Problem loading elements--AIR a problem, don't know where or what energy pane is

Can anyone help?

Please provide some information - operating system, error messages, etc. Do you have AIR installed; what version?

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HT201320 when I go to do updates the window pops up apple id password I no longer have this email Ive tried to add a new email but the old one is still showing up. I don't know where or what to do now, can you help?

needing help to change apple id email address. I went in settings and changed the email but the new one isn't showing up Ive called different support numbers and I changed email but it still shows up.

If you are talking about app updates, these are permanently tied to the Apple ID used to purchase the app, regardless of the ID on your phone in Settings>Store. The only way to stop the prompt for your older ID would be to delete these apps from your phone. The ID in Settings>Store is the one being used for current purchases, not updates of apps purchased using a different ID.

I bought i pad 3 in canada 4 months ago but i think it's got problem with battery .i live in germany i don't know where to send it

i bought i pad 3 in canada 4 months ago but i think it's got problem with battery .i live in germany i don't know where to send it

Not quite what I heard when I went into the Apple Store in Hong Kong yesterday.
I have just bought an iPad in Hong Kong but will eventually be travelling back to the UK.
Louis in the Apple Store told me that iPads without cellular have international warranty but those with cellular do not (as there are slightly different models for different carriers).
But he was pretty cagey and essentially couldn't give a clear, straightforward answer. Which most Apple employees can't.
It is now a grey area, at the discrection of each local Apple Store & is subject, it seems, to you paying the import duty as a possible get out clause.
Look carefully but do tell us if you got this iPad reapired. Thanks.

I use CS5 and all of a sudden I am getting a notification that says there is an error with my icons. It's telling me to contact support or reinstall. The problem is I don't know where my disks are to re-install. Any suggestions?

I use CS5 and all of a sudden I am getting a notification that says there is an error with my icons. It's telling me to contact support or reinstall. The problem is I don't know where my disks are to re-install. Any suggestions?

doodlebug,
Am I just out of luck until I find those?
You may try Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
and talk to them about your registration, but I am unsure whether they can help you with anything pre CC (There was a Customer Care option with chat which seems to have stopped working).
If you are still out of luck, please report back, and I will try to ask someone to find the right someone to help you.

I received a message on my iPhone 4 that has a video attached to it. I "saved video" but don't know where. How do I find it and send it to mi MacBook Air?

I received a message on my iPhone 4 that has a video attached to it. I "saved video" but don't know where. How do I find it and send it to mi MacBook Air?

It would have saved to your camera roll. Connect the phone to your Air via a USB cable and then run Image Capture which is located either in your Utilities folder or Other folder, depending on what version of Mac OS X your are running. You will then see all the photos and videos stored on your iPhone and can then download them.

I am registered for adobe premiere elements ver 3 . .Any body know where I can find it to down load ? Or is there a newer version that I can download that my serial number will work with ?

I am registered for adobe premiere elements ver 3 . .Any body know where I can find it to down load ? Or is there a newer version that I can download that my serial number will work with ?

There is no download available for version 3 that I am aware of - version 9 is the oldest available offered by Adobe. Serial numbers are only valid for the version they were purchased for.

When I am opening photoshop elements 10 I see my desktop picture into photoshop elements 10 ans I don't know how to avoid that

when I am opening photoshop elements 10 I see my desktop picture into photoshop elements 1- and I don't know how to avoid that. Does anybody know I can get rid of that picture, so that I only see the workspace of Elements?
Thanks a lot

What I said--go to the Window menu and turn on the application frame.

I downloaded elements 11 and don't know where ton get the serial number?

I downloaded elements 11 online but I don't know where to get the serial number?

Please refer : http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I have very thin, colored lines running vertical on my desktop monitor screen. I don't know where they come from or how to get rid of them. I started with one and now have three. Can anyone give me some insight about what to do in getting rid of them?

I have very thin, colored lines that have shown up on my IMac monitor screen. I don't know where they came from or how to get rid of them. I'm concerned now because I started with one and now have three. Does any know why this occurs or how to get rid of them?

I got an address from Applecare, although I can't place my hand on it right now. I didn't bother persuing the letter route myself as I didn't expect much. I know that the location was Cork, Ireland though as that where the UK Applecare is based as far as I'm aware. The best thing to do is to call Applecare (if it's free) and discuss the issue. State that you are not happy wit the fact that you will have to pay to have the problem resolved especiiay if it is an ongoing problem that has not been resolved. I ended up speaking to a senior manager of the Applecare team who then proceeded to tell me about mailing in my grievence to customer services division or something like that.
If I can find the address I may post it if I'm allowed.
In the case of age, Schools usually have a 5-year life-cycle as they tend to be used differently than consumer machines, i.e. being used constantly on a daily basis for at least 12 hours with no break. you would expect issues to appear after a few years, but I expect problems that arise through defects to be resolved and stay resolved. As I mentioned we had machines for around 2 years before the lines appeared and sent them to be repaired. I'm happy with that. What I am unhappy about is the fact that the problem has reappeared exactly in the same way and now I'm left with around 7 machines that I either pay loads to repair or, the more likely replace the machines with newer ones since the age is now big enough to warrant the replacement.
Sorry for the lengthy moan, but these are the reasons I purchased Apple ahrdware in the first place to avoid the "not our problem" stance some PC vendors usually take, similar to the Dell monitors thread mentioned in here somewhere.

Don't know where to key in...

Hi,
I'm back with another problem...
I have a Server running Suse 7.3 with HIGHPOINT RAID ATA133 HPT374 PCI card.
I upgraded to ArchLinux 0.7b2.
The problem is that I don't know how to load the driver on startup.
In Suse, I had the following 2 lines in the /etc/modules.conf working:
'probeall block-major-8 scsi_mod sd_mod hpt374'
'options -k hpt374'
Of couse no info/man for general installation from the mfg website (only for Suse/RedHat).
Driver has been compiled for the kernel installed properly and with 'insmod /home/test/hpt374.ko' it's loaded and working (without modprobe scsi driver)
Someone can help me ?
I'm new about kernel 2.6.x and Archlinux!
PS: HDPARM is useful for IDE-RAID configuration ?
Is there someone can suggest me the best options for ATA100/133 ?
Thank you
Leo

Hi to all.
first of all thanks for your time and patient.
Now I'm more sure my english is very poor! :-))
Okay my configuration :
- HDD Eide master IDE (boot) 80Giga with Arch Linux
- Controller RAID PCI (supported by Linux/Bsd) with 4 HDD in Raid 5.
Archlinux boot smooth from disc0 (Primary Master IDE).
On the RAID there is the shared (samba) directories for all the PC clients.
The RAID need a driver to work (hpt374), so I believe first load the driver and then mount the RAID partition in, for example, /mnt.
The driver is the HPT 374 that is different from the one in kernel 2.6.x (so I always have to disable from kernel, recompile a new kernel, and build the new driver from the source through a 'makefile' supplied from the manufacturer of the RAID card).
Driver was loaded under Suse 7.3 (kernel 2.4.x) with 2 lines inside the file /etc/modules.conf, that are the two lines I mentioned on my first post.
I tried to load the driver HPT374 as module inside /etc/rc.conf, but I need the option '-k' when the driver is loaded (manually : 'modprobe -k hpt374') so I don't know where to key in the option '-k' to load properly the driver.
Funny thing is that Highpoint (manufacturer) nowhere explain the meaning of '-k' option, just force everybody to use it, telling twice to remember about it ("please remember that '-k' option must be included everytime you load the driver, otherwise it will not work properly"!!!)
So, if I load the driver through /etc/rc.conf, I cannot include "-k" option.
If I have to load manually/separately, I don't have idea where I can setup a script or include this command!
You also mention about "build a kernel" with the driver in. It sound great!
I'm newbie: can you redict me some HOWTO about compiling kernel with a driver in? I always just untar the new valilla kernel fvrom kernel.org, and proceed with taking aways all modules I do not need! So I don't know how to include external driver/module and patches.
Thanks for your great patient!
Thanks to Archlinux for a great distro!

I don't know where to post

Having both a degenerative neurological condition and a large collection of Mac computers I decided I have to get rid of a lot of them and simplify my life.
I don't know where to start or which forum to post in but I am seeking help and suggestions to many mac ownership problems and decisions.
Multiple sclerosis seriously impedes my ability to rationalise and make decisions about many things so sorting out my extensive Apple history could be a potential nightmare for me so I am seeking some help from Apple enthusiasts and gurus.
I have an extensive collection of macs going back over 30 years and software to match.
I need to rationalise my life as it's become to complicated for me to deal with.
So where do I start front or back ?
I have decide to keep my imac 20" G5 and my Intel imac although slightly faulty.
I tend to archive onto other external and internal 500 gig hard discs.
I am currently backing up my entire CD music collections via itunes and storing them as 16 bit WAV or AAIF on two computers.
Of course it would have been easier if I had known how to do it to one hard disk and transferred and converted files for other computers.
Do you know how long it takes to rip over 200 CDs
I have decided to keep my one or two of G4 1.25 Ghz PPC as they have dual boot capability.
I also have a sonnet G4 3.4 Dual upgrade and I would like to see classic zoom.
I have decided I will get rid on my Dual Wind-tunnel as it's just to noisy.
I will also keep my one of 9600's power macs as I also have a G4 processor upgrade but what OS ?
I also have some serious memory chips and can fill it with 1.5 Gig if need be ?
I am tempted to keep a pizza box Centris or Quadra or even one of the older versions.
I also have nubus and 603e upgrades somewhere.
I think I may only keep one of my classic type computers.
Is it the original mac plus with external CD and HD and FDD ?
So if someone would like to help me please say so.

First off my page* http://www.macmaps.com/selling.html
offers tips if you should choose to get rid of or sell certain machines. People knowledgeable about pre-G3 Macs are here:
https://discussions.apple.com/community/older_hardware
and older software here:
https://discussions.apple.com/community/older_software
>Do you know how long it takes to rip over 200 CDs
Average rip time is anywhere between 6 and 10 times faster than the actual run time of the CD if you are talking 192 kbps MP3. Less time the less you have to compress.
>I will also keep my one of 9600's power macs as I also have a G4 processor upgrade but what OS ?
Mac OS 9.1 is the best operating system for all PowerPC Macs that have upgrade cards that have PowerPC chips. http://www.macsales.com/ may have additional info on if a higher end operating system is available for a specific upgrade card.
>Is it the original mac plus with external CD and HD and FDD ?
The original Mac Plus could take an external SCSI CD and 7.5.5 according to:
http://www.everymac.com/systems/apple/mac_classic/stats/mac_plus.html
which suggests the internal floppy might be upgradeable to DS/DD floppy seeing as 7.1 came on larger floppy disks. The older hardware forum mentioned above can tell you what can be done with it. Hope that helps.

Don't know where to strt. have HP all in one 7520. Where do I put paper in to make a copy?

am I supposed to write here? my new comp is Dell Inspiron 15. My new printer is HP 7520 all in one. There is very little information with the printer. If I had a picture of it, I think that would help. I am not completely ignorant as I had an all in one 15 years ago, and then an Epson photo printer. However, I am now 85 yrs. old, have poor eyesight and am very hard of hearing so I need some help and don't know where to go. Any ideas, gang?? I am thinking of attending a Sr. citizen class in computers (I now have Windows 8.1 ( the printer to make a copy. HELP! Thanks for reading this.... Spicy

Hi,
Please check the box, a small booklet which shows you to setup should be in there. Please also watch the following video:
https://www.youtube.com/watch?v=gVJoOSE5ldw
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Don't know where the error is!!!

hi again
i wrote the code for the add button ,, but when i enter the path of the .au(eg a:\piano.au) in the text field and click add it will be added to my database and the .au file will be saved as a long binary data in the db,, when i come to search for it in my application i get in the voice text field something like that 61003A005C007000690061006E006F002E0061007500 not(a:\piano.au), i don't get the path so when i come to play it it will not play i don't know where the problem is ..
this is the code:
if(e.getSource()==vadd)
//User has not populated all the input fields.
if(vname.getText().equals("")|| vaddress.getText().equals("")|| vphone.getText().equals("")|| vsex.getText().equals("")|| vdob.getText().equals("")|| vtemplate.getText().equals("")|| vvoice.getText().equals(""))
JOptionPane.showMessageDialog(null, "Please fill in all the fields","Missing Fields",JOptionPane.INFORMATION_MESSAGE);
}//if
else
// save the new customer:
try
//1. take the customer's data:
int vuserId = Integer.parseInt(vid.getText());
String vuserName = vname.getText();
String vuserAddress = vaddress.getText();
String vuserPhone = vphone.getText();
String vuserSex = vsex.getText();
String vuserDateBirth = vdob.getText();
String vuserTemplate = vtemplate.getText();
String vuserVoice=vvoice.getText();
File file = new File(vuserVoice);
int fileLength = (int)file.length();
if(fileLength > 0)
fis = new FileInputStream(file);
String query = " INSERT INTO voice VALUES('"+vuserId+"', '"+vuserName+"', '"+vuserAddress+"', '"+vuserPhone+"', '"+vuserSex+"', '"+vuserDateBirth+"', '"+vuserTemplate+"', ? ) ";
PreparedStatement pstmt = conn.prepareStatement(query);
pstmt.setBinaryStream(1, fis, fileLength);
pstmt.executeUpdate();
else
String query = " INSERT INTO voice VALUES('"+vuserId+"', '"+vuserName+"', '"+vuserAddress+"', '"+vuserPhone+"', '"+vuserSex+"', '"+vuserDateBirth+"', '"+vuserTemplate+"',?) ";
stat.executeUpdate(query);
/*String query = " INSERT INTO voice VALUES('"+vuserId+"', '"+vuserName+"', '"+vuserAddress+"', '"+vuserPhone+"', '"+vuserSex+"', '"+vuserDateBirth+"', '"+vuserTemplate+"', '"+vuserVoice+"') ";
stat.executeUpdate(query);*/
vupdateTable();
} //try
catch (Exception ev)
System.out.println("Caught exception in add action: " + ev);
} //catch
}//else
}//else if
So plzz can some one help..

The characters you get is just the (reversed) unicode representation of the string you want:
class Printit{
// this shows the two representations are equal:
public static void main(String [] args){
     String tu = "" + '\u0061' + '\u003A' + '\\' /*'\u005C'*/
                       + '\u0070' + '\u0069'
                       + '\u0061' + '\u006E' + '\u006F'
                       + '\u002E'
                       + '\u0061' + '\u0075';
     System.out.println(tu);
}shows this - well the '\' is only allowed escaped, so I may not use '\005C' directly.
I suppose the field in DB has a wrong format or you do not read it the right way. The writing seems OK to me.

Hi, how do I manage storage? Disk Utility says "other" is taking up most of my storage but I don't know where to find "other". Please help!

Hi, how do I manage storage? Disk Utility says “other” is taking up most of my storage but I don’t know where to find “other". Please help!

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper 2>&-
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective 2>&-
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

Hi folks, I don't know where else to go!

Hi everyone,
I'm using a Power Mac G5 1.6 gHZ, 80 gig drive. 1G of memory.
I don't know where else to post this, so if everyone can bare with me.
I have iLife '05 on my computer. I'm trying to upgrade to iLife '06. I can't even get the DVD to install the software onto my computer. I get to the point of registering and then receive a message that there was an error and to try installing again. I don't know what to do now.
Thanks everyone,
signed:
myheadhurts

Hi Mike,
I'm moving my question to the location that Jeff suggested. I don't have another computer to try the disk in, however, since I've tried installing the iLife disk, I'm having problems trying to install completely different software.
Thanks,
Scott

Problem loading elements--AIR a problem, don't know where or what energy pane is

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