Printing Crystal Report to Printer from Windows Service

Hello Support,
We are currently using 13.0.3.612 version of Crystal report. We want to print the report to the printer from the windows service. For printing the report to the printer we are using the “PrintOutputController.PrintReport” method. At our end on the Windows 8 machine this method is giving following error:
Message: Error HRESULT E_FAIL has been returned from a call to a COM component.
StackTrace: at CrystalDecisions.ReportAppServer.Controllers.PrintOutputControllerClass.PrintReport(PrintReportOptions options)
at PMLWLibrary.CrystalReport.LoadReports()
And on the Windows 7 machine the report is sent to the print spooler, however the report is not printed on the printer. Not sure what could be causing the issue. Can you please let us know what could be causing the issue.

Hi Brian,
Thank you for your response.
We tried running the service under the domain user account as well which has access to the printer, but even this fails. Further, from the regular .net application when we try to print the report to the printer, it directly prints the report without displaying any print window. So I assume that even from the service no print window should be launched. Can you please confirm on this.
We are attaching herewith the code snippet which we have used to print to printer through the service. Can you please review the same and let us know if we are missing something here.
Dim printReportOptions As New CrystalDecisions.ReportAppServer.Controllers.PrintReportOptions
Dim printOutputController As New CrystalDecisions.ReportAppServer.Controllers.PrintOutputController
Dim rptClientDoc As CrystalDecisions.ReportAppServer.ClientDoc.ISCDReportClientDocument
rptClientDoc = ReportDocument.ReportClientDocument
printReportOptions.PrinterName = "\\pc2\HP LaserJet 1015"
printReportOptions.JobTitle = [Enum].GetName(GetType(ReportNames), PrinterSetting)
printReportOptions.Collated = False
printReportOptions.AddPrinterPageRange(1, 1)
rptClientDoc.PrintOutputController.PrintReport(printReportOptions)

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Hello All,
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using CrystalDecisions.CrystalReports.Engine;
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using System.Drawing;
using System.Collections;
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/// </summary>
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/// </summary>
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MessageBox.Show("Report finished printing!");
catch(Exception err)
MessageBox.Show(err.ToString());

1. This is a VB.Net forum not a Visual C# forum. For Visual C# questions try this forum.
Visual C#
2. Crystal Reports are not supported by Microsoft. Therefore, unless somebody responding in the Visual C# forum has experience with whichever version of Crystal Reports you are using, you will probably not receive an answer in the Visual C# forum. SAP has
their own assistance for Crystal Reports using Visual Studio. You can try to find an appropriate forum to ask questions in at SAP in the below link.
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