Problems reseting Safari 7.0.3 Mavericks
Hi,
Always when i try to reset SAFARI 7.0.3 (OS X Mavericks 10.9.2) safari do not respond ( freezing spinning wheel )
Then i need to force quit Safari. Then i try to reset again and finally works.
Why when i try to reset for the first time Safari do not respond?
Thanks a lot.
Delete Safari .plist file.
Quit all applications.
Option click the "Go" menu in the Finder menu bar.
Select "Library" from the drop down.
Library > Preferences > com.apple.Safari.plist
Right click on it and select "Move To Trash".
Restart. Relaunch Safari.
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After update mavericks osx 10.9.2 have problems with safari
after up[date to mavericks osx 10.9.2 safari is unresponsive and often prevents closedown. have had same problem with mac mail but perhaps sorted after advice thru this forum.
Go step by step and test.
1. Power cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode
http://support.apple.com/kb/PH11212
2 Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Click "Reset".
4. Safari > Preferences > Privacy > Cookies and all other website data:
Press “Remove All Website Data” button
5. Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions -
Despite ticking the box "remove all website data", when I reset Safari not all stored cookies are eliminated. How can I overcome the problem? Or is it a bug?
I have done a little experimenting: 1-close all open windows (I found that I had to do this step in order to keep Safari from hanging-will be explained later). 2: Remove all data in Prefs. 3: Immediately close the prefs window (no window should be open at this point) and quit Safari. Try to complete step 3 fast as possible; I have it down to a few seconds. The reason I urge you to close all windows is that Safari hangs until forced to quit upon immediately quitting after removing cookies. I think the auto page reload in Lion is the cause of these hiccups but I can't be sure about that. The hasty quit I found is crucial to success. Don't know why that is but it could prevent the data from re-populating. A quick flush, if you will. Hit me back if you need any of my suggestions clarified; a bit wordy, I know
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Audio playback problems in Safari since Mavericks upgrade
I've been having intermittent audio problems in Safari ever since upgrading to Mavericks on my iMac.
Google Play Music doesn't make any sound at all in Safari. Works fine in Firefox.
Downloading audio clips/mp3 playback in Safari has intermittent clicks/pops & sounds terrible.
Tried installing latest version of Flash player...no help.
Everything used to be fine before upgrading to Mavericks.
What gives?I did the following and got it working again....unfortunately, I'm not sure which action specifically fixed the problem, because I did a few at the same time.
From Google Support:
"Alternatively, you may enable HTML 5 audio without the need for flash by clicking on the gear icon in the upper right corner and selecting 'Music Labs'. From here, you may click the radial 'Enabled' button to the right of the HTML 5 description.(Note: You must be using Chrome, Safari 3.1+ or IE 9+)
Clearing your browser's history and cache has been reported as solving this issue."
Works fine now.
Note: Although Google Play Music is working now, MP3 audio playback directly through the Safari browser still sounds clicky/poppy. This issue doesn't happen when using Firefox. -
LATELY HAVING A PROBLEM FORWARDING EMAIL VIA GOGGLE FROM FOX NEWS ARTICLES, WHEN I CLICK ON GOGGLE I SEE SAFARI CANNOT CONNECT WITH SERVER.
HAVE TRIED DELETING CACHE AND COOKIE, HISTORY AND RESETTING SAFARI WITH NO SUCCESS.
ANY HELP YOU CAN GIVE ME TO RESOLVE THIS ISSUE WOULD BE GREATING APPRECIATED.
THIS IS MY FIRST TIME USING THIS FORUM, NEW AT THE COMPUTER WORLD.
HOPE YOU'LL BE ABLE TO HELP ME RESOLVE THIS PROBLEM.
THANK YOU!It isn't Goggle. Did you make sure you went to Google?
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Resetting Safari causes problems with iTunes
I frequently have to access a problematic Web portal for work that requires me to accept all cookies for it to work properly. So, I've take to periodically resetting Safari to clear out all the tracking cookies that accumulate.
The problem is this: when I reset Safari, iTunes Match stops working (it doesn't throw an error; the icon just changes to a cloud with a lightning bolt inside).
In order to get things working again, I need to log out of both Match and the iTunes store, quit/relaunch iTunes, log back in, re-add the computer, and wait for it to sync before I can use Match again.
Even if, by some distorted sense of programming logic, Apple has linked the browser to it's music player, performing a housekeeping function in one app shouldnot cause an adverse issue in another app.
This issue has been going on for several versions of both apps, and I was hoping it'd be cleared up with iTunes 11, but, nope. I've even reinstalled the OS and started from scratch on one of the machines when I upgraded the hard drive, but the problem persists there, too.
I'm using Safari 6.0.2 on OS 10.7.5 on a Mac Pro, Safari 6.0.2 and 10.8 on both a MacBook Air and a Mac Mini, and have the same issue with all three.
Annoying, to be sure.
So, after all of that, does anyone know of a workaround that will allow me to clear Safari of unwanted tracking crap without causing all those login issues with iTunes Match?I only signed up to iTunes Match a couple of days back but am also having this problem on my Macbook Air. I too like to Reset Safari regularly.
As you've noticed, it is the cookies being cleared by Safari which causes this problem. I've gone into the cookies and found apple.com is the one that we need to keep in order to keep iTunes match happy on this device. I've tried to find a way to protect this cookie and exclude it from Reset Safari or Remove All Website Data, but no joy. I can't find a way to do this.
One workaround I have come up with though, is to manually delete the cookies and other website data, whilst keeping apple.com. This may be of no help to you, zeraphoto, as I guess you're looking for a way to do this with one click, such as Reset Safari, but this may be of use to others with less knowledge of cookies.
When you go to Reset Safari, untick Remove All Website Data. This will prevent cookies from being deleted. To clear cookies and other webiste data, go to Safari Preferences, Privacy, then under Cookies And Other Website Data click on Details. Here you will find the sites which have cookies and other website data stored on the device. Simply select all except for apple.com, and hit Remove. iTunes Match will still work.
Like you say though, Apple really need to make iTunes independent of Safari. If it is storing data, it shouldn't be in the general cookies location on the device. It makes no sense.
Apple, please correct this somewhat major flaw. -
Problem after I reset Safari ... revisited
Hello,
This is Francie1939. I wanted to tell Barry and Starman and any others who tried to help me that today the color of my websites that I had visited NOW show in a different color, just as I wanted. What did I do to solve his problem? Not a dang thing! Why is it suddenly working? Who knows? I just am happy, will count my blessings, and move on. What a weird situation.
My original message was posted on July 7th.
FrancieHi Francie
Glad you were able to get back on-line. Easier to respond to these things here in the forum than by e-mail as a running dialogue occurs in the thread that brings other people, such as Barry, into the process. More heads are better than one, that's for sure.
What to do next. Link activity on a web site (read vs not read) ought to be straight forward. When you reset Safari, you did the following:
- clears the history file of all entries
- empties the cache (think of the cache as a storage bin that helps speed up page loading from sites you've already visited during a session or more).
- removes Cookies - (those little files some web sites use to keep track of your personal information, as well as browsing activity within a specific site
- removes your Auto-fill information such as sites visited requiring name/address information, or passwords
So you can see, the reset is like wiping the slate almost clean (your bookmarks are preserved rather than erased). When you reset it, activity showing the links you had accessed disappeared too.
Safari Enhancer lets you alter the color of the read and unread links. The standard colors of "blue" for unread, and another color for "read" may not be to some people's liking. I thought by using Enhancer, you might revive the link colors. Didn't seem like this had its intended effect.
Have a look at your Safari Preferences in the Safari Menu, or press the Apple Key + the comma key (shortcut for opening preferences).
In the Auto-fill panel, make sure the "other forms" and "user names" are selected.
Also, restart the computer, then open Safari and try Google again. Let me know if it's showing the link activity.
Post back
- -
I'm having a problem with cookies on Safari.
Even after setting system preferences to Never accept cookies and having deleted all cookies, Safari continues to add cookies. I've tried to Reseting Safari several time but the problem persists. This is occurring under two different user logins one of whom is an administrator the other a standard user. How can I get safari to Never accept cookies? This is a recent problem because in the past it used to work properly. Any idea what might be going on here?Hi David:
I did read (yesterday in another thread) about a similar problem. I cannot test it myself as I accept cookies (from sites I visit) and do not want to delete all of mine for a test.
I do not know whether it meets your requirements, but you could turn on private browsing. I use that (or Microsoft's variant on IE) when I use public computers.
Barry -
Have ICloud, and mobile me and on mobile me a pinwheel continues to spin without stopping. Have turned off computer. Reset Safari. Pulled up system preferences and clicked on mobile me to see if it would clear up and to no avail as I am still typing this the pinwheel is still spinning and has been all morning. I have Lion version 10.7.4 installed over 1.5 months ago and have never had any isssues.
Any suggestionsTq1, just checking in with you all my memail pinwhell is still spinning. I know you are all busy at work so when you have a moment, suggestions would be appreciated
Thanks
Tq1 -
How do I tell my computer to show the websites I have opened in a different color? I just now reset my Safari and Googled a topic. I got the list of websites regarding my topic, then looked at one of the websites. When I hit the "back" button and returned to the page that had all the websites on my topic, the website that I finished looking at did not show in a different color. Thus I could tell not which website I had been to and which I had not opened yet. Before I reset my Safari, websites that I had opened showed in a different color. I hope I am making myself clear.
Hi Francie
Glad you were able to get back on-line. Easier to respond to these things here in the forum than by e-mail as a running dialogue occurs in the thread that brings other people, such as Barry, into the process. More heads are better than one, that's for sure.
What to do next. Link activity on a web site (read vs not read) ought to be straight forward. When you reset Safari, you did the following:
- clears the history file of all entries
- empties the cache (think of the cache as a storage bin that helps speed up page loading from sites you've already visited during a session or more).
- removes Cookies - (those little files some web sites use to keep track of your personal information, as well as browsing activity within a specific site
- removes your Auto-fill information such as sites visited requiring name/address information, or passwords
So you can see, the reset is like wiping the slate almost clean (your bookmarks are preserved rather than erased). When you reset it, activity showing the links you had accessed disappeared too.
Safari Enhancer lets you alter the color of the read and unread links. The standard colors of "blue" for unread, and another color for "read" may not be to some people's liking. I thought by using Enhancer, you might revive the link colors. Didn't seem like this had its intended effect.
Have a look at your Safari Preferences in the Safari Menu, or press the Apple Key + the comma key (shortcut for opening preferences).
In the Auto-fill panel, make sure the "other forms" and "user names" are selected.
Also, restart the computer, then open Safari and try Google again. Let me know if it's showing the link activity.
Post back
- -
I am logged in a computer (that is used by others) as a 'guest'. I would like to completely hide my browsing history and I hear this is done by 'resetting Safari'. My question is, will this mess things up for the other people who logg into use the computer? Or does the resetting apply only to the guest?
Hi Chris
anything, including resetting, that you do as guest should not affect other users who log into their own accounts. Just logging out of guest should remove the obvious history/cookies etc although of course it's possible for an admin of that computer to keep track of some info. -
Is Safari still crashing in Mavericks?
Upgraded to Safari 6.1 in Lion (10.7.5) and now it crashes when I click on some links. (Every time I click on the new iPad Air site link). I see that others are also having similar troubles. Does Safari still crash in Mavericks?
No problems with my MacBook Pro with Mountain Lion (using now) but when I removed Safari extensions and tested as a guest user on my iMac using Lion and even after resetting Safari and emptying caches (which has worked in the past to stop Safari crashes) problem persisted. Will try again later and post crash report.
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How to stop Safari from freezing with Maverick??
I updated my late 2009 IMac with Maverick in late December. It continues to get hung up in Safari after 2-3 webpages. I have used Glims Unistall over and over again as suggested in numerous posts to no avail I continue to get a frozen page in Safari. I shut down, empty caches, reset Safari and nothing seems to work. Wondering if Apple is going to have a permanent fix for this problem. I don't think I am the only one.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Safari is hanging since Mavericks
Ever since I have installed Mavericks, I have not been able to use Safari. I have had to use Chrome and I HATE Chrome. I have read about "Extensions" being the problem, but I have gone to the Preferances and there are none there. I even turned them off and and the problem remains. I have removed all antivirus software and reset Safari. After all these steps I restarted my Macbook Pro. While running Safari (and while its hanging) I checked the "Activity Monitor" and took the following screen shot. Any help would be GREATLY appreciated. I love Safari and really want it back.
Read this whole message before doing anything.
Back up all data.
Quit Safari if it’s running. Then select
▹ Force Quit…
from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
Step 1
In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
If Adobe Flash Player is installed, select
▹ System Preferences ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.Safari
Caches/com.apple.WebKit.PluginProcess
Caches/com.apple.WebProcess
Caches/Metadata/Safari
Preferences/com.apple.WebKit.PluginHost.plist
Preferences/com.apple.WebKit.PluginProcess.plist
Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
Step 2
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard by pressing the key combination command-C.
Quit Safari again. Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with Safari. If you use another browser, you may have to press the return key after pasting. A folder should open. Delete the following items from the folder, if they exist:
com.apple.Safari
Anything with a name that begins "com.apple.Web"
Quit Terminal. Close the folder. Launch Safari and test.
Step 3
If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
Cookies/Cookies.binarycookies
Internet Plug-Ins
Preferences/ByHost/com.apple.Safari.*.plist
Preferences/com.apple.Safari.Extensions.plist
Preferences/com.apple.Safari.LSSharedFileList.plist
Preferences/com.apple.Safari.plist
Preferences/com.apple.WebFoundation.plist
PubSub/Database
Safari
SyncedPreferences/com.apple.Safari.plist
Here "*" stands for a long string of letters, numbers, and dashes. Note: you are not moving the Safari application. You’re moving a folder named “Safari.”
Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
File ▹ Import Bookmarks
from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place. -
Safari painfully slow with Maverick
Safari is so slow since I installed Maverick; I don't get it. I installed Chrome which does not seem to suffer from the same problem.
Am I the only one?
I tried to reset Safari ans clean up all history and remove all cookies: there is no difference.
Any other suggestion?
Thanks,
--JM*Note be sure to read everything first and ask questions if you don't understand something.
Here is what I did to get Safari running 100%. Let me start by saying that some of these steps are somewhat advance and if you don't follow directions well you can break something. I essentially removed all 3rd party plugins and reinstalled them after.
First User Specific Plugins (If you are only having this issue with one user this alone should resolve your problem):
Create a folder on the desktop call it Safari Plugins User this will be used to backup the plugins that are user specific.
Finder > Go > Hold the Option Key > Select Library
Then open Internet Plug-ins > Move any plugins found in there to the folder you created on the desktop for Safari Plugins User. (If this folder is empty then move to the System Wide Plugins).
Then System Wide Plugins (These affect every user, if you created a new test account or tried guest but still having issue with Safari this is a good idea):
Create a folder on the desktop call it Safari Plugins System this will be used to backup the plugins that affect all users.
Make sure you Quit Safari don't just close the Window.
Finder > Go > Computer > Machintosh HD (or whatever you named your startup disk) > Library > Internet Plug-Ins > You can move all of the plugins to the folder previously created on the desktop
Open Safari and see how it behaves if it works good then Quit Safari and move half of the plugins back > Reopen Safari and see if still OK if it is then move acouple more plugins back until you find the one(s) causing issue and reinstall them if applicable.
*Note personally I only moved Default Browser.plugin, Quartz Composer.webplugin and QuickTime Plugin.plugin. Adobe Flash was installed fresh, Flip4Mac was reinstalled fresh and Silverlight was reinstalled fresh.
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