Business Rules will not launch or open in EAS or Planning

The Business Rules will not open or launch in EAS. Additionally, they do not show up in Planning at all. The error received is "Exception occurred. Please check your log file for details." As of Friday, everything was working fine. On Monday morning the issue started. The only thing that occurred over the weekend was the weekly stop & start of all services.
Addiitonal Info:
Version 9.3.1
Can create new rules, but after saved, cannot launch or re-open
Can view the business rules in EAS, cannot open, launch, or validate
Cannot view any business rules in Planning
Have already tried stopping and starting all services
Have already tried different ids.
When reviewing the error log I could find it says the following:
AJPRequestHandler-HTTPThreadGroup-6 com.hyperion.hbr.security.HbrSecurityAPI -
Error Code: -1
com.hyperion.css.CSSCommunicationException: Unable to communicate with the server. Error Code: 3
NestedException:
com.hyperion.css.CSSCommunicationException: Failed to connect to the directory server. Error Code: 3
NestedException:
javax.naming.CommunicationException: USRTPD201P:389 [Root exception is java.net.ConnectException: Connection refused: connect]
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getIndirectRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntry(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)
Nested Exception:
Error Code: -1
com.hyperion.css.CSSCommunicationException: Failed to connect to the directory server. Error Code: 3
NestedException:
javax.naming.CommunicationException: USRTPD201P:389 [Root exception is java.net.ConnectException: Connection refused: connect]
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.getBorrowObject(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.borrowValidatedConnection(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getIndirectRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntry(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)
Nested Exception:
javax.naming.CommunicationException: USRTPD201P:389 [Root exception is java.net.ConnectException: Connection refused: connect]
at com.sun.jndi.ldap.Connection.<init>(Connection.java:204)
at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:118)
at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1578)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2596)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:283)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:247)
at javax.naming.InitialContext.init(InitialContext.java:223)
at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)
at com.hyperion.css.spi.util.jndi.pool.CSSJNDIKeyedObjectFactory.init(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.CSSJNDIKeyedObjectFactory.makeObject(Unknown Source)
at org.apache.commons.pool.impl.GenericKeyedObjectPool.borrowObject(GenericKeyedObjectPool.java:792)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.getBorrowObject(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.borrowValidatedConnection(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getIndirectRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntry(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:507)
at java.net.Socket.connect(Socket.java:457)
at java.net.Socket.<init>(Socket.java:365)
at java.net.Socket.<init>(Socket.java:178)
at com.sun.jndi.ldap.Connection.createSocket(Connection.java:346)
at com.sun.jndi.ldap.Connection.<init>(Connection.java:181)
... 62 more

I can view the rules in EAS, just cannot open or launch. I am thinking it still has to do with the active directory that they changed, but need more time to research. Here is the specific error now:
2013-08-07 10:09:32,057 INFO AJPRequestHandler-HTTPThreadGroup-6 com.hyperion.hbr.security.HbrSecurityAPI - LDAP porvider could not be contacted.
Error Code: -1
com.hyperion.css.CSSCommunicationException: LDAP porvider could not be contacted. Error Code: 3
NestedException:
java.net.ConnectException: Connection refused: connect
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.init(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.<init>(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getIndirectRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntry(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)
Nested Exception:
java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:507)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.init(Unknown Source)
at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.<init>(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getIndirectRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntry(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)

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All the other CC apps that I downloaded open fine. Only SpeedGrade refuses to open. Clicking the app icon only causes it to bounce once and do nothing else.
Any thoughts on what to try next?
Thank you,
- john

MacOSX 10.8.4
I seem to have solved the issue....
It appears the Speedgrade installer was confused by the fact that Root (System Administrator) was enabled on this machine.
I logged in as Root. Launched Speedgrade and it opened just fine. I quit, copied the prefs from System Administrator's Documents folder and placed them in my User/Documents/Adobe folder.
Logged back in as myself. Still didn't work.
Disabled Root User
http://support.apple.com/kb/PH11331
Speedgrade now launches perfectly.
Not sure why I had Root enabled on this machine. I must have done it years ago to fix something else.

Business Rules take 60 minutes to open in EAS

We are experiencing an issue with opening individual Business Rules in EAS. The rules associated with a particular application are taking on average 60 minutes to open. Performance for opening these rules had never been great (usually took a minute or two) but within the past few days, the time to open an individual rule has increased to 60 minutes. I have two Planning applications and the rules associated with the second Planning application typically open within 10 to 20 seconds, indicating that this is not a global issue, but somehow related to this one particular application.
Has anybody seen this before? Any thoughts as to what I might need to look at?
Thanks,
Bill

Hi john:
If we create a new rule, it opens right away. If I remove the permissions and save it it opens quickly. When I add the permissions back to the rule, it opens as it used to (within a minute or two).
Does this tell me anything as to the root cause, or does this tell me that I need to go into each rule that is behaving like this and take these steps?
I don't want to export and elete right now because this is production and we are actively forecasting, plus if I go that route I will still have to open each rule and add permissions and locations and recreate all of my sequences.
Thanks,
Bill

Itunes will not open on my computer the icon on desktop has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

Ask your question.please help itunes will not launch on my computer the icon on desktop has changed to a white folder no error message appears and it appears but then disappears in task manager when the programme will not open quick time is working

please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

Itunes will not launch, it shows message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.

Itunes will not launch, it shows message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.

If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic!

Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used

Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

TS1717 I recentlu upgraded to the latest itunes version, I have now tried to open itunes for the first time since upgrading, no I find I have not got permission to open itunes. It will not launch at all???? Any ideas???

I have recently upgraded to the latest version of itunes. I have just tried to access itunes for the first time since upgrading and now I get a message saying I do not have the appropriate permissions to access it. It will not launch at all. I have also recently changed my ISP, help anyone?

This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.

Why will Creative Cloud not open on my laptop? It just flashes for a second (after clicking on it) but will not launch. Thanks

I just updated to Mavericks on my laptop & tried to launch CC. After double clicking on the app it will not launch. What do I need to do in order to make this launch. Thanks

We can't know. You have not provided any proper technical information like what operating system and what hardware.
Mylenium

Re: browser will not launch

Please, verify that you have the Auto generate configuration file option
on.
(Window->Preferences->NitroX->Server_Configurations->Edit...->Configuration
tab)
Your launcher configuration should have the Open URL in browser check
box selected (Run->Run../Debug...)
M7 Support
Ben wrote:
I just installed nitroX and everything appears to be working perfectlywith the exception that it will not launch to the start page when I run
or debug the sample application. The server (tomcat 5.0.27 or jboss
3.2.5) starts up and can be stopped from the IDE; however, contrary to
the documentation, it is not the case that "the application's welcome
page opens in debug mode in the browser [What browser?]." I do not see
the welcome page whether or not I am in debug mode, and cannot navigate
to it through an external browser.
Can someone please help me out? This has turned into a very time
consuming snag.
Ben Tompkins

Well, the context root was already set to blank (an empty text box). I
tried setting it to "/" (without the quotes, of course). I think what
confused you was my quotation of the period per rules of English syntax
when I said:
     The context root of the "Sonic Net" web application
     appears to be "/."
It would have been less confusing (but incorrect English) for me to
have written:
     The context root of the "Sonic Net" web application
     appears to be "/".
Anyway, thanks for drawing my attention to the existence of the
"Context Root" field - I hadn't noticed it before. I guessed
the context root from the contents of the jboss-web.xml file.
BTW, I am talking about the NitroX-tour sample application.
Ben
(per rules of English usage, the period always
goes inside the quotation marks
M7 Support wrote:
I was able to reproduce the problem.Right click on your project and select Properties from the context menu.
Select Web Application Properties and check the Context Root parameter.
If you want to deploy in the root context leave it blank or enter "/"
The value of "/." or "." will make Tomcat silently deploy webapps/ROOT
in the root context.
Regards
M7 Support
Ben wrote:
I checked those two settings and they are (and have been) correct. My
guess is that an internal browser windows showing the "Sonic Net"
start page should appear shortly after launching the application from
the "Run" or "Debug" menu item, but nothing happens. No error messages
appears, except in the case of Tomcat 5.0.27, which, for some reason
cannot find the Digester class, but I don't think this is what is
causing the problem, since JBoss doesn't throw any exceptions and
doesn't switch to a browser window either. Note that I had not
experienced the "class not found error" involving Digester before
running NitroX.
The launcher is set to navigate to http://localhost:8080, and the
"Open URL in browser" check-box is set." Is this supposed to be an
internal browser? The context root of the "Sonic Net" web application
appears to be "/." I've tried browsing to that location outside of the
IDE, and what happens is that whatever default application existed at
that URL
on the server I'm using (either because another IDE, like IDEA 4.5.1,
put it there, or because it is the default page when the server was
installed, as in the case of jboss-3.2.5) runs.
I am running NitroX on Linux Redhat Advanced Server 3.0 using the 1.4.2
JDK. The version of Eclipse is 3.0.1. I run Eclipse as well as Idea
regularly under this configuration and have not had any problems. My
default web browser is Mozilla Firefox 1.0PRE, but this
really doesn't look like a platform/jdk/externalbrowser issue.
Any ideas?
Ben
M7 Support wrote:
Please, verify that you have the Auto generate configuration file
option on.
(Window->Preferences->NitroX->Server_Configurations->Edit...->Configuration
tab)
Your launcher configuration should have the Open URL in browser check
box selected (Run->Run../Debug...)
M7 Support
Ben wrote:
I just installed nitroX and everything appears to be working
perfectly with the exception that it will not launch to the start
page when I run
or debug the sample application. The server (tomcat 5.0.27 or jboss
3.2.5) starts up and can be stopped from the IDE; however, contrary to
the documentation, it is not the case that "the application's
welcome page opens in debug mode in the browser [What browser?]." I
do not see the welcome page whether or not I am in debug mode, and
cannot navigate to it through an external browser.
Can someone please help me out? This has turned into a very time
consuming snag.
Ben Tompkins

Just upgraded Photoshop and now it will not launch

Just upgraded Photoshop and now it will not launch.

The rule of thumb I follow says to figure on 50 to 100 times the size of your largest file ever multiplied by the number of files you have open. I have seen the scratch file exceed 300 GB once, an admittedly rare occurrence, but it often exceeds 200 GB when stitching large panoramas and the like.
As an example—and stressing that I'm aware that others have even more scratch space than I do—I keep two dedicated, physically separate hard drives as my primary and secondary Photoshop scratch disks and a lot of GB free on my boot drive for the OS. I also have 16 GB of RAM installed.
Additionally, if you only have a single HD, i.e. your boot drive, you'd need it to be large enough to accommodate both the swap files of the OS as well as Photoshop's scratch.
The scratch often exceeds 300 GB when working with very large pano shot, for instance; and in one extreme case I've seen it grow to over 800 GB.

I loaded mozilla 6 on my new laptop. it was working fine for a few weeks, but now will not launch at all. how to fix??

I loaded mozilla 6 on my hp laptop and it was working fine for a few weeks, but now it will not launch at all wheather I clip on the icon or type in the site. there is no message or warning, it just does not start up. I am a long time firefox user.

Hi Gamon,
Do you see any error message on your screen when you open up Acrobat? What happens when you open Acrobat?
Regards,
Rahul

Business Rules will not launch or open in EAS or Planning

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