Printing through Context Menu on Web

I would like to print a set of table results using the BW Web designer from a context menu of the table.  I have found documentation if I want to print using a "Print" link on my web template but now would like to use the context menu. I'm using BW 3.5.
I found some documentation for setting this up but the context menu never gets a "Print" option.
I have these lines in the Data Provider section:
<param name='HELP_SERVICE' value='ZPRINTING'/>
<param name='HELP_SERVICE_CLASS' value='Z_PRINT_HELP_SERVICE'/>
And in the Template Properties section, I have:
<param name="CMENU_LABEL_1" value="Print"/>
<param name="CMENU_FUNCTION_1" value="callPrintHelpService"/>
Then I have the following Javascript function:
<script language=javascript> 
function callPrintHelpService(parameter, cell_type, filter, parameter1, parameter2, item, dataprovider, x, y)
var url = "<SAP_BW_URL cmd='PROCESS_HELP_WINDOW' help_service='ZPRINTING' DATA_PROVIDER='DATAPROVIDER_1'>"; 
if( dataprovider == "DATAPROVIDER_1") 
    window.open(url, "Print", "width=800, height=600, menubar=yes, toolbar=no, scrollbars=yes, resizable=yes");
</script>
Am I missing something else or is anything typed wrong?
I'd appreciate the help.

Usually, I see that experts refer to t/c RSRD. When I try that, I get "Transaction RSRD doesn't exists". Am I supposed to get authorization for this?
I was also told that information broadcasting doesn't come with all web templates. Only with 0Analyzer? what does it mean?

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