PLEASE Help! My Boss's Movies are missing from iTunes!

Some one please help!! And with good news!! I am helping my boss install a second Apple TV to show short clips of patients that we have made using iMovie for iPad. This Apple TV is a second gen. The first Apple TV is a first generation and we have had a lot of trouble getting all the glitches worked out!! I finally have everything working properly EXCEPT all but one of the movies he has purchased on the original Apple TV are GONE!! I can still see the folders in the iTunes folder (iTunes/media files/ movies), but they are all emptly except for the iTunes Extras!! The movie itself is missing. We are talking about around 20 movies!! I thought they were backed up to the Cloud, but only one iTunes Extra has a cloud icon next to it.... Panicking here!! How is this even possible?!? Please help!!

If purchased from iTunes: Downloading past purchases from App Store, iBookstore, and iTunes Store
As for the non-purchased movies: I hope you saved them on an iDevice, USB Flash Drive OR External Hard Drive..... otherwise, your out of luck.
iTunes: Transferring media from your iPhone, iPad, iPod Touch, or iPod

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PLEASE Help! My Boss's Movies are missing from iTunes!

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