PROBLEM ACCESSING OWA FROM THE INTERNET TO THE CHILD DOMAIN MAIL SERVER.
Dear All,
Referring to the forum that I sent to the group sometime back which was successfully sorted. I have received a call from the users in the child domain, where they are not able to access OWA from the Internet. below is the error they are getting
Log OffOutlook Web Access could not connect to Microsoft Exchange. If the problem continues,
contact technical support for your organization.Click here to continue working.RequestUrl:
https://mail.mydomain.com:443/owa/forms/basic/BasicReadMessage.aspx?ae=Item&t=IPM.Note&id=
RgAAAADaPzSfz396RJbcAffXnu8fBwCXRKkddfkskskZ0zGXAAAAACF9AACXRKFoskTMSrrSWkkksAAAACgcAAAJUser: mynameEX Address: /o
=First Organization domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=myname1SMTP Address:
[email protected]
version: 8.3.348.2ExceptionException type:Microsoft.Exchange.Data.Storage.ConnectionFailedTransientExceptionException
message: Cannot open mailbox /o=First Organization domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/
cn=Recipients/cn=myname1.Call stackMicrosoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn,
String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreF
lag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)Microsoft.Exchange.Data.Storage.
ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object
identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString,
Boolean secondTry)Microsoft.Exchange.Data.Storage.MailboxSession.Connect()Microsoft.Exchange.Clients.Owa.Core.
UserContext.get_MailboxSession()Microsoft.Exchange.Clients.Owa.Basic.OwaForm.OnLoad(EventArgs e)Microsoft.Exchange.
Clients.Owa.Basic.ReadMessage.OnLoad(EventArgs e)System.Web.UI.Control.LoadRecursive()System.Web.UI.Page.
ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)Inner
ExceptionException type: Microsoft.Mapi.MapiExceptionNetworkErrorException message: MapiExceptionNetworkError:
Unable to make connection to the server. (hr=0x80004005, ec=2423) Diagnostic context: ...... Lid: 13720 dwParam:
0x6BA Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0 Lid: 16280 dwParam: 0x6BA
Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 18036 Lid: 12696 dwParam: 0x6BA Msg:
EEInfo: Generation Time: 2014-12-12 12:01:11:86 Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 18 Lid:
14744 dwParam: 0x6BA Msg: EEInfo: Status: 11004 Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 320 Lid:
13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 1 Lid: 8856
dwParam: 0x6BA Msg: EEInfo: prm[0]: Unicode string: MX4 Lid: 19778 Lid: 27970 StoreEc: 0x977 Lid: 17730 Lid: 25922
StoreEc: 0x977 Call stackMicrosoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec,
DiagnosticContext diagCtx)Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user,
String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort,
Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags,
CultureInfo cultureInfo, String applicationId)Microsoft.Mapi.ConnectionCache.
OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity
windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
String applicationId)Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity,
ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString,
Boolean secondTry)
Your Usual support will b greatly appreciated.
Regards
Michael
Hello,
Edge server is not used for client comunication (OWA, ActiveSync etc). You should configure firewall rules to point to your CAS server or (more secure method) reverse proxy.
Hope it helps,
Adam
www.codetwo.com
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