Print/Export on toolbar no functionality in Report viewer - please help

I am not able to get any functionality out of the toolbar icons Print and Export on the crViewer built in toolbar.  When I click on the buttons I get the Yellow Java triangle in the bottom left corner.  The message details is "object does not support this action"
I am using:  Crystal Reports XI with all service packs.  visual studio 2005 with all service packs.  This is a .NET application with visual basic as the language for a web based application.
Please let me know what I need to add to get this functioning.  Thanks,
In my WEB config I have:
<httpHandlers>
~some others not related to crystal
<add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
</httpHandlers>
<assemblies>
~others not crystal
<add assembly="CrystalDecisions.CrystalReports.Engine, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.Enterprise.Framework, Version=11.5.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=11.5.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.Shared, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.Enterprise.InfoStore, Version=11.5.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.Web, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.ReportSource, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="System.Drawing.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/></assemblies>
In order to get the icons working I copied apsnet_client\cyctem_web\2_0_50727\crystalreportviewers115 all files and folders to my project. 
I have included the path in both:
GroupTreeImagesFolderUrl="/aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/tree/"  ToolbarImagesFolderUrl="/aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/" DisplayBottomToolbar="False" HasCrystalLogo="False"  />

Yes, that is good info. I am still not sure if you are using custom or default websites(?).
On your development computer, open IIS (Start | Run -> Inetmgr). Is your application installed under default websites or under a custom web site?
I suspect you are using custom web site and the aspnet_client folder and it's subfolders are not included under the custom website. E.g.; default web site will use files from c:inetpubwwrootaspnet_client. Ensure that the aspnet_client folder and it's subfolders are copied under the custom website. Also, have a look at [this|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a] article. It explains the aspnet_client folder and it's subfolders in some detail.
Ludek

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