Photoshop CS6 & Lightroom 4 won't open or save files after iMac update 11/2013

My photoshop CS6 has crashed a few times, and it wont open any files nor save them, the same goes for my lightroom 4 & 5. how can this be fixed. I am a mamber of adobe and pay monthly for both my programs. This started after my iMac updated in November 2013. I am a photogrpher and need this fixed asap. Thank you!

In addition to writing up a request for the ability to repair an installation, ask that the updater be made more robust - e.g., capable of fully updating no matter what the state of existing files.
Also make a mental note to be more careful about fooling around with the files inside the Photoshop installation area.
Most folks don't realize that if they change anything other than in the plug-ins directory that they are chancing making future updates fail as well.  Even Adobe themselves at some times have suggested changing files to work around problems.  But as you point out, the cloud updater ought to be more resilient.
-Noel

Similar Messages

  • I am running a laptop with windows 7 on it and trying to use the save as feature in Photoshop CS6 and won't let me save as anything. Please help?

    I am running a laptop with windows 7 and am trying to use the save as feature in Photoshop CS6 and it wont let me save as anything. Can someone please help me with this?

    A screenshot of your Photoshop work area showing the open file you want to save as, the Layers panel open, and the Save as... dialog open might give us a clue as to what is going on.
    To take a screenshot and save it as a file
    For Windows 7, Printscreen, open a New File in Photoshop, Ctrl v to paste, then save as jpeg (the other trick was for windows 8)
    Use the Camera icon on your reply to upload it.
    Also File > Save for Web is a good workaround if you just need a jpeg, png, or gif.
    Gene

  • Photoshop CS6 windows can't open a .hdr file

    I can't open .hdr files with Photoshop CS6 Version 13 x64 for windows 7.
    I just updated and installed the optional plugins just in case that would help but I still get the same error code: "Could not complete your request because the file-format module cannot parse the file."
    I read online elsewhere that this error code means the files are corrupted with other file types, but I wasn't sure with these as I've never used .hdr before.
    Sorry if this is a repeat discussion, I saw most other discussions were errors about trying to make one - I'm just trying to open one.

    Here's a properties screen shot if it helps narrow down the possibilities?
    I haven't ever used .hdr's before so I had to look up what Radiance is [I know I'm a terrible artist] and the wiki stated it's a file type often used on simulators, and that's what I'm working on is simulator environment textures so I think there's a possibility they are a Radiance file ... maybe. Obviously I didn't generate them, but I'm trying to update them. The only thing that seems really odd to me is how incredibly small the files are, it was my understanding these were supposed to be highly detailed images based on photography.
    I guess my main goal is to determine there's nothing wrong with this version of photoshop, and instead there's something wrong with the files. I know they work in the simulator as they're currently in use there, it's only in editing them that there is an issue.
    Thanks so much for your help on this!

  • Lightroom won't open my RAW files in Photoshop

    I've had this problem for a few months now, but I thought I'd test the waters and see if there's anyone out there who can help me now. Here is a video of what happens when I try to open ANY raw file from ANY camera type in Lightroom to edit in Photoshop. This happens if I go through the menus or if I control+e to open them.
    Photoshop CC Opening RAW Problem - vidme
    I have uninstalled and reinstalled multiple times. I have reinstalled PS first and LR second like some have suggested. I've gone as far as reformatting my ENTIRE computer TWICE with two different OS versions and installing LR+PS on those versions, still no luck. My workaround has been editing the RAW files in LR, saving the metadata, then navigating to the folder in finder and opening the RAW files directly into PS. That works, but is horribly inefficient.
    Anyone have any ideas? I am on the latest versions of LR and PS with my CC subscription.

    I do not use a Mac but Windows as delivered from Microsoft does not generate Thumbnails for RAW files or even Photoshop Files like PSD  in order to seen the in Windows UI like Windows File Explore (Mac Finder) or in File Open and selection Dialog one needs to install some windows add on.  I use FastPictureViered Codec Package,  When installed on Windows I can have the thumbnails your looking for.  Perhaps You need some Mac add on or Apple Update the see thumbnails for RAW files. I see things like this on the web Digital Camera RAW Compatibility 4.06

  • I just downloaded the trial version of Photoshop CS6. And cannot open adobe eps files ?

            I have installed Photoshop CS6 and cannot open adobe eps files? any Ideas

    Hi there
    When you say that you can't open eps files, are you getting an error message?
    Photoshop CS6 has the ability to open both .eps and .ai files. However, opening by going to File > Open... will rasterize the image - meaning that it is no long a vector so you can't scale it up and down without losing quality. To open an .eps or .ai file in Photoshop and maintain its vector capabilities, try the following:
    Create a new canvas in Photoshop. Then, go to File > Place...
    After selecting your file from the Place dialog box, your image will be placed into your canvas. Resize accordingly, and then hit Enter on your keyboard.
    The image you just placed is a Smart Object, meaning that it has retained its vector capabilities and can be resized without losing image quality. If you ever need to rasterized this image, just right click on the layer and select Rasterize Layer.
    If you are still having trouble, please post here again so that we can provide additional assistance.
    Cheers!
    Kendall

  • Photoshop CS6 suddenly does not open a tif-file

    ... which I just created in the same Photoshop CS6 half an hour ago. The error message when opening says: "Der Vorgang konnte nicht ausgeführt werden, weil diese Datei nicht mit dieser Version von Photoshop kompatibel ist." (could not open because this file is not compatible with this version of Photoshop). The tif-file has more than 10 layers and is about 150 MB big. There was absolutely no error while saving the file in the first place. I already tried opening in 64 and in 32 bit version.
    How can this be and how can I get back or repair my file?
    Thank you very much in advance!!!

    Try opening it in another program like CorelDraw or a simple image viewer like IrfanView.
    Mylenium

  • IBooks won't open my PDF files after I did a sync on computer.

    I have an IPod Touch 4th generation. My IBooks won't open any of my PDF files after I did a sync on computer. I have updated all software, reset iPod from a previous backup, re sync with itunes on computer, and I have reset all settings, it still won't work. Any suggestions??

    Please close all apps from multitasking.
    Download the iPad manual from here http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
    That should be a known good file from Apple. See if you can open that in iBooks.
    If you can open the manual the other PDF files are unreadable/corrupt.
    If you are unable to open the manual the issue is with iBooks. Delete iBooks and reinstall the app. Make sure you have  backup of your pdf files first.

  • Encore CS6 project won't open "end of file" error

    Hi everybody,
    Today I was testing taking a Blu-Ray authored project and down-converting to a DVD.  Before doing that work I decided to do a SAVE AS to duplicate the project so as not to screw up the project I had already started.  While doing the SAVE AS Encore hung up and I had to force quit.  Now I'm getting this error when I try to open the original project again:
    "endoffile"
    I can't seem to figure out a way around this.  I really need this project back because of all the time I took reformatting the text subtitles in it!  Does anybody have experience with this project error?
    -JD

    Rule of thumb for Encore is that you are unlikely to recover from a corrupt project.
    If you could figure out what file is the problem, and it was one you could repair, that might work, but what are the chances...?
    That said, see this for windows:
    Troubleshoot damaged projects in Encore on Windows
    http://kb2.adobe.com/cps/406/kb406006.html
    No similar version for Mac, but see this:
    Troubleshoot system errors and freezes | Adobe software on Mac OS 10.x
    http://kb2.adobe.com/cps/824/cpsid_82414.html

  • Photoshop Elements 11 won't open an EPS File

    Older versions of Photoshop Elements will. Is this an oversight or part of what seems like a plan to "dumb down" Photoshop Elements?

    Support for many older formats has been dropped in PSE 11:
    In PSE11, support for following file formats has been dropped :-
    1.Filmstrip (FLM)
    2.Wireless BMP (WBM,WBMP)
    3.PCX
    4.Targa (TGA,VDA,ICB,VST)
    5.Photoshop RAW (RAW)
    6.PICT File (PCT,PICT)
    7.Scitex CT (SCT)
    8.Photoshop EPS (EPS)
    9.EPS TIFF Preview (EPS)
    10. Generic EPS (AI3,AI4,AI5,AI6,AI7, AI8,PS,EPS.AI,EPSF,EPSP)
    Mac Only
    11. IFF Format
    12. Photoshop 2.0
    13. Alias PIX
    14. PICT Resource

  • Cannot open or save files after re-install CS4 on Win7 64bit

    Hi,
    Re-isnstallation of CS4 on a win7 64bit plattform was no problem. But - I can not open any kind of files, neither *.psd nor *.jpg. Even creating a new file in Photoshop is not possible. I do not get a message from Adobe/Photoshop.
    Now I am looking for any idea to solve this problem.
    Thanks

    Ok, I will add this question in the Photoshop forum and copy it to the Illustrator forum as well.
    Thanks

  • Most of my apps won't open on my ipod after they updated.

    Could this be a virus or does anyone know why this would happen?

    Hello there, Chantel.
    The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    Particularly:
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Learn more about troubleshooting apps.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Can't open Keynote files after last update. I created the files with Ipad 2, the same Ipad which won't open the files now. No Mac involved. What can I do to habe access again?

    Can't open my Keynote files after last update on Ipad 2. I created the files on the same Ipad. No Mac involved. What can I do to open and use the files again?

    Finally, this helped me:
    https://discussions.apple.com/message/23602871#23602871

  • New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer.

    New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer.  If I select 2 raw files and click "Open" Camera RAW will only open 1 raw, then when I click "Done" it will close and open the second, sequentially.  Previous Photoshop CC and RAW worked fine, it would open mulitple RAW at the same time.  How do I fix this?

    If it worked for you that way previously there isn't much to comment about. I just tried opening multiple images from Windows Explorer with Photoshop CS6 and Camera Raw 8.6, and the first image would open and when I clicked cancel then the second image would open. But if I wanted multiple images opened in Camera Raw to work on them simultaneously it was necessary for me to open them from Bridge. I just did it as an experiment because I normally use Lightroom. Anyway, IF it was a feature at one time to work as you described, it doesn't seem to be that way now.

  • Problem with Photoshop CS6. If I open a file using Camera RAW

    I have a new problem with Photoshop CS6.  If I open a file using Camera RAW, and process it as usual, CS6 doesn't want to save it the way it used to.  I don't know if I changed something by accident or not. 
    Here's what happens now: After opening from ACR to CS6 and completinhg all of my work, I choose "Save as..."  The save as window opens showing the file name and format.  The default format seems to be .PSD.  I use the drop down to select .jpg.  The file saves normally as a .jpg.  When I go to close the image from, I get a new prompt asking, "Save changes to Adobe Photoshop document DSC_xxxx.NEF before closing?
    I looked up at the file name in the bar above the work space and noticed that it does NOT change from "DSC_xxxx.NEF" to "DSC_xxxx.jpg" after I have saved the file as a .jpg,in my webesite  but it always used to do that.  This adds a few extra steps when closing a document and it really slows me down.
    In fact, I wouldn't swear to this, but I think it used to save to .jpg by default, without me specifying this.
    I don't see a setting in the preferences for what to use as the default file format for saving, so I don't know where to change it back.
    Any ideas?
    Thanks in advance

    You are in the wrong forum;  You actually need Photoshop forum at this link:
    <http://forums.adobe.com/community/photoshop?view=discussions>
    Hope you can repost your question at the correct link.

  • Wanting to use Photoshop CS6 to open images directly from iPhoto 11. Using OSX10.8.2 and iPhoto 11.  Just installed Photoshop CS6 and want to open images directly from iPhoto.    Before I installed PS I was not able to edit photos in iPhoto 11.  Nothing

    Wanting to use Photoshop CS6 to open images directly from iPhoto 11.
    Using OSX10.8.2 and iPhoto 11.  Just installed Photoshop CS6 and want to open
    images directly from iPhoto.    Before I installed PS I was not able to edit photos
    in iPhoto 11.  Nothing happens when I click on ‘edit‘ it is blank. 
    And now it will not work using Photoshop CS6 either.
    From Help Center I have gone to iPhoto/Preferences/ Advanced and chosen Photoshop CS6  to Edit Photos but then cannot find an 'Open' to click? Perhaps this is the problem?
    When I select a photo in iPhoto and click the Edit button - nothing happens.
    Please advise. Glenys

    This may be of help to you:
    Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
    1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
    2 - double click on the thumbnail in iPhoto to open it in Photoshop.  When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done. 
    3 - however, if you get the navigation window
    that indicates that  PS wants to save it as a PS formatted file.  You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
    This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
    NOTE: With Photoshop Elements  the Saving File preferences should be configured as shown:
    I also suggest the Maximize PSD File Compatabilty be set to Always.  In PSE’s General preference pane set the Color Picker to Apple as shown:
    Note:  to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
    OT

Maybe you are looking for

  • Any truth to Apple letting you re-downlaod music already purchased that somehow got lost...or inmy case, deleted

    I moved my music files to an external harddrive that has since been corrupted.  I can't retrieve my hundreds of songs and was really bummed about it until two people told me that Apple will honor a one time re-downloading deal for music that you alre

  • Lightroom with HP smartmedia server - mac and pc

    Hi Everyone, I was considering buying a new HP Smartmedia Home Server, but before I did I wanted to make sure I could store my pics and catolog files on the server to be accessed by my mac and PC. My wife uses my PC to put her photos into lightroom a

  • Event notifcations reply with the wrong time

    I get a mime attachment for a meeting and when I reply to accept, it changes the meeting time in the copy of the e-mail reply. What's causing this glitch and how do I fix it?

  • Updating Trsp. Duration

    Dear all, I want to update /SAPAPO/TRM-DURAT in transaction /SAPAPO/SCC_TL5 (in batch mode). I execute this tx with Source Transp Zone and Destination Trans. Zone, and must update the field /SAPAPO/TRM-DURAT for one of the Means of Transport there. I

  • Logic rel to HKONTH

    Hi All, Below there is a requirement to get the GL Account via the Function Module and the standard form (Adobe Form) J_3RM4_PDF AND the Driver Prg is J_3RM4_PDF. Field Description is : Corresponding Account . Functionality : Get Cuurent Account via