Problem backing up

I have two computers connected to the same Time capsule. Today it stopped backing up with message that Time Machine could not Finnish back up to "my AirPort Time Capsule". ...Sparsebundle" for back up is already used. This is what I get on both computers. I Tried to shut of Time capsule on one computer, but the other still claims the bundle is in use. Any advice - I'm a beginner at TC...
//Marcus

I am not sure what you tried..
First step in this is to power down the TC manually.. (not sure what you mean by tried to shut of of the TC).. you must power it off.. pull out the power cord.. count to 10 then power it back on.
No luck then power cycle the whole network.. restart in correct order.
Modem.. wait 2min
TC.. wait 2min
Computers.
If still no luck post again.
We will need a full network layout.. and details of what TC and what firmware it is running.
How does everything connect?? Mode the TC is running, ie bridge or router?

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(11889)

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