Problems and question with Transport

Hi,
I have two questions about transporter tool I cannot solve by myself :
-When Transporting from dev system to quality system, data (result of each KPIs) are also transported. How to avoid that ?
- When Transporting in Production, How to avoid to overriding data already entered by users ?
Thanks in advance
Matt

Matt-
SSM Transporter is not like BW in that there is no delta option for data. When using the Transporter you will transport all the Entry & Approval data with your metadata. SSM Transporter cannot transport subsets of data, other than those specified in the Transporter list.
I am not sure what you are trying to accomplish here, but assuming that you want to upgrade 7.5 in dev and then move that to prod, here is a suggested sequence.
Upgrade DEV to the new SP and transport your PROD data into DEV for testing. You also have to move PAS models as well to make sure that the structure of the models are the same. The PAS models are where your data is going to be. The Entry & Approval data is also carried in the SSM metadata as mentioned above. So when transporting PROD data into DEV select the Delete all data in database before import -YES.
Figuring that your testing will take some time, probably additional data will be loaded in PROD during that time. When you've completed your testing, you will have to find a weekend or some period to take your SSM PROD system offline. When you do that you take the PROD system offline and Transport the data again, so you capture all current data and transport that into your upgrade DEV system ( In DEV when transporting Delete all data in database before import - YES). So now your DEV system is the same as your PROD. If you want to make any quick tests to verify, it's recommended. When confident they are the same-
Now, upgrade your PROD system to the new SP and when complete you can transport the data from DEV back in. Check your system and if it checks out put PROD back online. This ensures your data matches the current sets.
This is the very shorthand version, you still have to do all the steps of backing up customizations and all the other things that go along with installing SPs as specified in the guides.
Regards,
Bob

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Many problems and questions with CC and PS CC 2014. HELP!!!

I'm having way too many problems with this whole Creative Cloud system, and PS CC 2014 in particular.
The courtesy of a response from a qualified Adobe staff member would be greatly appreciated by this long-time loyal patron of Adobe products.
1. When and why was my membership downgraded from Single App to Photographer?
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2. Lightroom 5 is no longer listed as "Installed" in CC Apps window.
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3. My Extensions are not accessible in PS CC 2014
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5. How do I make the previous version of PS CC the default PS app in Mac OS 10.8.5
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I have several other issues with the latest CC platform, but lets see if I can get these ones solved before moving forward.
This whole Creative Cloud process is becoming very frustrating and overly time consuming, and seems to be much more complex than most users need or want (based on the comments and problems I read in this forum). I like the ongoing bug-fixes and camera/lens support updates, but the whole multi-app, internet-dependent format has gotten out of control, producing more problems than solutions, at least for me. This 2014 update makes it impossible to follow the workflow I've developed over the past several years. PixelBender is complex and non-intuitive, and does not effectively replace the Oil Paint filter. My extensions don't work. And now, the CC app won't let me access all the features I think I'm paying for. It seem to me these recent "upgrades" are half-baked. I've now spent countless hours trying to fix the problems imposed by CC 2014.
These "Community Discussions" sometimes take days to produce any sort of assistance, helpful or otherwise, and Adobe does not have the decency to offer direct access to customer service personnel to solve these problems.

I too, have many of the same problems: constantly reminded to "Install" the apps I have already done so (and paid for); Market Assets asks for me to become a paid member (I am); Adobe Bridge is missing from the apps page. I have reinstalled CC several times. Frustrating is the kindest word I can say--I seem to spend more time reading the "help" and discussion boards rather than working on photos. Dear Adobe, wake up and give us some solutions here! I too, have been using Adobe PS for years and UGH! CC is a mess and truly a bad experience for me! I apologize to the user above (RGMeyer) I could not be helpful, rather I am only adding fuel to your frustration.

PC Suite Problems and Questions with 9500...

Hey guys,
got some problems with the Nokia PC Suite and my 9500.
I am using...
Nokia PC Suite 6.80.22
Communicator 9500 FW 5.22(7)
Windows XP SP2
Microsoft Outlook 2003 with all updates
(1) When i synchronize my 9500 with Outlook using the PC Suite (i only update in one direction) it doesn't update all contacts from the phone to outlook - some are still missing in outlook while being present on the phone
(2) Most of the contacts are not updated properly into Outlook - e.g. when my contact on the phone has 4 cell phones it just updates 1 cell phone number into Outlook, probably 'cause Outlook just has one cell phone field... Anyway around it or to fix this problem ?
(3)When a contact was already established and synchronized to Outlook and I later changed or added data in the contact on the phone (e.g. added an email adress) - when i synchronize to Outlook it will not update the new Contact Information from the Phone in the Outlook Contact Card
(4)When i view my Contacts in the PC Suite using the Phone browser it shows all names - but the contacts that have only a Company Name and no First and Last Name are blank in the field name and only shown by number (which makes it impossible to guess who it is) - any way to see the contacts in the PC Suite also by Company Name (and by Last & First Name) ?
Thanx anybody for your help !
Mike

I too, have many of the same problems: constantly reminded to "Install" the apps I have already done so (and paid for); Market Assets asks for me to become a paid member (I am); Adobe Bridge is missing from the apps page. I have reinstalled CC several times. Frustrating is the kindest word I can say--I seem to spend more time reading the "help" and discussion boards rather than working on photos. Dear Adobe, wake up and give us some solutions here! I too, have been using Adobe PS for years and UGH! CC is a mess and truly a bad experience for me! I apologize to the user above (RGMeyer) I could not be helpful, rather I am only adding fuel to your frustration.

Some problems and questions using OWB

For Igor or anyone who can help me :-)
Hello Igor,
Thanks for all your help concerning my mapping deployment problem! Now its working better ;-)
I used the OWB Runtime Assistant to create a new runtime target schema and i use the owner of this schema as user while logging to OWB.
Now i can create and deploy without problems mappings, tables, functions, procedures, packages, dimensions, views, materialized views, process flows (i have installed the Oracle Workflow Client 2.6.2.0.0 with OWF builder and OWF mailer ).
However I have still some problems and questions :-)
a) After deploying a mapping or process flow i can execute them from OWB Deployment Manager. How can i schedule the execution of a deployed precess without using OWBDM ? (I want to execute a process every day to perform ETL).
b) I think i have a problem deploying cubes. I create a cube in OWB, the validation is OK, the deploment succeds, but if i look with OEMC in the tree in the Warehouse OLAP section no cube is created. Only the fact tabe is created. If i look to the scripts from the Pre Deployment generation results i found DDLs only for TABLE, INDEX, UNIQUE KEY, FOREIGN KEY and ANALYZE object types, meanwhile during a dimension deployment i found also a DDL for the DIMENSION type object. WHY ?
c) If I look in the procedures of the new created OWB Runtime Target Schema I found 3 procedures which are in error and when I try to compile them I receive the following error messages :
- procedure WB_OLAP_LOAD_CUBE
PLS-00201: identifier 'DBMS_AWM.CREATE_AWCUBELOAD_SPEC' must be declared
- procedure WB_OLAP_LOAD_DIMENSION
PLS-00201: identifier 'DBMS_AWM.CREATE_AWDIMLOAD_SPEC' must be declared
- procedure WB_OLAP_LOAD_DIMENSION_GENUK
PLS-00201: identifier 'DBMS_AWM.CREATE_AWDIMLOAD_SPEC' must be declared
How can solve this problem? Is there any link with the fact that the cube is not generated?
d) When I first acces the deployed DIM in the OEMC tree I receive a message saying that the dimension does not have complete metadata as needed for use by Oracle OLAP services (because is created either in an earlier version of Oracle database or it was created by an an other application than OEMC) and OEMC automatically generates the default needed metadata. Is this normal ?
I work in an environment with
- Oracle 9i Database 9.2.0.1.0
- Oracle 9i Client 9.2.0.1.0
- Oracle 9i Warehouse Builder Products 9.2.0.2.8
Best Regards:
Vlad
PS Sorry for my poor English ;-)

Answered in your "Getting RPE-01008 when deploying mappings" post.
Regards:
Igor

Some problems and questions

I have some problems and questions about my MSI MEGA PC 180 system...
One problem is that MSI live monitor only works one time after every new installation then is just say "The URL is invalid" every other time I try to search for updates.
One problem is that one of the fans doesn't turn off when I turn of the computer and the only way to get i to turn off is to turn on the hifi mode and turn it off then the fan stops. And some times the fan can start after a while when the computer has been turned off.
There are two fans for the cooling of the CPU but PCALERT only shows the speed of one of them.. why? according to the manual one of the is called CPU fan and the other one is called sysfan but only CPU fan showes i PCALERT.
Are there no other way to control the Tv other than with the Home Teather system than I find way to slow if you use 1280x1024 resolution on the screen like I do. And are there no way to sort and remove channels in home teather? As i is now I can't move the channels in the order I want and I can't remover channels that the auto search thaught was channels but aren't?
An other thing that I find annoying is that the fullscreen mode of home teather doens't cover all off the screen it doesn't hide the systray and leaves a small but annoying kolumn to the right that showes the backgrund and that is very annoying to watch tv if you have a light backgrund because the kolumn are so bright.

Welcome Kabbo,
I see you agree that MC III is far from perfect. Perhaps you can try the combination of Media Portal and Ir2Key. Just read some of the other posts including "WinIRX.ocx internals/usage" by ddookie. Another possibility is to try Dscaler, but this program is only for watching TV.
Regarding the processor fans: its normal that only one of the two shows up in PcAlert; when you look closely to both fans you'll see that one has only a two-wired connection.
The problem of a fan not shutting down is new to me, I suppose you have checked the connections to your mobo?
Greetz,
JaDi

PlayBook .. problem and question

hi
I have a problem and a question
the problem is i connect my bold 9700 with the playbook by the bridge. it connected sucsseful and i can open the files, messeges, notes, calendar.. etc. the problem is the bbm cant opened. it stuck in the loading wheel screen. i wait for more than 30 min. but nothing happened.
the bbm version is 5.0.3.22
the bridge in the bold is 1.0.0.83
the playbook software is 1.0.3.1868
thanks

Well, I'm surprised that this is playing you up. Anyway, before doing anything else I'd try deleting ALL bluetooth associations on the BB and the PB, uninstall the Bridge App. Reboot both devices and try again. You never know...
If it STILL doesn't work:
I'd suggest a couple of things.
1 - I'm running 6.0.0.534 with no trouble - give that a go. Backup first, obviously.
2 - Try installing and connecting the Bridge before you restore all of your data and apps. If it works, then restore and try again.
I'm working on the assumption that either that particular OS is causing trouble (unlikely), or that there is something on your phone that is meddling with the Bluetooth connection somehow.
Good luck!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

T30 Problems and Questions

Ok I have a T30 that I do not know what could cause the problem and thought I could post the question here and see what other users could recommend trying.
First off all Keyboard functions work properly.
Second the power button and such works properly
Now the led lights for power, hard drive activity, battery indication, these do not work.
I think the power button and these LED's are on the same board, although I could be wrong. But it just seems odd that none of the LEDs including the ones on the lower side of the display are working.
Any ideas on what could cause this? Anything I can check? All assistance greatly appreciated.

It's been years since I've last opened a T30. And even back then, I was not playing around with the fuses.
To make one thing perfectly clear: these fuses are *NOT* meant to be user replaceable and you're looking at a board level repair involving components that are beyond tiny. Unless you're very experienced with a soldering iron, you may just want to get a replacement board or an entire barebone T30...at today's prices, that's what I would do.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Udev kernel 2.6 boot problems and questions

Hello there.. During these days I'm trying to install a new linux kernel. I have the insane Idea of installing an old kernel. I compiled the "new" old kernel and I can't manege to get it to work efficently..
I keep receiving a message this message during the boot.
Failed to start udev Kernel Device Manager
Although I followed the requirements for undev related to the kernel 2.6
Why am I trying to install and older kernel? Well, the my reason is simple: my laptop keyboard that it's so annoying.. Every once and then it's not recognized at boot and it force me to reboot the system even for 4 or 5 times consequintely..
With the kernel 2.6 I never had such problems and so I thought It was worth trying..
Another interesting question that keep coming to my mind is related to the kernel that it's been update after pacman -Syu.
I notice that in /usr/src there is a a new directory eithe the new kernel called linux-3.9.5-1-ARCH, well if I try to build the kernel inside thi directory I get a message
linux-3.9.5-1-ARCH]# make
scripts/Makefile.build:44: /usr/src/linux-3.9.5-1-ARCH/arch/x86/syscalls/Makefile: No such file or directory
make[1]: *** No rule to make target `/usr/src/linux-3.9.5-1-ARCH/arch/x86/syscalls/Makefile'. Stop.
make: *** [archheaders] Error 2
The linux-headers are seems to be correctly installed to me...
Any Idea or explanation or suggestion would be very appreciated.
Thank you

Arch userspace is too new to survive with an older kernel. This isn't going to end well for you.
If you want your keyboard to function properly, I suggest you file bugs against the relevant parties and work with them to get actually get it fixed rather than go down this bizzare rabbit hole.
edit: even our LTS kernel (3.0.x) is too old for Arch userspace.
Last edited by falconindy (2013-06-14 15:00:23)

K7N2-L motherboard problems, and questions!

I'm not sure if this is the right place for this, but I think it is.
I have a K7N2-L motherboard that is giving me fits! I can't find this board in the data base to try and trouble shoot my issue, either.
Here's my questions:
Problem 1) There are three empty spaces in the floppy drive connection (plug) of this motherboard. Two of the spaces are in the second row, and are side by side, and don't appear to have ever had pins installed. This may be normal. These two empty spaces (blue X's) correspond to spots that don't even have holes through the motherboard to even install any pins. However, the third missing connector pin does appear to have had a pin soldered into it (red X), but now there is no pin. Also, when I attempt to start the system, the motherboard does post and will allow you to enter the BIOS set up. However, at the same time, I get a "Floppy Drive - FAILURE" warning during this part of the start up. This indicates to me that the drive is not being detected, and it may be caused by the suspected missing pin (red X). Here is a crude visual of the floppy plug lay out in question. The green I's indicate existing pins, and the X's the missing pins. The blue X's are the ones that appear to never have had pins, but the red X appears to have had a pin, as it's soldered, but is missing. Please, note the notch at the top of this crude illustration for proper orientation of the plug. If you have any info on this, please, give me some insight as I can't find any way of referencing this problem.
----------- ------------- ^ motherboard edge is here ^
I I I I I I I I I I I I I I X I I
I I I I I I I I I I I I I I X X I
Floppy Connector Layout
Problem 2) It's possible this problem is a BIOS problem, and could be corrected with a BIOS update. However, since I don't currently have a floppy drive, I can't update the BIOS. I've set the BOOT priority in the BIOS as, 1-Floppy; 2-CD-Rom; 3-HDD0. However, the board selecting the devices in the proper order, and thus I can't get any of my drive to boot from either a CD or a Hard disc. I do know that the processor I'm using is good, as it came out of another operating system board. The processor is an AMD Duron 1800/266 FSB. Here's what is being seen with the BIOS with regards to the processor. If, in the BIOS, I set the FSB to 100MHz the processor shows as a 1200MHz processor instead of an 1800. However, when I reset the BIOS FSB to 133MHz (as it should be) the BIOS now shows the processor as a 1900+. Neither of these is correct. Any ideas as to what may be going on?
Thanks in advance.........
kudzu48

Hi
I just checked 8 motheboards that I have laying around from MSI, Asus, Intel and Biostar. The pin location that you have marked in red does not have a pin in it. The ones that you marked in blue do have pins in them. If you are not the original owner, it may be that someone tried to replace a couple of broken pins and gave up.
A bios update should take care of the failure to recognize your Duron 1800. I have provided a link where you can see the later bios revisions.
http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=393&kind=1

Call Log Problems and Questions

I've owned this phone since late June, 2011 and overall like it. I came from a BB with "real" keys, but have been pleased with eth learning curve for the swype keyboard (except it's insistence on some nonsense words).
The real issue I'm facing: The Call Log
First off, it's painfully slow when compared to my old BB. If I want to call a recent contact I click over to the log, but have to first WAIT for the phone app to start, and then WAIT for the log to come up, then painfully WAIT to scroll, and then WAIT for that call to load the WAIT to FINALLY get a "Call" button. Why in the world is this fairly "native" app so frikkin slow. This is, after all, a phone.
Second: Why is the call log not threaded? I haven’t had an unthreaded call log in about 10 years. My wife calls a lot, but I should have 15 line items of her before the next distinct caller. When will this be fixed? Seems a major flaw
Third, why can't I choose which phone screen comes up first when i click "Phone" from the immovable home screen buttons? How often are users dialing numbers that are A-not in their call log or B-not a contact? Speaking of Contacts:
Fourth: Why is the contact search SO slow? I typed my last name in (so it should be finding only my family - maybe 10 contacts) and it took 8 seconds. Again, comparing to the BB, which had a list ready (from the exact same list of contacts) with every keystroke.
So, four problems. May I please have four answers?
Now one for which I can foresee the answer:
How can I get rid of all the bloatware on the phone? I don’t want:
AllShare
Amazon Kindle
V Apps
Backup asst.
Bitbop
Blockbuster
Guided Tour
IM
Latitude
Lets Golf
Media Hub
Rhapsody
Navigation
Places
Rock Band
Slacker
Tune Wiki
VCast
VZ Navigator
Nice job filling my new $300 phone with $0.02 crap

I cannot answer your questions with what I consider an effective answer. With that said are you aware that you can create groups in your contact list. The is easiest done on the computer from the Google Voice app. I have a group for my family, wife's family, coworkers, friends, doctors, restaurants, etc. It is much easier to find someone in a small group. I also have direct dial shortcuts on one of my home screens. I have one home screen dedicated to direct dial shortcuts. For those that I call all the time like my wife and home you touch the icon and it dials immediately. To do this long tap an open space on a home screen, click on shortcut, click on direct dial or direct message for quick texting. You can also have a direct shortcut to the actual contact if you frequently need to access the contact information.
I hope this at least helps you enjoy the phone a little better if you were not aware of these features. And yes, I wish the bloatware would go away.
BTW the 4 buttons at the bottom (not the hard buttons) are movable. You have to long press them to change them out.

T500 Problems and experiences with Lenovo's technical support / EZServ

After some issues and numerous calls to Lenovo's Technical Support, I just thought I would share my experiences here.
First off, I currently own a ThinkPad T500, which was designed to be a replacement for my older ASUS laptop.
While the ASUS laptop is still running okay, I have had a hard time trying to get the company to properly warranty the laptop. (they would make falsified claims that nothing is wrong with the laptop, so that they would not have to replace any parts - and when they do replace parts, they would simply create another problem and totally ignore the described problem.) The experiences were so stressful and disgusting such that I am sick of arguing with the company any further. My decision on the ThinkPad was based on that IBM/Lenovo is designed to serve business class customers and theoretically should have "business-class support". For this very reason, I have added the best warranty service they was offered to me at the time (3yr onsite + accidental). I am just guessing at that time I just wanted to get away from small companies and go to a company that would back their customers' laptops.
As soon as I got my hands on a T500, however, I have noticed that something is wrong with the card reader. Apparently the reader on the machine would not read SDHC cards (it does read SD cards, however.) This is a problem because I only use SDHC cards and the machine was not able to read any of them. As the card reader controller is manufactured by the same manufacturer (Ricoh) and my older ASUS laptop was able to read SDHC cards, I thought something odd was going on with my machine. This was also based on the evidence that other T500 owners were able to read SDHC just fine.
In addition to the card reader, I was also having troubles in which the machine would freeze whenever Nero Burning ROM (a CD/DVD authoring software) is used.
My first support call to Lenovo was not that pleasant, given that I was placed on hold for 20 minutes when the rep was looking up specs for SHDC compatibility. The rep also said that they would not troubleshoot 3rd party software and would not help me on the issue. I was also told that I should also call back during "regular business hours (apparently until 5pm EST, or 2pm PST (my time)" (despite that the technical support hotline is open 24/7) so that a supervisor can handle my case. This makes it very difficult for me to get to someone with any authority as I am usually busy throughout the day until late afternoons (~4pm PST -> 7pm EST).
Nevertheless, my second call to Lenovo was much more pleasant. The rep handled my case in a timely fashion and promptly provided replacement parts indicated by my problem. (Onsite motherboard replacement for the card reader, and a separate shipment for the DVD-RW drive). Turns out that the motherboard replacement did fix the SDHC issue, although the freezing problem was not caused by hardware failures, but rather a faulty driver that was corrected after Lenovo released an update months later on the Intel SATA controller drivers.
Five months later, after having to use a broadband WWAN card for my work, I also started to notice there is something wrong with the broadband WWAN card. The card used is the Ericsson F3507g card (or the AT&T broadband WWAN option). Not only would the connection be very flaky, it would also drop connections fairly frequently. It seems that a SIM card pull to another card would result in a perfect connection and ever since I have been using an addon card instead to use the Internet. When I confronted Lemovo with the problem, the experience was worse than the first one. I have made at least six service calls to Lenovo and everytime the reps will waste my time with basic troubleshooting which I told them repeatedly that I have already done (I have even reinstalled the OS but it seems that it does not matter to the reps). Here are some things that are repeated over and over:
1) Can you uninstall the Power Manager Driver and the Wireless WAN drivers and reinstall them?
2) Can you go on to our website and download the WWAN drivers (document ID: MIGR-70000 - I even remembered this number since it was repeated so many times) - and the Power Manager Driver and reinstall it?
3) Can you go to Device Manager (the rep would go step by step to it even though I told him I already know how to get there), and see if there are any "bangs" (exclamation marks) on any of the devices?
4) Since you were able to connect to the AT&T network, then from the hardware standpoint there is nothing wrong with your card. This indicates there is a software configuration or a driver problem. (I have been trying to acquire the latest drivers but what I have was already the latest)
5) Since your card could connect to the network, you should contact your provider for help. (AT&T blames it on the card)
6) I'm sorry but there is nothing I can do to help you. You should contact your provider about the card (despite that I acquired the card from Lenovo and not from them)
7) Are you sure that your card is activated properly? It doesn't show in our systems that the card has been activated properly. You will need to call both AT&T and the Lenovo activation hotline (whatever this is) to have your card work properly. (I have never heard of this before)
Despite telling these reps I have an addon card that works perfectly and that I have done all the basic troubleshooting already, none of them are really willing to give me a replacement card. They would either request that I send my computer back to the depot (which I do not want to do since I use this laptop everyday and that's why I have onsite warranty), fail to help me, or transfer me to someone else that makes me do all the troubleshooting all over again. (Every call I made to Lenovo can be said to be composed of at least 20 minutes of basic troubleshootings with the end result of not being able to help)
After having the case escalated to a team leader, I was told that someone would give me a call within a few hours since their team leader is with another customer. Result? No callbacks. Not within a day, nor two.
Called Lenovo again, they apologized, but samething happened - supervisor on the line - promised another callback by a supervisor - but nothing, nada!
Called Lenovo a third time - was again told the same thing, but I am not falling for that anymore - the rep finally agreed to give me a replacement, as well as as to send out a technician that would fix the LCD cover that is starting to get loose on one side.
At that time, I was so frustrated and this reminds me of the pain I have went through with my old ASUS laptop and their grumpy customer service. It just seems to me that it has to be that difficult to have anything resolved or fixed. (What is especially frustrating is that the basic reps do not have any authority to make any decisions, 90% of the time I will need to be transferred to a supervisor of some sort before my case can be handled successfully - which is hard at times given that I only have until 2pm PST to call them)
Received replacement, but did not fix issue. I have noticed that the GPS (which was part of the WWAN card) also has problems getting adequate signals for a 3D Fix. I have once again called Lenovo, this time raising the concerns with the GPS and seeking for help. Along with the basic troubleshooting, here is what Lenovo has to say about the GPS issue which frustrates me even more:
1) uh, G..P..S? what GPS? (most reps I call say this, shows me that they either don't know what a GPS is or know that there is a dedicated GPS builtin on the Ericsson module. Perhaps they don't even know that ThinkVantage GPS existed)
2) You will need to have active service in order to use GPS (I do have active service, but nevertheless that statement is false since a 3D fix can be successfully acquired with a dummy card - I guess the rep has no idea what he/she was talking about)
3) That's a software issue - you need to call AT&T and tell them about the problem (Again, I guess the rep has no idea that the GPS is not linked to AT&T's networks - there is a dedicated GPS on the card that allows the ThinkVantage GPS tool to acquire proper GPS signals) (Also, why would AT&T troubleshoot a tool that Lenovo made called ThinkVantage GPS? - I don't get it)
4) You need to uninstall, and then reinstall the Power Manager driver and also the latest WWAN drivers. (I did that, did not work - I have told them I even reinstalled the OS from scratch)
5) You need to go uninstall, and then reinstall the Wireless LAN drivers (although I am talking about wireless WAN, not LAN)
6) There are two wireless adapters in your laptop? Are you sure about this?
7) LAN, or WAN? What are you referring to? (I guess some reps are not aware what WWAN means)
After dealing with the numerous reps that have no idea what I was talking about, I have decided that I would just take the machine into depot, which would give me a chance to explain the other issues I have with the machine as well.
Here are some of the issues I am having with my T500 right now (please comment if you have the same issues or perhaps have a possible solution/workaround for it)
1. The left side of the LCD cover has a pressure point, which causes the cover to dislodge from the rest of the panel slightly when pressure is applied from the back side of the cover. (Could be caused by closing the lid, for example) - IBM technician applied some adhesive to the inside, which helped it from dislodging, although the left side is still a little filmsy compared to the right.
2. This error randomly pops up at infrequent intervals: "Display driver igfx stopped responding and has successfully recovered."
The latest GFX driver is installed and all updates have been installed. OS has been reinstalled but problems still occurs infrequently.
3. This error also pops up at infrequent intervals: "Active protection is not functioning as system detected the abnormal sensor status. To diagnose the sensor device, run PC DOCTOR DOS - HDD Active Protection Test and if it still shows, contact Help and Service for repair." The only problem is, my laptop only came installed with PC Doctor 5 for Windows and when I run it"
I ran a sensor check in DOS using the diagnostic CD and the sensor checked out okay. This error seems to happen mostly after I changed a setting in the Active Protection System software. (ex. changing the suspend time, etc)
4. By default, the internal microphone does not work. In order for the internal microphone to work, the Advanced multi-stream mode must be enabled in the SmartAudio control panel. If both redirection options are enabled, the internal microphones and the speakers would then work normally. However, the hotkey controls on the ThinkPad would not control the right device when headphones are plugged in (since headphones are classified as its own device when the Advanced stream mode is enabled) - Mute and volume controls thus only controls the internal speakers' volume, and have no control whatsoever when headphones are plugged in.
5. The brightness on the T500 is rather dim. I am not sure if that's how the monitor is, but I can hardly see anything unless the display brightness is close to the max setting. I have the 1680x1050 matte screen.
6. The WWAN card does not make a stable connection to the network and ThinkVantage GPS does not acquire a 3D Fix even when under direct sky for >20 minutes. What is interesting though is that if I turn off the monitor screen (Fn+F3) or close to lid, the WWAN connection will be very stable and GPS will function normally (acquire fix usually within 2-3 minutes). If the monitor/screen is turned back on after a GPS Fix is acquied, the signals will quickly deteriorate and the updates will either become delayed/inaccurate or a fix will be lost. The brighter the screen, the harder it is to get a fix or a stable connection. (At the max setting it is almost impossible to get a fix while at the lowest brightness a very weak fix can be acquired - this is the case even many sattelites have been detected) Perhaps something with power consumption? Or the LCD drawing too much power?
7. Although it does not happen very frequently, pressing Fn+F3 to turn off the display might cause the LCD to flicker on and off non-stop.
8. This used to happen more with the older version of the Lenovo Fingerprint Software - but sometimes the software tends to get stuck at the welcome screen after returning from sleep/suspend/standby mode. The screen will remain at Please Wait forever and a hard restart will be required to get back into Windows.
9. At frequent intervals the sound from the internal speakers would stop working and only the headphones would work. The sound might, however, come back if I leave the headphones plugged in long enough and unplug them. Restarting the Windows Audio service will temporarily restore audio but the same issue tends to happen again soon after that. Driver issue? (I am not sure if it's relevant, but I tend to put my computer to sleep instead of shutting it down)
I have explained all of these issues on a piece of paper that I have included in my shipment to Flextronics. I have also included in big letters to make sure that they do not send the laptop to the address where they originally sent the "box" to. This is because I am only at that address a few days during the year and I don't plan to be there most days during the year.
On the first day, it seemed that the status changed from "Machine being repaired" to "Hold for customer information".
Apparently I missed a call from a number with an area code of 901 (which is Memphis, TN - I assume this is Lenovo's support center, since this is where the package was sent to). No messages were left on the voicemail. Called the number back, but was however told that I dialed the wrong number and no one has ever called me on this number (the lady on the phone was quite rude too) I then called the 800 EZServ number instead, turns out that they wanted one of my passwords which I gave them.
The evening after I saw that the machine was successfully repaired and that it is being shipped back to me. However, no tracking number was provided. (There still isn't a tracking number on the EZServ status page)
Hoping that my machine was repaired in good condition, I took a day off so I would be able to wait for UPS to deliver my laptop.
Such that I have something to work with, I called the EZServ # and see if they had a tracking number for my shipment. At the same time, I asked what components were replaced and/or what components were installed to the system. To my surprise, they reimaged the whole system and I was not even informed about this at all! (I do understand I checked the Yes box in the problem description page, but I felt that it was important that the repair center let their customers know before their data will be destroyed - luckily I imaged my laptop right before I shipped it out so I have a copy of my data) In addition, it also seemed that they did not read any of the pages I enclosed in the shipment since nothing about the WWAN card was ever mentioned, despite special emphasis placed on this when I called Lenovo to have my computer sent back. It seemed that the rep only recorded one of the problems I listed above, which was unsatisfactory.
The repair process was disappointing, as I have included in my problem description that I have previously tried reinstalling the whole OS from scratch and the problems did not go away. Reimaging the system will also probably have no effect on the problems I have described in the problem description.
What is more surprising to me though was that they totally skipped the notation I put on to have the notebook shipped to an alternate address relative to the box address. To make this impossible to miss, I miss drew a big * and circled it many times so that anyone would see it if they were reading the sheet. I found out shortly after checking on the UPS website that the city the package was being shipped to was that of the wrong address, and not the city of that of the alternate address. I was horrified after knowing that the package would not arrive today but yet I still took a day off work. (How disappointing?!)
Again and again, I called EZServ to see if I can have the package intercepted so it can be delivered to the right address. An intercept was placed on the package, although I received a call 30 minutes later from UPS saying that the intercept failed since the package has already been delivered. UPS also told me there is no way the people living there can simply return it and continue on with the intercept. Not happy with what I am hearing, I called EZServ and see if they can set up a pickup request to have the package delivered to my address. The first rep hanged up on me shortly she answered. The second rep called UPS, placed me on hold for more than 20 minutes, then hanged up on me. The third rep called UPS, and told me that they have esculated the case and that "UPS will handle everything", whatever that means. (she refused to disclose any more details). She told me that I would be receiving a call from her shortly on the details on the upcomings and promised that I would be receiving my laptop back. As with Lenovo, I didn't receive any callbacks. I called EZServ once more, and all they would say is tell me to wait. Sick and tired of waiting and calling and not getting anywhere, I drove 100 miles to where they shipped my laptop and picked it up there. I just don't know whether to trust the EZServ people anymore....
As far as the laptop goes, I didn't have time to open the box or to test it yet. But I will let you all know once I have taken a look at the results.
While the past experiences have been painful, I haven't lost all hope in Lenovo yet - although I really think that the customer service can really improve on certain levels.
Please give me advices on what to do next!
Thanks for reading this!
Message Edited by swg0101 on 04-04-2009 11:02 AM

Swg0101
Thanks for sharing your details - it seems like we should focus on recovery of your system at this point.
I've sent you a PM - I'll look for your private message response with your contact information and case details so we can look into this and get you some help.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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E50 problems and questions

Hello, I have a few questions aboyt e50.
i own to phones model e50 and this is what i need:
- big font size for contacts
- is there any way to have wireless on e50?
- the multi task doesnt work ... i tried to upgrade the software...but the same problem
- and the last question is:
how to activate PTT? is says to check the settings...but i dont know these settings.
thanks.
Message Edited by alexrose on 26-Jan-2008 01:37 PM

You cannot increase the font size of S60 3rd edition handsets as it is not a feature they support, you can however download an application called font magnifier from Nokia Software Market http://www.softwaremarket.nokia.com
You unfortunatlye cannot get WLAN for the E50-1 either as there needs to be hardware support for this feature too. The E50-1 was the entry level Eseries handset more voice centric therefore no 3G or Wi Fi.
As for the multi tasking, all S60 devices support multi tasking, simply hold down the menu key to open task bar, if you need to minimize an app and keep it running in the backround, simply press the menu key once when in that app, do whatever you need to then hold down the menu key again and select your previous app from the task bar to continue!
PS: Don't keep to many apps running to prevent slowness and?or freezing
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

VOD - Problems and Questions

I'm in VHO 7 and use VOD all the time mainly for the network shows and premium subscriptions. Been having a tone of problems with VOD not being updated for days/ sometimes weeks at a time on and off for these past 6+ months . Also have the bizzar hourglass icon which has taken the place of the 'new' and red triangle icons. None of the free titles show the avaiable until date. A big problem also is that many times the HD VOD does not match the SD vod - folders available in both sections will not have the same episodes or HD will be missing episode thats available in SD. I've contacted Verizon nearly every way possible, so now I'm turning to this forum to see if anyone else is having the same problems and to see if anyone has any support? Maybe by chance someone at verizon will offer an explanation? Twitter has failed, emailing them through contact us has failed, tech support has failed - what else is there?
I'd also like to know why verizon does not offer all the HD VOD available on the market? I have used Comcast, TImeWarner, and Cablevision VOD in the past and they all have a ton of free HD VOD from the networks that verizon does not offer. They even offer HD VOD of networks not even aviable in HD on the network. I sent the same message to the person who runs FIOSTV twitter and he replyed the with standard issue PR message claiming Verizon offers nearly all HDVOD available and its up to the providers. We all know thats a load of crap. I like the service or I wouldn't still be with them. Just do not like lame excuses and poor response to problems.

Hi we just went to a one bill with fios TV int and wireless and within the first week of service I was already on the phone trying to find out why I lied to too. vod is advertised as to be on demand within 24hrs of original air date but I wasn't receiving most of them for several days later if not a week later. So I called and spent several hours on the phone and all they told me was everything on their end was working fine and they put out a trouble ticket so I got a phone call and we talk and I said why I'm I not getting them on time and I was told bc it's up to when the tv stations release it to them and then they would release to us and I told them that's not the way vod works I told them to provide a service like that theirs a contract between Verizon and the carrier's so he said he would keep a trouble ticket and I would here something back within 48hrs I waited 3 days and I called back only to find that the ticket was gone they told me the reason for that was he put in problem resolved and we were no where close to fixing the issue so I spent more time on the phone with someone different only to here the same thing and I told them the same thing and he finally called someone else and he got back on the phone and said I was right the reason why I don't get vod on time BC I'm not in a high volume market Verizon has states and county's broke down into blocks and were I live is a low volume market so it doesn't get released to me within the 24hrs. But if I lived in a high volume market like a big city with lots of customers I would get it. After my one year contract I'm done withem. comcast has no issues with this problem in my area and that's were I'm headed and this is not the only issue I've had hope this helped

IMovie newbie with problems and questions

I first posted this in iMovie 9 which was incorrect. I am at iMovie version 6.0.3.
I am new to iMovie and am struggling with my first project. My current problem is with transitions and playback. I have added a transition between my first and second clips and it shows in the clip viewer. However, when I click on the first clip and click play the clip plays to it's end but the transition does not start. If I then click on the transition and click play it goes through the transition but the next clip doesn't start to play. In fact, none of the clips play unless I click on the specific clip and click play. I would expect the entire movie to play from start to finish. Am I missing something? The iMovie Getting Started instructions are not very helpful
Thank you
John

Sorry guys (Klaus and Karsten). I didn't look thoroughly enough (most unlike me)! When the iMovie Help window appears (following the link Klaus provided), it is blank. But then I clicked on the Home button - the middle icon shaped like a house at the top left of the window. Immediately, the Help Index appeared from which I could access all the items.
How embarrassing - I should have known better, having used Help many times in the past (in all versions of iMovie).
Apologies also for my comment about Apple removing Support articles! I think baby sitting yesterday threw me off a bit
For the benefit of other users (including John Hendrie, the OP), this is the link we are talking about (as kindly provided by Klaus): http://docs.info.apple.com/article.html?path=iMovie/6.0/en/imv1096.html
John
Message was edited by: John Cogdell

Newbie with application problem and question on cam chats!!

Hi, ive just got my macbook yesterday and I bought the student edition of adobe creative suite master edition for uni. After buying this and installing it, i wanted to save the main applications in a stack for easy access rather than going to the HDD then apps then clicking on the individual. As there are approx 14 application in this package, it is too many to have in the dock so a stack out be great.
However when i dragged them into the a new stack it carried along all the other files with each program which was messy. So i went back and did it again but by using the app itself. When i went to open them it said it had been moved and needed repairing. So i reinstalled the lot and i now have them in the application folder again.
Please can you help me to create a stack with all the applications, i think these would need to be short cuts but i dont know how to create them. Thanks for your time.
Oh. Leopard is amazing. I hooked up ichat with an aim account and its wicked, only have one contact though. What other instant messenger can i use that works with the cam rather than loading up windows and msn. I currently have ichat which works and adium.

Hi shorty,
Welcome to the bright side of the computing universe. Here's your first lesson in Mac terminology. The Mac equivalent of the Windows 'shortcut' is called an 'alias'.
Here are ways to create and use aliases:
To create an alias, click the item to select it, and choose File > Make Alias (or Command - L). You can create as many aliases as you need for a single item, and you can move the aliases to folders or to the desktop.
To create an alias for an item and relocate it in one step, hold down the Command and Option keys while you drag the item’s icon to another folder or to the desktop. Release the mouse button before releasing the Command and Option keys.
To find the original item of an alias, select the alias and choose File > Show Original.
Enjoy your new MacBook… =)

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