Poor cellular service despite microcell and 5 bars

My problem is similar to that reported by others. ATT cell service here is horrible, so I have a microcell powered by my comcast internet service. Recently my callers have been complaining that voice quality is so bad that they can't understand me, despite the 5 bars on my iPhone 6+. My husband's phone, same model, has the same problem.
I recently spoke to a friend in Spain via Facebook messenger and he indicated that the quality was far superior to my usual cell quality.
The other thing it might help you to know is that to reduce my Comcast bill I recently changed to their lowest speed internet.
Any suggestions?

Good Afternoon ,
I’m sorry to hear both iPhone 6 plus models are having poor cellular service; I would be happy to assist you with this.
You mentioned that you had moved to a slower speed Internet with Comcast, have you performed a speed test? If not; please go to http://www.att.com/speedtest/ to ensure that speeds are compatible for running your MicroCell. The minimum broadband speeds of 1.5Mbps downstream and 256Kbps upstream are the requirements.
If your broadband speeds are up to par, please send me a private message by clicking here.  Please provide the following:
First and Last name
E-mail address
Wireless Phone Number
If the MicroCell alpha tag is displayed on both phones or not.
Thank you,
Charise

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