Problems importing and playing songs from an external cd/dvd drive

Question

I am having problems importing songs on my PC from an external usb drive. What I have is an external combo usb firewire drive hooked up to my pc with a usb cable. (usb 2.0) When I launch itunes, it sees the cd I have loaded but when I go to import the songs, itunes just pops past each song in a second like each song was just a second in length. Then I have some corrupt file in my itunes library. Itunes gets the cd names and titles from CDDB correctly but can't play the songs or import them. I use this pc solely for playing audio, it is a Pentium 4 2.6 with 1GB of ram with build in usb 2.0 on the motherboard. There is no other software installed on the system other then virus software. When I use Windows Media Player the cd is read perfectly fine. I even play DVDs off the drive with no problems too. This problem in intermittent, with different cds. These are all commercial cds not burnt ones that someone made for me. Any help or suggestions would be appreciated.

Answer 1

Hi Toonz - I have exactly the same problem when trying to import songs - itunes does recognise the cd drive and names of tracks etc - it just won't play more than one second of each, or import any more. i did run the cd diagnostic check you suggested - results below - don't mean anything to me i'm afraid - any bright ideas?
this was a christmas present and i haven't managed to put any new music on apart from what was already on our pc, so am v sad and hope you can make it better....
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ASUSTeK Computer INC. A7N8X2.0
iTunes 6.0.0.18
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 9500\RADEON 9500
IDE\DiskMaxtor6Y120P0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomATAPICD-RW_52XMax______________________150D___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSONYDVD-ROM_DDU1612____________________DYS1___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD-ROM DDU1612, Rev DYS1
Drive is empty.
E: ATAPI CD-RW 52XMax, Rev 150D
Audio CD in drive.
Found 14 songs on CD, playing time 65:08 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 00:17:42
Track 3, start time 04:59:28
Track 4, start time 12:35:43
Track 5, start time 16:11:73
Track 6, start time 22:46:73
Track 7, start time 28:23:27
Track 8, start time 32:37:70
Track 9, start time 37:46:01
Track 10, start time 42:35:14
Track 11, start time 46:22:32
Track 12, start time 50:29:14
Track 13, start time 55:20:60
Track 14, start time 60:46:54
Audio CD reading failed. Error Code: 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 20 24 32 40 48 52.
The drive CDRW speeds are: 4.