Printer not working with one program

Recently upgraded my OS from 10.4 to 10.6 Reinstalled the printer as well.
Printer: Lexmark X4650
It works fine printing pdf files from preview and documents from Open Office, but I can't get my insurance billing software to print anymore.
Software: Customer Pro-File
Maker: landsw.com
Base Program: FileMaker Pro Runtime 8.5v1
Maker: filemaker.com
The grey print menu will come up, but when I click on the blue print button nothing happens and the menu doesn't go away.
I downloaded and installed the latest drivers from Lexmarks website to no avail. Any help would be greatly appreciated. Thanks.

I have never used the software you mention but I wonder if your issue is that the print dialog is expecting some other setting to be selected? Or there could be an additional window appearing behind the print dialog that you don't see and this is expecting some response before it will print? Both of these could explain why the Print button does not appear to function.
You should also check Console (located in Applications > Utilities). This may show you why the application is not working and this log information could assist the developer with determining a solution.
One last suggestion would be to open the print menu again and see if you have the PDF button in this menu like what appears for other applications. If you do select it and see if this closes the print dialog.

Similar Messages

  • HT1409 I have done this but it does not work with one of my albums and I dont know why??

    I have done this but it does not work with one of my albums and I dont know why??

    That would be it. Sometimes you can tweak the album & artist names enough for iTunes to download matching art from the store, or you could add a bonus track featuring 1 second of silence and attach artwork to that, or you could convert the files to Apple Lossless.
    tt2

  • HP B500 Wireless Bluethooth Adapter for HP Printer Not Working With Windows 8.1

    I have been using the HP BT500 bluetooth Wireless adapter to print wirelessly to my HP Officejet Pro 8500 printer.  I have been using Windows Vista, but recently upgraded to Windows 8.1.  I learned after the upgrade that the HP B500 wireless bluetooth adapter is not compatable with Windows 8.1.  I have attempted to find a driver upgrade for the B500, but there does not appear to be one available.  I have also searched the HP site and other sites in an attempt to locate an alter wireless blotth adapter to replace the B500, but have again been unable to locate one. 
    Is there a wireless bluetooth apter that will allow me to print wirelessly to my HP Office Pro 8500 from my laptop?

    Hi @Raider83,
    Welcome to the HP Forums!
    I noticed that your HP B500 wireless bluetooth adapter for your HP Officejet 8500 is not working with Windows 8.1. I am sorry to hear this but happy to look into this for you!
    I am not sure if you are using a 32-bit or 64-bit Operating System. But sometimes with Windows 8.1 you can use compatibility mode to install an older version of the driver. Which might help the situation. Here is a link to some other Windows drivers, HP bt500 Bluetooth USB 2.0 Wireless Adapter Drivers.
    Once you got a driver downloaded, follow this guide, Make older programs compatible with this version of Windows, on how to install it using compatibility mode.  It is not guaranteed to work, but it is worth a try!
    If you still need me to look for other bluetooth adapters, please respond with your printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number. As there are multiple HP Officejet 8500 printers.
    Thank you for posting, and have a nice day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • IMessage not working with one single contact

    My iPhone has stopped sending iMessages to one singular contact. Before today we have been using iMessage to communicate regularly. This is the only contact that iMessage does to not work with on my phone and on his he can iMessage me but I don't receive these messages. Also in group chats we can no longer communicate due to this issue.

    Did anyone fix this problem?
    This just happened to me yesterday!  I have iOS 7.1, had no issues until yesterday!
    I can iMessage my iMessage friends on my iPad with no problem, but the iPhone 5 randomlly decided yesterday that it would only iMessage selective people!
    I've tried everthing I can find so far.

  • Printer not working with new router

    I have a new router and my laptop with Windows XP is working Ok
    My printer Deskjet 3520 network test result shows successful setup But it does not print when laptop requests
    What can I do

    Hi @Jobrig,
    Welcome to the HP Forums!
    I see that your HP Deskjet 3520 is not working with your new router, and I am happy to help with this connection issue!
    For further assistance, I will need to know: if you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos, and if the printer is able to make copies.
    In the meantime, please see the following:
    This printing guide, Print Jobs are Stuck in the Print Queue.
    This website, HP Wireless Printing Center, may also help.
    Hope these guides will help you, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • My print not work with hpeprint on iphone

    My printer photosmart7520e work with air print but can not work with eprint
    This question was solved.
    View Solution.

    Hi,
    EPrint and AirPrint are two different things. Please try this:
       http://itunes.apple.com/au/app/hp-eprint/id299531647?mt=8
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Polarioid pogo printer not working with ipad and iphone

    And I can not believe how that truly *****... I am traveling through the states and bought the pogo to print on the road... Only to find out that it does not work with ipad and does not work with iphone... Unless I jailbreak my phone which I don't really want to do...
    Apple wants us to go mobile and clouding and all those things, yet, when we do go mobile and try a mobile life style, we are encountering so much technical crap that we loose the will to live...
    I could have spend the hundred dollar for the pogo to have pics printed out in every kiosk in the country...
    WWhen is Apple going to come to its senses about little life savers like the pogo and bluetooth???????
    Is anyone aware of a work around so I can print on the go? And a solution that does not involve a programmers brain because my single braincell is not working while traveling... It needs to be easy!

    To cut through all the rage and anger and "knowing" who wanted what, the Pogo has been out for a year or so, well before Mr. Jobs' passing, and Apple did not make any mention of supporting printing on anything other than Airprint compatible printers.
    Since Airprint is a Wi-Fi/ethernet thing, Polaroid would have to make a significant redesign to the Pogo.  Considering that the first iPhones only supported Bluetooth headsets and Apple didn't provide any indications about increasing Bluetooth support, Polaroid's decision for the Pogo to be Bluetooth was obviously not with iOS devices in mind.  This is why initially Polaroid had links on the FAQ to tell Apple to add Bluetooth printing support (so that in effect, asking Apple to pay for the expenses to make the iPhone compatible with the Pogo, rather than Polaroid paying to make the Pogo compatible with iOS.)
    I come from a photograpic background.  I got the Pogo as soon as it came out.  I quite literally was on Polaroid's website every day checking to see when I could order it.  Having "instant" sticker prints is wonderful at family picnics with all the kids.  While it would be great to be able to get Pogo prints from anyone's iPhone, I stopped holding my breath when Apple announced Airprint, which came well after the Pogo was released.  So I took that as the sign that it was probably never going to happen.  (I knew that the Pogo wasn't iOS compatible when I bought it so not having compatiblity is not a deal-breaker for me.  But, yes, it would be nice.)
    I now use a Polaroid Z340 since it's a 14 megapixel camera that prints larger 3x4 Zink prints.  Polaroid makes the GL10, which is basically a Pogo using the same printer as the Z340.  But it's still Bluetooth only.   So while I sympathize with the desire to have a really compact portable printer like the Pogo, iOS compatibility just does not seem to be on the horizon.  IMHO, it would be more realistic that Polaroid create an app to do Bluetooth printing.  But considering Polaroid's financial issues, I'm not holding my breath

  • Why does my Kodak printer not work with yosemite?

    ever since upgrading to yosemite, my kodak printer will not work. i got as far as being able to download a software update but still no joy.

    My kodak 5250 would not print and I tryed the termial with no luck and then i received an email from nowater and turn on Bonjuor in safair and now I am printing i did not enter the ip address of my printer
    heres the email
    I decided to poke around in the Epson settings via the web interface.  To do this, just enter the printer's IP address in a browser that's on the same network (you may have to skip some HTTPS / certificate warnings).  From there I looked around until I found Wi-Fi/Network Settings / Services / Protocol.  On my system, Use Bonjour was unchecked.  I had seen in other people screenshots and videos that when the Add Printer tool works, it shows that it connects via Bonjour Multifunction, so I enabled Bonjour and saved the settings.  After waiting a few minutes for the settings to be applied, I was able to add the printer via the Add Printer Default tab (I did change the "Use" setting from "Secure AirPrint" to "Epson WF-3620 Series" option -- I think this is the Epson specific driver).
    I don't know if Bonjour is disabled by default or if I turned it off somehow in the past and forgot, but it's an easy enough fix that might work for someone else so I thought I should share.
    OTHER  posible solotion
    Go to Spotlight, then enter Terminal and press Enter.
    The terminal window/program opens.
    Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
    Enter your system OS login password when prompted.
    Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
    Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:
    no updated drivers at this piont

  • Lexmark printer not working with os 10.6.8

    I Have a mac laptop that i recently upgraded to os 10.6.8. I have a lexmark prospect se pro 208 printer that worked wirelessly before the update. I upgraded the lexmark drivers to match 10.6.8 but now it will not print wirelessly or when connected with a USB cable.  I tried the fix mentioned in roadhouse tech blog to replace CUPS with cups from 10.6.7 but same result. Can any one help me with this problem?
    many thanks.....rRobert

    Try to delete the Lexmark print queue under Print and Fax and add a new one manually. Click on the link for the steps: http://bit.ly/Ojbyti
    If it doesn't work, uninstall the Lexmark driver and download an updated driver online at www.lexmark.com.

  • Printer not working with iphoto 11

    I am new to Macs so take pity on me.
    I have googled and chased this problem for 2 days but to no avail.
    I have reset the printers but no joy.
    Above shot is when I choose one picture to print.  Program seems to think that I want to print 1 of 5001.  I only have 57 pictures in iPhoto because I am having a hard time with the program and want to start off gradually.
    This shot is when I chose customize hoping to somehow get rid of the notion of 1 of 5001.  All of the shots at the top are blank and I cannot figure out how to stop this from happening.
    I have a Lexmark X4580.  All other programs print to it, including photos from Preview.  I also downloaded Portraits and Prints and I can print one photo from that program also.
    I thought that maybe iPhoto thinks that I have a project with 5001 photos in it even though I have no projects.  I deleted projects.db and projectDBversion.plist but that didn't help.
    I just cannot find any solutions on google nor in apple forums. 
    Any ideas?

    Try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - launch iPhoto and try again.
    NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    OT

  • Ricoh Aficio 2018 printer not working with 10.9.1.

    Hi All. Please help. I am unable to get Ricoh Aficio 2018 printer to work. I am running 10.9.1.
    I have got it working once by downloading the foomatic, ghostscript and pxl drivers, but we moved and I had to dismantle everything and now it won't work.  Last time we had a modem/router that the blue cable from the Ricoh was connected to, but this time we have a USB modem so the blue cable is connected straight into the iMac.
    I have printed a config page from the Ricoh and see that DHCP is on, and it gives me the IP address, but when I go into system prefences in the iMac and try to add a printer with this IP address, it just doesn't work like last time.  I choose LPD as the protocol and search for the Rich Aficio 2018PXL option for the use, but still not working.
    any ideas would be massively appreciated.
    thanks

    Shrunken wrote:
    I made those changes but strange thing is that the facsimile button lit up as red and I don't even use the fax function on this multifunction machine.
    When this occurs with our Canon's it is due to the document feeder being unavailable for some reason, such as some other machine function is using the feeder. Other than that I'm not sure why this would occur.
    Shrunken wrote:
    I thought I would check with you about what I should set the 'delivery options' to.  If you choose on then there are 2 tabs - server 1 which is current 10.0.0.2 and server 2 which is 0.0.0.0.  should this be set to on?
    Not really sure what this "delivery options" setting is for. Normally when I see that menu it is for what happens with the document after it is delivered.
    That first server address sounds like a local router address. Maybe a left over from the previous network configuration? If I knew more about what this setting was meant to achieve then I may be able to answer better. I will see if I can find information from Ricoh.
    Shrunken wrote:
    Also I checked in the 'about outlook' and the incoming server was different to what I had emailed to you.  so I changed it to what was in outlook.  I hope that is right?
    Yes. It would be the correct approach to use the same settings in the copier as you have set in a working email client.
    Shrunken wrote:
    Also, under scanner features/destination list settings there are two options:
    - destination list priority where you can choose either email or delivery server.  which should I choose here?
    - update server destination list.  when I choose this one, it tells me that it has failed.
    I would think that you want email, as you are attempting to connect directly with the email server.
    And I'm not sure what the update destination list is mean to do. You may have to contact Ricoh for help on this.
    Just one more thing to note. Because you are connecting the Ricoh directly to the Mac via Ethernet cable, you will have to enable Internet Sharing on the Mac so the Ricoh can connect to the Internet and thus Bigpond. This setting is located in System Preferences > Sharing and you will need to set "Share your connection from:" to the USB modem and the "To computers using" to Ethernet.

  • Promo printer not working with brand new macbook pro

    Just got the macbook pro with promo hp 3050 j610 printer, and it says the computer is not compatible with my computer when i try to download.  I went on to hp site to download drivers andit didint work.. Please help.. I want to hook it up wireless! Thank you!

    http://support.apple.com/kb/DL907
    The latest printer drivers from HP.

  • BBM not working with one friend in particular

    Hi all!
    Lately I´ve been having a problem with BBM but only with one of my friends. She sends me messages that I don't receive and I send her messages that she doesn't receive.
    My messages appears like if they have been delivered, but not read. However, she doesn't receive them.
    It work fine with all my other contacts.
    What should I do?
    I am in UK and she is in Argentina, but as a matter of fact, the majority of my contacts are in Argentina. Her status is Occupied, mine Available.
    Thanks,

    are both of you on same version of BBM?
    have you tried to delete each other, batt pulland add back in?
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Printer Not Working with Pictures

    Hi,
    I have a MacBook and whenever i try to print i face problems. I normally just plug the printer in via USB, add the printer then print. When i print a document, i cant print lucida grande or any other mac related font. When i print a picture the picture doesnt print but rather it prints out text reading
    %!PS-Adobe-3.0
    %RBINNumCopies: 1
    %%Pages: (atend)
    Then something about encoding and title. It prints that then just spits out random paper until i cancel.
    What can i do to make it compatible with my Mac?

    Once you’re connected to a printer, you may need to set up your computer to print to it. After you do this, any application you use will be able to print to the printer.
    Mac OS X automatically sets up most printers that connect to your computer using a Universal Serial Bus (USB) cable. Once you connect a USB or FireWire printer, you should be able to choose it in the Print dialog when you print a document. The same is true for printers on your local network or subnetwork that use Bonjour technology to make themselves accessible to your computer.
    Other types of printers connected to your network, such as AppleTalk, Bluetooth, Open Directory, and IP printers, as well as printers shared by other Mac OS X or Windows users, may require a few easy setup steps before you can use them.
    See the manual that came with your printer for specific installation and setup directions.
    Choose Print & Fax Preferences from the Printer pop-up menu in the Print dialog to see if the printer is in the printer list.
    If it is, make sure the In Menu checkbox next to the printer's name is selected. If the checkbox isn't selected, click it to select it. The printer should now appear in the Printer pop-up menu.
    If the printer isn't in the list, then you may need to add it by clicking the Add button.
    If you are connecting to a USB printer using a USB-to-parallel cable or adapter, you may need to use a USB cable. Mac OS X includes print drivers designed to work with many USB printers via a USB connection. However, Apple has not tested these drivers with USB-to-parallel cables, converters, or adapters. Contact the manufacturer of your printer, cable, or adapter for compatibility information and further assistance.
    If you are using a network printer, make sure the printer is turned on and that you have a connection to the network.
    If a shared printer doesn't appear in the printer list, the owner of the printer may have turned off the printer, turned off printer sharing, or shut down the computer sharing the printer. Check with the owner for help.
    If you are using a Bonjour printer, make sure your computer is in the same local network or subnetwork as the printer.
    If the network printer you want to use appears in the Printer List but you can't print to it, there may be a problem with the printer or your network connection. To check your network connection, double-click the printer's name in the printer list, and then choose Printer > Network Diagnostics.
    You can also use Network Utility to "ping" the printer to determine if the printer is available. To do so, you need the DNS name or IP address of the printer. These may appear as the name of the printer in the Printer List. If you don't see this information in the Printer List, ask your network administrator for the DNS name or IP address.
    If there is a problem with the printer, you may see a message such as "Host is down" when you "ping" the printer in Network Utility. For more information about using Network Utility, see Network Utility Help, available in the Help menu when Network Utility is open.

  • Flash player not working with all programs

    Hi, I'm having trouble with flash player not being recognized by certain player apps... On Facebook when there is a video showing on my newsfeed it just shows three little lines pulsing in the middle but it dosen't play. Now, I can go to the page where the video is and play it but not on my news feed. Also I cannot play Pandora as it tells me I need the latest flash player which I know that I have but it isn't recognizing it. I have uninstalled flash player, reinstalled it .. I have uninstalled Firefox and reinstalled it .. I have also refreshed Firefox and it still dosen't work with those particular applications.. I have also gone to plugins and made sure that it shows that it's enabled and all the players are.. I have adobe flash and shockwave installed.. One thing that is curious though is that when I check to see if my flashplayers are updated in my plugins it comes up and tells me that Shockwave is vulnerable and needs to be updated but when I click on it and update it ... It shows that it worked but then it dosen't reflect that in my plugin update... HELP PLZ !! :)

    Thank you so much for your help!!! Most appreciative!!! :)

Maybe you are looking for

  • Backing up in time capsule

    I have my time capsule 2TB connected to an Imac. I have been ripping my DVD library to the Imac in order to add them to my itunes library. After ripping 15 movies the Imac disk got almost full. What should i do to keep my personal movies backed up in

  • Dreamweaver CSS video is screwy

    https://admin.adobe.acrobat.com/_a227210/p52799414/ This video has the video screen and voice out of sync, did you know this? If I were to download the video program, could I control the screen presentation any better? Thanks for input Theresa de Val

  • Value mapping to excel sheet

    Hi experts, we want to download the details of value mapping in excel sheet . Can you give us this solution. regards durai

  • Consumable Material type tax register updation

    Dear friends When to capture and post the excise invoice for Consumable material type, Material need to update on 23 A register. But its is updating on 23C register. How to rectify this error?  Where we can assign the consumable material type with 23

  • Best practice for RAC planned downtime maintenance?

    I have a 3 node RAC on Linux redhat. DB version is 11gr2. I want to know the steps to perform each node OS patch upgrade. I want to be sure I did right steps: 1). Node 1, stop crs and do the OS patch upgrade. 2). same steps for Node 2, 3. Is this rig