Premium Text Charges to BT Broadband

I received a marketing text from BT asking if I was interested in finding out about the new handsets and to reply if I was. I replied and was called back. I decided I did not want further texts and sent a "STOP" text. I get my bill this month and the text message and the STOP message to BT did not come out of my bundle but were charged at PREMIUM RATE. Very naughty of BT to send a marketing text asking me to reply and not warning it was premium rate and charging again to stop these texts.

Hi tjrad,
Can you email me your BT account details to [email protected] so I can look into this for you? Can you also include a link to this thread so I can come back to it?
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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