PricingCalculator points was not found
The PricingCalculator points was not found
There was an error while attempting to add the item to the order.
error in server.
14:36:27,125 ERROR [UnknownService]
atg.commerce.pricing.PricingException: The PricingCalculator points was not foun
d
at atg.commerce.pricing.PricingEngineService.getCalculatorForCalculatorT
ype(PricingEngineService.java:1517)
at atg.commerce.pricing.OrderPricingEngineImpl.applyPromotions(OrderPric
ingEngineImpl.java:367)
at atg.commerce.pricing.OrderPricingEngineImpl.priceOrder(OrderPricingEn
gineImpl.java:238)
at atg.commerce.pricing.PricingTools.priceOrderForOrderTotal(PricingTool
s.java:2805)
at atg.commerce.pricing.PricingTools.priceOrderSubtotalShipping(PricingT
ools.java:1796)
at atg.commerce.pricing.PricingTools.priceOrderSubtotalShipping(PricingT
ools.java:1737)
at atg.commerce.pricing.PricingTools.performPricingOperation(PricingTool
s.java:3064)
at atg.commerce.pricing.processor.PriceOrderTotal.runProcess(PriceOrderT
otal.java:138)
at atg.service.pipeline.PipelineLink.runProcess(PipelineLink.java:233)
at atg.service.pipeline.PipelineChain.runProcess(PipelineChain.java:343)
at atg.service.pipeline.PipelineChainContext.runProcess(PipelineChainCon
text.java:185)
at atg.service.pipeline.PipelineManager.runProcess(PipelineManager.java:
453)
at atg.commerce.pipeline.CommercePipelineManager.runProcess(CommercePipe
lineManager.java:101)
at atg.commerce.order.purchase.PurchaseProcessHelper.runProcess(Purchase
ProcessHelper.java:452)
at atg.commerce.order.purchase.PurchaseProcessHelper.runRepricingProcess
(PurchaseProcessHelper.java:358)
at atg.commerce.order.purchase.PurchaseProcessHelper.runProcessRepriceOr
der(PurchaseProcessHelper.java:317)
at atg.commerce.order.purchase.PurchaseProcessHelper.addItemsToOrder(Pur
chaseProcessHelper.java:890)
at atg.commerce.order.purchase.CartModifierFormHandler.doAddItemsToOrder
(CartModifierFormHandler.java:3245)
at atg.commerce.order.purchase.CartModifierFormHandler.addItemToOrder(Ca
rtModifierFormHandler.java:2870)
at atg.projects.store.order.purchase.StoreCartFormHandler.addItemToOrder
(StoreCartFormHandler.java:1299)
at atg.projects.store.order.purchase.StoreCartFormHandler.handleAddItemT
oOrder(StoreCartFormHandler.java:1516)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
Edited by: mmmk on Nov 21, 2012 1:13 AM
go to your itempricingengine component , either through ACC or dyn/admin
e.g : http://localhost:7001/dyn/admin/nucleus/atg/commerce/pricing/ItemPricingEngine/
see your post and pre calculators.
http://localhost:7001/dyn/admin/nucleus/atg/commerce/pricing/ItemPricingEngine/?propertyName=preCalculators
http://localhost:7001/dyn/admin/nucleus/atg/commerce/pricing/ItemPricingEngine/?propertyName=postCalculators
there should be a calculator 'points'...
there may be some problem due to which your points calculator component in not getting initialized.
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Mda_sap.dll was loaded, but the dllregisterserver entry point was not found
Good Afternoon everyone,
I am having an issue with universe designer on my pc. when i try to create a new connection, the designer crashes and closes. i have had sap help me out and they are at a loss, except for saying that i should reload the integration kit again.
but, before they suggested that, they wanted me to add a dll, mda_sap.dll into the program files\business objecbusinessobjects enterprise 12.0\win32_x86 directory and run regsvr32 to register it.
When i do this, i get the error in the subject line. i have searched this online and all i get is visual basic answers based on dll that have been created. this dll is a sap dll that should have been loaded previously.
fix pack 3.2
thanks,
ErikHi,
MDA_sap.dll is delivered by the "integration for sap solutions" aka the integration kit. (which is an add-on patch, after the normal bobj client tools intallation)
Basically, it's so that you can create OLAP universes ontop of BW BEX queries.
You haven't explained if MDA_sap.dll is missing? needs re-registering? was proven through investigation to be the root cause? is this guess work ?
Anyway, it sounds like your installation is messed up. I would go further than reinstalling the SAP IK, and recommend that you uninstall/reinstall all bobj client software. (or better still, re-image the entire O/S, because the registry could be corrupt under HKLM/Software/BusinessObjects)
Regards,
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This application has failed to start because msvcr71.dll was not found
Hi,
I just downloaded the Flex 3.3 DK from here:
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Once unzipped I went to run this:
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When I ran it, I got this error
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I searched on Google, and found this:
http://www.flashdevelop.org/community/viewtopic.php?f=13&t=2932&start=15
So from there, downloaded "msvcr71.dll", placed here:
C:\WINDOWS\system32
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When I did that, I got this error message:
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I saw that the DLL is related to Microsoft Visual Basic Runtime, so I deleted the dll I saved manually, and ran the Microsoft Visual C++ 2008 Redistributable Package (x86) from here:
http://www.microsoft.com/DOWNLOADS/thankyou.aspx?familyId=9b2da534-3e03-4391-8a4d-074b9f2b c1bf&displayLang=en
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Error code: 0x80070035 The network path was not found
"Error code: 0x80070035 The network path was not found" while trying to access another PC running Windows 7 Ultimate I searched and read dozens of similiar posts to try to resolve this issue with no success.
The situation is, I have a router in home with 4 PC's connected. My central PC is running Windows 7 Ultimate. The others are Windows 7 Ultimate again, and 2 running XP Pro. No special Firewalls, just have Windows Firewall enabled on all PC's, and am running KasperskyInternetSecurity2010 on all. (Have disabled these on all PC's and tried to view/connect and it didnt make a difference, same error)
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Furthermore, while troubleshooting the problem I opened a Command Prompt in all computers, then an "ipconfig" to view each ip address. Then began to ping each machine to determin connectivity. Which resulted in partial success. My main Win7 machine (which i am on now) was able to ping successfully to all machines. But all other machines were unable to ping to me (main Win7). with a 100% loss.
So at least I determined this is most likely a helpful fact in resolving this. Going into "services.msc" I made sure that all the obvious services are started and running:
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All strarted and running in Automactic mode.
Not sure what other information I can give at this point, to help assist in fixing this problem. Please dont hesitate to ask for me for more info if needed. Ready and willing to try anything to get this working, except for reinstalling the OS. All my programs work great and do not wish to go through the drama ao reinstalling all my programs and activating them and redoing all my Adobe settings and CAD settings.
Someone please help !Hi,
In addition, I would like to suggest the following:
Enable NetBIOS over TCP/IP:
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3. Click “Internet Protocol (TCP/IP) Version 4” in the list.
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Thanks.
Nicholas Li - MSFT -
I have tried numerous time to update iTunes to version 11.1.4. It has failed every time. Now I can't even get into iTunes on my PC. The message I get is "This application has failed to start because MSVCR60.dll was not found. Re-installing the application may fix the problem." Okay. Which application? What steps are needed for this process?
Also, I get this message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)" Could someone please assist me in the steps necessary to remedy this issue. Thanks.For many users at this point in time (iTunes 11.1.4.62) uninstalling iTunes alone is not enough and they may need to undertake further steps...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hello everyone,
I have the following scenario:
We're using "Oracle SOA Suite 11g 11.1.1.7.0" (Patched w/ 17893896) mainly for a BPM/Human workflow composite. Former, we were having the error bellow:
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ORABPEL-30511
When that error ocurred, no one was able to use the system (BPM/Human Workflow).
I opened an SR, and after some analysis from the support, it recommended me to set up "virtualize=true" in EM, and restarting the domain. Then it started logging the following:
connection to ldap://[10.200.10.57]:7001 as cn=Admin.
javax.naming.NamingException: No LDAP connection available to process request for DN: cn=Admin.
Looking up on support KB, I found this note Doc ID 1545680.1 and increased from Max size of Connection Pool 10 to 200. That did work successfully! Problem now is that the <SERVER>_diagnostic.log is being filled up with the following error:
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Error 1046: Type was not found or was not a compile-time constant: Component Event.
Hi Everyone..
I am getting an Error 1046: Type was not found or was not a compile-time constant: Component Event.
The ComponentEvent class has been imported,and also the event handling code is there. I am not sure what else is wrong, hope somebody can advise me. Thanks. The code is below, the point where the error occurs as indicated by the compiler has been highlighted.
package
import flash.display.Sprite;
import flash.media.Camera;
import flash.media.Microphone;
import flash.media.Video;
import fl.controls.TextArea;
import fl.controls.Button;
import fl.controls.TextInput;
import flash.events.SyncEvent;
import flash.events.MouseEvent;
import flash.events.FocusEvent;
import flash.net.SharedObject;
import flash.net.NetConnection;
import flash.net.NetStream;
import flash.events.NetStatusEvent;
import flash.events.FocusEvent;
import flash.events.ComponentEvent;
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private var button:Button;
private var text_so:SharedObject;
private var textArea:TextArea;
private var textInput:TextInput;
private var chatName:TextInput;
private var nc:NetConnection;
private var nsOut:NetStream;
private var nsIn:NetStream;
private var rtmpNow:String;
private var msg:Boolean;
private var cam:Camera;
private var mic:Microphone;
private var vid:Video;
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textArea = new TextArea();
textArea.setSize(500,280);
textArea.move(20,54);
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textInput = new TextInput();
textInput.setSize(500,24);
textInput.move(20,340);
textInput.addEventListener(ComponentEvent.ENTER,checkKey);
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button = new Button();
button.width=50;
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button.addEventListener(MouseEvent.CLICK, sendMsg);
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nc.connect (rtmpNow);
nc.addEventListener(NetStatusEvent.NET_STATUS,doSO);
cam = Camera.getCamera();
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cam.setKeyFrameInterval(15);
cam.setMode (240, 180, 15, false);
cam.setMotionLevel(35,3000);
cam.setQuality(40000 / 8,0);
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mic.gain = 85;
mic.rate=11;
mic.setSilenceLevel (25,1000);
mic.setUseEchoSuppression (true);
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vid=new Video(cam.width, cam.height);
addChild (vid);
vid.x=10, vid.y=20;
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vid.attachCamera(cam);
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text_so.connect (nc);
text_so.addEventListener(SyncEvent.SYNC, checkSO);
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for (var chung:uint; change<e.changeList.length; chng++)
switch(e.chageList[chng].code)
case "clear":
break;
case "success":
break;
case "change":
textArea.appendText (text_so.data.msg + "\n");
break;
private function cleanName(e:FocusEvent): void
chatName.text="";
private function sendMsg(e:MouseEvent):void
noName=(chatName.text=="<Enter Name>" || chatName.text=="");
if (noName)
textArea.appendText("You must enter your name \n");
else
text_so.setProperty("msg", chatName.text +": " + textInput.text);
textArea.appendText (chatName.text +": "+textInput.text +"\n");
textInput.text="";
private function checkKey (e:ComponentEvent):void
noName=(chatName.text=="<Enter Name>" || chatName.text=="");
if (noName)
textArea.appendText("You must enter your name \n");
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text_so.setProperty("msg", chatName.text +": " + textInput.text);
textArea.appendText (chatName.text +": "+textInput.text +"\n");
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private function checkConnect (e:NetStatusEvent):void
msg=e.info.code == "NetConnection.Connect.Success";
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nsOut=new NetStream(nc);
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nsOut.attachAudio(mic);
nsOut.attachCamera(cam);
nsOut.publish("camstream");
nsIn.play("camstream");Hi Guys...
I have found out what is wrong. I was importing the wrong package the correct one should have been:
import fl.events.ComponentEvent;
instead of
import flash.events.ComponentEvent;
I hope this is helpful for anyone caught in a simillar situation as me...Thanks.. -
Updating hybrid configuration failed - Kerberos authentication: The network path was not found
I'm configuring Exchange 2010 SP3 as a Hybrid server with Exchange Online. This is a single server running Exchange roles Mailbox, Client Access, Unified Messaging and Hub Transport.
When I run the Manage Hybrid Configuration, I receive the following error:
Updating hybrid configuration failed with error
'System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server failed with the following error message : WinRM cannot process the request. The following error occurred while using Kerberos authentication: The network
path was not found.
The full text from the Hybrid Configuration log file (C:\Program Files\Microsoft\Exchange Server\V14\Logging\Update-HybridConfiguration)
[1/5/2014 21:21:1] INFO:Opening runspace to
http://[servername]/powershell?serializationLevel=Full
[1/5/2014 21:21:1] INFO:Disconnected from On-Premises session
[1/5/2014 21:21:1] ERROR:Updating hybrid configuration failed with error 'System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server failed with the following error message : WinRM cannot process the request. The following
error occured while using Kerberos authentication: The network path was not found.
Possible causes are:
-The user name or password specified are invalid.
-Kerberos is used when no authentication method and no user name are specified.
-Kerberos accepts domain user names, but not local user names.
-The Service Principal Name (SPN) for the remote computer name and port does not exist.
-The client and remote computers are in different domains and there is no trust between the two domains.
After checking for the above issues, try the following:
-Check the Event Viewer for events related to authentication.
-Change the authentication method; add the destination computer to the WinRM TrustedHosts configuration setting or use HTTPS transport.
Note that computers in the TrustedHosts list might not be authenticated.
-For more information about WinRM configuration, run the following command: winrm help config. For more information, see the about_Remote_Troubleshooting Help topic.
at System.Management.Automation.Runspaces.AsyncResult.EndInvoke()
at System.Management.Automation.Runspaces.Internal.RunspacePoolInternal.EndOpen(IAsyncResult asyncResult)
at System.Management.Automation.Runspaces.RunspacePool.Open()
at System.Management.Automation.RemoteRunspace.Open()
at Microsoft.Exchange.Management.Hybrid.RemotePowershellSession.Connect(PSCredential credentials, CultureInfo sessionUiCulture)
at Microsoft.Exchange.Management.Hybrid.Engine.Execute(ILogger logger, String onPremPowershellHost, PSCredential onPremCredentials, PSCredential tenantCredentials, HybridConfiguration hybridConfiguration)
at Microsoft.Exchange.Management.SystemConfigurationTasks.UpdateHybridConfiguration.InternalProcessRecord()'.
I have sought help, posting on the forum at community.office365.com -
http://community.office365.com/en-us/forums/158/t/212265.aspx. But I've got to a point where I believe the problem is more to do with how PowerShell is operating on the on-prem Exchange server.
Has anyone else come across this problem running the Hybrid Configuration Wizard?Hello Darrell,
Have you verified the settings of Powershell virtual directories for the on-premises Exchange Servers? The following article has a list of some common issues with that virtual directory and how to correct them:
http://technet.microsoft.com/en-us/library/ff607221(v=exchg.80).aspxI would take a look at the one titled "Configure Kerberos Authentication" specifically to ensure everything
looks good.
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I have just installed the FIM portal into my test environment. The synchronisation service was already working perfectly (can provision users from a .csv file).
The FIM Service and Portal are installed on a server (we'll call it SPF1), and the FIM sync service on another server (SYNC1)
Whenever I try to log on to the fim portal with my standard user account (it has never worked), I get the following error:
Unable to process your request.
Please contact your help desk or system administrator.
Error processing your request: The server was unwilling to perform the requested operation.
Reason: The requester of this operation is invalid.
Correlation Id: 7da76fce-5c9a-4596-90f7-8d7243c21de8
Details: The requestor's identity was not found.
>Go to Forefront Identity Manager home page
(The web page header does show the FIM logo, so the portal itself is there).
In the ForeFront logs on SPF1, I get the following:
Log Name: Forefront Identity Manager
Source: Microsoft.ResourceManagement
Date: 1/13/2015 5:48:08 PM
Event ID: 3
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SPF1.testdomain.internal
Description:
GetCurrentUserFromSecurityIdentifier: No such user TESTDOMAIN\StandardUser, S-1-5-21-1(sid goes here)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft.ResourceManagement" />
<EventID Qualifiers="0">3</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-14T01:48:08.000000000Z" />
<EventRecordID>523</EventRecordID>
<Channel>Forefront Identity Manager</Channel>
<Computer>SPF1.testdomain.internal</Computer>
<Security />
</System>
<EventData>
<Data>GetCurrentUserFromSecurityIdentifier: No such user TESTDOMAIN\StandardUser, S-1-5-21-1(sid goes here)</Data>
</EventData>
</Event>
Log Name: Forefront Identity Manager
Source: Microsoft.ResourceManagement
Date: 1/13/2015 5:48:08 PM
Event ID: 3
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SPF1.testdomain.internal
Description:
Requestor: Internal Service
Correlation Identifier: da87f241-eee5-4bf5-b1dd-8a6728a2c627
Microsoft.ResourceManagement.Service: Microsoft.ResourceManagement.WebServices.Exceptions.UnwillingToPerformException: IdentityIsNotFound
at Microsoft.ResourceManagement.WebServices.ResourceManagementService.GetUserFromSecurityIdentifier(SecurityIdentifier securityIdentifier)
at Microsoft.ResourceManagement.WebServices.ResourceManagementService.GetCurrentUser()
at Microsoft.ResourceManagement.WebServices.ResourceManagementService.Enumerate(Message request)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft.ResourceManagement" />
<EventID Qualifiers="0">3</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-14T01:48:08.000000000Z" />
<EventRecordID>522</EventRecordID>
<Channel>Forefront Identity Manager</Channel>
<Computer>SPF1.testdomain.internal</Computer>
<Security />
</System>
<EventData>
<Data>Requestor: Internal Service
Correlation Identifier: da87f241-eee5-4bf5-b1dd-8a6728a2c627
Microsoft.ResourceManagement.Service: Microsoft.ResourceManagement.WebServices.Exceptions.UnwillingToPerformException: IdentityIsNotFound
at Microsoft.ResourceManagement.WebServices.ResourceManagementService.GetUserFromSecurityIdentifier(SecurityIdentifier securityIdentifier)
at Microsoft.ResourceManagement.WebServices.ResourceManagementService.GetCurrentUser()
at Microsoft.ResourceManagement.WebServices.ResourceManagementService.Enumerate(Message request)</Data>
</EventData>
</Event>
Further, I note that it has trouble connecting to the web exchange connector. I wonder if this is because I used an alias (for easy migration in the future) for which the certificate does not match the name for? I'm connecting to "mail.testdomain.internal",
although that's actually a NLB group between two CAS/HUB servers.
Log Name: Application
Source: Microsoft.ResourceManagement.ServiceHealthSource
Date: 1/13/2015 7:43:49 PM
Event ID: 12
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SPF1.testdomain.internal
Description:
The Forefront Identity Manager Service cannot connect to the Exchange Web Service.
The connection failure may be due to a network failure, firewall configuration error, or other connection issue. Additionally, the failure may be due to incorrect Exchange Web Service configuration.
Verify that the Exchange Web Service is reachable from the Forefront Identity Manager Service computer. Ensure that Exchange is running, that the network connection is active, and that the firewall is configured properly. Last, ensure that the
Exchange Web Service configuration is correct in the Microsoft.ResourceManagement.Service.exe.config file.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft.ResourceManagement.ServiceHealthSource" />
<EventID Qualifiers="0">12</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-14T03:43:49.000000000Z" />
<EventRecordID>7581</EventRecordID>
<Channel>Application</Channel>
<Computer>SPF1.testdomain.internal</Computer>
<Security />
</System>
<EventData>
<Data>The Forefront Identity Manager Service cannot connect to the Exchange Web Service.
The connection failure may be due to a network failure, firewall configuration error, or other connection issue. Additionally, the failure may be due to incorrect Exchange Web Service configuration.
Verify that the Exchange Web Service is reachable from the Forefront Identity Manager Service computer. Ensure that Exchange is running, that the network connection is active, and that the firewall is configured properly. Last, ensure that the
Exchange Web Service configuration is correct in the Microsoft.ResourceManagement.Service.exe.config file.</Data>
</EventData>
</Event>
I'm not really sure where to start investigating at this point. The only other thing to note is that after installing the portal, I didn't see a new management agent in the synchronization service (I thought one was supposed to appear, though I could
be mistaken).I eventually figured this out - it was that the portal management agent hadn't been created yet, I had to create it.
-
Hi,
I have taken farm back and restore it in new UAT environment, while access to the main site getting the below error:
Error
An unexpected error has occurred.
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: 866476f3-23dd-4e1e-97af-bffc62cc2d57
Date and Time: 7/15/2014 11:26:35 AM
When i checked in log i got below error
System.Data.SqlClient.SqlException: A network-related or instance-specific
error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40
- Could not open a connection to SQL Server) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject
stateObj) at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecu...
Thanks in advance
Said Al BalushiHi Wendy,
i have checked all below points, every thing is fine but still i am getting the same error.
Check SQL services are runing
Check remote conenctions are enabled
Check SQL Browser service is runing
Check TCP/IP protocal enabled at SQL server
Check out windows firewall setting
Thanks,
Said
-
Apple Application Support was not found help!!!!!
A few days ago i got on iTunes but this error message came up saying
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall
iTunes, then install iTunes again.
Error 2 (Windows error 2)
I have looked at many discussions and forum posts and most of them say to extract the itunes setup with winrar
but i cannot see where it says to extract all i see is add to and compress.
Please help me!!! I run windows 7 on an Acer laptop if this means anything. It would be highly appreciated thank you!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
tt2 -
ITunes wont load Apple Application Support was not found
I have been having a lot of trouble downloading itunes. I had it on my laptop and then the laptop crashed. I tried to re-install,and it goes smooth then at the end. I get a window message that has a red and white X that says:
Apple Application Support was not found
Apple Application Support is required to run iTunesHelper. please unistall iTunes, then install iTunes again.
Error 2
ok
Can anyone help me PLEASE?
ThanksWith that one, let's try uninstalling both iTunes and Apple Application Suppport. When we reinstall iTunes, that should reinstall Apple Application Support as well. We'll take a few additional explicit precautions along the way too. Best to print these instructions out, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh iTunes installer to your hard drive. (Don't run the install on line and don't start the iTunes install just yet.)
http://www.apple.com/itunes/download/
Now, quit QuickTime (if you have that open) and Safari 4.0.4 (if you have that installed and open). Both applications use Apple Application Support, and they will interfere with the uninstall if you have them open.
*Uninstall phase*
Head into your "Add or Remove Programs" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is listed in there).
(From this point on until we reinstall Apple Application Support, neither QuickTime nor Safari 4.0.4 will be able to run.)
Next we'll remove any leftover program files and folders.
(1) Open "Local Disk (C:)" or whichever drive your program files are stored on.
(2) Open the "Program Files" folder.
(3) Right-click on the iTunes folder (if it still exists) and select "Delete".
(4) Open the "Common files" folder.
(5) Open the "Apple" folder.
(6) Right-click on the Apple Application Support folder (if it still exists) and select "Delete".
Now empty your Recycle Bin and restart the PC.
*Reinstall Phase*
After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Switch off all your security software (firewall, antivirus and antispyware).
Now start the install by doubleclicking the iTunesSetup.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Did the install seem to go through okay? If so, does iTunes start launching properly again? -
Apple Application Support was not found on new itunes update.
I have unstalled and installed the newest itunes update about 10 times now. I still get (in itunes and itunes helper) "Apple Application Support was not found. Apple Application Suport is required to run itunes". Please uninstall itunes, then install itunes again. Error 2 (Windows error 2)".
Can someone please help ! ! !
Desperate DaveFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
tt2 -
When I try to launch itunes I get an error mesage saying that Apple application support was not found and suggests that I uninstall and re-install it, but that doesn't work
For general advice see Troubleshooting issues with iTunes for Windows updates.
Start with the section Install missing components which should address your particular error. Otherwise the steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2
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