Problems re-installing LeanPrint after system restore

How do you do this? I had to do a full system restore on my laptops, and now I cannot get leanprint to work. I get the error message that "This Adobe LeanPrint license is active on two other computers. The activation grace period for this additional computer has expited. Deactivate an instance of the license or contact Adobe."
I have called (no answer), emailed (auto-reply), and have been on hold for more than an hour for someone to assist me in the "chat window".
Can anyone out there help??

Hello Renee,
Sorry to hear that you faced inconvenience while contacting support.
We have added an additional seat to your license and would request you to now try activating Adobe LeanPrint on the computer where you were facing this issue.
The best way to contact LeanPrint support would be by phone at 800 833 6687 (IVR Options - 2 > 2 > 3 > 6 > 4) for North America.
Let us know in case you still face any issues and we shall be glad to assist you.
Regards,
Sharad

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Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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Hi,
Welcome to forums.
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C:\Program Files (x86)\Common Files\Adobe
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Thank you for your perseverence.
Yes I am the first and only owner/user of this iPad.
No the iPad has never been jailbroken (or dropped, knocked, dunked or sat on)
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2) All Contents and Settings erased as per: http://support.apple.com/kb/HT5661
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Re-install after system restore

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Superuser
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I need some help please.
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Hi NRDF Design,
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Hi
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"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Mylenium

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Problems re-installing LeanPrint after system restore

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