Pick List Will Not Print On Add with SAP B1 2007A

There appears to be a bug with printing pick lists on Add with SAP B1 2007A. I have replicated the problem with PL03, 06 and 08.
Pick lists will print manually, but if you have them setup to print on add (Administration->System Initialization->Print Preferences), the following error in the log will appear:
Error Default report not found for current report type; set a default report and try again C:\Program Files\SAP\SAP Business One\SAP Business One.exe PID=6104 TID=1672
I ran a SQL trace and found the problem. The default Pick List report is set and set correctly in tables RTYP and RDOC. The problem is that SAP is looking for a RTYP.CODE value of PKL1 (instead of RLR2). PKL1 does not exist as a code in either 2005 or 2007. The Pick List document ID is RLR20001.
To confirm this on my demo database, I updated RTYP and set the CODE of RLR2 to PKL1. Afterwards, when adding a Pick List, it printed without any errors. I suppose another temporary fix would be to add a new record to the RTYP tabe with a CODE of PKL1 and the default pick list report document ID.

After many hours of inquiring, searching and digging... There is an obscur SAP Note that says clearly, NOT SUPPORTED.
Best thing I could do, was to keep a server with the same configuration ready to connect to my SAN and take over from the dead server.
So for anyone interested in this topic. Save you time, search the SAP Notes for Support and high availability.
Hope that helps others.

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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Richard
Date: Thu, 12 Sep 2013 08:49:39 -0700
From: [email protected]
To: [email protected]
Subject: Elements 11 will not print with Epson R2000?
    Re: Elements 11 will not print with Epson R2000?
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Ollie37
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