PPR in custom services method

Hi folks,
I implemented a simple custom data service method in my view object (**ViewRowImpl), exposed it so that I can see it in the data control and dragged it to the form as a command button.
In this custom data service I simply inserted a new record in my view object (exactly the same function as "create" method).
However, the form which should display my newly inserted record is not refreshed.
If I navigate the form with navigation buttons, the new record shows up fine.
The command button has "partial submit" true; within the form I registered the buttom as "partial trigger"; the ChangeEventPolicy of the iterator is set on PPR.
What am I doing wrong ?
Thanks,
Kresimir

Hi Frank,
thank you for your help.
Yes, I referenced the button in the PartialTrigger property of the form panel which contains my data.
So basically, I inserted a new record in the VO but the form is not refreshed. If I use the navigation bar and click the "last" button I can see the new record, so the insert is working fine.
Do I have to manually refresh anything ?
Thanks,
Kresimir
P.S. You wrote an excellent book.

Similar Messages

Access custom service method

in a jsf backing bean, i'm getting a reference to the application module (in order to call a custom service method and pass in parameters) in the following way:
FacesContext fc = FacesContext.getCurrentInstance();
ValueBinding vb = fc.getApplication().createValueBinding("#{data.LoginServiceDataControl.dataProvider}");
LoginService service = (LoginService)vb.getValue(fc);
I find myself rewriting this code over and over to get a reference to the application module. Researching this to find a better way, I saw a thread that suggested using the following code:
MyAM appModule = (MyAM) getBindings().getDataControl().getApplicationModule();
I've added the oracle.binding.BindingContainer bindings property to my backing bean, along with getters/setters. However, when i call getBindings(), I do not see getDataControl() as an option with the code insight dialog that pops up. Can someone tell me a clean/efficient way to access a custom service method and pass in appropriate parameters from a backing bean? Thanks.

Jammer,
It is not best practice to use the second way you suggest.
If you are repeating writing code like that, the best thing is to create a helper class.
For example, I use the helper class that I posted here:
http://radio.weblogs.com/0118231/stories/2006/12/18/sourceForMyFavoriteElHelperClass.html
Using that class, I do what you're doing with one line like this:
LoginService ls = (LoginService)EL.get("#{data.LoginServiceDataControl.dataProvider}}");Alternatively, if you will be doing this a lot in your backing beans, one thing you can consider is creating yourself a base class for all your backing beans to inherit from that can contain helper methods to simply their individual code.
For example, if you had a class like:
public class MyBackingBeanBase {
protected LoginService getLoginService() {
return (LoginService)EL.get("#{data.LoginServiceDataControl.dataProvider}}");
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ADF FACES (10.1.3)---How to create custom service methods?

Hi,
I need to put some custom service method in my ADF Faces App. Tried the ways for 9.0.5 but in 10.1.3, there is no Data Action (Servlet, I believe). I was able to expose the method to the client interface, which means I can see the method in the Data Control Palette. When I try to add it to a JSP, it appeas to be either a link or a button.
Can I bind service methods to a submit button? How to do it? Thank you so much for the help.
Annie

hi,
first of all thank you vry much.its nice to see yours replies.Actually,that was my first post. Well, i got your steps.But still m having a some doubts.
i'l tell u the scenario.
i'm using one java class object called CD as complex datatype.i have created ths in separete class from my main class whc i m gng to expose as web service.
Ths CD complex type has three elements(Basic datatypes)
label(string),artist(string),price(int)
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Now While creating Web Service from java class,in third step of custom mapping
it asks for three things.
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What are the avlble methods to Measure Quality of Customer Service in SAP

Hi
We are in Retail business, and I would like to know what are the available methods to measure the Quality of Customer service in SAP CRM. Help us to get the required information?
Best regards

Venkat,
there are two aspects to this :
1. The overall philosophy ( for want of a better word ) of QOS for any service - there is a lot of thought that has gone into measuring QOS for a service - hence I would say that QOS is more related to the specific service than the entire domain.
2. Measuring the quality of service in terms of what ? - there are a lot of KPIs for the same some of them could be :
Average time taken to service a customer
Does the customer get all that they want in the store or only some of the items ( partial fill)
Are the products neatly arranged and easy to access
average time taken for the customer to get what h/she needs
customer facilities like parking / childern play area etc
Availability of attendants / helpers for the customer
home delivery
credit options... etc etc and the list could go on endlessly ... as you can see it is very specific to the service being provided and accordingly you will get KPIs for the same.
As for measauring the same - there are umpteen ways to do the samedepending on the place it gets recorded - you can have surveys / web surveys / POS details etc etc - what is it that you are looking for specifically ?
Arun
Hope it helps....
Message was edited by:
Arun Varadarajan

Best Buy Elite Plus-Worst Customer Service Department EVER.

I just spent the last 2 hours on the phone with 2 different people in the Elite Plus customer service department. I explained the problem (wrong shipping method generated on an expedited order), the solution (annotate unshipped part of order to ensure that this does not happen again, attempt to make amends for improper shipping label) and the evidence of the error. The first representative, after assuring me that although the mess up occured, the order would still arrive in accordance with best buy policy, stated that the only way to ensure that shipping would not mess up would be to upgrade to express shipping for $18. After being told that I was unhappy with her solution and would like to speak to someone else, it took almost 15 minutes to get her to agree that this was what she wanted to do. It then took another 15 minutes of wait time until another representative could be retrieved. The second rep stated that she would have to call UPS to find out why the error occured. I pointed out that the error could be seen on the order details. The order had 3 parts, the 1st shipped expedited via UPS 2nd day air, the 2nd shipped standard via UPS ground and the 3rd was still waiting for release. Obviously, according to Best Buy, the customer is always wrong. I will have to wait until the "back office" verifies that I am not lying and that my access to best buy's files is better than customer service, so that I can receive a phone call to try to solve the issue. Nice to see that loyalty to the Best Buy franchise is such a valued commodity to the company. I will have to make sure that I share this experience with all my friends and family, and to make sure that I take my business to a company that can fix simple errors without being dismissive and insulting.

Hello jymie71,
I was disappointed to read about your call-in experience to discuss the issues with your BestBuy.com order. We strive to provide a superior level of service and it's clear -- based on what you describe -- that we did not live up to your expectations. I regret the apparent confusion and inefficiency that you encountered.
In looking into your concern, I note that you called us again yesterday and accepted an accommodation for the shipping issue. Further, I'm happy to report that your shipment should arrive today.
I'm very disappointed to read that this situation may influence your future shopping destination. It's my hope that you'll give Best Buy another chance to win you over one day soon.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

The Best Customer Service EVER!

Please forgive me if I am posting this in the wrong place, but I am not a blogger, tweeter, facebook user, or otherwise online all day to know how forums and threads work.
I also don't know why there is not a simple input link or method on any of the seemingly endless links and webpages I've been to before landing here, that would allow me to just say...
"Thank You Kristin / Verizon Customer Service for the most pleasant and complete customer service assistance I have ever experienced! EVER!
I am a frequent and generally satisfied caller to Verizon customer service. I have had the full range of not so accurate to more than willing to help reps over the years, but this last call (my 3rd today actually on 3 separate issues), on a late Saturday afternoon, with forever long hold times, was exceptional. So exceptional, that I undauntedly plodded through at least 20 webpages trying to post something about it.
Your pleasant demeanor, in spite of all the complainers you must get, the extra effort you put in to checking on facts, the time you took to call our other family share lines to verify functionality, and your positive company service commitment shined through like you actually, really, enjoy helping people out.
While you did not win me over as a new customer or save a disgruntled one from leaving, you have encouraged me to more readily promote Verizon Wireless Customer Support over any other system I've had experience with in all my 50 plus years.
Thank you
[Edited to comply with Terms of Service -employee number removed but available internally]

Unfortunately, I completely disagree.
On 10/2/2011 my wife, mother-in-law, brother-in-law, and I, went to one of your stores in Western New York. We needed to take my wife off her family plan with her brother and mother for which she was primary/owner, add her to my plan, and then make her brother the new primary/owner of the plan with his mother. My wife first purchased a new phone, paid for it, and then asked if she had any remaining balance on her account with her brother and mother so that our accounts would be clean after making the ownership change. The rep said yes and then began to attempt the account changes. After two hours of trying to do this, we were informed by the store rep (receipt says Donovan) that we would need to come back the next day or call because they couldn’t complete the changes for technical reasons. The next day (10/3/11), my brother-in-law and I returned and again tried to complete the transaction in-store but to no avail. We were told we needed to call the liability department and they would handle the switching of accounts. We did this right away in the parking lot outside the store and the rep on the phone took our info and eventually said we were all set.
A week later we get a bill dated 10/3/11 in my wife’s name saying she owes $164.47. We are confused by this considering the rep at the store said she had no remaining balance. Moreover, we were told it would be a month before our new bills would come. Thinking this was a mistake we waited a couple of weeks to see if our new bills game, during which my wife and I move to Virginia. Last week I received my bill which included my wife’s number and seemed to be accurate, so we assumed her brother would soon receive his which would include his mother but not my wife. Instead, he does not receive one and Verizon’s debt collection dept. begins to call my mother-in-law repeatedly, despite the fact that she has NOTHING to do with this. Strangely, no call from Verizon was placed to my wife, brother-in-law, or me.
Yesterday (11/10/11), I call Verizon and am told my wife needs to call but that it looks like the accounts were never switched despite us being told they were. My wife calls that evening and spends two hours explaining the situation to more than 5 different people who offer zero solution. After finally reaching a supervisor Shelly in the Liability dept., we are told the only way to resolve this is for us to pay the $164.47 balance and re-do the entire account switching process because they have no record of our previous transactions. We are condescended to, basically accused of making this up (despite the fact that my wife’s number was switched to my account) and shown absolutely NO appreciation for our time and frustration. To top it off, my wife’s call is dropped while on hold with Shelly. We call back customer service and after having to explaining the entire situation again, finally reach someone who says Shelly will call us back… she never has.
Out of options, we will now have to go into a Verizon store this weekend and try yet again to resolve this problem caused entirely by the incompetence of your staff. I have never experienced customer service this poor in my life, and if not locked into numerous contracts because of our family, we would leave your company immediately. Until our contracts expire, we all will share our story with anyone who will listen whether in-person and on the internet. This incident has ruined what had been before a very enjoyable experience with Verizon.
Thanks for nothing.

What a dumb customer service!!!! and where the heck is my payment?!!!!!!!!!!!!!!!!!!!!!!

I am so furious right now to the point my whole body is shaking and I feel dizzy!
I've been mailing out the check for $55 every month on 1st or 2nd of each month for past 2, 3 years now.
I don't get statements in mail, so I typed one page with the accountholder's name, address, account number and payment address. This check for $55 is issued by my work, so what I do every month is that as soon as I receive the check, I print out this little page with all the information, I staple the check to the page and mail out to the payment address listed under Contact Us on Verizon wireless website.
My due date is 21st of each month. As I mentioned above, I mail out the check either on 1st or 2nd of each month, which means the check should be arrived, processed, cleared from the bank, and credited to my account before my due date.
I don't have the entire record, but I can see the payment history for past 12 month from my verizon wireless online and this check for $55, although I've been mailng out on a very regular basis, it has been posted to my account very irregularly.
Sometimes, it gets credited to my account before the 10th. Sometimes, it gets credited sometime before my due date. Sometimes, it gets credited way after my due date. Sometimes, it gets cleared from the bank, but doesn't even get credited to my account. Every month, I have to closely monitor whether this month's check has been cleared and credited for this account.
If this happens to many accountholders, I would not be this frustrated.
I have a coworker who gets the same check from the work and mail out on the same day to VERIZON WIRELESS. Okay? Mark this. Same amount of check issued by the same bank goes to the same payment address by mail (same postal service). Difference? Her due date is 11th and mine is 21st. Another difference? Her payment gets credited in few days and well before her due date. Mine takes forever and ever and sometimes lands on a wrong account.
I called the customer service today to see where my check is and why it has not been cleared yet. The customer service, Jose, was so rude and raising his voice saying that it might have been the post office at fault. And then, he was asking if I wrote a wrong address or anything. Hello~ I TYPED the freaking payment address and my account number and saved in my computer. You've been getting my check with no problem for the past 2, 3 years now, so I'M SO SURE THAT IT'S NOT THE POST OFFICE WHO'S AT FAULT!!!! On top of it, I'm not calling to figure out whom to blame.
Then, I talked to the supervisor, Eric. Hey, if you are the supervisor, you should be able to give me more than the same lame lines that JOSE was giving me. Don't say that I've been mailing my check to the lockbox and you don't have the contact number. I've been sending my check to the freaking lousy lockbox and so have my coworker. She doesn't have the same problem that I have. Even if the lockbox doesn't have the contact number and a live person in, there is the department in which they process the payment, right? You should contact them to figure something out! You should provide a CUSTOMER SERVICE. What part of CUSTOMER SERVICE don't you get as a SUPERVISOR? I am YOUR CUSTOMER! and I, the CUSTOMER, hereby request a SERVICE that I am entitled to!
What did you just say? SUPPRESSING the late charges? Hey, Eric, Look!. I mailed out the check on 1st of August! I'm sure it doesn't take more than three days to be delivered from Los Angeles to Dallas. When I mailed out the check even before you generated my bill, how dare you to even mention the LATE CHARGE? It is NOT my ****** problem that you have a lousy system to process the check. You better fix the **bleep** problem.
You'd better keep your word and call me back with answers to all the questions (about irregular postings to my account, what's been causing the delay, etc) by TUESDAY.
What? Suppressing the late charges is all you can do for me? I just wasted my 40 minutes holding the call, and not getting all the answers I wanted, and dealing with non-sense ridiculous customer service and that's all you can do? You should waive my payment. You should give me like 1000 min credit.
I've been using the Verizon Wireless for almost 5 years and I'm seriously disappointed at the level of customer service you provided and the way you are handling this matter and not providing a good reason why you are messing up with my payment.

I can understand that the situation is infuriating, but the anger is misplaced. To start, it is very bad practice to not have a direct way to view whether the check you are sending had been cashed. While it gives the appearance of being convenient, you are setting yourself up for a nightmare when you do not, first, deposit the funds and issue your own method of payment. Secondly, the fact that it was not applied to the account does not necessarily mean that Verizon Wireless is at fault. You cannot determine this absolutely until you confirm that the check had been cashed by VZW, which, again, is going to be difficult to impossible because you are sending a check from a third party. The likelihood that it was lost in the mail should not seem shockingly preposterous. Matter of fact, people use this excuse because it is a very plausible scenario. It is essential to know whether the check was cashed by VZW, if it was, then they can go through the steps to find it; if, however, it was not, then it is something you will want to get reissued.
My advice is to follow the approach listed above, but, more so, eliminate the overly emotional reactions so that the matter can be addressed in a logical way.

Verizon Customer Service going downhill - Switching to another provider ASAP

I used to love Verizon for their customer support/service and was so happy with them added everyone in my family on my plan. My 2 year contract ended a couple of months ago and so I had been considering upgrading my phone and extending with another 2 year contract. My current phone fell on the floor which smashed the touchscreen, so that escalated my decision. I ordered a new phone on Thursday, the Verizon web site indicates free overnight delivery for orders over $49 (mine was well over that). When I got my tracking information, it indicated I wouldn't get my phone until Monday (so much for overnight delivery), but that's fine, but as I work (which is how I pay my phone bill) I wouldn't be home when they delivered, which means I wouldn't be able to get it for yet another day since they require a signature (understandable, these phones are expensive). So I contacted FedEx and asked them just to hold it at the FedEx location, they indicated Verizon doesn't allow them to do that. So I contacted Verizon, explained my current phone was broken and that I work during the day and asked them to contact FedEx to have them hold it so I could pick it up there so I could get it faster to replace my broken phone - FedEx requires ID and a signature when you pick it up at their location, so not sure why this should be an issue. Verizon explained that they have had issues with new customers ordering phones giving phoney addresses then requesting to pick it up at the FedEx location. Their concern is understandable, but I am NOT a new customer, I have been a customer for over two years, never missed or was late for any payment, was a loyal customer adding lines for my husband and sons, and have picked up verizon phones at the FedEx location previously without issue. They explained this was their policy and were unbending. I asked if they were willing to lose a customer just because I wanted to pick my phone up where it would be more convenient? Yes, they were in fact willing to lose a customer for that. In addition, since I can't use my broken phone, have no intention of extending my contract (Verizon would rather the phone be returned to them then let me pick it up at FedEx), I wanted to decrease my data package since only my sons would still be on the plan. They won't let me - I am being forced to pay for more data than I need because until they physically receive the phone back that I will never have, my plan is "pending" and they won't allow me to change my data plan. My plan is a Share Everything plan, so we share the data regardless of what phones or how many are on the plan, so there is no reason I shouldn't be able to adjust the data level. Just one more way for Verizon to put the screws to me. What happened? Their customer service used to be so good, now they act like to don't give a crap about the customer. Has anyone else noticed that they only time you receive one of their survey calls is when you have a good experience? I'm had multiple bad experiences over the last couple of days, and not one opportunity to express that experience. Seems like they are trying to skew the results.....

The problem here is Verizon is telling you in essence what I already said.
You could have had it simply via signing the call tag card/door hanger with
them coming back and leaving it yes on your porch. - * I couldn't have had
it by Monday using that method, and if my $700 phone is stolen from my
porch, will Verizon provide a new phone? It would be safer and faster to
pick it up at the FedEx location.*
You could not have had next day delivery when you ordered it on a Friday.
That would have been Saturday Delivery and FedEx is expensive for that type
of service. Overnight in this case would have been the next business day
(Monday) which can be by 10:30 AM or 3:00 PM I know the early AM by 8:00 AM
would not have been used. *- At least get your facts straight - I did not
order it on Friday, I ordered it on Thursday. I don't have an issue with
not getting it until Monday - my issue is that Verizon will not allow me to
get it on Monday. The package is at the facility now. I could have picked
it up at lunch today (FedEx location is just down the street from where I
work), but Verizon will not allow me to do that. They would prefer losing
me as a customer rather than allowing me to have my phone today. *
The problem here is like in days past you could have had self pickup after
the card is so marked, redelivery, or as I said earlier at time of purchase
work delivery (Which you said the company you work for does not allow). *-
How does redelivery help when I will AGAIN be at work when they deliver?
And NO - it is not an option to deliver at my workplace, I was clear about
that, so why do you continue to bring it up? Do you REALLY think it is a
good idea to have it delivered and left on my porch all day? Wouldn't it
be more secure to allow me to pick it up at FedEX where they require a
signature and photo ID? Do you mean to tell me that Verizon would prefer
leaving it unattended on my porch all day versus picking it up where they
require a photo ID and signature?*
No neighbors that can stay and get the device for you, and you don't want
it left on the porch so in essence you are a victim of your own
circumstances.* - I am not a victim of my own circumstances - I am a victim
of a large company that doesn't give a crap about customer service or their
customers. FedEx will allow me to pick up at their location - it is
VERIZON that will not allow it. Do you mean to tell me that Verizon would
rather FedEx leave a $700 phone on my porch unattended all day where it
could easily be stolen rather than to allow me to pick it up in a location
requiring photo ID and a signature, so that it is assured not to get
stolen? Wow - your callus attitude amazes me, even for Verizon. *
Oh well, Good Luck *- Typical kind of response I've been getting from
Verizon as of late - number one reason I should find another service
provider. I am certain that Verizon will not miss me as a customer, I am
just a tiny grain of sand in an ocean, but if Verizon's customer service
attitude doesn't improve, that grain of sand will likely turn into much
larger piles and your giant status will slip away before you know it.
Good luck to you!*

How to call a custom controller method from view

Hi,
I ve created a simple web service and consumed it in a model. Mapped the input & output parameters to custom controller context which in turn mapped to component controller's context which in turn to view's contexts.
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Please explain the syntax.
Regards,
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Hi Patralekha,
Give some idea for the below scenario:
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Regards,
Manoj.

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I am using Oracle UCM Content server 11g. I have created a custom service using component wizard. I have provided class name and method correct in the service declarations. The method should return manipulated Revision Label value. I am executing the service as a direct service and not subservice from a resource file using the following command.
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The serice is getting called but I am getting the following error log
Event generated by user 'weblogic' at host 'localhost:16200'. Unable to execute service Edit_Revision_Label and function generateRevLabelInfo.
The service method 'generateRevLabelInfo' is not defined. [ Details ]
An error has occurred. The stack trace below shows more information.
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at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Caused by: intradoc.data.DataException: !csMethodNotDefined,generateRevLabelInfo
at intradoc.server.Service.doCodeEx(Service.java:561)
at intradoc.server.Service.doCode(Service.java:505)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
at intradoc.server.Service.doAction(Service.java:477)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
at intradoc.server.Service.doActions(Service.java:473)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1323)
at intradoc.server.Service.executeSubServiceCode(Service.java:3867)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
at intradoc.server.Service.executeServiceEx(Service.java:3862)
at intradoc.server.ServiceRequestImplementor.executeSafeServiceInNewContext(ServiceRequestImplementor.java:1231)
at intradoc.server.Service.executeSafeServiceInNewContext(Service.java:3857)
at intradoc.server.script.ServiceScriptExtensions.evaluateFunction(ServiceScriptExtensions.java:269)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1430)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:908)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:623)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1394)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1110)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:991)
at intradoc.common.DynamicHtmlMerger.outputDynamicHtmlPage(DynamicHtmlMerger.java:2007)
at intradoc.server.Service.buildResponsePage(Service.java:1267)
at intradoc.server.Service.doResponse(Service.java:2076)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:802)
at intradoc.server.Service.doRequest(Service.java:1890)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1346)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
at sun.reflect.GeneratedMethodAccessor1173.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:88)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1600)
at idcservlet.IdcFilter.doFilter(IdcFilter.java:352)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Please let me know the suggestions and the resolution on the above issue
Thanks in advance,
Sarang

Hirva wrote:
Trying to get access to the sun convergence we get this error
"Error while executing the service request : : Login to Mail Service failed " after a look around we found out that the problem was that some one had deleted the msg-admin-server user from the ldap.What else was "accidentally" deleted? Do you have audit logging enabled for Directory Server?
but still doesnt work? where else should we look?Messaging Server also creates a msg-admin group ("cn=Messaging End User Administrators Group") which is used for Directory Server ACI purposes. You can see the entries that Messaging Server added during initial configuration by reviewing the *.ldif files under the following directory (MS7.0 32bit):
/var/opt/sun/comms/messaging/install/Regards,
Shane.

Apple TV/Apple Customer Service

I got an Apple TV in the mail, damaged, directly from Apple as an apparent gift. There was no packing slip in the box, so Apple didn't leave me a way to track it and/or get an order number. All I have is the serial number on the black box and it is barely legible. So I'm posting this because the unit does not power on whatsoever - it is dead no matter what trouble shooting that I do. I reset the unit, still no action. I have to assume at this point the unit is defective, but Apple will not take it back without an order number. What kind of customer service is this when Apple failed to put tracking information in the box to begin with???????? I hope a customer service supervisor sees my post and offers resolution. Please advise because I also want to buy HBONOW ASAP.

Precisely. If it was from Apple a signature would be required even if it was a gift (which is not something they would do in the first place), that is mandatory and there would also be a packing slip and it would be packed properly. If it was just the Apple TV box in your mail then someone probably just left it there, it wasn't from Apple. This is a user support forum, so just so you're clear you aren't addressing Apple nor will they be be seeing any of this.
Not having the latest firmware would have no bearing on whether or not it would power on. The iPhone method would still require the device to be powered. It is simply a means of transferring settings in order to setup things like wifi, iTunes account etc.

How can i talk to a itunes customer service representative

how can i talk to a customer service representative for itunes

Yes, why would Apple Inc. want to oh, I don't know...spend some of their BILLIONS in profits in half-way decent customer service/tech support for its signature method of delivering content (which is what all of these gadgets do at the end of the day...deliver content). You'd think they could set-up Live Chat to help with iTunes. Nope, they rather spend the money on Live Chat to SELL you more of their wonky hardware. Shame on Apple Inc.

Problems signing in to PSE/PRE Forum and Customer Service

Hello-I am presently running PSE/PRE8 on a win8 computer with 12GB memory and1TB HDD. I am searching for information on PSE/PRE12. However, I am having problems with my PW/ID. I understand that Photoshop.com has been eliminated and this is the source of my sign-in problem. I change my PW and the new PW works for a while and it becomes the incorrect PW or User ID. Also,I added a new email address to support email problems. I was sent an email to click a verify link but the link was not included and the email was a noreply. I cannot contact Customer Service because it is sending noreply emails. I was able to signin to the forum during my last visit but was told that I was not eligible to post messages not answer post. I need to be able to reach Customer Service but I preently do not have a method to contact it. Thanks.

Hello Jorma- Thanks for the response however,I cannot locate your response to my "Problems signing in to pse/pre forum and customer Service". I checked the Photoshop Elements forum but I was not able to locate the subject.

Steps to create Service Notification in Customer Service Module

Hi,
Can anyone let me know the steps involved and the process to create Service Notification in Customer Service Module.
Regards,
Ram

Hello SAP Guru's,
I am Shankar from chennai.
At present i have assigned to do the Customer Service process for our project.
I had tried the BPP method for doing it.
When i tried the Depot repair process from BPP i got error during billing process.
Can any one guide me with the step by steps procedure to do the senerio.
i searched the web for the process. but i couldnt able to find it.
If any one has the complete step by step procedure to do the process pls help me.
my id is ponshankar gmail com.
Thanks in advance
Warm regards,
Shankar

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

PPR in custom services method

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