Printing problem while requesting customer account via FBL5N

Hi All,
I have one issue in our production system.
When a user request a statement of account for a customer account this is done via transaction FBL5N - environment-correspondence request and the environment-correspondence display.
When the display is performed the system should automatically generate a spool and print it. What happens now is that the spool is generated but not printed. The user has to go SP02 and take the prin out which he dont not want.
The user Profile printer is updated in OutputDevice and output immediately checkbox is checked.
Can any body please let me know about this.
Regards,
Venkatesh.M

Hi Jeffery,
Thank you for your comment.
Yeah, you can use universal print driver by configuring Remote Desktop Easy print on RDS Server. Install the driver on RDS server. Now to configure Easy print you need to have minimum client RDP 6.1(But suggest you to install RDP 8.1), .Net Framework 3.5 or
above and RDSH role.
Also under GPO setting need to check below settings.
Do not allow client print redirection: Disable 
Use Terminal Service Easy print printer driver first: Enable 
Computer Configuration > Administrative templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer redirection
For more information, you can refer below articles.
How to configure Microsoft RDS Universal Printing
http://www.virtualizationadmin.com/articles-tutorials/vdi-articles/microsoft-hyper-v/how-configure-microsoft-rds-universal-printing.html
Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2
http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx?Redirected=true
Hope it helps!
Thanks.
Dharmesh Solanki

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