Printer Driver Corrupted?HELP.

I have a HP deskjet 2512.I suddenly stopped being able to scan, then it cant print anymore.
Im told the printer drivers been corrupted.
I have Norton installed on my computer and the other day had norton support check my computer and update everything and no virus is found nothing the computers good.
But i still cant do anything with the printer.
Ive tried uninstalling the driver and then reinstalling it and it encounters problems and wont let me finish or when its done its still not working.
Please someone what do i do? im really pissed off why did this happen? HELP!!!!
thanks.

Hi SassyBunny,
Welcome to the HP Forums!
I am sorry to hear that your HP Deskjet 2512 stopped scanning and printing, and I am happy to help you with this issue!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If it is able to make copies from the printer or by itself.
If the power cable plugged into a surge protector or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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