Playmemories home and online software support

I have talked for 2hours today. with many phone numbers 800-222-7669...877-971-7669...855-999-7669 of which absolutly no one could help.  I need a real software support tech not gonna play phone merry go round anymore.
I have playmemories home and playmemories online, of which the software is one in the same.   The play memories home has a tab on the tool bar called paly memories online, drop down menu playmemores online settings,,    ALL SYNC function is checked, however none of my data is being uploaded to the cloud when I was under the impression that it was.  I only found out by downloading my ps4 app for playmemories online and found no pictures on the cloud.  I have 10g easy.   The software states per batum "turn on all sync to automatically upload photos from your computer" I am signed in to my account.  I hope one of you have the knowledge to get me to the correct person that can actually be contacted or that can contact me so I can get this resolved.  The support on the phone was horrable today.  I have a ref. # that you can query if you would like though I do not think it will further the progression of solving this issue.  bottom line,  I need someone who knows what there doing in this area.  ref # e60877743

Hi seanoz,
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Thanks,
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

Similar Messages

  • Where is the place for user feedback and beta testing for Playmemories Home and Online?

    I have been a long time user of PMB and PH and want to get involved, I have extensive experience and I am very active with these products, where can I go, there are iussues I want to get to the bottom of and also updates I want to see implemented. Sean. 

    Hi seanoz,
    For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
    Thanks,
    >Joffrey
    If my post answers your question, please mark it as "Accept as Solution"

  • Home and business software program for Mac

    What is the best home and business software program to run on a Mac?
    tks.

    What is "home and business software"? Are you looking for a word processor? Spreadsheet? Financial planner? Calendar? Database? Your question is much like walking into your local hardware store and asking for "the best tool" without specifying what job you're hoping for the tool to do.

  • I have a MacBook Pro and I need to be able to access Internet Explorer in order to login to my work server (Microsoft server) and Online Business Banking system. How do I do it if Internet Explorer is not supported on Macs?

    I have a MacBook Pro and I need to be able to access Internet Explorer in order to login to my remote work server (Microsoft server) and Online Business Banking system (Bank of America Cash Pro). How do I do it if Internet Explorer is not supported on Macs?  Is there another option? Please help. 
    I also feel like such a moron as I am really new to Apple computers and don't even know what operating system I am using.  The below is what I have. Sorry to all that are well beyond me in the Mac world.  Have been a windows user for my whole life and haven't quite figured out where to find everything I need on my new laptop yet.  Thanks!
    With the following configuration:
    PROCESSOR     065-0154     2.7GHz Dual-core Intel Core i7
    MEMORY     065-0156     8GB 1333MHz DDR3 SDRAM - 2x4GB
    HARD DRIVE     065-0159     750GB Serial ATA Drive @ 5400
    OPTICAL DRIVE     065-0161     8x Double-Layer SuperDrive
    DVI Adapter     065-0162     None
    VGA Adapter     065-0164     None
    REMOTE     065-0166     None
    Apple Software - iWork     065-7672     No iWork preinstalled
    Apple Software - Final Cut Exp     065-7682     Final Cut Express preinstalled
    Apple Software - Aperture     065-0338     Aperture preinstalled
    Apple Software - Logic Express     065-7675     No Logic Express Preinstalled
    Apple Software - Filemaker     065-8307     No FileMaker Preinstalled
    Apple Software - MS Office     065-0278     MSO-HOME & BUSINESS EDITION
    KEYBOARD AND DOCUMENTATION     065-0172     Keyboard/Users Guide
    COUNTRY KIT     065-0175     Country Kit

    If you are New to Mac... you may also find these links of Value
    Mac 101
    http://www.apple.com/support/mac101/
    http://www.apple.com/support/switch101/     Switching from PC
    MBP Support
    http://www.apple.com/support/macbookpro
    Cheers,

  • Does Photoshop CS5, Elements 8 and Lightroom 3 support Windows 7 64 bit Home Edition?

    Does Photoshop CS5, Elements 8 and Lightroom 3 support Windows 7 64 bit Home Edition?  Any issue installing these products on a new PC when I already have it installed on another PC?  I am getting a new PC to replace XP machine I already have.

    Yes, Photoshop runs on all editions of Windows 7 as far as I know.
    And the Photoshop EULA does give you the option to install and activate the software on a second machine.  Once you no longer need the XP system, assuming it's still functional, just deactivate the Adobe software on it and you'll be able to have the same flexibility again in the future.
    If ever you have a licensing agreement question, all the EULAs are online here:
    http://www.adobe.com/products/eulas/
    A side note:  Windows Home Premium may do all you need for now, but keep in mind there is a Windows Anytime Upgrade you can buy in the future that will allow you to move up to a higher edition of Windows 7 later if you should feel you need more features.
    This page has some information on that, and also describes the edition differences pretty thoroughly.  I especially like the nice table they've built:
    http://en.wikipedia.org/wiki/Windows_7_editions
    -Noel

  • Issues with Office Home and Business 2013 Online redeem

    Hi Guys,
    I am wondering if anyone has experienced this issue:
    We purchased some office licenses via local suppliers, they're medialess, and it's just an email with redeem site's URL and product key.
    If i click on the Download link to redeem, it forward to Office Online website and request a Microsoft account to login. We then login use a company based microsoft account. Then what it shows is list of Office 2013 Home and Business items with "Install"
    button underneath. I then started look for the one with the right product key, but none of them match the one I've been given from supplier's email.
    If i use an installation media, then type in the product key, it will show Redeem Online button again, if I click on it, it ask me to login, once I logged in, it shows list of Office 2013 Home and Business with numbers in the () like (1), (2), (3)....etc.
    No matter which way i use, if i continue the installation of selecting any of them in the list, I have to go through Microsoft's telephone activation. Often, we have customer's office 2013 installation corrupted and suddenly none of the office program can
    be opened, and we have to uninstall / reinstall office and redo activation and etc.
    I am wondering if anyone has experienced this, and whether this is something local supplier's issue or it's something Microsoft should be improving. Right now, we have to order the normal retail version with media, rather than this online version in order
    to avoid drama, but for those computers which already installed with online version, we have having issue from time to time.
    Any help or comment will be much appreciated!
    Thank you very much

    Hi,
    Usually, you can download and activate Office with the Microsoft Account that associated with your Office 2013 Home and Business subscription on Office Online site.
    For example:
    https://support.office.com/en-ie/article/Install-Office-365-Home-Personal-or-University-7a28382b-7015-4b5a-9d9b-650d15742c95
    I would suggest you contact your local supplier directly, they should give you the detailed instructions on how to do this.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Exchange Online Plan 1 use with Office Home and Business 2013 License

    Question: Does the Office Home & Business 2013 Outlook work properly with Exchange Online Plan 1?  (are there limitations?)
    As a farm dealership needing 44 licenses (very light Office product use except email), I'm struggling with the sustaining cost of Office365 Bus Prem.  I've pretty much settled on buying Outlook 2013 instead of any subscription models.  Office Home
    and Business list price is $219 making a one time purchase cost $9639. I can do that once. (O365BP is $7,920 annual).   Outlook 2013 stand-a-lone will run me around $3500 once plus $2112 annual.  I'd really like the full office package.  I wish
    the pricing worked out better for rural, light use businesses.

    Hi GHopf,
    Great advice from scottylat2486.
    I find some article about the difference of Office production, please refer to:
    Compare Office 365 Business Plans:
    https://products.office.com/en-us/business/compare-office-365-for-business-plans?legRedir=true&CorrelationId=de56e70f-2f8a-4633-87e2-7cf478e1adb2
    Choose Microsoft Office Products:
    https://products.office.com/en-us/buy/compare-microsoft-office-products?legRedir=true&CorrelationId=5770b405-d067-42b4-b799-fc3dbc4cc21c
    Outlook license requirements for Exchange features:
    https://support.office.microsoft.com/en-us/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?CorrelationId=736f8dec-4c9f-4501-a070-191e5833bd71&ui=en-US&rs=en-US&ad=US
    This question may be related to Office 365, please contact Office 365 Team so that you can get more professional suggestions. For your reference:
    http://community.office365.com/en-us/default.aspx
    Best Regards,
    Allen Wang

  • Is Office Home and Business 2013 fully compatible with Sharepoint Online (Office 365)?

    My client recently upgraded 3 Windows 7 PCs (2-32 & 1-64-bit OS) from Office 2007 32-bit (which was actually working fine against Exchange/SharePoint Online) to Office Home and Business 2013 (32-bit)
    Now, for all 3 PCs, while Office 2013 Word/Excel can open, check out/in, and save SharePoint Online files, there is ALWAYS a 2 minute delay in closing the file which is apparently waiting for the Local Security Authority call to return. This seems
    to indicate an issue related to SharePoint security on the client side.
      Problem Event Name: AppHangXProcB1
      Application Name:        
    WINWORD.EXE
      Application Version:    
    15.0.4657.1000
      Waiting on Application Name: 
    lsass.exe:lsasspirpc
    This is the Local Security Authority Security Support Provider Interface Remote Procedure Call (LSA SSPI RPC)
    My client has 66 licenses for SharePoint Online (Plan 2) and 73 Exchange Online (Plan 1) "stand alone" services. The same failure is happening on 3 Win 7 PCs. All of which I've carefully reviewed against the MS Office trouble shooting guides (start
    Windows OS w/out non-MS services, Word/Excel safe mode w/out add-ons, O365 readiness checks, Office repair, etc.). We have PCs running Win 7 (32 & 64-bit) w/Office 365 ProPlus & Office Professional Plus 2013 that work fine. it's JUST these 3 Win 7
    PCs that were upgraded from Office 2007 to Office Home and Business 2013 that have the 2 min. SharePoint file close time.
    Can you please confirm that Office Home and Business 2013 is compatible w/SharePoint Online
    at least for Excel and Word?
    The "slow close" problem can be demonstrated on multiple site collections/sub sites and w/Excel & Word docs in doc libs and lists
    After many hours capturing information, following the MS Office trouble shooting guides, and repairing the Office install, I've had no luck in resolving this.While Word/Excel will eventually close SharePoint Online files after about
    2 minutes, this is certainly unacceptable. Otherwise, locally stored files close normally and new files were created by the Office 2013 Excel/Word for this testing.
    Any thoughts or guidance would be appreciated.  

    Hi raygabe,
    I couldn't find the document mentioned there is any compatibility between Office365 SharePoint online and Office Home and Business 2013 version, I would recommend that you check if the issue could be reproduced on other Win7 machines installed with Office
    Home and Business 2013 installed directly instead of upgrading from Office2007, see if issue is related to Office application upgrade.
    I also recommend that you post this issue on our dedicated Office365 SharePoint online forum and Office 2013 forum for a better assistance with more experts regarding this issue from the following links.
    http://community.office365.com/en-us/f/154.aspx
    https://social.technet.microsoft.com/Forums/office/en-us/home?category=officeitpro
    Thanks,
    Daniel Yang
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you havefeedback for TechNet Subscriber Support, contact [email protected] 
    Daniel Yang
    TechNet Community Support

  • I have firefox 5 but I want to install firefox 4 as well on the same laptop because I need to take an online exam and the software does not suppot Firefox5. Can I do it and if Yes how/where?

    I have firefox 5 on my laptop.
    I dont have any problem with that, but I need to take an online exam and the software I am going to use does not support Firefox5, only 4.
    The question is can I install firefox4 on the same laptop? Where can I find a copy?

    Hi arpriltime,
    Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
    Hopefully this helps!

  • Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home.  After software updates, Apple support suggested I reboot my router which works.  But now I have to do it every other day.  ????

    Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home.  After software updates, Apple support suggested I reboot my router which works.  But now I have to do it every other day.  ????  AT&T my DSL carrier suggests I get a new router.  Apparently the one I have is really old and doesn't support my Macbook Pro.  Does this sound right?

    If your using WEP encryption yes, Apple has discontinued that becaues it's worthless. WEP (and WPA) is cracked so encryption makes no sense.
    Get a new Wireless N router, set it up with WPA2 (AES) Personal and two different 20+ randon letter/numbersymbol character passwords
    One for Admin access only of the router, keep this on paper off all comptuers in a safe someplace.
    One for entering into devices, computers etc for Internet Access Only.
    You need the long and random password to defeat brute force attacks by GPU software that the hackers have now.
    Also if you give out the password to another, they can't hack the network with the guest access password.
    Computers remember the internet password, so anyone with access to your machines or network will have the password.
    Since you have another Admin only password, they can't hack in. got it?
    You don't need "Invisible" or "MAC Address filtering" that's a waste of time as hackers can sniff a network and causes issues getting on the network.
    Good luck.

  • Continuation of WebOS support and online services

    What is the prognosis for continuing WebOS support and online services now that HP is out of the WebOS hardware business?  How long can I count on having an active and supported webOS online account?  As a decades-long Palm user, how long before I should seriously consider jumping ship?
    Post relates to: Pre 2 p102eww (Verizon)

    cfinkle wrote:
    What is the prognosis for continuing WebOS support and online services now that HP is out of the WebOS hardware business?  How long can I count on having an active and supported webOS online account?  As a decades-long Palm user, how long before I should seriously consider jumping ship?
    Post relates to: Pre 2 p102eww (Verizon)
    If I knew the future cfinkle, I'd be a rich man on my own beach in Hawai'i right now...
    AFAIK, webOS will be supported for at least a year to fulfill the warranty.  HP has maintained they will support the software side, but will no longer make hardware.
    Who knows?  Another company might buy webOS (again) and keep it alive for a good long run!  
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Software: Microsoft Office For Mac 2011 Home and student:

    Software: Microsoft Office For Mac 2011 Home and student: Is the Excel software in this package Excel 2010 or Excel 2007 or something else?

    It's Excel 2011.
    Post further Office related questions on Microsoft's own forums for their Mac software.  Apple Communities only provide support for Apple products:
    http://answers.microsoft.com/en-us/mac

  • I have installed 2010 microsoft office 2010 home and business version for my laptop,and i have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this que

    I have installed 2010 Microsoft office 2010 home and business version for my laptop,and I have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this issue.
    Regards
    Raghavendar

    Hi Raghavendar,
    Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
    1. In Outlook, click the File tab, click Options, and then click
    Add-Ins.
    2. Please take one of the following actions:
    If the add-in is in the Inactive Application Add-ins list, follow these steps:
    a. In the Manage drop-down list at the bottom of the dialog box, click
    COM Add-ins, and then click Go.
    b. Click to select the check box next to the add-in, and then click OK.
    The New Online Meeting button should now be available in
    Calendar View, and the Online Meeting button should be available when you create a new calendar item.
    If the add-in is in the Disabled Application add-ins list, follow these steps:
    a. In the Manage drop-down list at the bottom of the dialog box, click
    Disabled Items, and then click Go.
    b. Select the add-in, and then click Enable.
    c. Restart Outlook, and then verify that the add-in is displayed in the
    Add-ins dialog box.
    The New Online Meeting button should now be available in
    Calendar View, and the Online Meeting button should now be available when you create a new calendar item.
    3. In Event Viewer, view the Application log to see whether an error was logged for Outlook, for Lync 2013, the Lync Meeting Add-in for Microsoft Office 2013.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • I have a new iMac at home and a PC at work.  My work PC has VPN software on it. What do I need to do in order use the VPN on the iMac to access the PC at work?

    I have a new iMac at home and use a PC at work.  My work PC has VPN/Remote Desktop software on it.  I would like to be able to access my PC from home on my iMac using this VPN. I am not sure how to make that happen.

    Office 2011 is not compatbile with Exchange 2003.
    I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
    http://answers.microsoft.com/en-us/mac

  • HT3258 I have an older version of software I want to install but I get the "Classic environment not supported".  I see some information regarding ACGI and Apache software but it is not in my Utilities file.  What to do?

    I have a Macbook Pro 15" with Mountian Lion.  I want to install an older game but I get the "Classic environment not supported" error.  I see some reference to ACGI and Apache software that may solve the problem but it is not in my Utilities file.  What to do??

    The Classic game Risk II running in Sheepshaver on my Lion Mac Mini:
                                  [click on images to enlarge]
    Here is a post I recently assembled for another similar question:
    With the newer Intel Macs, you have to run a Classic emulator such as SheepShaver, which requires you to extract the Mac ROMs from your older Classic Mac and then install Mac OS 9.
    A related program is Chubby Bunny, which comes bundled with all of that included (google the term "Classic-On-Intel v 4.0.1 chubby bunny").
    More information on SheepShaver:
    http://www.emaculation.com/doku.php/sheepshaver_mac_os_x_setup
    and
    http://www.everymac.com/mac-answers/mac-os-9-classic-support-faq/run-macos-9-on- intel-macs.html
    and more information about Chubby Bunny:
    http://www.macwindows.com/OS9_on_Intel_Mac.html#092408b
    and
    http://hackthemac.blogspot.co.uk/2008/08/chubby-bunny-old-virtual-machine.html

Maybe you are looking for

  • How to allow CS users to update metadata on several items? (UCM 10gR3)

    In the UCM 10gR3 portal user interface: It is convenient for us to allow users to update metadata fields on a group of items in one action. We want to allow users to select any number of files from a CS search result. After selecting the items, we wa

  • Profit Center at Invoice level

    Hi Experts, Our client wants to clear vendor open items in FBL1N profit centerwise. In payment line item, we can see profit center but in invoice line item, profit center not visible. can anyone tell me possible solution for this. Regards Sanjay_FICO

  • Help with Epson and HP All-In-One Drivers

    I've been looking through the forums for a day and not really finding what I'm looking for, so I decided to post... Running an AE-N for a Macbook, a Powermac, and a Powerbook. I've got two printers...an Epson R200 photo printer and an HP PSC 1410 All

  • TS3899 Message content blank on IPad.  I did delete my gmail and reinstall and still message content blank.  How do I change settings to show?

    Yesterday the content of my email messages came up blank.  I have uninstalled and reinstalled gmail and content is still blank.  Email is fine on iPhone and computer.  Have I reset content field to be blank and how do I fix?

  • IWeb blog and YouTube

    I added a youtube video in my blog entry placeholder and it works. But under my blog summary page (the only page i use for my blog) it only shows an image of the video, and you have to click on it to enter the entry and view the video. Is there a way