Powerpoint 2013 - Insert chart issue

Here's a strange one -
User is admin on their PC. When user runs Powerpoint 2013 (Office Standard), and attempts to insert a chart of any kind, it will not. No error is displayed at all. It seems to think a second, then goes back to the chart selection screen. The same symptom
appears with Word 2013 as well. Excel seems to be fine.
Logged in as domain administrator, it all works fine.
Now...what's the deal here?

It seems to be a permission issue (e.g. to access certain registry entry).
Try use the
Process Monitor to capture what happened when the users trying to insert the chart.
Especially for the Access Denied event.
And give the users proper permission to access the corresponding items.
Max Meng
TechNet Community Support

Similar Messages

Creating a new chart in PowerPoint 2013 with Chart Styles applied

In PowerPoint 2013 when I manually insert a new chart into a slide, the chart automatically has the Chart Style "Style 1" applied. This has the effect of setting the font sizes of chart labels to 12.
However, no Chart Styles are applied if I try to add a new chart to PowerPoint 2013 using the following C# code:
var ppt = new Microsoft.Office.Interop.PowerPoint.Application();
var presentation = ppt.Presentations.Add();
var layout = Microsoft.Office.Interop.PowerPoint.PpSlideLayout.ppLayoutChart;
var slide = presentation.Slides.Add(1, layout);
var shapes = slide.Shapes;
shapes.AddChart();
Font sizes seem to default to 18. Is there any way to create a chart or to set Chart Styles using Interop so that it matches a chart produced manually (i.e. has Chart Styles applied)?
I am aware of the Chart.ChartStyle property but it only seems to change chart colors and legend placement, not font size. There is no Macro recorder in PowerPoint, so I can't generate VBA code to replicate the action of creating a new chart.

Hi
>> there any way to create a chart or to set Chart Styles using Interop so that it matches a chart produced manually (i.e. has Chart Styles applied)?
You can add using shapes.AddChart2() instead of the last sentence shapes.AddChart(), I have tested in my projects, if I using AddChart(), the label size and the space will be different from manually insert a chart into a slide, but AddChart2() is the same
with manually operating.
And This object, member, or enumeration is deprecated and is not intended to be used in your code.
More details you cab refer to the following link
https://msdn.microsoft.com/en-us/library/microsoft.office.interop.excel.shapes.addchart.aspx
Best Regards
Lan
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PowerPoint 2013 Insert Online Video not available

Hello
Just trying out PowerPoint 2013 and I noticed I am not able to insert a video.
Proceeding to Insert tab, Media ribbon, and then "Online Video..." brings up a screen that only says "Sign in with your Microsoft account to insert photos and videos from Facebook, SkyDrive, and other sites.
I wish to use embed code to insert a YouTube video.

The process is right. Currently using embed code or insert Online video is causing a lot of problems in PowerPoint 2013. One day it works, and another it doesn't. We are all waiting for Microsoft/Google/Adobe to sort this out.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

Photo Album Insertion in PowerPoint 2013

After creating a default template to change the default slide size to 4:3 (rather than 16.9), PowerPoint 2013 continues to insert image files onto a 16:9 slides when using the 'Photo Album' tool -- even if the default 4:3 template is manually selected
from the drop down box. Perhaps there is another default configuration file that is utilized by the Photo Album tool?

I found a slight workaround for this problem. I too changed my default theme/template and was disappointed when photo albums were still created in 16:9, and was then further disappointed by the fact that when you subsequently changed the presentation to
4:3 using 'Ensure Fit' (maximize not an option as it crops), the photos/images were absolutely tiny.
In PowerPoint 2013:
Insert a photo album. Select all the pictures you actually want and click create
On the Design ribbon, press Slide Size and Select 4:3
Click 'Ensure Fit' because you don't really have a choice as Maximise crops images.
Frown in digust at the tiny images that now appear on the 4:3 slide
On the Insert Ribbon, hit the down arrow on 'Photo Album' and select 'Edit Photo Album'
Click update
Your tiny images will now be resized to make the most of the new 4:3 slide format
(depending on what settings you chose in the 'Album Layout' section of inserting the photo album, e.g. Fit to slide)

Powerpoint chart created in office2013 is showing the word "VALUE" in versions of 2010 powerpoint... compatibility issue?

Hello,
A user created a chart in powerpoint 2013 that shows up great. When a user opens the chart in 2010, certain values show up as [VALUE] instead of the number. The number is clearly there in excel. Is this a bug or is there something the user is doing wrong?
(sorry for the blurry powerpoint2010 picture)

Hi,
How did the user create the chart? Did only the chart occur the issue?
Create the chart the Excel and copy it to PowerPoint 2013.
Create the chart directly in PowerPoint 2013.
I had tested both of the two ways and it displayed correctly in PowerPoint 2010.
Thus, I recommend you follow the below steps to check the issue:
1. Create a new create with new data to test again. If every chart occurs the issue, I recommend you check the PowerPoint 2010.
Start PowerPoint 2010 in safe mode. If it works fine, the issue may be caused by the add-ins, please check the add-ins one by one.
Upgrade the Office 2010 patches and repair Office 2010.
2. If the issue only occur in the chart, please try to copy the chart to a blank PowerPoint 2010 or follow the below link to re-create the chart the test.
http://office.microsoft.com/en-us/powerpoint-help/add-a-chart-to-a-presentation-HA102809565.aspx
If the issue still exists, please upload a sample presentation include the chart through OneDrive, I'll test in my environment.
Regards,
George Zhao
TechNet Community Support

Thinkpad Yoga powerpoint 2013 issues

Hi,
I require help regarding this issue where my powerpoint 2013 became a bit weird (missing image and text) after opening some pptx file.
i tested the file in another computer its work normally using same powerpoint 2013.
Regards,
Umar

Hi Infowalrus,
Welcome to Lenovo Community!
As per your query we understood that you are facing the issue with Microsoft Office 2013 on ThinkPad Yoga.
Please check with changing the Screen refresh rate to 60Hz by going to Display properties.
Check with updating the graphic driver.
Check with reinstalling Microsoft Office 2013 on your system.
If the issue still persists after performing above troubleshooting steps then we suggest you to contact Microsoft support for further assistance.
Hope this helps.
Best regards,
Hemanth Kumar
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Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video

Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video
As a user with "local administrator" or "Power User"privileges the video previews the video plays, but as a normal user the following error occurs.
Internet Explorer has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Debug or Close Program
Event Viewer details are as follows:
Log Name:      Application
Source:        Application Error
Date:          28/01/2015 11:22:32
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: iertutil.dll, version: 11.0.9600.17496, time stamp: 0x546fee66
Exception code: 0xc0000005
Fault offset: 0x000e53a8
Faulting process id: 0x15ec
Faulting application start time: 0x01d03aecb5356af2
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\syswow64\iertutil.dll
Report Id: f311913d-a6df-11e4-bf49-8019346e8858
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-28T11:22:32.000000000Z" />
    <EventRecordID>30194</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ALMETMP566-W7.midkent.ac.uk</Computer>
    <Security />
</System>
<EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>11.0.9600.17496</Data>
    <Data>546fddcc</Data>
    <Data>iertutil.dll</Data>
    <Data>11.0.9600.17496</Data>
    <Data>546fee66</Data>
    <Data>c0000005</Data>
    <Data>000e53a8</Data>
    <Data>15ec</Data>
    <Data>01d03aecb5356af2</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>C:\Windows\syswow64\iertutil.dll</Data>
    <Data>f311913d-a6df-11e4-bf49-8019346e8858</Data>
</EventData>
< /Event>
Process for creating a test file is as follows
Via youtube and your preferred browser, search for any video file (eg rubik's cube), select a video and start to watch it. Choose Share, Embed and copy the link information (eg <iframe width="560" height="315" src="//www.youtube.com/embed/MaltgJGz-dU"
frameborder="0" allowfullscreen></iframe>)
Close browser and create a new powerpoint 2013 presentation.
Insert, Video, Online Video
In the "From a Video Embed Code" box, paste the link information then click the arrow to apply
Save the file and then Right Click on the file and Preview.
In advance of the creation/running, I've applied the following KBs to the machine(s)
kb2817636 & kb2837627
As i said at the start, members of the Power Uses or Administrators group don't have this issue - but as 99% of our users are "users" and not really an option to make them all members of PU group.
Same also happens if the computer is removed from the domain. Admin & power users work, standard users crash IE.
Uninstall and reinstall of Office 2013 and IE11 has no apparent difference.
Assistance in this is appreciated.
Thanks
Jon

hi Jon, do you have all available updates installed for your PowerPoint? Install the two KB in the links below, then test again:
http://blogs.technet.com/b/bgp/archive/2014/04/09/support-for-youtube-videos-in-powerpoint-returns.aspx
Flynn

How to add sound in each slide of powerpoint 2013

Hi,
I want to add sound in each slide of my powerpoint presentations in 2013.Please let us know how to do these things.
Regards
Pradeep

Hi Pradeep,
I would like to confirm that how exactly you want PowerPoint 2013 to play a sound. For example, add sound to your PowerPoint slide transitions, add background music, or play a sound during an Animation.
To play a sound during a transition, go to the Transitions tab on the ribbon, apply a transition, then click the drop-down for
Sound, and choose one from the list.
To add audio in the background, you can go to the Insert tab on the ribbon and click the
Audio button, choosing Online Audio... to search a clip media on Office.com or select a sound from your computer by selecting
Audio on My PC...
To add sound effects to an animation, you can refer to this article:https://support.office.com/en-us/article/Add-sound-effects-to-an-animation-7d0e2d70-caca-495e-a738-a8257474605e
Hope it helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Unable to upload PowerPoint 2013 Slides to Slide library on SP 2013

Hello everybody,
for some time now we are unable to upload slides to SharePoint 2013 slide library.
Neither uploading via the button in the library nor in the PowerPoint via Share>Publish Slides. It does not show up any error, but it also does not show up, the it has been updated. When I refresh the library there are no changes as well.
I have tried to upload different slides. I have already created a new slide library on this Team site and on other one, but this issue is still persist.
What is the reason for this? Has anyone an idea how to solve this problem? Many thanks in advance for your help.

Hi,
Slide Library is a deprecated feature. There are design limitation in SharePoint Server 2013.
This issue occurs because the Slide Library ActiveX control is not part of the Office Home and Student 2013 RT installation, nor is it installed when you perform an Office 2013 Click-to-Run installation.
Though we can create a Slide Library in SharePoint 2013 through navigating to
http://yourwebappname/yoursitename/_layouts/15/slnew.aspx?FeatureId={0be49fe9-9bc9-409d-abf9-702753bd878d}&ListTemplate=2100
, this library seems to be the same we had on SharePoint 2010. Also FeatureId is the same as in SharePoint 2010.
As a workaround, we can insert slides from PowerPoint files (see
Copy and reuse slides from another presentation file).
In addition, Office Web Apps (as part of SharePoint 2013) allow SharePoint users to view and edit Office documents (Word, PowerPoint, Excel etc.) from within the browser. Typically we can click on a link to a PowerPoint, for example in a document library,
and be taken to a new page to present PowerPoint.
More information:
Discontinued features and modified functionality in Microsoft SharePoint 2013
The Slide Library toolbar on a SharePoint Slide Library site is unavailable for certain Office 2013 installations
Embedding a PowerPoint Presentation into a SharePoint 2013 Page
Best Regards,
Linda Li
Linda Li
TechNet Community Support

PowerPoint 2013 - We're sorry something went wrong that might make PowerPoint Unstable

Windows 7 running Office 2013. Mature installation no recent changes.
Simple update to ppt file created in 2003 ( using Compatibility mode). Single user edit saving to my documents
Error Message "We're sorry something went wrong that might make PowerPoint Unstable" / "Please save your presentations and restart PowerPoint"
PowerPoint no longer allows me to save any file in any format without this message.
Actions taken : Restart PowerPoint / Reboots / Deletion of temporary files from C:/Windows/Temp
Problem persists

I had this problem with Win81, PowerPoint 2013, pptx file, no system/software changes or updates that could be blamed. Out of the blue working on an existing document, messages as OP wrote started plaguing PPT. Brand new pptx files created with benign random
text also suffered from this. A save or two within the first 30 seconds of opening or creating the file sometimes went ok, but problem appears inevitably - implicating file lock issue.
There is remarkably little commonality in resolutions of this on the web, and no resolution from MS.
Tried many of the suggestions that can be found - no joy.
Finally isolated this to the live sync on DropBox. If DropBox is active (immediately syncing changes in the background), the problem persists. If DropBox is paused, the problem ceases. DropBox does not need to be removed or exited. If unpaused, problem
immediately starts again. Have not been able to check if other syncing cloud drives have same effect.
What's disturbing is that the DropBox/PowerPoint combination on this machine has been working fine for 1+ years. Turning off DropBox is not an acceptable solution. Perhaps a silent update of one or the other occurred to cause this.

Unable to edit Visio 2013 drawing in Powerpoint 2013

Hello,
I'm unable to edit drawings created in Visio 2013 that I've embedded in Powerpoint 2013 - they copy over as pictures and I can only edit them as such.
Interestingly, I CAN edit Visio 2013 drawings that I have embedded in Powerpoint 2002/XP.
I'm embedding by simply copying the drawing and then pasting on the slide.
Thanks,
Tyson

Open PowerPoint 2013, go to Insert tab > Object > Create a new "Microsoft Visio Drawing", I can edit the drawing what I wanna edit.
open Visio 2013, create a new Drawing File and save as .VSDX file format, and then drag and move this file into a new creaing PPT, I can still edit it as expected.
A bit more background information and your exact steps how you got to this point would be helpfu
Tony Chen
TechNet Community Support

I am not able to install adobe presenter 10 in my MS powerpoint 2013

I am trying to install Presenter 10 and it is asking me to insert a disk even though I downloaded the installation file. I am trying to install Presenter 10 on Windows 8, PowerPoint 2013 and have chosen the 32-bit option to install.
I downloaded it from the adobe website:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=presenter
when I tried to install by Setup file it was showing the following error....
And I try to install through Presenterwin32 setup file, installation started by at 2%, it asked me to insert disk.
Plz help me.

Hello,
Welcome to Adobe Forums.
Please copy the contents of a common folder to the Presenter32 bit or Presenter64 bit which one you are trying to install.Please check the scree shot mentioned below. You need to copy all the contents from common folder to Presenter 64 bit or 32 bit and paste it inside the payloads folder.
Then try to install .
Please let me know if that works.
Regards,
Rajeev.

PowerPoint 2013: New problem experienced in last seven days - Placeholders not taking objects Cut from them and attempted to re re-anchored.

Hello,
I am running Office 2013 Professional Plus and in PowerPoint 2013 (15.0.4605.1000 64 bit) on Windows 8.
Ihave always been able to anchor content to placeholders (tables, text, images, and so on). In the last week this is no longer the case if an object has been anchored already.
For example, I have an existing slide with a Content placeholder, and a table anchored to it. I cut the table, reselect my placeholder to get the white handles, and attempt to paste. It will paste the table as it was, but it is no longer anchorable to a
placeholder.
This is a critical issue for us as we are about to upgrade our corporate brand/template and be required to upgrade thousands of documents and hundreds of thousands of pages of content.
Can anyone advise a workaround? This is my first post on MDN and apologize for any missing elements.
Anthony

Hi Anthony,
Thank you for posting in the MSDN Forum.
Since the issue is more relate to the end-user, I'd like to move it to
Office2013 pro general discussions forum.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Best regards
Fei
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Is anyone using Adobe Presenter 10 with PowerPoint 2013?

I was online with the chat support who was trying to help me solve my Adobe Presenter 10 addin in problem with Powerpoint 2013. He had me remove the software. When I went to reinstall, the browser logged me off the chat.   When I went back in, they were gone for the day.   Now I have no presentation which was due to be uploaded last Saturday!   Can anyone help?

Hi Alpi,
After uninstalling Office 365 (powerpoint 2013 32bit) and reinstalling it , I was able to get the addin to work.
Before this I reinstalled Adobe Presenter 10 , 3 times without success.
I am using OS WIN 7
So this solved my addin issue.   It did not solve my issue with my presentation missing the audio files.    When I publish the presentation in HTML it opens in Firefox perfectly.    But when I go to send the packaged OR zip files they are missing the audio files.   No where to be found but it has sound in Firefox HTML.    In the end I copied the audio files from a folder I found , into the folder to share. Then zip the file using Windows.
I won't know if it worked because the network administrator is not back til tomorrow.
Thanks for trying to assist me with this.   It has been a long day trying to resolve this issue.   I almost wish I had just redone the lecture in powerpoint and skipped the Adobe Presenter 10.   It may have taken me 2 or 3 hours. But this is better than the 10 hours it took to deal with this issue.
Have a good night
Marybeth

PowerPoint 2013 Compatibility

SmartArt Graphics created in PowerPoint 2013 do not appear in Presenter. The only work around I've come up with is to take a screenshot and then insert that. It's a pain and am hoping that I can adjust some settings

I'm using PowerPoint 2013 with a Presenter Add-In. The graphics are created in PowerPoint but when I go to convert into Presenter and upload, they are not visible.

Powerpoint 2013 - Insert chart issue

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