Photoshop CS6 preferences and scrubby zoom are grayed out on Cintiq 13HD but not on my laptop?

So basically I got a new Cintiq 13HD and apart from finding out that there's screen rotating issues for lefties, there's also some Photoshop issues.
Scrubby zoom is my favorite zooming tool, and when I opened Photoshop on the Cintiq the option was grayed out. I Google this and it tells me to go to preferences but that's grayed out too. It works perfectly fine and not grayed out on my laptop however, so I'm not sure what I can do about this.
This may well be a Wacom problem and not an Adobe one, but I said I'd ask here.

Hi Emily
We don't have as many Cintiq users on this forum as you might think, and most of use would be guessing when trying to think, so you might do better asking on the Wacom Cintiq forum However, my own experiences using the Wacom forums have not been favourable.
So I'll start with that guessing process, and my first guess is that Photoshop is only installed on the laptop, and that the Cintiq has to be connected to it? If that is the case, you need to tell us what the laptop is, and its operating system and version.
I understand that the much more expensive Cintiq Companion operates as a stand alone device, but this is not relevant to your problem.
You probably need to make sure your laptop's video card driver is fully up to date from the card makers website, and that our Cintiq has the most up to date driver.
BTW A very quick Google tells me that Mac systems with Mavericks have had issues with your tablet.
Wacom Forum - Wacom Europe GmbH • View forum - Cintiq / PL
Good luck

Similar Messages

Yosemite, messages, preferences are grayed out. It opens but the window for messages is blank.

Yosemite, messages, preferences are grayed out. It opens but the window for messages is blank. Can't click on anything.

Hi,
You appear to have the wrong end of the stick as they say.
Just starting your computer needs certain Fonts to be present to display the text you are likely to see.
Most of those needed to do this are in the Hard Drive icon/System/Library/Fonts.
Some apps require different Fonts and in the case of Messages this is AppleGothic (all one word) and is found in Hard Drive/Library/Fonts.
You would normally use the Apple App called Font Book to check these Fonts are working properly.
Prior to the Yosemite version of Messages (still called Messages 8 like th Mavericks version) you could change the Font use in the actual Messages in the app.
On a Character or word or Sentence basis there was the Format Menu.
There was also a Pane in th Preferences called Messages that let you choice the Font, the colour of the text and the colour of the balloons for Out going Messages and also Overriding the incoming ones.
You can no longer do this as the Preferences Pane and the Format Menu have gone.
7:20 pm Thursday; December 11, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

How do I digitally sign with reader XI when the fill and sign functions are grayed out?

I am using Adobe Reader XI. I am suppose to digitally sign a fillable .pdf document for online submission. However, the fill and sign functions are grayed out.
What are my options to put a signature in the signature box of the document?
Thank you in advance!

Pat Willener,
Thank you for replying.
Here is an image capture of the properties.
The document is part of a job application that is suppose to be digitally signed and submitted soon. I have thought about printing, signing, and redigitizing to submit, however, the cells are statically sized and do not expand to include all of the information when printed.
Any suggestions will be appreciated.

Hi, I changed my google id and ical crashes before i can get into preferences and change the account. I tried keychain deletions but not helping. any clues?

Hi, I changed my google id and ical crashes before i can get into preferences and change the account. I tried keychain deletions but not helping. any clues?

Hi, I changed my google id and ical crashes before i can get into preferences and change the account. I tried keychain deletions but not helping. any clues?

Want to forward ports, but 'add' and 'default host' are grayed out! help!

Hey folks. Configuring my laptop to access a new airport express plugged in one floor below me. great signal connection works fine, but of course it isn't forwarding ports i want... so I go to set it up... now, the owner of the house set it up first, but he told me the password so I could futz with it... now when i pull up the base station config in airport admin, the relevant options are grayed out! The whole section in which default host option is located is grayed out, as are all the buttons e.g. 'add' on the forward ports tab! I've tried doing all the tricks I can think of; if anyone has any insight as to where to look to fix this, I'd appreciate it enorm.
George

Copy these commands into TextEdit, replace the bracketed part with your username and the quoted parts with the ext HD's name, retaining the quotes.
sudo chflags 0 /Volumes/"name of ext HD"
sudo chmod a+rx /Volumes/"name of ext HD"
Launch the Terminal app in /Applications/Utilities, copy and paste the first one into the window that pops up, and hit the return key. When the Password: prompt pops up, carefully type in your admin password, since nothing shows on the screen, and hit the return key. Copy & paste the other two, one at a time, following each with hitting the return key. You won't get the password prompt, since the initial one's good for five minutes.
Quit the Terminal app and you should be able to read and write to the ext HD.

"Synchronize Now" and other options are grayed out?

I'm pretty sure this is not technically a WSUS issue but it's only affecting WSUS in this scenario, so...
I have 4 WSUS servers, all in the same OU in Active Directory. 1 is my master server, the other 3 are the replicas. About a week ago, all of the sudden my 3 replicas have "Synchronize Now" is grayed out. Server Cleanup Wizard and WSUS Server Configuration Wizard are grayed out in the Options view, but even the other options say "You do not have sufficient permissions to modify these settings" when I click on them. As a result I can't do manual synchronizations if I have to make a quick approval change. My nightly synchs still occur, thankfully. This is not an issue on my master server even though it is in the same OU and (from what I can tell) the same permissions are applied.
I'm an administrator (triple checked group membership in Administrators, when I log in, AU prompts me for updates, etc). I don't know what permissions it is missing. Running Server 2003, and checked to make sure the shortcut doesn't have a funky permissions restriction. I'm at a complete loss. I've rebooted the servers several times for other things, removed any updates that were recently installed...
Pretty positive it's something simple but it is escaping me. It is possible the server admin team changed something in AD or on the servers themselves, but I've checked what I know to check and don't see anything suspect. A little help? What permissions make the WSUS console "go"?

An update to this. :/
Got impatient enough to remove WSUS and all its components from the least important server, rebooted, re-installed WSUS and (so far) nothing is grayed out or is malfunctioning in any way.
Has anyone ever seen this happen to them? I searched google quite a bit on this one, and found nothing but this thread linked below, which didn't describe my issue except for the 3rd (and final) post.
http://www.wsus.info/index.php?showtopic=11167
...

Can't quit Photoshop and most tools are grayed out too!

Pretty much everytime I am working on a document in Photoshop, something happens and
most of the tools get grayed out, including Quit. I have to force quit to get out of it and reopen to do more changes.
Any suggestions?

Still can't figure this out... It's getting embarrasing in front of clients.
I"m running version 11.0.2 on OSx 10.6.4.
HELP!!!!!

Slow motion and other effects are grayed out

Just switched from iMovie 9 to 11, and can't take advantage of the slow motion, instant replay and other effects, because they are all grayed out in the Clip menu. Why? I do not see the "convert entire clip" option referred to in the help file. What is wrong?

Yes, that is it. The trailers are pretty scripted.
If you want to add an effect to a trailer, first complete the trailer.
Then, in the Project Library List view, right click on the trailer name, and select DUPLICATE. (This will give you a copy of the trailer in case you want to edit it some more.)
Then, with the trailer name still selected, click FILE/CONVERT TO PROJECT.
This will turn your trailer into a normal project, and you can use any of the capabilities of iMovie, including the slow motion and instant replay effects.

Windows Server's "Components Services" and "Regedit" permissions are grayed out for my Admin Account

I am working with Developers who are using TFS to do their work and they suddenly get authentication error when they are connecting to TFS remotely through Visual Studio.
When I checked Event Viewer, this is the error I am getting.
"The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and
APPID {000C101C-0000-0000-C000-000000000046} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20) from address LocalHost (Using LRPC).
This security permission can be modified using the Component Services administrative tool."
By checking through the "component services" to edit the permissions, I found that they were grayed out.
I moved to "regedit" next to try to enable the permissions from there, went to edit those keys....
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{000C101C-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\AppID\{000C101C-0000-0000-C000-000000000046}
And found that it was not giving me access to edit it !!
What is the fix for this issue ?

There will be another similar event logged at a similar time, which you will need to correct, but first you need to adjust the Registry permissions for this {000C101C-0000-0000-C000-000000000046} [MSIserver] COM problem.
It's similar to these [SharePoint] errors: grant yourself/admins permission to this key, then you can apply the needed corrections via Component Services admin tool for the TFS/VS COM problem.
http://blog.msvconsultancy.co.uk/2012/08/fixing-sharepoint-dcom-error-10016/
https://kb4sp.wordpress.com/2011/06/30/fixing-the-dcom-error-the-application-specific-permission-settings-do-not-grant-local-activation-permission-for-the-com-server-application-with-clsid/
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Include CD text is grayed out on one computer but not other?

I am having a strange issue with Itunes on different computers. I have Itunes on both my home computer and my computer at work. On my work computer which is an HP, when I go to preferences>Advanced>Burning> I can select “include CD text”, and everything works fine. However, on my home computer running the same version of ITunes, that option is grayed out and I can’t select it. I have checked some settings, but can’t seem to figure out why I can’t select it on my home computer. Please Help
HP Windows XP

Ok, I finally got a chance to burn a CD using the Nero express program. Although it was a two step process; 1. burn songs to CD and 2. save tracks to CD, the song names were recognized by the Sure Thing label program, but not the ITunes program. I brought the CD to work, and put it in the computer and the ITunes program did not find the CD text there either. I would assume that the DVD/CD writer IS capable of writing the CD text to the audio CD since the tracks are recognizable by both the Nero program and the Sure Thing label program. Now to figure out why I can’t select “include CD text” in the ITunes preferences on that computer. Oh, I also looked up the model of the work computer disk drive (HP DVD Writer 640I) that allowes the selection of "include CD text" and the home computer disk drive (HP DVD writer 740I) that has this option grayed out. The specs are almost identical with the possible improvements to the later model 740I. I don't know, weird stuff.

My Adobe Installer stopped downloading halfway. The 'Cancel' and 'x' options are grayed out. Any suggestions?

The Adobe Installer says it is "Downloading Creative Cloud desktop" and I am unable to cancel it or help it make progress. My email link that led me to the download says that the download was already complete. Any advice?

The Adobe Installer says it is "Downloading Creative Cloud desktop" and I am unable to cancel it or help it make progress. My email link that led me to the download says that the download was already complete. Any advice?

When transferring photos from lightroom to photoshop my options of open such as smart object, merging into HDR are grayed out?

i am attempting to move raw files from lightroom to photoshop and my options are grayed out? mainly i am attempting to merge to HDR. thanks in advance

Here a solution, is simple and, in my set-up, works very well.
5. Re: Automatic updates wont update to Camera Raw 8.5
Ashutosh.Nigam Jun 23, 2014 11:23 PM (in response to MB-Photography)
Please follow the below mentioned steps to resolve the issue:
Quit and Relaunch CC app
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_10491
Open the Adobe Creative Cloud application.
Mac OS: Go to the Applications folder and open the Adobe Creative Cloud alias.
Windows 7: Go to Start > All Programs > Adobe Creative Cloud
Windows 8: Open the Adobe Creative Cloud application from the Start Screen.
Click the Apps tab in the Adobe Creative Cloud applications.
Click on All Apps, then Previous Version
Your installed CC Product would be listed, Click on Install Drop-down and then select the CC 2014 to install.
After Successful Installation, Update your Product
Let me know if you are still not able to Update ACR.
Regards,
Ashutosh
Automatic updates wont update to Camera Raw 8.5

I think I bought a fake or counterfeit version of Photoshop CS6 extended. How do I find out for sure.

i am using windows 7 on an HP Pavilion dv6-6108. I purchased Photoshop CS6 extended. The guy said it is a full Retail version and "self installs" the serial number and activates. It doesn't fully install into my control panel programs, instead it puts 2 icons on the desk top for Photoshop, but they have a "install shield" on them. I can't update (the update and register features are grayed out.under the help menu. The program opens, but everytime it does, it brings up the window asking if you want to let this program make changes on the computer. Supposedly the serial number that auto-loads is inscribed on the inner ring of the disk, but you can't really tell what they are. So I have no way to know what it is. Lots of other odd ball stuff that makes me doubt the genuineness of the product. What can I do to establish real or fake? And to get it registered like my other Adobe products.

alldtoys wrote:
The guy said it is a full Retail version and "self installs" the serial number and activates.
That's the dead giveaway. It's counterfeit.
Please fill out this form:
Report form

My Photoshop CS6 Preferences are frequently gone (lost) [Windows 7]

My Photoshop CS6 preferences are frequently deleted and I have to go thru the entire preferences menu to set them again.
What causes the pereferenes to disappear? I am not doing any particular clean up. Is it possible to save the preferences in a file and relaod so I would not have to go thru the menu options?
Thanks!

You arrange everything the way you like it, and as you go along you change settings, move windows, etc. When you quit Photoshop, it then saves the state of all these things in the preferences file. If you routinely shutdown your computer without quitting Photoshop, it may not get the chance to save the preferences file before everything shuts down. Always quit Photoshop before shutting down. (Really, you should be quitting all software before shutting down.) If it crashes a lot, that may also mean your preferences aren't saved and restored the next time you start Photoshop, but the problem often lies in bad habits. If it's not due to premature shutdowns, or crashes, then my last guess would be permissions issues, which would mean running some maintenance to fix them.

To Install LR on a second cp do I need to download LR3 then LR5 or can I go right to LR5 also Photoshop cs5 to cs6 extended and Indesign.These are allready purchase in my Personal Manager History?

To Install LR on a second cp do I need to download LR3 then LR5 or can I go right to LR5 also Photoshop cs5 to cs6 extended and Indesign.These are allready purchase in my Personal Manager History?

Hi Kenton,
Adding to what James mentioned, this stands true for both Lightroom and Photoshop. In other words, you don't need to necessarily install the previous versions but while installing the latest versions, in this case Lightroom 5 & PS CS6, you will need the serial keys for previous versions as well along with the current ones.
~ Arpit

Photoshop CS6 preferences and scrubby zoom are grayed out on Cintiq 13HD but not on my laptop?

Similar Messages

Maybe you are looking for