Privacy on Verizon Business Plan

My phone is owned by my employer and my plan is paid for by my employer. Does my employer have access to my text messages, emails and phone call records? As with a lot of people these days, I use my work phone for work and personal use. I'm concerned about my employer's ability to view anything and everything on my work phone that I consider personal. I read through the privacy policy but most of the information provided is regarding personal or family plans, not business plans.

iPhone 5s is the phone type.
I'd like to know what Verizon's policy is on the subject. Say, for example, my employer calls and asks for all of my text message history. Does Verizon hand it over or not? Does it vary from company to company? If so, why?
Agreed that I shouldn't "expect" any privacy but just curious how easy it is for the employer to access the data on the phone.

Similar Messages

  • GOT YOUR LETTER ABOUT VERIZON BUSINESS TECHNOLOGY PHONE

    GOT YOUR LETTER IN THE MAIL TODAY REGARDING SETTING UP  OUR FARM WITH A VERIZON BUSINESS PLAN.
    FIRST OF ALL LET ME EXPLAIN...
    CURRENTLY WE CANNOT GET A SIGNAL AT OUR FARM.  THIS OCCURRED WHEN VERIZON AND ALLTEL MERGED AND THE SIGNAL STRENGTH ON THE TOWERS WAS CUT/LOWERED DUE TO
    LOCATION/OWNERSHIP OF THE TOWERS.
    GRANTED WHEN WE BOUGHT OUR PHONES WE HAD SERVICE AT OUR FARM AND IN OUR HOME, BUT FOR THE LAST SEVERAL YEARS THERE HAS BEEN NO IMPROVEMENT OR CHANGE IN THE
    STRENGH OF THE SIGNALS.  WE HAVE BEEN TOLD OVER AND OVER AGAIN THAT THESE ISSUES
    WOULD BE ADDRESSED... BUT SO FAR NOTHING - AND NOW YOU WANT TO OFFER US A BUSINESS
    PLAN.  WHO ARE YOU KIDDING??? UNTIL THE PROBLEMS YOU ARE HAVING GET STRAIGHTED OUT
    AND WE GET A SIGNAL LIKE WE USED TO HAVE YOU CAN FORGET IT.   WE WILL CONTINUE TO USE
    OUR VERIZON PHONES WHEN WE "GO TO TOWN" BUT AS FOR AT HOME WE WILL USE OUR LANDLINES - THEY WORK NO MATTER WHAT!
    IM SURE OTHER FOLKS FEEL THE SAME WAY IN THE RURAL AREAS...  WE PAY FOR A SERVICE AND
    DUE TO GREED IT GOT TAKEN AWAY. 
    THANKS!

    I really wish that we had that Staples easy button in situations like this because it sounds like you have had quite the experience with your cellular signal.  It is true that when we merged with Alltel and began converting cellular sites, some people noticed a difference with their signal strength; most people it was better, but few others noticed a decrease in signal strength. 
    If you have a farm, and are interested in having a cell site built on your property, we have a form you could fill out to have a cell site built on your property.  All the details are at this link:  http://www.verizonwireless.com/b2c/real estate/index.jsp  You can fill out the form and someone will look into it for you.  This is entirely up to you of course.  If you are not interested, ignore this link.
    We have a second option that will get you indoor coverage.  It is basically like a wifi router.  It hooks up to an internet connection and broadcasts a cellular signal instead of a wifi signal.  You can check out our indoor coverage solution at http://www.verizonwireless.com/b2c/store/accessory?action=gotoFemtocell 
    I hope this answers some questions about your coverage.  If you would like some more specific info, please PM me with your number and best time to call.  

  • VERIZON WIRELESS PLAN CHANGES, CONTRACTS, UPGRADES - Lack of Customer Service!

    I have been 1 of your customers since August of 2006.
    I even own a 2nd phone line that I have been using since approximately 2002
    Most recently I had inquired with Verizon Customer service about upgrading my cell phone from a BlackBerry to a Droid Maxx (for one of my accounts)
    My first inquiry was with a Verizon Rep on the Verizon Online Chat on February 16, 2014.  I told her that I wanted to upgrade my cell phone from a BlackBerry to a Droid Maxx, and I inquired about my Unlimited Data Plan. She said I would “not” lose my Unlimited Data Plan even if I upgraded to a Droid Maxx.  I also asked about a Hot Spot, and she said that would be “included in my Unlimited Data Plan” at no extra charge.
    I called Verizon 611 later that same evening and talked live with a Verizon Rep, again asking and confirming the answers to the same questions.  I also asked about “throttling” if I went beyond a certain usage on my data plan, if I upgraded to a new cell phone.  He told me that I would not be limited to certain speeds and bandwidth, no matter how much I used my cell phone since Verizon does not throttle their customers’ data speeds (since Verizon had received so many complaints in the past for throttling,  so they do not do that anymore).  He also said there would “not be an issue with upgrading to a new cell phone and keeping my current data plan.
    A few days later, as I looked further into upgrading my device, and trying to make a final decision, I again called Verizon 611 – Customer Service.  But this time the Verizon Rep that I talked to contradicted the other two Verizon Reps info because he told me that I would “lose my unlimited data plan” if I switched to a new cell phone.  He also said if I made any changes to my plan, I would lose my Unlimited Data.  He said there would also be an additional charge for a Hot Spot.  I asked about bringing on a 2nd person to my plan, and keeping Unlimited Data on one of the phones, while having a 2nd data plan package for the other phone for the additional person. He told me the Unlimited Data Plan would only apply to the Original phone on this account and the original phone number.  But if I added a 2nd person/phone to my account they would “not” have Unlimited Data since the new (2nd phone) was not grand-fathered in to this current plan that I had with Verizon.
    Finally I decided to go in person to visit a Verizon Store.  When I went into the Verizon Store at Jantzen Beach, North Portland, Oregon, the Rep I talked to said she had been with Verizon for almost 8 years. She said all of the info that the other “3” Verizon Reps had given me was “not” accurate.  At this time, I learned that “ANY/ALL changes to my plans would immediately make me lose my Unlimited Data Plan.  And the ONLY way I could keep this plan, would be to buy my own cell phone (at full Retail cost) and have it added to my account.  And that if I tried to add a Hot Spot, it would cost additional money outside of my data plan.  Also if I tried to add a 2nd person/cell phone to my existing account that I would immediately lose the Unlimited Data Plan.  I was not allowed to change my cell phone#, add any additional user or cell phone, or upgrade my device without losing my Unlimited Data.  She also said maybe I was told something different by the 611 Customer Service Reps because they have authority to make changes or exceptions to plans, and that normal Verizon Store employees do not have authority to make the same changes.
    My complaint and question to Verizon is…..WHY do all “4” Verizon Reps have different explanations, advice, rules, etc…when it comes to something as simple as upgrading to a new device and wanting to keep my current plan?  To me, the rules and explanations should not vary day to day, and depending upon who I talk to?
    I was originally an AT&T Customer prior to 2006 and I switched to Verizon.  This is my first real experience with HORRIBLE customer service and deception from Verizon!
    IF I had made any changes when I initially or immediately after I inquired via the Online Chat, I would have LOST my current data plan!  And then to tell me that I need to go out & buy my OWN phone at FULL Retail price If I want to keep a plan that I’ve had for years now!!!
    How much money have I already paid to Verizon in Monthly usage charges since 2006 (for almost 8 years now)??? And you want to reward me for this loyalty and being a Long time customer by cheating me out of my current plan, or trying to deceive me with false promises that I won’t lose the plan?  And then when I finally do want to upgrade, you will take that plan from me? And even after being a customer for 8 years with one account and almost 12 years with my 2nd Verizon account (that I listed at the beginning of this letter), you won’t even offer to give me a free device or a discounted device for renewing my plan?  NOW I need to buy my own phone if I want to continue on with my current data plan?
    None of this makes sense, and I have now been told “4” different versions of rules, exceptions and Plan change policies by 4 different Verizon Reps!  They ALL work for the same company --- Verizon Wireless --- so they should ALL have the same answers and rules, right?  I really feel nobody is being honest & upfront with me about this, and I am seriously considering moving back to AT&T Wireless.  As at this point, Verizon wants to do nothing to reward me for being a long-time customer.  I’m beginning to feel that the goal here is to deceive me and cheat me out of my Unlimited Data plan. 
    What can you do to make this right?  I know you must have record of the Online Chat and also you record 611 Customer Service calls too? How can you explain why all “4” of your Reps have different rules and explanations for Verizon phone plans? 
    If I do not receive an acceptable response to this letter, you can count on me moving back to AT &T Wireless.  I will also tell all of my Friends & Family that are currently with Verizon about this negative experience.  In the past I have encouraged others to move to Verizon Wireless, but now I no longer feel that is good advice for anyone. 
    My boyfriend who “almost considered” switching his service to Verizon, is now seriously considering the integrity of Verizon.  He works in Information Technology with large corporations and will also pass this story on to his business associates.
    I look forward to your response and explanation.  I feel that after my long term loyalty as a Verizon Customer, I deserve much better treatment and honest answers from Verizon.

    cheralin333 wrote:
    I find this all very interesting that the 3 responses I got to this post are ALL defending Verizon jacking around a long time customer.  I would almost venture to guess that Verizon hires people (probably in India & Pakistan) to read their forums and defend whatever they do to their customers.  How do I become the bad person for wanting good customer service? How are they in the right for trying to be deceitful.  None of their Reps had the "same story or info."   NOW I have 3 responses from "supposed PEERS" or other customers in the Verizon Community.  But instead of rallying with me as a customer all 3 are posting comments like they "work for Verizon."   And even Ann's response contained info that I already had in my original post.  And this last post from pherson knocks me for not being loyal?? I have been loyal for over a decade but why would I kiss up to anyone that is trying to make me take it in the shorts???  I'm convinced you are all making minimum wage from Verizon to read their forums and defend their ridiculous practices.  Go find a real job.
    No one is "defending" Verizon. We are telling you that
    A) No one from Verizon corporate will see you post
    B) Even if they did they are not going to change policy because 1 customer or a few or 1000 or 10,000 threaten to leave.
    So there is no point to your rant. It was waste of time. The people you intended it for aren't going to see or care. Also the FCC, FTC, BBB, etc etc are also a waste of time. The only thing you can do that you have power over is to speak with your wallet and go elsewhere. That would be FAR more productive than what you've done here. I still don't get how people think that because they made a post on a messageboard they can change things. Like people haven't been complaining about this for literally the last 620 days. How's that worked out so far?
    Oh and I SHOULD report your post that is full of insults. Next one I WILL. How is that for a threat?

  • Swap business plan iPhone 5s SIM witha new personal plan 6.

    Hi, I have an existing iPhone 5s on a business contract as well as a personal family plan with a phone that is up for contract renewal at the discount price. I want to buy a new 6-Plus on the family plan, and use it with the business phone number, by swapping the SIM that is currently in the 5s. I'd also like to be able to go back and forth if possible from time to time with the 5s. We would keep using the personal phone that is eligible for upgrade on it's existing number. Thanks, Tom

        tommyudo,
    Help has arrived! The great news is you can make these changes online as long as you have access to your business plans My Verizon account. To find the steps on how to make this change online click on the following link http://vz.to/1cDvnr5
    EfrainM_VZW
    Follow us on Twitter @VZWSupport

  • Business plans pay more for phone upgrades

    I was shopping for a Droid2 upgrade for one of my 5 lines. Found a good deal from an online vendor for $80 only to be told that they do not sell upgrades for business plans. Verizon charges $150 for the same phone. What gives??

    Vendors recieve a commission when they re-up someone's contract, and some online vendors choose to pass some of that commission on to your as savings to attract your business.  I suspect that the commissions on business and personal lines are not the same, so they do not choose to offer their services for business accounts.

  • New business plan - turning down a customer's business

    The business practice of turning down $600
    I went into my local Verizon store at Sharon Rd/Fairview Rd. in Charlotte NC today to pick up a belt clip for my Iphone5. While there, I also wanted to purchase an IPad Air 32g for my business and personal use and to use it as a replacement for my Jetpack for Wi-fi access on the road.  The Jetpack is and has been incredibly undependable to the point that my associates purchased an AT&T device for our use last summer, in which we have had 100% reliability – Arizona, West Virginia, Georgia, DC, etc.
    Come to find out, if I was to replace the Jetpack I would have to pay a $115 contract termination fee due to it not ending next January. Now remember, I would be CONNECTING the IPad, so the only loss to Verizon would be $10/month – the difference between the $20/month Jetpack fee and the $10 monthly access fee for the IPad. Now, I could have not had to pay the termination fee, but then I would not have received the $100 off sales price on the Ipad! So that would have saved me $15. LOL!  What??
    I should add that after I left the store, the sales associate called me and said the manager said they could give me a $60 credit which would pay for six months access on the IPad or one half the termination fee. My sales associate was doing the best he could for me based on insane policies, which I appreciated. He was helpful. But, if they can do that, then why the debate at all over another $60???
    I refused to pay the contract termination fee and left the store without a $700 purchase. So, it would appear the Verizon business model is as follows:
    Turn down a $700 purchase
    Turn down a $10 monthly fee for next 10 months = $100
    Keep $20 Jetpack access fee for poor service for 10 Months = $200
    $700 + $100 = $800 - $200 = $600 in lost sales. But, I do have a new belt clip – thank you.
    As a result of this experience, you have a customer that feels Verizon customer care is about as well run as the cable company. Have you seen their customer satisfaction numbers?  Oh, and on top of all this is that you cut off my business employee discount last year due to my being a retiree vs. an employee. That raised my cost about $20/month - thanks again.
    You guys sure know how to make a $2,400/year customer feel appreciated. I’ve been a loyal Verizon customer, but maybe the new AT&T plans with MORE data and NO contracts at a lower price truly are the way to go.
    p.s., and I could only do this via a community post and not via email with customer service????  I could only talk with them by phone! That is what I was told in chat with your rep.

    The replies are all part of your original rant.
    One replier asked if you were paying full price versus subsidized and I pointed out it was full price.
    No one is debating you on anything.
    You posted to a public help forum, anyone can reply and will.
    Good Luck

  • Does Verizon have plans to expand coverage into Mouth of Wilson, VA area soon?

    Does Verizon have plans to expand coverage into Mouth of Wilson area soon. A competitor did US Cellular. Would like verizon to do so also.

    Ok, it took you two days to come up with that response. Just the fact that
    I have to contact "Prepaid Customer No-service" as apposed to customer
    service contacting me (you know who I am) reiterates the point. Why are
    there two different customer services? 'Why does it matter which type of
    plan that I have as to who I can speak to?
    I work in a customer service business. If I treated my customer half as bad
    as you do, I wouldn't have a job. My customers have certain expectations of
    what I can and can't do. First and for most "NO" is not an option. You
    never tell a customer that, period.
    The truly sad thing is that Verizon has a great product. But they aren't
    willing to stand behind it. I went to Verizon because you have the best
    coverage. However, every interaction I have since the initial sale has been
    horrible. I will give your people a week to contact me directly. After that
    I will have a new phone from a new carrier.
    On Wed, Nov 27, 2013 at 8:07 PM, Verizon Wireless Customer Support <

  • Business Planning is not working in Portal BI iviews

    it give me error of JCO . SLD is fine, and JCO is configured but it still does not work. help me please

    Hi,
    Please refer to this link : http://help.sap.com/saphelp_nw04s/helpdata/en/fa/c1194276e0de2ce10000000a1550b0/frameset.htm. This documentation provides all the information you need to configure and run business planning on Portal.
    Just refer to the section Tasks -> Business Planning Scenario Variant. It refers to the JCo Connections and other configurations you would need to maintain.
    Hope this helps.
    Cheers,
    Sunil
    PS: Reward points for helpful answers.

  • Can't sign up for 1GB $20 Verizon Data Plan on the Ipad

         I have a 32GB Verizon iPad2.  I have tried repeatedly to sign up for the 1 GB $20.00 Verizon Data Plan but when I click on the Next button after filling out all of the account information (including selecting the 1GB level plan) a summary account screen flashes that shows that I have selected the 10GB $80 plan!!  Then in about 2 seconds that screen disappears and the terms and conditions screen appears with the options to Back or I Agree, or Cancel the screen altogether.  So I either Back or Cancel.  I have called Verizon--they have no idea.  Called Apple and they had me set up a Genius Appt.  Anyone else having this problem?  Just received the iPad this past Tuesday.

    Well now I have 3G service.  This is what I did since I posted this question.  I got iPad2 the Missing Manual and started reading it.  It very clearly said that after you fill in the account information, you get the terms/conditions screen and then you get a summary of the account and a chance to change it before you finally agree.  So I decided to do it again, and this time ignore the screen that says I want the $80.00 plan.  And yes, it then took me to the account summary page and there was the 20.00 plan and 1 GB!  Yeh!!  I have just tried it and it works and I then shut it down brought it back in the house and it is now on the WiFi.  Go figure what that flashing page is doing!

  • 500   Internal Server Error on opening Business Planning in SAP Portal 7.3

    Dear All,
    While trying to start working with Business Planning role in SAP Portal 7.3, I am getting the following error message.
    Please Help.
    Detailed Exception
    Detailed Exception Chain
    com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Exception was thrown in preprocessing phase of application session DMm9txY6YHo3d0c6cKZ9Bw--DWk64skeumguWcqfCg_Y9A--. The causing exception is nested. RID=fb772c5cd67111e3ca7d0000015894b2
      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:663)
      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:349)
      at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)
      at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
      at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
      at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
      at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
      at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
      at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
      at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
      at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
      at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
      at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
      at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
      at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
      at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
      at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
      at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
      at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
      at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
      at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
      at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
      at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
    Caused by: com.sap.tc.webdynpro.services.exceptions.ApplicationFaultException: wdDoInit: exception thrown in this user coding area
      at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:164)
      at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)
      at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:258)
      at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)
      at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:590)
      at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doPreprocessing(ClientApplication.java:1457)
      at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:660)
      ... 46 more
    Caused by: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to load the object: pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/Roles/com.sap.ip.bi.business_planning_showcase/com.sap.ip.bi.planning/com.sap.ip.bi.Planning_Overview with user jelbin
      at com.sap.portal.pb.data.PcdManager.initialContextLookup(PcdManager.java:129)
      at com.sap.portal.pb.data.PcdManager.doInit(PcdManager.java:55)
      at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:622)
      at com.sap.portal.pb.PageBuilder.wdDoInit(PageBuilder.java:227)
      at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoInit(InternalPageBuilder.java:137)
      at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:161)
      ... 52 more
    Caused by: javax.naming.NamingException: Failed to lookup External Link for: portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/Roles/com.sap.ip.bi.business_planning_showcase/com.sap.ip.bi.planning/com.sap.ip.bi.Planning_Overview [Root exception is com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to lookup External Link for: portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/Roles/com.sap.ip.bi.business_planning_showcase/com.sap.ip.bi.planning/com.sap.ip.bi.Planning_Overview]
      at com.sap.tc.pcd.proxies.JndiProxy.getObjectInstance(JndiProxy.java:121)
      at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:962)
      at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:742)
      at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:121)
      at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1824)
      at com.sapportals.portal.pcd.gl.url.BaseURLContext.lookup(BaseURLContext.java:265)
      at javax.naming.InitialContext.lookup(InitialContext.java:392)
      at javax.naming.InitialContext.lookup(InitialContext.java:392)
      at com.sap.portal.pb.data.PcdManager.initialContextLookup(PcdManager.java:125)
      ... 57 more
    Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to lookup External Link for: portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/Roles/com.sap.ip.bi.business_planning_showcase/com.sap.ip.bi.planning/com.sap.ip.bi.Planning_Overview
      at com.sap.portal.pcm.iview.admin.PcmIviewCommon.getExternalLinkApplication(PcmIviewCommon.java:277)
      at com.sap.portal.pcm.iview.admin.PcmIviewCommon.initLayers(PcmIviewCommon.java:135)
      at com.sap.portal.pcm.iview.admin.AdminBaseiView.createAttrSetLayersList(AdminBaseiView.java:177)
      at com.sap.portal.pcm.iview.admin.AdminBaseiView.getCustomImplementation(AdminBaseiView.java:131)
      at com.sap.portal.pcm.admin.PcmAdminBase.getImplementation(PcmAdminBase.java:642)
      at com.sapportals.portal.ivs.iviews.IviewServiceObjectFactory.getObjectInstance(IviewServiceObjectFactory.java:378)
      at com.sap.tc.pcd.proxies.JndiProxy.getObjectInstance(JndiProxy.java:69)
      ... 65 more
    Kind Regards,
    Jelbin

    Hi Cornelia,
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