Playing IVR default message if no selection made ICM Script

Hi,
We are working on ICM 5.0 and we need to play IVR message if there is no selection made at the IVR prompt for language selection. The default message, you have not made any selection should be played.
Can anyone let us know if any microapp variable needs to be set or Network VRU should be enabled to achieve this. We are using a media server and have put all the files at the same location.
Since the message is from IVR (we are using ISN 2.1) the default message should be played.
Kindly revert back with answers and thankyou in advance.
Regards
Dayanand Naik.

What is the configuration of the microapp that you're playing? Include a screenshot if possible.
david

Similar Messages

Customizing default message "Do you want to save changes you have made?"

Hi all
Can I customize the default message generated by oracle forms "Do you want to save changes you have made?"
I want to change its title, message, alert style, button labels, and visual attribute. And functionality.
Thanks
Asad.

Of course ON-MESSAGE will not work. Use the trigger on your Exit_Form button. Then check the form or block or record status (depending on your design) and do appropriate coding, something like this:
IF :System.Form_Status = 'CHANGED' THEN
retCode := Show_Alert('MY_EXIT_ALERT');
if retCode = ALERT_BUTTON2 THEN
Exit_Form(NO_VALIDATE);
elsif retCode = ALERT_BUTTON1 then
Commit_Form;
else
Whathever_It_Is;
end if;
end if;
If you have master-detail block and u're recieving the message when detail is changed but u want to scroll master records - write me a mail to tell u which trigger to use. It is not that I don't want to share info - just can't recall right now.

Override Default Message before Selection

Hi Experts...
Is it possible to override the default message that is shown before selection in prompts.
No Results
The specified criteria didn't result in any data. This is often caused by applying filters that are too restrictive or that contain incorrect values. Please check your Request Filters and try again. The filters currently being applied are shown below.
MONTH is equal to Jan
and VERTCAL is equal to EU
and GRP_CUST is equal to SNY
and TYPE is equal to TnM
Can this default message be overwritten ??
Regards,
Veena A

Hi,
1. Open Answers report
2. Choose Results tab
3. In Results tab choose No Results view
4. In the No Results view you'll see text:
Use the fields below to specify what should be displayed when this analysis returns no results
Write something in the text field. This will aply when no data insted of:
The specified criteria didn't result in any data. This is often caused by applying filters that are too restrictive or that contain incorrect values. Please check your Request Filters and try again. The filters currently being applied are shown below.
I hope this is clearly enough.
Regards,
Goran
http://108obiee.blogspot.com

Frequently getting your sim played a tone message and iphone6 becomes unresponsive if I don't select an option either cancel or accept .

frequently getting your sim played a tone message on iPhone 6 .

When the regular customer service reps fail, try one of these:Send an email to the team at "[email protected]". Include:
    Account number
    Full name
    Service address
    Best contact phone number and best time to call
    A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.

Error message: "the previously selected audio interface is not available"

HELP?!?!?!?!?
I'm stuck, and I can't go forward. Here's my issue:
I've bought a Focusrite Saffire LE, a simple firewire audio interface, for use with my Logic Express 7 (with all the latest updates). I run the setup assistant and select my saffire as the audio interface to use, and then when logic runs I get the message "the previously selected audio interface is not available" and it defaults to my Macbook Pro's internal microphone and speakers.
Just for sanity I've tested the audio interface with garageband and it's fine. My other audio apps aso run fine using the saffire as the audio interface. The setup assistant for logic has no problem finding the saffire, so why does it get rejected as soon as logic starts?!?!?
Please - this is driving me crazy.

I asked Focusrite for some help, and they said it should work (which I knew) and made some suggestions. Here's their email:
"Saffire LE should work fine in Logic Express.
Try resetting your logic preferences. Go to Logic > preferences > initialise all except key commands.
Do you still have the same problem?
Do you have any other firewire devices attached?
Have you had any other interfaces installed in the past?"
All good suggestions, but so far no luck.
Has someone else got the same config as me? (15" Macbook Pro and focusrite saffire le)?

Acrobat X, change default message in emailing Forms

I have searched raised questions for an answer, there is one in 2010 on the same issue but for Acrobat 9, where Adobe simply say it can't be done, and the question writer tells Adobe they are foolish to not provide such an obvious requirement. So, hoping that Acrobat Pro X has adopted this since then. . . .
When distributing Forms via email, Acrobat provides a default message to go to the recipient. This can, of course be chnaged, but, everytime a new distribution is made, the default message has reverted and it has to be changed again. Any software designer with a ounce of intelligence would realise that the Forms creator needs to retain the modified message, and moreover, needs to keep a set of various standard messages that can be quickly selected.
I have found the file that holds the default message in location Documents and Settings\User\Application Data\Adobe\Acrobat\10.0\Forms\AdhocWorkflowBackup. This is a file without any extension. I have a programme that can view the file content and see the default message wording, but, I can't modify and save.
Please can someone help. Currently, I have to keep wordings I need in a Notepad file and continually copy it in.
In Acrobat X, there are several small things not provided that a user of the programe would need to make it a really good service. It's as if Adobe just did not bother to finish it off with a full set of normally needed tools and functions.
Regards Jonathan

OK. I will live with the fact that I can not change the text in the purple instruction heading. I have a new problem. In order to prevent others from tampering with the form, I have used Password Protection, Restrict Editing, entered a password under Change Permissions, allow printing and filling in form fields. Then I used the Save As feature, Enable additional features.
I now have what I wanted, a form that can not be changed. A day later I decided to add yet one more line of instruction. I can NOT get into my own form. I know the password (obviously), but I can not get to a screen that will allow me to enter it.
HELP !

How can I change the default message after System Call Handler transfer error?

Hi,
I'm using Unity Connection 9.1 and System Call Handlers to allow to join internal extensions (not reachable from the PSTN).
I succeeded but I would like to change the default message played when the extension dialed is not known. I tried with Error greetings but nothing changed.
Thanks for your help.
Regards,
Julien

Just tried this on my 9.1 and 10.0(1) servers and it worked fine.
I went to the opening greeting call handler, selected the "error" greeting, set the greeting to play my personal greeting (it defaults to the system generated greeting), recording "hey, you dialed the wrong number" and then called in and during the opening greeting I dialed "88" - I heard "hey, you dialed the wrong number" and then it repeated the opening greeting recording as it should.
the default action after playing your custom greeting in this case is to "restart greeting" - which is why the opening greeting plays again.
Not sure what you did in your testing with the error greeting - check to make sure you have it set to play your personal greeting instead of the default system greeting - since you can't disable the error greeting there's not a lot of other items I can think of to check.

How do I get the packing slips to print the selections made under a buy now button

So I started using paypal packing slips about a year and half ago, instead of manually copying the info into an excel document version to create the packing slip. I use the packing slips to make sure I have the order correct and done before packing and then printing out the label. For the past year and half if it is a 'buy now' button with drop down selections, I have to manually edit each one to copy and paste the info from the payment notification into the end of 'thank you' text field. and in the process I have to remember to de-select the save button each time so I don't accidently put that info on my next order. Is there a way either with the button itself or the packing slip to select to have it print out the selections made on the packing slip? Given that in a few cases there are several drop downs, I need them all to list. It would save me a little time with each order and more importantly make sure I have the correct information on the correct packing slip. The information is there. just have not figured out how to automatically have it print on the packing slip. For trivia: I have no problem when I send an invoice or have an item with no selections, but for those items that have selections, because most of my items have several similar variations available, it would be really nice to be able to have it automatically put that information on the packing slip.
Thanks for any help.

Could you check your "shrink to fit" and scaling settings? Easiest way is:
tap the Alt key > File > Page Setup
The default would be
* Scale: 100
* Shrink to fit checked (this disables editing the Scale box, but you can uncheck it, edit, then re-check it)
If those are at their default settings, perhaps they do not work well for particular pages? You can use Print Preview to examine how shrink-to-fit works on that page and override it by using a different percentage instead.
Occasionally Firefox printer data gets garbled and manual adjustments don't seem to work. In that case, you can "reset" those printer settings. This article has the steps: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

How to Schedule an ICM Script to Play a IVR Prompt

Hi,
My name is Abraham and I work with the voice support team that manages the voice infra of a National Bank Contact Center.
Requirement : Schedule a script to play an holiday message prompt on a particular date from 12AM to 12PM..
Please guide me on how to upload this prompt message to the IVR and to schedule this script in the ICM and point it to the new prompt.

There are two parts here.
1. The first part is a modification in the ICM script so that every call knows whether the holiday message should be played or not. You can modify the routing script to directly compare the current date against a set date (say 12/25/2009) and if true, then check the current time against a spread using a Time Of Day node.
Alternatively, you can do all this in a an Admin Script that runs every minute and controls a global variable that the main routing script checks.
You can develop this and test it without actually doing anything - just watching the path of calls through your script as the day and time of day falls into the slot.
2. Now you need the technique to activate a Run External Script that runs the .aef. Since this has already been done by the "Cisco Partner Vendor", you just need to copy those nodes into the holiday path.
Regards,
Geoff

Getting the default messaging app back

i have a nokia e5-00. .bought it a few years back. .a month ago, i installed sms2.0 live app as the msging app. .it's done fine so far nw, bt i ws trying to get the default messaging app back but cant find a way to do so. There is no option to uninstall this app as it has nw become the native app for texting. Any help in this regard would be much appreciated. Thanx in advance.

Did you try uninstalling by going to settings>application manager>installed apps>select app>select>options and select uninstall?

I am receiving an error message "an application has made an attempt to load the C runtime library incorrectly

I am receiving an error message "an application has made an attempt to load the C runtime library incorrectly

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Set Default Value of Multi-select list item

I have a multi-select list item I want to default the value of to '%' (which is really '%null%') and have it selected. I tried setting default value of item, but it doesn't take '%null%'. I also tried a computation with a static of
:P507_ITEM := '%null%'; How do you get the default value set and selected?

Hi
Shijesh is right, you need to change your null return value and use that return value as your default. Try and use something of the same datatype as your real return values if you plan to use '%' to display all as it will make your queries simpler. eg.
Company A returns 1
Company B return 2
% returns 0
Then your query would be...
SELECT ...
FROM ...
WHERE company_id = DECODE(:P_COMPANY,1,1,2,2,0,company_id)
Hope this makes sense.
Cheers
Ben

Updated iPad 2 last night. All movies (9) on my iPad can no longer be viewed. The movie plays but the photos and scene selection are blank. How do I fix this

Updated iPad 2 last night. All movies (9) on my iPad can no longer be viewed. The movie plays but the photos and scene selection are blank. How do I fix this

Quit the app and restart the iPad.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try the videos app again.

MEIS - MEssage 'No data selected' after changes in VEFU

Dear Gurus,
While doing the Intrastat reporting, we have the Statistical value as 0 in some of the documents.
The client's requirement is to populate a value in this field.
So, they are trying to use the Transaction VEFU to insert a statistical value for such PO's.
But, after doing this, when we go back to the transaction MEIS & regenerate the report in update mode (Using Log Type B) , it gives the message 'No data selected for this time period'.
Can anyone please suggest the reason for this & how to resolve this?
Thanks
Ritu

Hi all,
I found a very strange behaviour when reversing Account Maintenance Document.
After posting Account Maintenance using MR11. I used ME23N to view the Account Maintenance document and double click it to get to MR11SHOW. Here I reversed the document. But if i execute MR11 again it prompts out the error "No data selected".
Another scenario is to use execute MR11SHOW directly and reverse the Account Maintenance document. Here I am about to use MR11 to post the document again....
It seems the behaviour for reversing is different by using ME23N and MR11SHOW, which is weird...

How to get value in Second Drop Down based on selection made in first dropd

Hi All,
I have a table with first two columns as dropdown.
The values in first drop down are fixed. However the value in second dropdown should be populated based on selection made in first .
e.g
First Column had different departments say IT, SALES, HR.
Based on department selected I have to populate employee of that department.
For first dropdown I have taken Drop down by index.
What should I select for second drop down and achieve desired functionality? Please guide.
Regards,
Madhvika

Hi
Use drop down by key for fixed values IT, SALES, HR. create on_select action for that drop down.
in on_select method code like this..
DATA lo_nd_segment1 TYPE REF TO if_wd_context_node.
DATA lo_el_segment1 TYPE REF TO if_wd_context_element.
DATA ls_segment1 TYPE wd_this->Element_segment1.
data lt_segment1 type wd_this->elements_segment1.
DATA lv_segment TYPE wd_this->Element_segment1-segment.
data lr_column type ref to cl_wd_table_column.
navigate from <CONTEXT> to <SEGMENT1> via lead selection
lo_nd_segment1 = wd_context->get_child_node( name = wd_this->wdctx_segment1 ).
get element via lead selection
lo_el_segment1 = lo_nd_segment1->get_element( ).
lo_el_segment1 = WDEVENT->GET_CONTEXT_ELEMENT( 'CONTEXT_ELEMENT' ).
get all declared attributes
lo_el_segment1->get_static_attributes(
IMPORTING
static_attributes = ls_segment1 ).
now ls_segment1 contains your first drop down selection value.
DATA : lv_dropdown type string .
lv_dropdown = ls_segment1-segment.
if lv_dropdown = 'IT'.
// here fill your second drop down based on IT value.
endif.
Hope it solves.
Cheers,
Kris.

Playing IVR default message if no selection made ICM Script

Similar Messages

Maybe you are looking for