Premiere 8.0 hasn't worked right since new

I bought a new HP desktop computer and Photoshop and Premiere 8 for Christmas. Also a new Canon HD camcorder. The main purpose of editing video's and burning to dvd. I got the top of the line HP e9280t with Win 7,  I7 processor, 8 gig of DDR3, ATI Readeon HD 4850. I paid alot for a new computer so everything would be fast and smooth. New computer, new software, new camera, what could go wrong. I just started recording my sons lacrosse games and when I up load the video, every thing is slow and frequently freezes. The preview window while trying to edit just skips and freezes and is unusable. I could burn the unedited video to a dvd though. This would take about 3 hours to burn about an hour video.  I just updated the video card driver and now when I tried to burn a video 3 times and it would never finish. 2 times my comouter got a blue screen the other time it just restarted. I have had no other problem with this computer except when using Premiere. Please help.
Thanks
Scott Morgan  [E-MAIL ADDRESS REMOVED BY FORUM HOST]

Scott,
Welcome to the forum.
I believe that you have Premiere Elements 8, as there has never been a Premiere 8 - it ended with Pr 7.0, which was also listed as PrPro 1.0. This is the FORUM, that you need to post to, unless the MOD's here will move it for you.
Now, you will need to provide a lot more info, regarding three things:
1.) your full system specs., especially your I/O sub-system, i.e. your HDD's, with all details on these.
2.) your Project Preset, when you choose New Project. This MUST match #3 100%, or you will have issues.
3.) your source footage, i.e. the full specs. of the file, the camera mfgr. and model. If you do not know the full specs. of the files created by that camera, you can use the great, free utility, G-SPOT to get the full details. These are necessary for #2 above.
Also, PrE 8 has an update, PrE 8.0.1. You will want to install that.
Good luck, and see you in the PrElements forum,
Hunt
PS - as the Adobe fora are open, you might not want to post your e-dress, as there are 'bots, that crawl the fora, just looking for such private info.

Similar Messages

  • FIOS TV hasn't worked right since '"upgrade", customer service hasn't been very helpful to date

    A few weeks ago we were pitched a holiday deal to renew/upgrade for 2 years. This sounded like good value (upgraded equipment, new premium channels, etc), so we went for it. Unfortunately, we've had nothing but issues since.
    The main room STB (server) frequently gets an error message (Your STP has encountered an error and must reboot). Sometimes you can exit this and live TV will skip a bit but resume, other times the box reboots on its own. Unfortunately, whatever is causing this error renders On Demand completely useless. Any program started simply crashes with the same error message within the first 3 or 4 minutes. I've tried multiple hard resets of both the box and the router to no avail. The "client" box in the bedroom suffers from channel stuttering and artifacting due to the fact that the server is acting up.
    The first outreach to Verizon CS was via chat message and was very brief. There was a few minutes of basic troubleshooting (did you reboot the box? did you reboot the router? is it plugged in? etc) and the support rep stating they were sending me new STBs. A few days later, I received the new boxes and swapped them in. The error still occurred. My second outreach to Verizon CS was via a phone call and lasted two hours with the rep and I trying various things. We tried re-activating the boxes, he tried manually activating the server, etc, so after two hours we scheduled an appointment with a technician to come out to the house. First available appointment was unfortunately 10 days later (12/23). 
    Technician comes to the house on 12/23 and tries various things over the course of an hour. He checked the service box outside to make sure a good signal was coming into the house, everything okay there. He checked the signal at the STB and that looked fine as well. He ran some other tests but couldn't figure out the issue. As a last ditch effort, he tried replacing the router and the problem was solved. On Demand working fine, bedroom box is fine, etc. Everything was great for about a week until the problem returned.
    Third outreach to Verizon CS was a couple of days again on chat. I explained that the issue was provided a few weeks earlier and the rep told me that they could check the history on the account. I was then asked to explain the entire issue again which I did. I also mentioned that I was looking for a credit on my bill. The rep then immediately transferred me to billing to get the credit handled before I could respond. I again had to explain the issue to a billing rep and the credit was processed. I was told that I would be transferred back to support (where I undoubtedly would need to explain the issue a third time) and when I was transferred, nobody picked up. After waiting 30 minutes, I re-initiated the chat and explained my issue for a third time. As this point, all I wanted was a new router since this seemed to fix the issue last time. The rep wanted to troubleshoot the issue but I wasn't home at the time. I explained that I was fed up, had already spent two hours on the phone didn't want to spend any more time on the phone and asked that a new router just be sent. The rep refused this without troubleshooting and scheduled a call for 5pm later the same day.
    This was this past Wednesday. I never got the call. I'm still having the issue.
    I left Comcast for Verizon two years ago and it has been great. Until this upgrade happened. Paying more money for broken service is pretty demoralizing. And the seeming lack of care from Verizon CS is also pretty disappointing.
    If anyone has any ideas as to what the problem might be, I'm open to them.
    Oh and apologies for being so ornery to the last Verizon CS rep I spoke to on chat. I understand the issue is not your fault (I've worked in CS for 11 years), I am just really frustrated at this point.

    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
    Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
    To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
    Please keep all correspondence regarding your issue in the private support portal.

  • Firefox hasn't worked right since update to 21, help

    hi my mom lost all her security apps; all privacy apps; etc. TNA toolbar wasn't working, i uninstalled; the health report isn't working at all; something is terribly wrong here. can she go back to firefox 20 ? she had no troubles at all & was getting used to ghostery, cookie cruncher?, etc. now, we can't even log into Facebook, Ebay, & Hotmail. help please. i'm writing to you in the firefox safe mode. thanks, vickie (another firefox user, no troubles yet) ps how do i remove the Iwin thing in the add-ons ?
    ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

    Hi there!
    If Firefox is working for you in Safe Mode, then the next time Firefox starts up with all your add-ons disabled, enable them one by one until you figure out which one is causing your issue.

  • When closing my Firefox window, all processes are not closing requiring me to open task manager and kill the process before using Firefox again. Received recent upgrade and hasn't worked right since then.

    I open Firefox, use it, then close the window. Try to reopen Firefox and it fails with a message that a previous process is still running. Requires me to open Task Manager and kill the old process.

    Try to wait a bit longer before reopening Firefox to give Firefox more time to close completely.<br />
    Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    *https://support.mozilla.com/kb/Firefox+hangs

  • IPad 2 was updated to latest iOS 7 and has been not working right since. I have tried to do a restore but still continues to go into reboot mode by itself and very erratic. Can no longer trust it. I tried to complain to Apple but have to give them 20 buck

    iPad has not worked right since it updated to latest software. Tried to question Apple about it but it costs 20 bucks just to lodge a complaint. Is this normal Apple behavior or am I missing something. Also anyone else having issues with upgrade to iOS7. It was working great until that point and now goes into reboot mode often and sometimes will continuously reboot several times. I have tried to restore but that didn't clear the problem. Any thoughts or help would be appreciated.

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • Keyboard not working right since 4.3

    SInce I upgraded to 4.3 the keyboard doesn't always work correctly. When I go in to send a text or email the keyboard highlights as I type, as though it is registering, but it doesn't put any letters where the cursor is. If I hit the home button and go out and back in, it generally works. I upgraded to 4.3.1 hoping it would help and it hasn't. Is anyone else having this issue? (I looked through 15 pages and couldn't find a similar topic) Any ideas on how to fix it?

    To be honest these are the solutions that may or may not work.
    First thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo.
    If that doesn't work I would restore from backup. If that doesn't work I would restore as new. If all else fails take it to your closest apple store they may replace the phone for a working one..

  • Signal hasn't worked properly since logic board replaced

    My logic board went out a 6 weeks ago, and I had it and the topcase replaced. Since getting those two components replaced, I no longer can pick up wireless signals in public places. I say "public" because at home, I can pick up the signal, but that's because my desk sits atop the base unit. So it's only when I'm out do I notice the problem.
    I thought maybe it might be the logic board again, or the airport card, so I had the technician replace it again. So I have had the logic board replaced TWICE and had a new airport card installed. Same deal. It's software related from what I can tell.
    Here's one symptom that is strange. As time progresses, it gets worse. So I started at 3 bars this morning, and finally the signal disappeared. I rebooted, and it came back, but at 3 bars. What is causing this? Do I need to wipe clean the HD and just reinstall OSX? I backed up everything last night preparing to do that, but wanted some info. I also have applecare, but right now, work's so chaotic I can't afford to be away from the computer.
    PLEASE HELP!

    You wrote:
    "I doubt that reinstalling OS X would help here. From the following reference you can see that the iBook G4 uses an AirPort Extreme card. (ref: http://docs.info.apple.com/article.html?artnum=26277) Most likely this card was removed in order for the technician to replace the logic board. The card also has an antenna cable attachment.
    I suspect that this cable is not fully attached, and may be worth having a look at to verify. (ref: http://docs.info.apple.com/article.html?artnum=108039) "
    You may be right, but this is hard to believe in some respects. When I took it in the first time, the Airport Extreme card was not changed out, and the problem immediately materialized after teh logic board was replaced. I took it back a second time, and the logic board was re-replaced. I also requested a new Airport extreme card. That too was replaced. The antenna was also checked. None of this appears to have made a difference.

  • IPod touch 5th generation not working right since 8.3 software update.

    I am having problems with my iPod 5th generation. Ever since I downloaded the new 8.3 software update when i plug it into my usb in my car my radio is reading my iPod and indexing my car radio will start playing for 23 seconds than it freezes my radio and stays at indexing and when I look at my iPod it's still playing even though the car radio is frozen at the first song it started on. I have no problems with my 4th generation one I plug it into my car and it works fine through my radio it reads that iPod and indexes it and starts playing and stays playing.

    There's a couple of things you will want to look at:
    1. Make sure you have the latest version of Remote
    2. Check your firewall settings on your Mac (in System Preferences > Security) and set it to accept all connections.
    3. Remote uses two ports through your router firewall that you may have to enable. See this article for details: http://support.apple.com/kb/TS1741

  • Time machine does not work right since Lion install

    I successfully used my 500GB Simpletech external drive with Time Machine while using Snow Leopard.  Since I upgraded to Lion, my computer is constantly showing me this eject error and the backups are constantly interrupted-
    This error seems to happen each interval of the Time Machine backup.  Anyone have an answer for this or a work around?

    I successfully used my 500GB Simpletech external drive with Time Machine while using Snow Leopard.  Since I upgraded to Lion, my computer is constantly showing me this eject error and the backups are constantly interrupted-
    This error seems to happen each interval of the Time Machine backup.  Anyone have an answer for this or a work around?

  • X1 hasn't worked correctly since installed

    Let me give a riduclously long back story to fill in my frustration level.  I've had comcast service for 10+ years at this point.  I recently moved and "upgraded" to X1.  Had the home install kit sent to me because the earliest appointment I could get was almost a month out of my move date.  The first 3 weeks of service the cable menu was very slow to respond.  Most of the channels were choppy.  Usually a call to customer "support" would result in resetting all 4 boxes and things would work.  Eventually I started receiving XRE error messages.  So last week.....week 4 of the new service I called support and the "I am sending signals now to reset your box" fix stopped working so I was told a tech would need to come out.  He arrived on Thursday and showed me the signal strength before and after numbers.  He removed the splitters from outside the house, installed an amplifier and everything was working like a champ.  That evening everything stopped.  I started getting XRE-03063 messages and then once it would try to go back to the last channel it would show an XRE-00021 message.  I called back to support that night and was told that my box was old and needed firmware but it wasn't accepting the firmware push.  The same box I was just sent 3 weeks prior and not to mention the other 3 boxes that were doing the same thing.  When I questioned why it was suddenly the box and why the other 3 didn't need the same firmware I was told it was a technical matter.  So whatever, he tells me that I'll receive a call within 48 to schedule the appointment.  I would need to tell the tech to bring more equipment.  My first thought was why am I having to explain to the tech the issue the guy on the other end of the phone should be doing.  Why am I having to make the appointment?  Well Saturday I decided to call again after it had magically started working during the day but went out again that night with the same errors.  So this time they go ahead and tell me a tech can come out Monday and the first time slot they had was 3-5, so I accept.  I get a call Sunday from an actual person, not the automated appointment confirmation line and the lady asks if I'm still having the issue.  I go check and channels are working again.  I tell her I'd like to keep the appointment since it randomly seems to stop working.  Well, Monday 3-5 came and went and I never received a phone call, never was told the tech wouldn't be there.  I wake up this morning (Tuesday) and no cable, same error messages are back and now no internet.  I work from home so when I have no signal, I drive 2 hours one way to my office.  That doesn't exactly put me in a good mood.  So I call support this morning and am told they need to send a tech out and Thursday 3-5 is the earliest.  I tell them that is unacceptable and asked to be transferred to a supervisor.  I end up having to tell the whole story over again to someone who admits to not being a supervisor and who just tells me I have an appointment Thursday.  So I ask to transfer to retention because I'm at the point I want to cancel my service.  She puts me on hold for about 8 minutes then comes back and says she is transferring me now.  I sit for another 2 minutes or so and then the call ends.  I call back into the automated piece of garbage phone tree and receive a call back from comcast.  I swap calls just to have a dead line and both calls drop.  I finally call back and get the account service department and the lady seems nicer.  Tells me she'd like to try to escalate to get a tech on site today before we go through with ending my service.  I'm told to expect a call within 30 minutes of the ticket to confirm if an appointment today is possible.  That was over an hour ago.  I'm so frustrated with this X1 garbage.  Like I started saying, 10+ years and have never been this frustrated.  

    Call Comcast and insist they send a tech out. Like many new X1 customers you probably have signal/connection/wiring issues. X1 is MUCH more particular about signal QUALITY. Just because older legacy boxes worked means very little with X1.
    The fact that your internet went out suggests the problem is not limited to X1 TV service. It's your entire connection to Comcast. The problem could be within your house but it could easily be the line in your yard or a bad connection blocks down the street. But issues like this rarely fix themselves and they are rarely fixed remotely. You need a tech visit.
    Just as an example, roughly four years ago our internet became slow and our cable service started to pixel. We called Comcast and had them send a tech out. It ends up that the neighbor kid who was mowing our yard hit the Comcast box in the yard so hard with the mower that it damaged connections inside the box. Also, it could be critters chewing in wires outside (more common that you might think). It can be that simple and that easy...
    randypaynejr wrote:
    Let me give a riduclously long back story to fill in my frustration level.  I've had comcast service for 10+ years at this point.  I recently moved and "upgraded" to X1.  Had the home install kit sent to me because the earliest appointment I could get was almost a month out of my move date.  The first 3 weeks of service the cable menu was very slow to respond.  Most of the channels were choppy.  Usually a call to customer "support" would result in resetting all 4 boxes and things would work.  Eventually I started receiving XRE error messages.  So last week.....week 4 of the new service I called support and the "I am sending signals now to reset your box" fix stopped working so I was told a tech would need to come out.  He arrived on Thursday and showed me the signal strength before and after numbers.  He removed the splitters from outside the house, installed an amplifier and everything was working like a champ.  That evening everything stopped.  I started getting XRE-03063 messages and then once it would try to go back to the last channel it would show an XRE-00021 message.  I called back to support that night and was told that my box was old and needed firmware but it wasn't accepting the firmware push.  The same box I was just sent 3 weeks prior and not to mention the other 3 boxes that were doing the same thing.  When I questioned why it was suddenly the box and why the other 3 didn't need the same firmware I was told it was a technical matter.  So whatever, he tells me that I'll receive a call within 48 to schedule the appointment.  I would need to tell the tech to bring more equipment.  My first thought was why am I having to explain to the tech the issue the guy on the other end of the phone should be doing.  Why am I having to make the appointment?  Well Saturday I decided to call again after it had magically started working during the day but went out again that night with the same errors.  So this time they go ahead and tell me a tech can come out Monday and the first time slot they had was 3-5, so I accept.  I get a call Sunday from an actual person, not the automated appointment confirmation line and the lady asks if I'm still having the issue.  I go check and channels are working again.  I tell her I'd like to keep the appointment since it randomly seems to stop working.  Well, Monday 3-5 came and went and I never received a phone call, never was told the tech wouldn't be there.  I wake up this morning (Tuesday) and no cable, same error messages are back and now no internet.  I work from home so when I have no signal, I drive 2 hours one way to my office.  That doesn't exactly put me in a good mood.  So I call support this morning and am told they need to send a tech out and Thursday 3-5 is the earliest.  I tell them that is unacceptable and asked to be transferred to a supervisor.  I end up having to tell the whole story over again to someone who admits to not being a supervisor and who just tells me I have an appointment Thursday.  So I ask to transfer to retention because I'm at the point I want to cancel my service.  She puts me on hold for about 8 minutes then comes back and says she is transferring me now.  I sit for another 2 minutes or so and then the call ends.  I call back into the automated piece of garbage phone tree and receive a call back from comcast.  I swap calls just to have a dead line and both calls drop.  I finally call back and get the account service department and the lady seems nicer.  Tells me she'd like to try to escalate to get a tech on site today before we go through with ending my service.  I'm told to expect a call within 30 minutes of the ticket to confirm if an appointment today is possible.  That was over an hour ago.  I'm so frustrated with this X1 garbage.  Like I started saying, 10+ years and have never been this frustrated.  

  • My Lexmark X2670 printer doesn't work right since I reinstalled the Firefox 3,6 version. I keep getting the alignment page to print over and over. Is there a problem between the two? Do I need a new printer driver? What?Daisynew66

    I had to change my hrowser to Firefox because Internet Explorer 9 doesn't work with my ancestry.com program. I can't uninstall Internet Explorer 9. I got Firefox 4 and it didn't work either. I started having problems with my printer working at all then. l was told to go to Firefox 3.x. I looked and there is no 3.x it is 3.5 or 3.6. I downloaded 3.6. Now I keep getting a alignment page and end up having to shut off my printer. I'm using way too much ink. I'm almost out with no hope of getting more ink until I get paid. I can't find anyplace that says to update a driver or that I need a plug-in or what might be I've done everything I know to do.wrong. It has new port cables. Do you have any idea what could be wrong? Do I need to uninstall the printer and reinstall it again? daisy

    I just figured out the print quality issue for my wife with her new iMac and new printer.
    She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
    Turns out the newer printer had the option to connect via wifi which we used during setup.
    The driver options are completely different depending on how you connect.
    Once I connected via USB the correct options were available and the print quality was better.
    Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
    If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
    One user had to delete the old printer driver before Software Update loaded the newer printer driver.
    https://discussions.apple.com/message/15947486#15947486
    On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
    I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

  • Gmail not working right since Mavericks install, even after 10.9.1 upgrade

    I use Apple mail. Comcast, which is POP, is my internet provider. In order to use IMAP capability I forward my email to my Gmail acct. All worked flawlessly until Mavericks came along. Even after the 10.9.1 upgrade
    Here are my issues:
    (1) draft emails are copied every minute so I get multiple drafts like this:
    Hello
    Hello John
    Hello John, how
    Hello John, how are you?
    (2) If I send myself an email to test how my email is working if I delete the received email from the inbox it deletes itself from the sent box. If I delete the email from the sent box it deletes the email in the inbox.....
    (3) and nothing is being saved on the Gmail server although my settings indicated "never" remove the email.
    Any thoughts? It's drviing me crazy & I'm afraid I'm going to lose valuable emails....
    Thanks in advance....
    Jim

    I decided to test Mavericks Mail with a new Gmail account today to see what the new default settings in Mail works with Gmail. It seems that all the workarounds we used prior to Mavericks are no longer needed. No root folder required. No prefix [Gmail]/ for folders.
    I no longer had to use "Use this folder for Drafts, Sent, Junk, Trash". When I delete a message it actually goes to Trash not to All Mail. Yipeee!
    Be sure to select All Mail folder.

  • My aps are not working right since update

    My aps are not working any clues

    All apps? Some apps? One App?
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
     Cheers, Tom

  • My iPad 2 doesn't work right since I down loaded ios8. It's slow and falls off line. Has anyone else had these problems?

    MY iPad 2 is slow and falls off line since I down loaded ios8. Has anyone else had these problem? Is Apple going to do any thing about it? I feel like I need to buy a new iPad.

    Hi ..
    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that doesn't help, tap Settings > General > Reset > Reset Network Settings
    You may have to re enter your Wi-Fi password.
    If nothing above has helped, try here >  iOS: Troubleshooting Wi-Fi networks and connections

  • PLUG-IN for ADOBE PREMIERE PRO CROP IN NOT WORKING RIGHT

    please help, I use mojo, fx factory atrtitude and and they recently have been cropping in when trying to mask out an object.  Doesn't mask correctly and something is going wrong...

    We'll need a bit more info as mentioned above ...
    -OS/CPU/RAM/GPU/vRAM and driver details.
    -Specific program versions ... "2014" or "CC" or "Latest" don't count. Give us numbers off the "About" page.
    -Footage codecs & info, what cameras they come off of ...
    -sequence settings ... and are you blending footage & frame-rate & sizes besides using 3rd party plugins?
    -which specific plugins are you using, and if you try the same thing through PrPro's masking tools do you have problems (trying to see if it's just the plugins or if your Prpro's masking stuff is wonky)?
    Neil

Maybe you are looking for

  • Problem Opening Pixel Bender Filter

    I just recently downloaded this Pixel Bender Filter for Photoshop CS4 (Win 32-bit). I downloaded it and finished installing with the adobe extension manager. However when I tried to use the pixel bender filter, photoshop becomes non responding and sa

  • ABAP Command for null value

    Hi , I am writing an ABAP code in an Infopackage for loading dates which  are either null or between 2001 to 2004. Can anyone Please send me the exact code. I tried so many ways. But It didnt work. Any help will be appreciated. Thanks

  • MSI DR4A Owners READ IN NOW!!!!

    Hi all, Just found this forum because I was looking for the new official DR4A firmware. I purchased my MSI 4 weeks ago for £117 Sterling. After trawling the net looking for good info i've discovered that the MSI unit is made by Sanyo, who apart from

  • FDM - russian locale?

    Hi All, I'm interested if Russian localization is planned for FDM? Is it possible to customize/translate UI in FDM? Any documentation on this? Thanks. Alex

  • Emailing not working properly

    I upgraded to version 5. Now I cannot send attachments, and when I click on mail in the browser it asks for my log-in data. When I log in I do gain access to the email address I entered, but from that point on I cannot access my other 3 email address