Problem getting this week's free song

Got an error message that "Your free song balance is out of date. Click OK to refresh, and try your purchase again." Clicking again did not help. Running the latest version of iTunes and Quicktime if that matters.

I am in touch with an Apple enterprise tech guy. But so far no solution. Another crash trigger: try to open a bin with loads of large size stills in large icon view. Scroll and FCP6 is very likely to crash. The same thing happens in Motion. So somehow the whole instability is a Final Cut Studio 2 issue. I have installed the Pro Application support 4.0 update, which was recommended by the support technician, but it did not change things substantially. FCP crashes at least 4-5 times every day. BTW I am working with HDV footage, tons of stills and Motion animations. I have come to the believe that it is better to export Motion projects with Quicktime or animation codec instead of importing Motion project files into my FCP project. But anyway, FCP6 is the least stable version ever.
Would be good to hear if anybody has the same experience with projects that were generated natively in FCP6. Any comments?

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