Poor iTunes subscription graphic quality

Hi,
We just created an multi issue iOS app with a free subscription. In the Viewer Builder Version 2.1.130 you are asked for the graphics for SD and HD. We created those in the exact measurements, but we saw that especially the SD landscape subscription banner turned out in poor quality, in comparison to the other banners.
We took a screenshot from the app and found out, that the SD 468x135 banner gets resized to 463x135. Which explains the artefacts.
And you can't upload a 463x135 px graphic. So the resampling to the lower width causes the reduction in image quality.
Is this a known bug?
// Norbert

Hi,
First let me say that I encountered this problem back in Feb
2008 and mentioned it here.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=680&threadid=1339003
At that time, I thought it was an artifact of using tiff
files and CHM compression - too many other things were wrong with
that acquired project for me to be certain that RoboHelp had a
problem. Using PNG seemed to cure the problem.
Several months later and a couple of new projects and I'm
fairly certain that Robohelp is munging the graphics when it
imports FM8 books.
The images in my books (almost a hundred screenshots in one
300-page volume and about 100 in another 200-page volume) are all
imported by reference.
The application is a Web-based Java app with way too much
text in small fonts. I generate each screenshot at a high 300ppi
resolution and carefully crop/size them for the 7x9 page format
using Photoshop. I'm under no illusions here - downsizing bitmap
Web screenshots to fit on a printed page is going to cause loss of
resolution. However, I get crisp hi-res images in the Frame-to-PDF
output and the source images are sized so that they should work
well for both print and Webhelp output.
Now, when I first encounterd this problem in February,
converting all the images to PNG seemed to work well for CHM
output. It appears that PNG is not well supported in Webhelp, so
the images are all converted to JPEG at max qualiity, which also
adds many MB to the size of a PDF. This is documented in the RH
help at:
Home > Images and multimedia > Use images in topics
Note: If you are generating WebHelp Pro or WebHelp output,
use .GIF or .JPG image files.
So I believe that I am following all the RH import
requirements. However, when I run the FM-to-RH import, it's clear
that the images in the help folders have been resized by the import
process.

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First let me say that I encountered this problem back in Feb
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http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=680&threadid=1339003
At that time, I thought it was an artifact of using tiff
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Several months later and a couple of new projects and I'm
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The application is a Web-based Java app with way too much
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output and the source images are sized so that they should work
well for both print and Webhelp output.
Now, when I first encounterd this problem in February,
converting all the images to PNG seemed to work well for CHM
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adds many MB to the size of a PDF. This is documented in the RH
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Note: If you are generating WebHelp Pro or WebHelp output,
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So I believe that I am following all the RH import
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