Planning business rules starting over at 5min

Question

Working with business rules in Planning 9.3.1 using Essbase and running rules via workspace(planning web) - the rules that have a process/run-time of 5min or > start over and keep cascading at 5min intervals thus corrupting the data.
Does anyone know of a setting that would prevent this from happening?
While viewing in sessions, the user starts out calculating and when 5min is reached another session is created and so on and so on.
When running the rules from Essbase, all works as it should.
Thanks

Answer 1

Michele,
There's a URL that will take you directly to Hyperion Planning, without going through Workspace.
For example, the direct URL to Planning might look like this:
http://servername:8300/HyperionPlanning
But the URL to workspace might be:
http://servername:19000/workspace
It's useful to know both URL's because sometimes the Planning URL will give more intuitive error messages. For example, if a user logs into workspace and the app is in maintenance mode, they get a fairly useless error message. But if you log into the Planning URL, it clearly tells you that the app is in maintenance mode, and that's why you can't get in.
So, our business rule timeout wasn't an issue when we used the direct Planning URL, however it did show up when users accessed the application through Workspace.
Regardless, the settings above resolved the issue for us. We were also using WebLogic.
Hope this helps,
- Jake