Problem with Mulitpage TIFF

When using Internet Explorer 7 to view a multipage TIFF the quicktime plug-in engages and only the first page of the TIFF can be viewed. If the plug-in is removed the full file can be viewed.

yes, you'll have to try and catch the exception thrown by
coming across a tiff file. as far as i know, there is no code
written to transcode tiff in AIR into a Flash friendly format, but
I'm sure it could be done if you knew the tiff algorithms.

Similar Messages

JAI(Java Advanced Imaging) Problem with splitting TIFF images

Hi
I am getting problem with height when I use this program to split TIFF images
ImageDecoder decImage = ImageCodec.createImageDecoder("tiff", inStr,
null);
Then it creates RenderedImage page by page and encodes them to file:
String outFileName = "";
OutputStream outStr;
TIFFEncodeParam encParam = new TIFFEncodeParam();
encParam.setCompression(TIFFEncodeParam.COMPRESSION_PACKBITS);
for (int i=0,n=this.getPageCount(); i < n; i++)
outImage = this.decImage.decodeAsRenderedImage(i);
outFileName = "C:\\Temp\\Split" + i + ".tif";
outStr = new FileOutputStream(outFileName);
BufferedOutputStream bOutStr = new BufferedOutputStream(outStr);
encImage = ImageCodec.createImageEncoder("tiff",bOutStr,encParam);
encImage.encode(outImage);
bOutStr.flush();
bOutStr.close();
}The images are shrinking when I split . I need a solution to this problem.
Thanks for any help in advance
Sudheer.

Hi
Did you get a solution for your problem. I am also trying to split a TIFF file.
Thanks in advance
Antony

Problem with saving TIFF from PDF in Photoshop and importing into Corel

I work at a publishing company, and some of our designers use CorelDraw X14. We receive most of our advertising material in PDF format, which I then have to convert to TIFF in Photoshop (I use CS4). Most of the time this works fine, but lately, the TIFF files appear ragged and very low resolution (especially the text) once they are imported into Corel. When I re-open the TIFF files in Photoshop they seem fine, as well as viewing them with a picture manager program. Does anyone have any idea why this happens, and if the problem lies with the may I save the TIFF files or the way they are imported into Corel? TIFF files created from Corel don't have the same problem.

I concur with Bart - they are using the preview because someoen ticked a wrong checkbox or enabled a fast preview mode... Should print and export without issues, though.
Mylenium

Sudden problem with importing tiff files with alpha channel (CS5)

OK this is driving me nuts. For years I have been importing image files that have an alpha channel into FCP as.tiff files. I use Photoshop files only when I want to use the layers as they are too cumbersome otherwise). I have recent upgraded Photoshop, etc. to CS5 and now FCP won't import them anymore. I get a message saying: "File error: 1 file(s) recognized, 0 access denied, 1 unknown"
I am not doing anything different and tiff files created in just the same way in an earlier version of Photoshop import and work just fine. Is this a CS5 bug? Does anyone know of a work around. I want to keep using tiff files as they seem to work best for me with alpha channel work (and I don't see why I need to reinvent the wheel).
Thanks
A

I've had a similar issue recently. Same TIFF files downloaded from the same server, different FCP project, new error. I either see"File error: 1 file(s) recognized, 0 access denied, 1 unknown" or I get the even stranger, "Unrecognized file type."
I can open them in PS and save them again as TIF, same results. I know these are not CMYK files but even if resave the TIF as RGB, I get the same results, they are not recognized by FCP.
But if I open them in PS and save them as PNG with alpha, they improt fine.
I have no idea what's going on.
bogiesan
Message was edited by: David Bogie Chq-1

Problems with placing Tiff images in CS2

When placing a Tiff image in CS2 the file crashes or a memory warning appears. I am able to place much larger EPS images, so image size is not necessarily a factor Saving the file as an EPS in PhotoShop is not a solution as I am placing GeoTiffs which must retain their geographic reference file. The OS is Windows XP 32 - a quad core proc. - Radeon HD 6350 graphics controller with 512mb (dedicated)

No - it is possible to place a geotiff in illustrator - I have been able to do it. However, now I have a new PC and am unable to place the same types of tiff images I previously was able to in an older PC.

Problems with large scanned images

I have been giving Aperture another try since 1.1 came out, and I am still having problems with large tiff files derived from scanned 4x5 negatives. The files are 500mb or more, 16 bit RGB, with ProPhoto RGB or Ektaspace PS5 profiles, directly out of the scanner.
Aperture imports the files correctly, and shows their thumbnails. When I select a thumbnail "Loading" is displayed briefly, and the the dreaded "Unsupported Image Format" is displayed. Sometimes "Loading" goes on for a while, and a geometric pattern (looking like a rendering of random memory) is displayed. Restarting Aperture doesn't help.
Lower resolution (250mb, 16bit) files are handled properly. The scans are from an Epson 4870 scanner. I have tried pulling the scans into Photoshop and resaving with various tiff options, and as PSD with no improvement. I have the same problem with corrected/modified psd files coming out of Photoshop CS2.
I am running on a Power Mac G5 dual 2ghz with 8gb of RAM and an NVIDIA GeForce 6800 GT DDL (250mb) video card, with all the latest OS and software updates.
Has anyone else had similar problems? More importantly, is anyone else able to work with 500mb files of any kind? Is it my system, or is it the software? I sent feedback to Apple as well.
dual g5 2ghz Mac OS X (10.4.6)

I have a few (well actually about 100) scans on my system of >500Mb. I tried loading a few and am getting an inconsistent pattern of errors that correlates with what you are reporting.
I imported 4 files and three were troubled, the fouth was OK. I imported another four files and the first one was OK and the three others had your reported error, also the previously good file from the first import was now showing the same 'unsupported' image' message.
I would venture to say that if you shoot primarily 4x5 and work with scans of this size that Aperture is not the program for you--right now. I shoot 35mm and have a few images that I have scanned at 8000dpi on my Imacon 848 but most of my files are in the more reasonable 250Mb range (35mm @ 5000dpi).
I will probably downsample my 8000dpi scans to 5000dpi and not worry to much about it. In a world where people believe that 16 megapixels is hi-res you are obviously on the extreme side.(Good for you!) You should definately file a bug report but I wouldn't expect much help anytime soon for your super-sized scans.

I am having a problem with my cs6 running very slow and when i save i am getting an error message that says, "This document is bigger than 2 gb (the file may not be read correctly by some TIFF viewers.) please help

I am having a problem with my cs6 running very slow and when i save i am getting an error message that says, "This document is bigger than 2 gb (the file may not be read correctly by some TIFF viewers.) please help

wen6275,
It looks like you're actually using a camera or phone to take a photo of your monitor.
That's not what is commonly known as a "screen shot".
It looks like you're on a Mac. Hitting Command+Shift+3 places a capture of the contents of your entire monitor on your Desktop; hitting Command+Shift+4 will give you a cross-hairs cursor for you to select just the portion you want to capture.
I'm mentioning this because I fear I'm not construing your original post correctly when you type "I am working with a large files [sic], currently it has 149 layers, all of which are high resolution photographs", so I'm wondering if there's some similar use of your own idiosyncratic nomenclature in your description of your troublesome file.
Perhaps I'm just having a major senior moment myself, but I'm utterly unable to imagine such a file. Would you mind elaborating?

Problem with TIFF import

I'am trying to import some TIFF pictures in AE (CS4- French) and I get a error message:
AEGP Plugin TIFFIO: Espace TIFF non pris en charge (5027 :: 12)
no import problem with photoshop and Final Cut.
Any ideas?
Thanks.
Antoine
AE: 9.0.3.3
OS: 10.6.7

Convert it to a usable color space in Photoshop. It's simply in the wrong color mode/ bit depth.
Mylenium

Problems with opening jpg or tiff files in my own file groups

I have installed Aperture 3.1 from the apps store, but it does not open any of my jpg or tiff files. They are not stored in iPhoto or any other Apple feature, but in my own file system based on types and purpose. They are all scanned analog images made long ago; I do not use a digital camera

Hello George,
george e.todd wrote:
First there is no error message - but BTW I did not have Aperture beforhand; this is only the 3.1 downloaded from the App store. Could that be the reason?
It is a pity, that there is no error message, so we just have to guess.
The App-Store version should work just like the boxed version.
I'll check the info panel of any of my images, but as I've never set up anything like sharing or permissions, etc.,
You do not have to set up permissions to have problems with permissions. With each file in MacOS there are stored acces rights, and some times these are wrong, if the files are created by certain apps. Then you need to correct those.
But as Preview can open your pictures, then there seems to be no permission problem.
To me it seems likely that the images use a codec, that Aperture does not understand.
I would like to make sure that you can import any pictures at all into Aperture.
Could you try to take a picture with "Photo Booth" and try to import it to Aperture?Photo Booth pictures should be imported without problems.
If you can import from Photo Booth, then your image codecs probably are the problem, and you need to find out what is special with your pictures, maybe you can post one as link for us to inspect.
if you cannot import any pictures, then probably something is wrong with your Aperture installation. In the latter case you might wish to perform the basic trouble shooting procedure

CS5 Memory Problems, with Tiff large format

Dear Friends
This problem hit many people before me and there was a lot of feedbacks and helps given, but my case is add on to all other responses.
I have PC with 12gb triple channel memory with I7 processor and 2gb Nvidia 460GTX graphic card, plus win 7 ultimate 64bit, and I though nothing should stop me. but I was wrong, at time it irritating and time consuming but so far no help.
I rendered an image in Accurender and saved 2 times ones JPEG and ones TIFF just so I have both to see which one will print better quality sharp etc. I have both 64bit photo shop and 32bit, when I open the JPEG 330mb, Photoshop opens and I can crop etc, but when I open the TIFF file which is 420mb I get message saying no enough memory, which you may seen or come across.
Steps I took so far:
·         Gave Photoshop more memory through preferences, not that it needs 64bit! no change
·         Tried the openGL on and off, the card is Palit Geforce 460GTX and supports opengl 4, no help.
·         scratch disc if 200gb so no space shortage, I have 2x300GB disc space
·         Played with increasing the cache to higher or lower, no help.
·         Just incase you say is my image is corrupted, no the win preview loads the image no problems.
Similar problems with Adobe Indesign the large Tiff file can be placed on to A3 sheet all OK, but if I send to the printer I get message no enough memory, not sure if it is a printer memory or Indesign can handle the file, it handles 330mb JPEG no problem,
400~450mb file is not that big and should be working fine, is it the TIFF and why!!.
Have you come across this problems do you resolved please let me know.
Biyoroob

Near as I can tell, you didn't actually say what the pixel count is in the large image that's causing you problems. You mention "330 MB JPEG" and "420 MB TIFF"... Is that 420 MB in the traditional photographic sense, or a file that's 420 MB on disk? If the latter, it's not clear whether it is saved with compression...
Please clear this up - what's the pixel count, horizontally and vertically, in the TIFF file you cannot open? Also, what's the color depth (bits/channel)?
At first blush, and if I'm interpreting what you wrote correctly, you might expect the file sizes on disk to show a greater difference between 330 MB and 420 MB (JPEG vs. TIFF), but that would depend on the content and whether you have compression in the TIFF.
And it seems at least part of your problem is with printing, yet you don't mention the printer brand/model at all... What printer is it? From the sound of things the limitations may be in the printer driver, not the app, but that's not clear. How big is the print that's failing? A3?
-Noel

Problem with scanning in PS CS6 - scanning process crashes

Hi.
Here is my hardware:
   Macbook pro 4 GB DDR3 core i5 with plenty of HD space
   Epson V700 scanner (6400 dpi scanning capability)
My Software:
   Adobe CS6 trial
What I want to do:
   Scan a typical photo that is 6 by 6 inches at 6400 dpi as a bitmap, for utmost quality
What I tried:
   File -> Import -> Images from device -> then selected my scanner, set it to scan at 6400 dpi and save as a bitmap
My problem:
    When the scanner head is done scanning and the progress bar for scanning the image completes and moves to the next step (presumably writing the image to the file), PS crashes and gives me an error log. It is far too detailed for me. I have no problem scanning images at lower resolutions like 1200 dpi. But this scanner is capable of 6400 dpi and I want to take full advantage of it. I cannot use the scanner software that came with teh scanner because tech support told me the scanner software has a 1.something GB file limit size. They told me 3rd party software like PS should be able to scan unlimited file sizes.
   I suspect the file size migh be too large (16 GB)
My question:
   Is this a bug in the trial or something? Should PS be able to scan a 6 by 6 inch photo at 6400 dpi and save it as a bitmap?
Any 1st thoughts? I imagine it would be useful to upload the error log. I can do that if it is ok to do so
Thanks, your help is appreciated since I would lik eto scan this image at 6400 dpi. If I am given a solution, I will probably buy the full version

I downloaded and placed the new Mac plugin that PDFerguson was talking about. I also made sure I had the latest drivers from EPson. I have the same problem. I tried a couple of different file formats, like TIFF (at 6400 dpi and billions of colors) and while "reading the TIFF file" it stops and tells me : "Could not complete your request because of a problem parsing the TIFF file.". Just to note, I scan to a new PS document, so it seems like it has scanned the image, but after a certain file size the driver/PS messes up the creation of the file. Then when PS reads that image data that it just made in some temporary location (which I am presuming is an improper image) into a new document (I say this because when PS opens a file it says "reading blah blah"), the parser (JPG, TIFF, etc....) crashes somewhere in the process of reading the file that it just wrote to temporary disk space into a new PS document.
Because of these facts, I am led to believe that there seems to be some size limit after which PS or whatever is writing the temporarily scanned file where this file becomes corrupt. My suspicion of this as the cause of the problem is made darker from this experience: when I use the Apple OS scanning utility, and scan it at the dpi and color depth at which PS crashes, the apple utility does not crash, but instead produces a corrupt file on my disk. I say it is corrupt becasue the file is all black or white and has no scanned information. Likewise, when PS tries to open up those images, its parser for a particular file type fails, probably because it encounters an error.
That sounds confusing so here is a diagram:
Scanner invoked in PS => scans successfully at 6400 dpi and writes image data to scratch disk space (but this data is corrupt) =>PS tries to make a new document by reading this image data like it would open up a file from disk, using the appropriate format parser => because the iage data on scratch disk has been corrupted, the parser crashes as it encounters bad format data.
When I ask PS to scan into BMP files, I get a vague error, which I presume is becasue the parser for BMP is quite primitive and will cast bad data as pixels anyways?
From all this experimentation this is what I have concluded. The problem doesnt seem to be with how much RAM I have, or teh scanner driver itself, but the step where the software writes the scanned image data temporarily to disk (and messes up in doing so), causing any further image saving steps to fail, because the parser encounters an exception.
Any thoughts from the engineers?

Problem with Edit IN function between LR 2.3 and PS CS3

I recently upgraded my system to a Windows Vista 64 bit Core 2 Quad with 8 GB. Lightroom now works and loads images the way it should. I do have one major concern and need any help possible.
I am using LR 2.3 in 64 bit and PS CS3 ver 10.0.1 (which is 32 bit - loads slowly but otherwise works fine). The problem I am encountering is in LR Develop / Photo / Edit In... - using any of the menu items:
"Edit in Abode Photoshop CS3"
"Open as Smart Object In Photoshop"
"Merge to Panorama in Photoshop"
"Merge to HDR in Photoshop"
"Open as layers in Photoshop"
Photoshop opens but no image(s) are exported and I receive the message in LR - "The file could not be edited because Adobe Photoshop CS3 could not be launched."
Photoshop, however, was launched but no image exported and so I can't work on the image in PS. The appropriate TIFF image is created in LR for the first two menu items - nothing for the last three menu items.
I can create a partial work around by setting PS as an external editor, however, I can't use 4 of 5 of the menu items.
All the menu items work fine in Windows XPpro.
Any help is much appreciated.
PS I also tried the most recent Window 7 RC with exactly the same results.
Thanks
Bob

Don
I wasn't shouting - I just cut and paste the exact text and font in its original size and type as was shown in the message. Never had a thought that someone would be offended by cutting and pasting exactly what was in a message - it would appear that John Williams saw it for what it was.
However, sorry if I offended you.
Bob
Date: Mon, 1 Jun 2009 19:15:15 -0600
From: [email protected]
To: [email protected]
Subject: Problem with Edit IN function between LR 2.3 and PS CS3
There is no reason to shout. There are only other users here trying to help.
>

How do I fix problem with linked and cropped image frames not printing properly when spanning pages?

We are using InDesign (ID) to develop and print church bulletins which contain a combination of text frames and graphics. One of the graphic types we use are TIF files which are high-resolution scans of hymns.
A hymn usually has a combination of the musical score, plus the lyrics - with many verses., so the modular structure is 'staff' composed of a treble clef, followed by verses, followed by a base clef.
If the example above had 6 verses instead of one, we would crop the image by adjusting the frame, so that the treble clef and the desired verses showed through the frame.
We would then copy and link the frame - piggy back - adjusting the next content window etc....so we build a custom version of the music as a series of linked frames - each with the same base image, but a different frame position.
So this works fine, when we do this on a single page, but when we then add a 'last staff' at the top of the following page, we encounter print problems with some output devices.
Imagine a two-page spread, with a full page of music on the left, and the last staff (treble clef, verses, base clef) unit as a separately linked frame at the top of the right page of the spread.
It displays correctly, and will print individually as pages correctly, but when we print it as a booklet, the last frame drops out and we have blank space.
I can print the document to PDF and it works fine, but if I print it to a copier or laser printer I get drop out.
It is inconsistent.
Previews are always okay. Individual page prints are okay, but when you print the entire document, the last frame in this kind of linked series gets blanked.
If we create and name the image differently, and call it in as a new image - (not linked to the previous), but it is still a large image that is cropped to a small piece, then it doesn't print.
If we save the last frame as a different image type (take the TIFF file into photoshop, crop it and save it as a jpg - so it is only the 'snippet') and then import it, it works fine.
So my question to you InDesigners....is there some setting or tip or trick I need to know to be able to link a series of frames with the same base image, but different crops and make it span across two pages properly.
Or do we need to play this game of crop and trim the image so that it doesn't drop out?
Any thoughts, advice, direction would be gratefully received!

I did a lot of such hymn things in the past, but I was alway working on the scans in Photoshop, like adjusting, retouching spots and cropping. And I was always seperating those images to be more flexible so I never run into such a problem.
I am always scanning in a higher quality level than I would need, I scan it in color, this allows me to eliminate paper color easily, even if I need 1-bit images at the end, I do it in color, so I can also turn the image.
I did once run into a similar problem with a scan I have got from a copier-scanner machine (it was not a song). But saving as PSD resolved my problem.
So I would suggest: Open your files in Photoshop, resave them as PSD files and use those instead. If you use 1-bit images (which is fine for this type of images) you should use a resolution equal to the printer's resolution.

PS CS4 problems with OpenGL drawing enabled

I've just upgraded from PS CS3 to PS CS4 (default 32 and 64 versions) and I'm having problems with seeing image files above a certain size (even moderate size) with OpenGL Drawing enabled. Disabling OpenGL Drawing results in very slow image display (very easy to see the blocks being drawn one at a time), much slower than with PS CS3.
I'm running Vista 64 with latest updates. I'm trying to get PS CS4 32 running properly first, but PS CS4 64 seems to be having similar problems.
GeForce 9600 GT video card with latest driver 178.24 (updated yesterday and rebooted many times since then). That card is in Adobe's list of tested cards.
Main monitor (where I display Photoshop images) selected as primary in the driver dialog.
I put palettes/panes on my 2nd monitor.
I use Ultramon for 2nd monitor taskbar functionality. Turning Ultramon off doesn't seem to help, although I may need to disable Ultramon from launching on reboot.
No plugins installed yet in PS CS4 (32), as per Adobe kb advice.
4GB of RAM with Memory Usage set within Photoshop's Ideal Range.
For testing, I've been opening a few different size (px and bytes) RGB image files in Photoshop by dragging them from an Explorer window into the Photoshop window, then clickin in the Photoshop window to make Photoshop active and show its palettes.
First with OpenGL Drawing enabled in Performance, default Advanced Settings.
JPEG, 3600 x 2600 px, 4.5MB
- opens and displays ok (short delay before palettes appear)
- zooms and rotates smoothly
TIFF, 2 layers, 800 x 600 px, 16 bits, 2.5MB
- opens and displays ok (short delay before palettes appear)
- zooms and rotates smoothly
TIFF, 1 layer, 3600 x 2600 px, 16 bits, 54MB
- doesn't open properly, shows checkerboard instead of image, with checkerboard in navigator and layer icon in layers pane
- histogram is fine
- zooming and rotation are not smooth (jumps to new position/size)
- duplicate layer caused PS CS4 to stop working, with a close program dialog
- open PS CS4 32 again, no OpenGL message today, and OpenGL Drawing is still enabled (although I got the OpenGL Drawing message more than once yesterday)
TIFF, several layers, 3600 x 2600 px, 16 bits, 306 MB
- doesn't open properly, shows checkerboard instead of main image
- icons in layers pane look fine, same as navigator image
- checkerboard zooms and rotates smoothly
- duplicate layer is still checkerboard, back one history state stopped working / close program dialog
- started PS again, opened 1 layer TIFF, closed and tried to open multi layer TIFF again, but stopped working / close program dialog again
I then tried the same images with OpenGL Drawing disabled in Performance.
3600 x 2600 px JPEG
- ok, but slow, blocky redraw
2 layer 800 x 600 px TIFF
- ok, but slight delay in redraw (smallest of all the files, both in px and bytes)
1 layer 3600 x 2600 px TIFF
- opened ok, but slow, blocky redraw
multi layer 3600 x 2600 px TIFF
- opened ok, but slow, blocky redraw
From what I've read in various Adobe kb notes, it sounds like there's some kind of conflict with my video driver, but I haven't been able to figure it out. I even tried the registry plugin from the Adobe kb to disallow OpenGL Windows, but that didn't seem to make any difference. It didn't even stop me being able to select and use OpenGL Drawing in PS CS4.
Any help would be much appreciated. I'm tearing my hair out here and I'm feeling a bit like I've blown my money on the upgrade so far.

I had another look at PS CS4 64 and those smaller (by file size) images that I can see with OpenGL Drawing on rotate and resize in a jumpy way, not smoothly like in PS CS4 32.
The multi layer TIFF that showed the images in at least the layers pane and navigator when using PS CS4 32 only shows the checkerboard in the layers pane and navigator in PS CS4 64.
Either way, neither version is anywhere near working properly.
Oh yeah, and I made a typo on the RAM. It's 6GB and not 4GB, not that I think that would make any difference.

Problems with dark Artifacts on images when viewed on PC screens???

I have a very urgent problem concerning Adobe Photoshop CS3, my Apple Cinema 20 inch Display and my SpyderPro2 on my Mac Pro Intel Dual Core Xeon 2x 2.66GHz.
I have been using the Spyder for some years now, but recently I have been having big problems with the results. I only use Photoshop CS3 to enhance digital products images.
I have a major contract with a jewellery company in London, where I clean up digital photos. Images that I have lightened up to look great on my Cinema Display have been reported by my client to look pretty dark on their PC's in their offices.
Some of these images show lines and grubby patches??? To check this I opened files in Photoshop and moved the levels 'black' slider down quite some way, and did see evidence of what the client could see at their end? It seems that when I have used a faded eraser brush it leaves a light patch in between the shadows of the jewellery. This shouldn't be visible to the naked eye though?
I must point out that when I use the eyedropper tool on images, to read the amount of grey or colour in the white areas around the peices, I am shown values of 1,2 or 4 maximum in the CMYK values. 4 percent out of 100 is nothing and should not be visible to the naked eye?
How is it that my clients PC's can see dark shadows and where my eraser brush has rubbed out???
I have tried many re-calibrations and also tested all of my older calibrations dating back a few years. I have also tested the same faulty images on Intel iMac's, an eMac, and a few PC's. On the iMac's I can just about make out the artefacts that my client can see, but nothing that I would deem as unacceptable.
I am at a loss as to the fault, but It may be the Spyder2 Pro's inability to calibrate my Apple Cinema display properly? I may lose my contract which I cannot afford to do, and I simply have to find the cause ASAP.
I have my Mac's in my office apartment next to two bay windows. I have vertical blinds there. When calibrating I have always turned off all the lights and pulled the blinds right back so that only the light from the two large window doors is coming in.
For graphic design the calibrations seemed to be okay for quite some time, but recently it is getting harder to achieve good results with the Spyder? This could affect all of my workflow which is very serious. But I must stress that overall the Spyder results are not terrible. I can see good colours and dark levels and in general across all of my calibrated profiles, the jewellery looks acceptable on my Cinema Display?
I did say to my clients that they should calibrate their PC screen properly but their offices have many Screens and they all show the same artefacts (some much worse than others)? I know that PC Screens are darker than Mac's but a 4% grey should not be visible????
As these are a web company the images will be seen by PC users around the world and most of these will have no calibration on their screens. What can be done to prevent this and what is the cause of this? I can't possible please everyone, but as a creative professional I have to be 100% certain that my workflow is at its best.
I need urgent help to solve this or loose valuable business? I hope that you are able to help solve this mystery. Could this possibly be something with Photoshop?
I have just purchased the new Spyder3 Pro which I hope will give perfect results but I have to find out what the cause of this is. If some of the fault lies with the client, I can charge these for all the testing and calibrating I have done.
Kind regards,
Jason Conway
ideo-sync - inspired design.

Thanks for all your comments and so quickly.
To be clearer, I am not working in CMYK for image enhancing at all, but windows RGB in photoshop, which is darker than working CMYK or Monitor RGB. I just use the CMYK colour scale in the photoshop colour picker window to see what values are around the object.
its not 4 across all four but on average C4, M2, Y1, K0.
When saving in save for web the images look fine on my screen, pretty much the same as the photoshop tiff file.
Each image has adobe RGB 1998 embedded when saved as a tiff file.
The client looks on internet explorer 7 on their PC's and also within Photoshop.
Colour settings within photoshop are using MacUser magazine's recommended setting from 2006: RGB: Adobe RGB 1998, CMYK: Euroscale Coated V2, Grey: Generic Grey, SPOT: 20% dot gain. Engine: Apple CMM, Intent: Relative Colorimetric. Also Black point compensation and User Dither are checked.
Also the monitor calibration is set at 6500 at 2.2 gamma.
To be clearer about the dark shadowing and the artefacts. When using levels I click on a shadow point to remove all but a slight shadow. Then I sometimes need to use the faded eraser to clean up or lessen the shadow. The image looks fine on my screen, but in the levels window I drag the black pointer about a third of the was across the screen to simulate what the client is seeing on their screen. This is quite a long way to drag the slider. I can sometime see the edges of the image, or white holes where the eraser has been. The lines are areas around the object that have been rubbed out a bit.
I agree that colour values will show on a screen, but the effect of the shadow should be smooth and not clearly visible with an edge?
http://www.ideo-sync.co.uk/p110741.jpg
also p110741.tif
I have uploaded the layered tiff file and the web jpeg to my server, so you can hopefully see something odd?
If there is a problem with my cinema display at least its under warranty, and the new Spyder3 pro should help when it arrives in a few days time.
Hopefully I can pinpoint the exact cause to this and take steps to stop this ever happening again. I am very grateful for your advice and help.
Kind regards,
Jason.

Problem with Mulitpage TIFF

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