Pinwheel and popups on Mac.

My Mac is a few years old and now slow on internet, constant pinwheel and popups.
How do I improve performance and get rid of problems??

Anti virus software installed ???
How much free space on the startup disk?
When you post for help, please state which OS X is installed.
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.

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Is there anywhere where Apple describes the function and use of every field and popup and checkbox in the email setup "panes"???

So you call up an account in email
Account Information is selecgted in the 3-choice menu-bar/button (what is that thing called, anyway? An "inspector"? (frown).
Then check "enable this account"--is selectable
Then Account type: iCloud IMAP or example--this is NOT selectable.
Then "Description field" What's it for, where does it show up, especially if it shows up in other "related" or "integrated" programs?
Alias popup: What's this for? How do you use it. What approaches, strategies, effects might one employ?
Email address is pretty straight forward--but see "user.name" in the "server sub-box/sub-pane" below.
Full Name: What full name? Where does it appear in use? I cannot access it from the pane/panel, so how do I set it, or who/what sets it?
Outgoing mail server (SMTP): OK, here's a popup that isn't congruent with "account type" in the first sub-pane. Or is IMAP only an extroverted function/setting, and (SMTP) is a introverted one (IMAP for outbound, SMTP for inbound)?
Now comes Confusion: Outgoing Mail Server popup menu, which leads you off to a wholenother pane that lets you create new/delete old incoming server names.
There's a Description (what's that for, what does it do? Ditto Server name--I get than's something like smtp.ISP.Com or IMAP.ISP.com). You can set those fields in the + menu Account Information Pane, with its blank text fields. And you can also "double-click to enter" that field in the list itself. Why is that?And then I can select Advanced, and get another batch of checkboxes, fields, and popups.
But I left the Account Information pane before asking, What is this Thread-Lock Stitching Certificate thing? (Or is that Transport Layer Secrecy Sertificate, what? None is displaying now, but if I popup what's beneath it a humongously long "ID" string, which I take to be, what, my Apple ID? A public key/ provate key encryption string/key? How do I use it if I'm trying to keep the National Surveillance Agency from eavesdropping, "in the clear," my every blessed keystroke, "phrase-stroke" (think VoIP), and if I use the thing, can the president just press a button and send a drone to blow me off the planet (and anyone near me at the time--always great fun for friends and family)?
And never mind router and FiOS, etc., modem settings. and the Network settings outside of email....
I guess my bottom line is, the user is presented with a rich smorgasbord of significant choices by all of the panes and panels, etc., on the mac, iMac, iPad-Phone-Watch real soon now, mac pro, macbook pro, etc. But the specific description of the proper use of these description/instruction on their use and function is impoverished. I think manuals used to handle some of these issues. But where are the manuals? Or am I just so overwhelmed by the complexity of what was once a simple user interface that I can't see pointers (in light grey type on lighter grey backgrounds--what the heck is wrong with black type, I'd like to know!) staring me in the phiz. Oh, help.

Hi Cff7dxp,
I am glad to hear that your issue has been resolved from the provided troubleshooting steps. Please feel free to post in Lenovo Community Forums if you have any further queries!
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ANNOYING MACKEEPER TABS AND POPUP ADS

Hi there,
I bought a new macbook air 2 weeks ago, all has been well and good (new to mac products, always for android, still am).
Safari has also been good, as well as chrome, but as of recently, this whole "MacKeeper", "Zeobit.com" **** is completely taking over my search engines etc, problems including:
- Clean up mac ads everywhere, as well as the typical "Get a new iPhone 5' rubbish
- When clicking on links, my top sites tab shows up as well as the typical "MacKeeper" download page in another. I can only open links by pressing command to open in new tabs, however my top sites tab opens as well as the Mackeeper download page, along with it's fling annoying ads
- Ads as well before relevant google search links, like "Pages related to...." With zeobit.com on every inch of my ******* screen
Note that:
- I HAVE NOT downloaded anything to do with mackeeper, so uninstalling programs etc is unnecessary information - purely mackeeper tab and popup annoyances
- I have TRIED to 'restart' safari and remove cache, nothing works
- I have done the whole system preferences, privacy, remove all website data (which this zeobit.com **** is listed), and I remove zeobit.com but it just goes back on the list when I go through this process again
- Yes I have 'block popup ads' ticked
Can someone give me a solution to removing these popups with anything to do with zeobit.com and fling mackeeper which doesn't require me to read a long page of information? I'm about to smash my screen in here.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Hi, in our Enterprise environment, we have a single mac with Mavericks version 10.9.2 and Office for Mac 14.4.1. When setting up outlook, we are trying to connect to a mailbox on exchange server 2007.

Hi, in our Enterprise environment, we have a single mac with Mavericks version 10.9.2 and Office for Mac 14.4.1. When setting up outlook, we are trying to connect to a mailbox on exchange server 2007. We put in the EWS details in the server field since our autodiscover function is not functioning. But still it doesn't work. There are no errors, no popups. We turned on the logging and in the logs, it says a error of -3259. We are stuck and any help will be really appreciated.

I have a customer experiencing exactly the same issue. Their computer is running Windows 7 Pro with Office 2007 SP3. After seemingly exhausting all troubleshooting options, I backed up their data, formatted the hard drive and performed a clean install of
Windows and all their applications. It didn't solve the problem!
What's strange is the customer also has a laptop computer, running the same version of Outlook, and that doesn't experience any problems connecting to Office 365 on the same network.
My next step is to send the customer a new ADSL modem/router to try.
I have another customer on Office 365, also running Outlook 2007, and they also experience issues with emails sitting in the outbox while Outlook displays the status message “Outlook is trying to retrieve data from the Microsoft exchange server outlook.office365.com.”
In this case Outlook doesn't freeze/stop responding, like it does for the first customer I mentioned.

My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit. HELP!

My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit it! HELP.

Sounds like one of your preference (.plist) files are corrupted.
See #12/#13 Step here
..Step by Step to fix your Mac
Deleting the System Preference or other .plist file

How do I stop all the ads and popups when Adblock won't work?

I've been having trouble with Safari and Google Chrome, but of ads and popups. I downloaded an extension called Adblock, but it hasn't worked for me at all.
On my Macbook I can easily go on Safari or Google Chrome without any kind of popups, and now that I know, that Adblock doesn't work, doesn't work, I really don't know what to do. I've checked Preferences in Safari and in Security I have checkmarked the first three things saying:
Warn me when a fraudulent website is visited - checkmarked
Turn on JavaScript - checkmarked (if I don't checkmark it, I won't be able to check my bank account and stuff like that)
Block pop-ups - checkmarked
Please I beg of you, Apple or someone else help me.

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
F
ix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Keep getting popup on Mac saying "Aministration rights are required to complete Adobe Add-0ns installation or removal" Where?????

Keep getting popup on Mac saying "Aministration rights are required to complete Adobe Add-0ns installation or removal" Where????? And how to correct this?

If the previous advice does not work, read the link below
This link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

Bridge CC is asking my to 'purge cache'. When I do this doesn't work and freezes my mac. Bridge is unable to work at all. Please help?

When I start up Bridge CC I get a error message instructing me to purge cache in preferences which I do but it doesn't work and freezes my mac. I cannot curretnly use Bridge CC. PLease help as this is costing me time and money - thank you in advance....

Hold down the Option key as you launch Bridge, keep it down until you see a dialog box, then click all three options in the re-set box that comes up.
If you don't see that re-set box, you're doing it wrong, i.e., you're not holding the Option key down fast enough.

How do you get Voice Memos off the iPhone and onto my Mac???

Is this yet another iPhone dead end??
I used the Voice Memo app that comes with the iPhone to record some rehearsals and now I want to move them to my Mac, edit them, make CDs, share online.
I can't find any way to get them off the iPhone, unless I click the "Share" button, which means I can email them. But, it won't let me email the longer ones. I don't know how large the files are, but it just won't do it. I don't see any other facility for moving these files to my Mac. What is up with that???? iTunes provides no access to these files.
Is there some proprietary utility for the Mac that will allow me to access these files and move them to my Mac??? It would be nice if the iPhone would show up as a mounted volume which I could then browse for files, but that would make too much sense and be contrary to the control freak nature of Apple and it's iPhones/iPod Touches. I would call it another lousy user experience, but it's just a user non-experience, a complete dead end.
Is there any way to get these Voice Memo files off of the iPhone besides emailing them??

Thank you for replying!
That kb article refers to the iPod Nano and not the iPhone nor the iPod Touch.
The Synchronizing section you pointed to does not work. I have a big bunch of voice memos on the iPhone. I tried the sync. Three of them were moved to the Mac, the rest were ignored. Four others were moved to iTunes Music/Music/Unknown with numbered names (i had given several of the voice memos names with the Custom label on the iPhone). For the synch I selected "Include voice memos."
After a sync, or several syncs, none of the other voice memos were moved to the Voice Memo playlist, nor are they in the iTunes Music library.
How do you get them to sync? I need to move them off of the iPhone and onto my Mac!

How do I install Yosemite on a 2nd HDD I have added and have the Mac Pro boot from the new HDD?

My MacPro's HD seems to be failing. None of the tests I run indicate that, but I get constant spinning balls and everything takes a long time. I bought a 2nd HDD and installed it in the 2nd bayou my Early 2009 Mac Pro. I formatted it and want to install Yosemite and have the Mac boot off the new drive. It is currently running OS X 10.9.5. When I go to update to Yosemite it begins to download. Will it give me the option of which drive to install on? Or will it just upgrade the original Mac's HD?

A Samsung 850 EVO 128GB SSD $75 now and makes a huge improvement. But get the 250GB which is $99. 500GB $199
Wish you asked us first Awesome prices and performance.
Output from Etrecheck is an easy "quick check" of what your system is carrying around and what baggage it has.
Move data to a 'data and media library" drive.
Use CCC to skip the user data folders except ~/Library and clone to SSD
And might want to save the installer .ESD package for use as clean installer and to be able to boot from.

My CD/DVD drive reads regular CDs/DVDs but installation DVDs such as iWork's and office for Mac it spits it out after trying to read it. Please help!!!

For some reason when I insert installation discs for programs like iWork's and office for Mac the drive does not read the disc. I tried movies and music and they worked perfectly. I was able to fix the problem with the iWork's disc by creating a disc image in another drive, I have yet to do this with the Office for Mac but I would like to know what could be the reason for this problem. Any help is appreciated.

@ RabidPineappler and Froggiefo20...
I forgot that I have an extended AppleCare Protection Plan, I contacted Apple today (in Sydney) and they took me through step by step. I tried inserting my OS X disc and it accepted it, I tried putting in a commercial DVD (Star Wars) and it started playing. I then tried putting in a commercial CD and it wouldn't work through iTunes. It made incredibly sick whirring noises and then eventually (approx 5 minutes later) appearred on my desktop, but iTunes7 would not recognise the disc.
Then he suggested I log in under another username which I did... Then my drive prompty died. It does not accept any disc now. He said that I need to have my iBook seen to by a technician. Since I have the extended warranty, my repair shouldn't cost me anything (the extended warranty was ovver $400, so it better not cost anything), so I can't give you an indication as to what you will be up for.
You do not need o take your iBook to the place where you bought it, but ensure you have your sales receipt.
Hope I helped.
Clairbear

I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

Is it possible to virtually bypass the battery on a macbook pro (retina 2014) and power the mac directly via AC power?

Is it possible to virtually bypass the battery on a macbook pro (retina 2014) and power the mac directly via AC power?
E.g. Dell allows you to plug the laptop into AC power but prevent battery charging.
Note: I do not want to physically remove the battery.
If there isn't an option on Mac OS, is there anything I can download to bypass the battery when I want?

Thanks for linking me! Wow I had no idea the clock speed would be cut so severely! What a bunch of rubbish, as if the AC won't provide enough power!
I guess the only solution to my question would be an app which virtually disconnects the battery but tricks the mac into thinking the battery is still connected. I'm just surprised Apple haven't yet started to build prisons for the government - considering how well they lock up their software and hardware!

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first.

Can i connect my iMac to a mac mini (wirelessly) and control the mac mini display on my TV?

Can i connect my iMac to a mac mini (wirelessly) and control the mac mini display on my TV?

Look up "screen sharing" in help
You can control your mini (which I am assuming you are hooking to your TV) complete from your iMac.
After you set up screen sharing, you can go to the finder, under the "go" menu choose "Connect to server" and then browse. Choose your mac mini's name, and look for the "Screen Sharing" button.
Choose Apple menu > System Preferences, and then click Sharing.
Select the Screen Sharing checkbox.
To specify who can share your screen, select one of the following:
All users:
Select this if you want to allow any user with a user account on your computer to share your screen.
Only these users:
Select this if you want to restrict screen sharing to specific users.Click Add at the bottom of the Users list and select a user from Users & Groups (accounts you have set up in Users & Groups preferences), Network Users (users on your network), or your Address Book. Or click New Person and enter a name and password to create a sharing account. Then select that user from the list, and then click Select.
Click Computer Settings and set the following options:
Anyone may request permission to control screen:
Select this to allow anyone on your network to request to share your screen.
VNC viewers may control screen with password:
Select this and enter a password that VNC viewer applications can enter in order to control your screen.It’s recommended that you not set a password if you only share this computer’s screen using the built-in screen sharing viewer in Mac OS X.

Pinwheel and popups on Mac.

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