Problem with renting movie?

Ok I signed into my account and downloaded Spider man 3 to rent. I used a gift card. Then, when I double clicked the movie to watch it an error message came up saying "We could not complete your itunes request. An unknown error occurred (5103)
What is this, how do I fix it, and if I cannot fix it will Apple refund me considering I never watched the movie?
I have Windows XP
Norton 2008(if it is a firewall issue how do I turn of firewall in Norton 2008?)
I use Firefox and IE7

The time on your computer is not correct. This is Apple's way of stopping/punishing people from adjusting their time in order to keep movies longer. Correct your time and hopefully it'll be resolved.

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