Portege M400 - Temperature?

I have a Portege M400 running XP SP2, and during normal use the temperature usually lies between 55 and 65 degrees celcius. At load the temperature is consistently above 60 degrees, between 60 and 75 degrees celsius.
I wondered if this is a normal temperature range - or perhaps I have been so unlucky as to have gotten a defective CPU.
Jonas

Hello
I am pretty sure you know that CPU temperature depends on CPU usage and also of notebook position (on the desk or on the knees) and how the unit can be cooled down.
In my opinion there is no reason to be worried. Now while typing this message and listening online radio (without much activity) CPU temperature is 63 degrees Celsius.
Anyway I recommend you to update BIOS on your unit. I dont know if you have saw info about new BIOS update for M400 under http://support.toshiba-tro.de/kb0/TSB6A01KJ0000R01.htm

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Re: Portege M400 cpu upgrade?

Hi,
I am looking to upgrade my portege m400-ez5031 with the fastest cpu it can handle,
now it is centrino duo T5600 1,83ghz.
I think the best is T7600 is it possible?

Well, usually the CPU upgrade is not very easy
Its not possible to say if you notebook would run stable or properly after CPU replacement.
Fact is that BIOS is not tested and not configured for other CPUs and this can cause some compatibility issues which would affect the notebook functionality!
Main issue might be the higher heat dissipation caused by stronger CPU this would lead to an higher temperature and to overheating
So be careful and in my opinion the CPU upgrade is not worth since you would not notice a performance boost.

Portege M400 - always running fan at 100%

I was excited to receive my new toshiba portege m400 today, but the fan noise is quite bad.
The problem is that it always runs 100% -- I tried the Toshiba power save properties to
set the fan speed but to no avail, it has no effect at all. Furthermore, I tried to set
all three bios power options (low,full power,user) but that has no effect either.
Worst of all, the cpu temperature is very cool, just 29 degrees, and there is no need
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-- Daan.
ps. bios version 1.30, toshiba power save tools 7.08.00. Cpu speed is dynamic, usually at 1 ghz and
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[Edited by: admin on 20-Apr-06 06:48]

Hi all,
thanks for the suggestions. However, my cooling unit is brand new and doesn't have dust in it, and the antivirus package does not take cpu time: on the contrary, at the moment, I use about 1% of my cpus, the temperature of the cpu is 28 degree celcius (which is extremely low), and the fan just happily blows lots of cold air out of my machine. I think just feeling that the air coming out is *cold* is the best sign that the fan just blows too much.
I have the latest bios, the latest drivers, set the cooling method to "battery optimized" and nothing helps -- it makes more noise than my other workstation. What should I do? Are there any technical engineers around at Toshiba that look into the fan wiring/temperature sensor?

Portege M400 freezes due to overheating

I have exactly the same problem with a Portege M400.
After an hour or 2 the the fan becomes extremely noisy and the PC freezes. The base of the PC becomes too hot to touch and in fact the Tochiba/Microsoft and barcode stickers on the base have turned brown due to the heat.
The only way to fix the problem seems to be to turn the PC off for 15 minutes of so and reboot.
When this happens I am usually only running outlook, Norton and a browser!!!
This hs been happening for about 6 months. I've cleaned out the fan but this has made no difference - anyone know a fix?

Hi
If you have cleaned the cooling modules and if this didnt help, then you should get in contact with an local ASP technicians.
Possibly the notebook must be disassembled completely and should be cleaned inside.
This is very tricky procedure! Furthermore the thermal grease which I placed between the CPU and the cooling modules should be renewed.
After a long time of usage, thermal grease becomes dry and cannot channel the warmness created by CPU.
Last but not lease you should use your notebook always on a table. Do use it in bed or lying on the knees. In such case the cooling ventilator would not get enough air and this leads to a higher temperature.

Portege M400 - No sound on Windows 7

I installed windows 7 Ultimate version on my Portege M400. all works except the sound.
There is a error in device manager under other devices - Unknown device - details hardware Ids--> ACPI\TOS620A. not sure if this has anything to do with the sound.
Please help.
Thanks
Mani

Hi
I have founded a similar thread regarding this no sound problem and the unknown device TOS620A. Check this:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=182958
But I can say that TOS620A has nothing to do with the sound. I think it has something to do with Bluetooth or HDD protection

Portege M400 freezes, screen goes black and fan speed increase when moved

Can someone please help me?
I recently received the Portege M400 from a friend 4 days ago and reformatted to Windows XP Tablet edition.
All was going well until I wanted to move the laptop to my coffee table, but as soon as I move the laptop it freezes, the screen goes black and the fan speed increases dramatically!,
So far I have had no success in fixing this problem and I much appreciated is some one could help me!

Hi there,
I have the same laptop. Bought it from a friend also! That was a year ago. It was working perfectly till 6 months ago when I had it going 100% like yours. Screen freezes, fan speeds up and hangs up once it is moved. Recently, even if it doesnt move it hangs up also. I have tried many things like reinstalling drivers and Windows.....etc.
I dont think it is Windows problem or drivers problem, because if you run BIOS and try to move the laptop, it also hangs up!!
Tried updating the BIOS, also no benefit. I ended up opening the laptop and having a look to the motherboard (thinking that I could see something that I could fix!! But again, did not get any results.
I tried also disconnecting peripherals one by one to see whether I could spot the problem, I disconnected the battery, the hard disk, the optical drive, the wirelss modem (from inside), memory, and even the bluetooth, but could not spot the culprit.
I believe now that the problem is basically the motherboard (sort of wear and tear insulation problem) and it is beyond my humble expertise.
I am sure if I would contact TOSHIBA, they would not be of much benefit as I am a second hand user. And if I try to buy from them a main board, they will charge me hell of money.
I hope that this is helpful for you to avoid you wasting your time like me.
Please if you would come into any progress, let me know. Likewise, I would be happy to update you.

Portege M400: no wide screen external resolution (1360x768)

I'm trying to get an external LCD TV with native resolution 1360x768 connected to the external VGA port of my Toshiba Portege M400. This only works with an external resolution of 1024x768. Wide screen resolutions are just not available in the graphics options. I tried this also using Powerstrip, but I did not manage to get it to 1360x768. With another laptop I did.
According to the specifications of the Intel 945GM chipset, it should support wide screen resolutions. It seems to be just a shortcoming of the Toshiba drivers. Is there any solution to this problem?
Marijn

I dont think that Toshiba has something to do with INTEL graphic card drivers.
On the Toshiba page you can download the Intel graphic driver. Therefore if you want to send any requests so I think you have to send it to Intel.
But in my opinion I dont think that somebody from Intel or anywhere will create a driver especially for you. But I wish you good luck.
I think we have to use the available common resolutions.

Portege M400 - How to install Toshiba Utilities for Windows 7?

I've upgraded my Portege M400 to Winows 7 (32bit) which went fine. However, cant find how to get and install the utilities I had included with the XP Tablet version.
Can anyone suggest how to get them (I understand they were available for Vista)?
TIA.
Kris

Hi
The Toshiba Utilities that you mean are only designed for Windows XP. On Windows Vista and Windows 7 you need only the Toshiba Value Added Package. This package contains all what you need.
Portege M400 doesnt support Windows 7 but you can try to install the Vista drivers. The most of them are also work on Windows 7.
As far as I know you also need Toshiba Button Support on this model.

Portege M400 - WLan issues connecting Orange Livebox

Hi
My landlord recently upgraded our WLan by introducing an Orange Livebox. I have tried everything possible to connect wirelessly to the router but to no avail.
All the other machines have connected with no/little issue/s. I have installed Configfree again, tried connecting through the Windows system as per instruction by Orange website, re-typed the WEP code several times. Tweaked the network connections, Installed the new Intel drivers and installed the Orange Livebox software. I'm running out of options very fast.
The wireless connection is found, it tries to connect but will not give me a network address, even with the lights flashing (as per Orange instructions), yet when connected through an Ethernet cable there is no problems what so ever.
I have had a look through the forum and found nothing that exactly matches my problem and tried to implement those suggestions that sound familiar but nothing has worked. Failing any advise, I will just have to phone either Toshiba, or Orange up for advice, however, I would like to be spared long conversations with people in Technical support.
I have a Portege M400 with an Intel(R) PRO/Wireless 3945ABG built in adapter.
Any suggestions anyone?
Many thanks
David

Hi
In such cases its not easy to say why it happens.
One of my notebooks is not able to connect the WLan router because the router supports Wlan 802.11 BG mode and my Wlan card support A and B mode.
But you should firstly check if the Windows firewall was disabled. Then disable the encryption on the router and try to connect the notebook without the encryption.
Sometimes the MAC address filtering was set on the WLan routers. In such cases only the registered WLan cards can connect to the WLan router.
I would recommend disabling all filters, encryptions and then trying to connect to the wireless LAN. If you will be able to connect the router then you could enable the encryption again.

Portege M400 - Windows XP cannot find the hard disk drive

Hi,
Ive got a Portege M400 to which im wanting to start a fresh, I never had the tablet XP CD so im trying to install using a XP Pro disc but everytime I get no hard drive can be detected and I tried a another Home edition disc also.
Ive searched for SCSI/ SATA drivers but can only find RAID drivers to which are no good for me,
Hopefully someone can help me out
Thanks

Hi wacksonjackson,
Why these RAID drivers are not good for you? Windows XP requires RAID drivers if your notebook has RAID controller and there is no other option to install XP from a normal Windows XP disk. So download the RAID drivers on official Toshiba website. Either you create a new installation disk with RAID drivers using freeware tool nLite or you copy the drivers on an external USB FDD and load them during XP setup.
Also check similar threads here in forum. You will find hundreds of similar threads about SATA and RAID drivers.
Check this!!!

Portege M400 - Error message: Sorry, but this product is not available in your region.

I get the message above when I click on the link 'Portege M400' registration page under my profile. This is odd bcause I am actually writing this mesage on the PortegeM400!?
What I want is, naturally, to go directly from my registration and to the drivers that are ready for my PC, but it appears that the registration procedure did not workout? How does this work out - do I need to set up a different country to be allowed to move on. (Current country is Denmark)
Regards Per

Hi
No reason to be confused! What I want is quite natural - for a programmer. After registering my pc details Thosiba naturally knows what drivers I will be looking for. So what I expect is simply a link to those drivers and notting else. What I get is however a confusing message that - if nothing else - tells me somthiget that vcan not be true... if true I should not be able to input the registration information in the first place.
to summ up I do not want to go through the laubor of figureing out what drivers I need - and actually I do not need to as thosiba has all nessesary the information and so lets move on.
Also found the lik that is missing on this page http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/registration_basic.jsp?service=EU ;-)
Regards Per

Portege M400 - How to delete fingerprint data of Protector Suite

Dear all,
1) Protector Suite 5.4 sometimes generated a WinXP crash on my Portege M400.
2) I followed the suggestion by WinXP and upgraded it to the 5.8 release. Unfortunately in this way I lost the functionalities of automatic access to passworded websites (the 5.8 online help says that this module is optional, but I didn't find how to install it).
3) So I uninstalled the 5.8 and put on again the 5.4.
4) Disaster.
5) It's clear that the fingerprint data, updated to the 5.8 format, are still somewhere in the system. The uninstall of Protector Suite doesn't destroy them. For this reason the original 5.4 doesn't allow to do anything, because in its opinion user data are corrupt. First of all, I cannot delete/modify user data from inside the program.
So, PLEASE, let me know where these damned fingerprint data are, so I'll be able to delete them and start Protector Suite from scratch.
Thanks in advance.
-P

(Non)-problem solved!
It was really simple (but if you're headless... you're headless! :-))
During the uninstallation of the 5.8, I didn't take care about the question asking "Do you want to remove all the data..." or something like. And the default value is "No".
This time I chose "Yes" and this allowed me to downgrade to the 5.4 release and to setup it from scratch.
Unfortunately the error message given by Protector Suite when attempting to delete existing data doesn't help. It tells about an "internal error" and nothing more. So, in the case... take care about it!
-P
Message was edited by: phillo67

Portege M400 - Virtualization not available in BIOS

Hi,
I've 2 Portege M400 (different models), both with the BIOS version 3.8 but strangely in one of them I've the virtualization option to enable or disable.
But in the other one no, and it seems I'm not able to do anything to make that option available on that notebook.
Is this a known issue? I could I solve that?
Thanks in advance,
VICTOR

I was wrong in the previous statement the T2400 has that support the T5500 no and it's confirmed here:
http://www.intel.com/products/processor_number/chart/core2duo.htm
and here:
http://www.intel.com/products/processor_number/chart/coreduo.htm
Thanks for reminde me the source... ;o)
Victor

Portege M400 - CPU cooling issue

One year ago, when I had been using my Portege M400 for 2 years, it started deadlocking occasionally. Sometimes [I couldn't even start it up|http://www.youtube.com/watch?v=RjNa8-c2Aro]. Using cut and try method I located the problem. The metal spring which clasps the heatsink to CPU was doing it with not enough strength:
http://zorko.ru/assets/files/531/531/170720102581.jpg
http://zorko.ru/assets/files/534/534/170720102589.jpg
The problem has been solvable by benting the clutches so the spring starts apply more force clasping the heatsink to CPU:
http://zorko.ru/assets/files/535/535/170720102591.jpg
Applying a new layer of thermal grease has been helpful as well:
http://zorko.ru/assets/files/533/533/170720102585.jpg
However, the solution works for several weeks only. And then (particularly if it is hot outside) the story starts all over again.
Any suggestions how to solve the problem once and for all? Thanks.

Hi Greendrake,
Its really great that you are interested in your Portege M400 and you can disassmble it. Its really not easy and so this can only be done from people with a lot of experience.
Anyway, as you know here its user forum only. That means you can talk with normal people like you and me. So I would recommend contacting an authorized service provider in your country. Maybe the guys know about this problem or something else or you need a special thermal grease because not all thermal greases compatible to all cooling assemblies.
By the way: On the Toshiba website you can find a list of all service providers.
I hope it helps. :)

Picking and moving Portege M400 causes crash and lockup

I have a new problem with Portege M400 that started a few days ago.
If I pick it up or move it then it will crash or lock up. I'm wondering if anyone has any clue as to what may be causing this and what can be done?
My only guess is to replace the hard drive?
Thanks,
Greg

It is a short that happens when the lappie is moved due to the hinge no longer being tightly held to the case.
Took the lappie apart this weekend. Had to do both base and screen as the hinge (obviously) goes into both bits.
1 of 2 things solved the problem for me (maybe both):
1 - Taking it apart and putting it back together again - screws all retightened etc so the hinge moves a lot less now.
2- putting some tape around the wires that are rubbed up against when the hinge moves.
There are 5 wires (3 small, round, 2 large and flat) that go through the hinge.
This guide gets you most of the way in:
http://www.irisvista.com/tech/laptops/Toshiba-Portege-M400/take-apart-tablet-pc-1.htm
and
http://www.irisvista.com/tech/laptops/Toshiba-Portege-M400/remove-lcd-screen-digitizer-1.htm
After following the guides there is a little more to do to get into the hinge, but not too much.
All in all took about 4 hours.
Make sure you record which screws came from where - there are quite a few that look very similar but only fit certain holes.
Enjoy and good luck.

Portege M400 - Temperature?

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