Problem with the database of BPM 10.3.1.0.0

Hello, the BPM can not insert rows in the database, this problem is recent and I need to know how to optimize queries to avoid errors of type:
A database transaction failed (the server tried it 1 of 1 times).
The server will retry the database transaction or a report of the failure can be found in the log.
Database failure details: An error occurred while accesing the database.
Detail:SQL statement: 'DELETE FROM PWKTODO WHERE WKTDKEY = ? WKTDKEY:'caducator.'
SQL state: null
Stacktrace:
An error occurred while accesing the database.
Detail:SQL statement: 'DELETE FROM PWKTODO WHERE WKTDKEY = ? WKTDKEY:'caducator.'
Caused by: Unexpected exception while enlisting XAConnection java.sql.SQLException: Transaction rolled back: Transaction timed out after 302 seconds

Are you using XA Driver for your datasource , this might be the root cause , see -
http://andrejusb.blogspot.de/2012/05/dont-use-oracles-driver-thin-xa-to.html

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