Please Help The New Guy

Hey Guys,
I got my MacBook 2012 13inch for my birthday a couple days ago,
i went to redeem a voucher in the Mac App Store and it asked me to provide my password for my apple account so i put it in and it said "ConnectionManager::invoke::Failed to find service connection url."
i wonder if anybody else has encounted this problem and has found a good troubleshoot,
ive been on chat to the support staff for the past 45 mins and nothing they said has worked.
please help guys...
many thanks

Hey Guys,
I got my MacBook 2012 13inch for my birthday a couple days ago,
i went to redeem a voucher in the Mac App Store and it asked me to provide my password for my apple account so i put it in and it said "ConnectionManager::invoke::Failed to find service connection url."
i wonder if anybody else has encounted this problem and has found a good troubleshoot,
ive been on chat to the support staff for the past 45 mins and nothing they said has worked.
please help guys...
many thanks

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