Portal EP 7.3 FQDN Throwing HTTP Internal Error 500 on every link

Hi Expert,
Currently we have a strange issue on the portal 7.3 that might you had this issue also. The problem is, everytime we use the FQDN, all the links in the j2ee / portal will throwing an error 500. Currently the portal was on initial sp level and connect to the Abap UME. If we use without fqdn, just normal hostname its fine.
The error message from default trace is like below:
#2.#2012 03 07 10:16:20:281#+00#Error#com.sap.engine.services.servlets_jsp.ISE500#
com.sap.ASJ.web.000500#BC-NWA-INC-UIF#sap.com/tclmitsamuimainframewd#C0000A902D05014B00000004000058D6#405732050000000004#sap.com/tclmitsamuimainframewd#com.sap.engine.services.servlets_jsp.ISE500#J2EE_GST_EPD#0##5A2AB61B683C11E1A38B0000182EFAD2#5a2ab61b683c11e1a38b0000182efad2#5a2ab61b683c11e1a38b0000182efad2#0#Thread[HTTP Worker [@1801061142],5,Dedicated_Application_Thread]#Plain##
500 Internal Server Error is returned for HTTP request [http://vhscepdapp01.sg.axongroup.co.uk:54000/webdynpro/resources/sap.com/tclmitsamuimainframe~wd/FloorPlanApp]:
  component [dispatcher],
  web module [webdynpro/resources/sap.com/tclmitsamuimainframe~wd],
  application [sap.com/tclmitsamuimainframe~wd],
  DC name [sap.com/tclmitsamuimainframe~wd],
  CSN component[BC-NWA-INC-UIF],
  problem categorization [com.sap.ASJ.web.000137],
  internal categorization [99433791].
[EXCEPTION]
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is  nested.
        at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:457)
        at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.forceLoggedInClientUser(ClientUserFactory.java:106)
        at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:284)
        at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:223)
        at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:233)
        at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:837)
        at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:294)
        at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
        at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
        at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
        at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
        at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)
        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
        at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)
        at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)
        at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
        at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
        at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.findClientContainer(ClientInspector.java:211)
        at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.getClient(ClientInspector.java:103)
        at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:455)
        ... 50 more
Appreciate if someone could help to solve this.
Cheers,
Raff
Edited by: Raffaello Sanzio Rodiman on Mar 7, 2012 11:28 AM

Hi
If you are using IE 9, Change the browser mode to 8.
This can be done in IE9,  Tools -->  F12 Developer tools --> Browser Mode --> Internet Explorer 8.
Regards
Lakshmi

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    Yan Li
    Regards, Yan Li

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