Printing probs with 10.1.3 (not 10.1.2)

I already have the update to 10.1.3 but am still unable to print (stops before I get a print window), sometimes even unable to open - just get a Windows message telling me there is an error and Adobe Reader will shut down.
Have run Repair and nothing changed in Adobe Reader (but the computer didn't want to shut down immediately thereafter).
Any help please? (am frantic as my exam notes are in pdf format - as are the backups - and exam in 2 days). Ta

Here's a story of how I got this working... kind of a mystery still, but that's what we have to deal with all the time, isn't it?
I had the same problem, installing 10.1.2 caused a blank screen, or a stuck progress bar, when loading PDFs in IE9. The PDFs in question are dynamically generated with IText, embedded in html via a <object> tag, and served up via Jboss (Tomcat) 5.1.0. There were no issues in Firefox. We also had several users report similar issues with IE8.
What seemed to fix it (at least on my local environment) for me was to, add a Content-Length header with the file size, remove the compressableMimeType="application/pdf" in the server configuration.
However, on a different environment, it still wasn't working (grey screen, stuck progress bar in IE), so I set a debug point. The download method was being called 3 times - I had several Cache-Control headers set in an attempt to prevent caching. Removing these headers seemed to help, now the download method is being called only once, or sometimes twice. I found a MS article I found that seemed relevant: http://support.microsoft.com/kb/293792
Possibly the multiple-request, user-agent='contype' thing with IE is really screwing up the new version of the plug-in. I read the MS article, added a check for user-agent='contype' and returning only the Content-Type header instead of the whole document -- seemed to improve things.
However several PDF form elements were still screwed up - missing submit button, combo box fields with missing options.
Latest update: This combo of configurations seems to be working on both firefox and IE9 with reader 10.1.12:
1. removed content-length, it was causing other problems
2. added check for user-agent='contype' and returning only headers
3. removed cach-control headers
4. compressableMimeType = 'application/pdf' is enabled in Tomcat config
My hunch is #2 was the real problem, would need further testing to know for sure.

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you may find this link will help http://forumhelp.dyndns.info/hardware/hardware_menu.html
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Yes. I did say that my eMac, iMac, and iBook are all
connected to the internet and networked to each other
over the Linksys router. I believe the router is
still on factory settings because we never really
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other two. IP addresses?
192.168.1.100 is what I would use to connect to the
eMac from the other computers.
This is the eMac's IP, correct? Did you type it into Network, or was it assigned by the router's DHCP?
192.168.1.101 is what I would use to connect to the
iBook from the other computers.
This is the iBook's IP, right? Again, fixed or DHCP?
192.168.1.102 is what I would use to connect to the
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Same for this IP.
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3 shut down the Macs.
4 turn off the router, wait 30 seconds, turn it back on.
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Hello Betty7,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with getting the printer reinstalled.
I suggest that we start off by running the HP Print and Scan Doctor. If the Doctor fails, please let me know where it fails as well as any error codes it may generate.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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