Problem Updating Sample App v207 Turnkey Image to 11.1.1.6.5 Patch Set

I've been using the Oracle-provided pre-built Linux Sample App v207 image in a demo/sandbox capacity. I was hoping to patch it to 11.1.1.6.5 in order to squash some bugs, although I'm fairly new to the OBIEE patching process. I'm running into errors when attempting to apply the 1st patch of the set (14696072). It appears it's trying to auto-rollback one or more previous patches, as expected, but these backup rollback directories no longer exist. Perhaps they were deleted from the image prior to release in order to conserve storage space?
I searched the entire drive for traces of patch 14223977, as there were references to this patch with errors in the opatch log file. The directory it's trying to copy files from does not exist. I did find the two directories below which had references to this patch, but they don't include the subdirectories which OPatch is looking for:
/home/oracle/obiee/Oracle_BI1/cfgtools/opatch/14223977_Jul_02_2012_16_48_19/
/home/oracle/obiee/Oracle_BI1/inventory/oneoffs/14223977/
So I'm wondering if anyone else has attempted applying these updates to this particular image and has found a solution. Perhaps it won't be possible if the rollback or backup files for previous patches are in fact missing. I'm admittedely somewhat new to using opatch, so it's very possible it's not the image, but me that's missing something. Any help would be appreciated.
Full log of patch attempt:
+[oracle@obieesampleapp 14696072]$ opatch apply+
+[WARN ][jrockit] MaxPermSize=768m ignored: Not a valid option for JRockit+
Oracle Interim Patch Installer version 11.1.0.9.0
Copyright (c) 2011, Oracle Corporation. All rights reserved.
Oracle Home       : /home/oracle/obiee/Oracle_BI1
Central Inventory : /home/oracle/app/oraInventory
from           : /home/oracle/obiee/Oracle_BI1/oraInst.loc
OPatch version    : 11.1.0.9.0
OUI version       : 11.1.0.9.0
OUI location      : /home/oracle/obiee/Oracle_BI1/oui
Log file location : /home/oracle/obiee/Oracle_BI1/cfgtoollogs/opatch/14696072_Nov_16_2012_05_12_44/apply2012-11-16_05-12-43AM_1.log
Patch history file: /home/oracle/obiee/Oracle_BI1/cfgtoollogs/opatch/opatch_history.txt
OPatch detects the Middleware Home as "/home/oracle/obiee"
OPatch will do the following:
+[Oracle Home discovery] : Configure and Validate Oracle Home info.+
+[Prerequisite for apply] : Invoke prerequisites to see if patch can be applied.+
+[Patch conflict detection for apply patch] : Check if any conflict with already installed patches in Oracle Home.+
ApplySession applying interim patch '14696072' to OH '/home/oracle/obiee/Oracle_BI1'
Running prerequisite checks...
+Interim patch 14696072 is a superset of the patch(es) [ 14223977 ] in the Oracle Home+
OPatch will rollback the subset patches and apply the given patch.
To continue, OPatch will do the following:
+[Prerequisite for auto rollback] : Check if the conflict patches are rollbackable.+
+[Back up for restore] : Back up 92 files for Oracle Home restore in case of patching error.+
+[Patch conflict resolution for apply patch] : Rollback patch(es) [14223977].+
+[Back up for rollback] : Back up 24 files for future patch rollback.+
+[Patch Oracle Home for apply] : Copy 24 file(s) to Oracle Home.+
+[Update inventory for apply] : Modify the inventory to record patch [14696072].+
+Do you want to proceed? y+
y
User Responded with: Y
Prerequisite check "CheckRollbackable" on auto-rollback patches failed.
The details are:
Patch 14223977:
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/admin/provisioning/biinstallhandlerutils.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'biinstallhandlerutils.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/admin/provisioning/biinstallhandlerutils.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/admin/provisioning/biinstutils.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'biinstutils.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/admin/provisioning/biinstutils.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/admin/provisioning/bisecurityprovision.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bisecurityprovision.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/admin/provisioning/bisecurityprovision.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/admin/provisioning/bisecurityprovision_install.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bisecurityprovision_install.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/admin/provisioning/bisecurityprovision_install.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/admin/provisioning/biwlsprovision.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'biwlsprovision.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/admin/provisioning/biwlsprovision.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/install/applyJDBCDataSourceImpl.py" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'applyJDBCDataSourceImpl.py' to '/home/oracle/obiee/Oracle_BI1/bifoundation/install/applyJDBCDataSourceImpl.py'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/install/oracle.bi_base_simple_template_11.1.1.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'oracle.bi_base_simple_template_11.1.1.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/install/oracle.bi_base_simple_template_11.1.1.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/jee/biadminutils.ear" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'biadminutils.ear' to '/home/oracle/obiee/Oracle_BI1/bifoundation/jee/biadminutils.ear'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/jee/bicontentserver.ear" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bicontentserver.ear' to '/home/oracle/obiee/Oracle_BI1/bifoundation/jee/bicontentserver.ear'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bi-bidomain.properties" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bi-bidomain.properties' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bi-bidomain.properties'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bi-bidomainprov.xml" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bi-bidomainprov.xml' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bi-bidomainprov.xml'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bidomain/bi-adminservices.xml" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bi-adminservices.xml' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bidomain/bi-adminservices.xml'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bidomain/bi-content.xml" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bi-content.xml' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bidomain/bi-content.xml'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bidomain/inst/rpdSnippet-template.txt" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'rpdSnippet-template.txt' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bidomain/inst/rpdSnippet-template.txt'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bidomain/lib/bifaprovision.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bifaprovision.jar' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bidomain/lib/bifaprovision.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/bidomain/xslt/jps-config-jse.xslt" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'jps-config-jse.xslt' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/bidomain/xslt/jps-config-jse.xslt'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/common/bi-datasource.xml" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bi-datasource.xml' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/common/bi-datasource.xml'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/bifoundation/provision/scripts/common/py/configure-existing-datasource.py" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'configure-existing-datasource.py' to '/home/oracle/obiee/Oracle_BI1/bifoundation/provision/scripts/common/py/configure-existing-datasource.py'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/clone/provision/bicloning.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'bicloning.jar' to '/home/oracle/obiee/Oracle_BI1/clone/provision/bicloning.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/clone/provision/dbclone-beans.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'dbclone-beans.jar' to '/home/oracle/obiee/Oracle_BI1/clone/provision/dbclone-beans.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/common/templates/applications/oracle.bi.atgpf.wrapper.template_11.1.1.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'oracle.bi.atgpf.wrapper.template_11.1.1.jar' to '/home/oracle/obiee/Oracle_BI1/common/templates/applications/oracle.bi.atgpf.wrapper.template_11.1.1.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/common/templates/applications/oracle.bi_base_template_11.1.1.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'oracle.bi_base_template_11.1.1.jar' to '/home/oracle/obiee/Oracle_BI1/common/templates/applications/oracle.bi_base_template_11.1.1.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/common/templates/applications/oracle.bicontentserver_template_11.1.1.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'oracle.bicontentserver_template_11.1.1.jar' to '/home/oracle/obiee/Oracle_BI1/common/templates/applications/oracle.bicontentserver_template_11.1.1.jar'+
Copy Action: Source file "/home/oracle/obiee/Oracle_BI1/.patch_storage/14223977_Apr_5_2012_19_27_27/files/install/config/biconfig.jar" does not exist.
+'oracle.bi.biinst, 11.1.1.6.0': Cannot copy file from 'biconfig.jar' to '/home/oracle/obiee/Oracle_BI1/install/config/biconfig.jar'+
+[ Error during Prerequisite for auto rollback Phase]. Detail: OPatch failed during prerequisite checks: Prerequisite check "CheckRollbackable" on auto-rollback patches failed.+
System is intact, OPatch will not restore the system
Recommended actions : Please roll back the conflict patches using 'opatch rollback' command.
OPatch failed with error code 70
Thanks in advance for any insight.

Thanks for your reply, Jay. This seems to confirm my suspicion of the files being removed intentionally. This would imply that this image wasn't meant to be patched? So if this is the case, I'd like to confirm that there's not going to be any hope of moving this particular image to 11.1.1.6.5. I'm hoping someone may be able to prove otherwise, but it's not sounding very promising.
I understand that a new manual install is an alternative, but due to several factors, I'd like to avoid that if at all possible. It appears Oracle has not released manual install files for Sample App v207 (please correct me if I'm mistaken about that). I have several scripts based on this content/config which would make patching a much easier route, if possible.
Thanks in advance for any additional insight.

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Report Id: 4fd6426b-38e2-11e3-beab-e4ce8f42b94d
Report Status: 262160
Hashed bucket: "
Hope this helps.
Thanks guys,
-Steve

Thanks to all for the replies. The problem appears to be with Dell and we'll have to wait until they do further updates.
Dell posted an updated system BIOS yesterday but it doesn't seem to fix the whole problem.
I did a clean install of Windows 8, installed all Windows updates and then loaded all the current drivers from Dell and everything looked fine. I then did the 8.1 upgrade and after the upgrade Fax and XPS Document writer were listed as unspecified
with the big X thru them. I connected a bluetooth keyboard and speaker and they are being recognized and look normal.
I installed a network printer and it again came up as unspecified.
Nothing else to do except complain to Dell.

I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

how can i change the email from previous owner of the computer to mine?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

Problem updating CC apps

When attempting to download updates, I get this message from the CC Manager app-
Update Failed
Administrator privileges are required to apply update to your produce.
Clicking Retry does nothing. Never get box for entering id or pw.

Moving this discussion to the Creative Cloud Download & Install forum.
Skammons please see http://forums.adobe.com/thread/1369530?tstart=0 where this topic was discussed.

Problem Updating Sample App v207 Turnkey Image to 11.1.1.6.5 Patch Set

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