exception Type and Codes it changes from one time to the next.
The Mac specs include the following:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
System Version: Mac OS X 10.6.8 (10K549)
Photoshop specs are as follows:
Adobe Photoshop CS6:
Version: 13.0.6
Last Modified: 6/8/14 12:57 PM
Kind: Intel
64-Bit (Intel): Yes
Get Info String: 13.0.6 (20131025.r.54 2013/10/25:21:00:00)
Location: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app
Here are some samples of the top sections of recent crash reports. I'll post the most recent one in it's entirety in a second post in the thread.
1.
Process: Path: Identifier: Version: Code Type: Parent Process: launchd [99]
Adobe Photoshop CS6 [988] /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 com.adobe.Photoshop
13.0.6 (13.0.6.54) X86-64 (Native)
Date/Time: 2014-06-16 17:00:34.809 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 192010 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 138445 sec Per-App Crashes Since Last Report: 4 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
2.
Process: Adobe Photoshop CS6 [330] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [106]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-19 12:16:17.295 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 98837 sec Crashes Since Last Report: 4 Per-App Interval Since Last Report: 82346 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
3.
Process: Adobe Photoshop CS6 [244] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:04:08.000 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 169058 sec Crashes Since Last Report: 5 Per-App Interval Since Last Report: 146783 sec Per-App Crashes Since Last Report: 2 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
4.
Process: Adobe Photoshop CS6 [1171] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:57:54.182 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 172281 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 149957 sec Per-App Crashes Since Last Report: 3 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000014cb996f4 Crashed Thread: 3Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnmYou may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Photoshop CS6 crashes after "Help Improve Adobe's Products" appear
Photoshop CS6 crashes or menu items turn grey after "Help Improve Adobe's Products" appear. How can I get rid of this message appearing all the time?
Hi Eduardo,
APIP is our a component, we will help you handle this issue, Please tell us the following quesiton in order to make me identify the root cause.
What's you PS version? 13.0.4 or 13.1.1?
What's you Mac build? 10.8.3?
Which step make your latest PS version POP up Apip Dialog?
Update online.
Update by patch Pacage?
Install an alone PS application?
Install other Adobe product?(Extension Builder,Light Room?)
Others
Any comments are welcome. -
Would someone help me to nail this down why Acrobat 9 crashes all day
please?
When it works, it works fine. But when it starts crashing, it will
crash all day with XP saying the bib.dll is having problem.
Sometimes if I work on a bunch of PDFs, it will work. Many times it
will just crash. Especially if I work on more than one PDFs at a time.
Let's say I open one PDF and then open another one, it will just crash.
I have tried reinstall, remove the Preference file, etc.
No luck at all.
Software problem? Hardware problem? need to run it as "admin"?
I am running XP sp3 with 3 gig of memory with a Pentium 4 3Ghz PC.Bill@VT wrote:
> Have you cleared the TEMP folder recently?
I have tried that. I cleared everything in the TEMP folder, restarted
XP couple times and ran Norton WinDoctor. Acrobat 9 still crashed all
day especially if I tried to work on more than one PDF at the same time.
Usually when Dr. Watson pops out, that means there is something wrong
with the physical memory, doesn't it? -
Adobe Photoshop CS6 Crashes on Save
Hey,
I'm not sure why Photoshop CS6 crashes when it saves. Here is the debugging info.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: aticfx64.dll
Fault Module Version: 8.17.10.1151
Fault Module Timestamp: 50525d73
Exception Code: c0000005
Exception Offset: 000000000008dfdf
OS Version: 6.2.9200.2.0.0.256.103
Locale ID: 4105
Additional Information 1: 268f
Additional Information 2: 268f2b1c72921171efb1a40c5d26d980
Additional Information 3: 0403
Additional Information 4: 04037e202720c734ef5046bd61504c9f
Thanks in advanceFault Module Name: aticfx64.dll
Your graphics driver is bombing out. Update it, configure it properly,fix color profiles or whatever...
Mylenium
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