Problems syncing SDA using Missing Sync; Mark/Space support is unhelpful...

I've had a nightmare of a time trying to get my TMobile SDA (smartphone running Windows Mobile 5) to sync using bluetooth (or even the USB!!!) with my MBP.
Can anyone help me?
The crazy thing is that it worked the first time I tried, and then once again in the million attempts I've made, but it won't work anymore, ie the phone and computer say that they're paired but then the phone says "use a computer with Active Sync installed" and the Missing Sync s/w does NOT register or otherwise acknowledge that my phone exists, is hooked up and syncable.
This is REALLY frustrating, esp since it won't even work with the USB connection!!
any suggestions or tales of great success with Missing Sync and the SDA??
MacBookPro 2.16 Mac OS X (10.4.8)
MacPro 2x2.66 // MacBookPro 2.16 Mac OS X (10.4.8) T-Mobile SDA with Windows Mobile/ Missing Sync 3.something

I have Missing Sync working fine with my Cingular Blackjack, which is a WM5 Smartphone based system. There is much written up on this at the Mark Space forums - the major reason why people are having problems is that the phone radio (aka flight mode) must be turned off prior to syncing. This has caused many problems and once you get in this habit, it works reliably every time. The folks at Mark Space are well aware of this and are working on a fix in the future using a different protocol that would alleviate this issue.

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Syncing ical using "missing sync" to handheld PPC 6700

All of a sudden I can not sync. Maybe software update conflicted? I use markspace missing sync to sync my PPC 6700 and ical. I have reset my handheld and rebooted my mac book - no change. Any help would be greatly appreciated.
mac book Mac OS X (10.4.10)

Just to clarify the issue, it's not really Mountain Standard Time that is observed in the winter in Arizona and Pacific Daylight Time in the summer: it's actually Mountain Standard Time which is observed year around.
With the exception of the Navajo tribal lands which do make the switch to Mountain Daylight time—and the wholly contained Hopi tribal lands which do not make the switch but, in typical, historic anti-Navajo fashion stay with the remainder of the state—Arizona simply does not make a switch to Mountain Daylight Time, remaining instead on Mountain Standard Time the year around.
That's an important distinction in configuring time zone information on both your Macintosh and your Palm smartphone. Your Palm 700p should reflect a -7 hour offset from GMT and both a manual DST setting, and no check to enable DST. If you want to create an accurate setting for Scottsdale, by the way—instead of using the default Phoenix designation—you can enter the Location: value as 33°62'N 111°92'W in a newly created Scottsdale location, instead of the 33°26'N 112°4'W values given for Phoenix.
On your Macintosh, you should also select MST Phoenix as the value in the Time Zone tab of the Date & Time System Preference pane, and be sure that in iCal, the Turn on time zone support option in the Advanced pane of the Preferences… dialog is checked or enabled, and that the America/Phoenix value appears in the upper right corner of your iCal main page.
You may have to manually correct some records after making any changes to these values, but once you have done that and synchronized, your entries will appear correctly on both platforms.

Syncing Treo 680 with Mac PIMs (using Missing Sync)

Thanks to Michael Lafferty's excellent advice, I was ready to start syncing my Treo 680 with Mac's PIMs using Missing Sync. However, after extensive research and asking questions on five different forums, I'm getting conflicting advice. H
Here's my Treo PIMs situation:
Calendar 802K (6378 events/12 categories)
Contacts 1285K (2306/13)
Memos 184K (52/14)
Tasks 79K (250/10)
Here are the issues that I have received conflicting answers about:
1. I have 9 custom fields on my Treo with a lot of information in them. These are critical fields to me. It took me many days to pull this info out of my Contacts notes and enter in these 9 custom fields for 2306 contacts. Is it true that I cannot sync these 9 customs fields with Mac's Address Book? I've been told many times that this won't happen. If it can be done, will changes that I make in data entries for these fields in the Mac Address Book sync properly and be reflected on my Treo.
2. Can the conduits be set to "handheld overwrites Mac"? I've been told that it cannot. This and #1 are deal killers for me.
3. I have seven phone fields on my Treo. They are in this exact order:
work (1701 entries)
home (209)
Fax (291)
email (201)
mobile (201)
pager (31)
main (145)
Will I be able to successfully sync these with Mac's Address Book? If not, is there any reason that I couldn't take whatever fields won't sync and move them to some of the Treo 9 custom fields? The last question is moot if custom fields are not supported.
4. I average about 12 categories for each of my 4 PIMs. Do these all sync over correctly to the Mac PIMs?
5. I also have Treo notes attached to many, if not most, of my Contacts, Calendar events and Tasks. Will these all sync properly with the Mac PIMs such that I can make changes on either side of the equation and have them reflected after syncing on the other side?
6. Are there any other limitations in my ability to faithfully be able to recreate my 4 Treo 680 PIMs accurately and completely in the Mac PIMs?
I realize that any reference to non-Address Book PIMs is off-target. I hope you'll excuse me dumping the other three PIMs into the mix. My primary concern is Treo Contacts/Mac Address Book.
MacBook Pro Mac OS X (10.4.9) Treo 680 (DateBk6)

Q: I have 9 custom fields on my Treo with a lot of information in them…
A: The Missing Sync does not synchronize custom Address Book fields between a Palm device and your Address Book application, but will not remove those fields from the Palm if the conduits are set to synchronize. If your conduit is set to the nonstandard Overwrite handheld with desktop data, the custom fields will be overwritten. I point this out because it is, at times, necessary to make a choice like this, and as a result: its bye-bye custom field data!
The Missing Sync cannot perform custom field synchronization because the Sync Services framework does not allow The Missing Sync to create new fields in Address Book to match your Palm custom fields.
Q: Can… conduits be set to handheld overwrites [desktop]?
A: No, because again, the framework does not support this specific type of bidirectional data transfer.
Q: I have seven phone fields on my Treo…
A: This is an issue primarily with the manner in which a Palm device handles such information. Though they are displayed in a particular manner on your device, they are not necessarily stored in a specific order by the Palm contact application, and can only be retrieved when labeled with an expected or 'accepted' field label. This issue gets complicated quickly, but in short…
• only the first seven phone numbers sent to your device by the framework are written to the device
• the order is not something that can be controlled by a developer, and it is not necessarily the order displayed in either the Address Book contact record on your Palm device
• the Palm contact application does not distinguish between phone number and electronic mail address, though Mark/Space parses the data to look for the @ character—and, finding it—handles it as an electronic mail address
• only one of the several IM addresses you maintain in an Address Book contact record is transfered, and only one URL is transfered
• Palm categories are mapped to equivalent Address Book groups
As to synchronizing additional data to Palm custom fields, that's not supported. The place to put such data is in the Note: or Notes: field.
Q: I average about 12 categories…
A: As I suggested above, category and group equivalents are recognized and synchronized. Be sure that you name the ones you intend to synchronize identically in both environments.
Q: I also have Treo notes attached…
A: Again, these should synchronize bidirectionally, without issue.
Q: Are there any other limitations in my ability to faithfully be able to recreate…
A: Oh, yeah: because the data field labels and contents do not map 1:1, it is nearly impossible to create identical records in both environments. Look for the common abilities…
• a maximum of seven telephone numbers and electronic mail addresses
• a single IM identifier
• a single URL
…and work within those bounds. You can generally store and synchronize any additional identifiers in a Note: or Notes: record, but this is clearly less flexible and potentially more problematic than storing them in matching fields.
You briefly mentioned the other PIMs on your Palm device, and their OS X rough equivalents. Those controlled by Mark/Space OS X bundled applications will not be an issue: memos, for example. Their are Palm OS quirks which result in inequalities. The most obvious of these is the iCal multiple day event which spans two or more days in iCal, but which is represented on a Palm as only a single day event, displayed on the first day alone.

Getting iCal and Address Book onto Palm Pre (if you use Missing Sync)

If you use Missing Sync to sync your address book/iCal to your Palm, it looks like you will have to setup a Gmail account and a Google calendar. You can then export your iCal calendars to a folder and import them into your Google calendar from the web. Download a free trial of Spanning Sync to sync your contacts (only!!) to your Google contacts and then your Palm Pre should be able to subscribe to your Google calendar and your google contacts (Which should be identical to your iCal). The only question from here is how any new contacts or appointments on your computer will sync to the Pre. Maybe Missing Sync will come out with something.
Post relates to: Treo 755p (Sprint)

I'm running Missing Sync 1.0.2 for Palm Pre and WebOS 1.4. It seems to work but it is really slow - takes 11 minutes to sync my contacts and calendars over a fast wifi connection. I have about 1000 contacts and a complex calendar, but i'm only syncing 2 months past and future.
i opened a ticket about this, we'll see what happens.
Does anyone have any experience with the speed of Missing Sync over wifi prior to webOS 1.4? This is a new device, i updated it to 1.4 immediately before installing Missing Sync.
- Don

Sprint 755p sync with iMac Snow Leopard using Missing Sync

I have a different problem. I have been using Palm Desktop on my Mac for several years, syncing with my Sprint Palm Treo 755p. I recently upgraded to a new iMac with Snow Leopard. I noticed the warnings that the Hot Sync was no longer going to work. I also noticed the glowing reports about Missing Sync. Based on those reports I ordered Missing Sync from Mark/Space. The first Sync went very well, except the wrong information was synced to my 755p!!!!!!! I do not use the Apple iCal or iBook as extensively as I do the Palm DeskTop addresses, calendar, notes, & memos. Unfortunately for me, the sync transferred ONLY my iCal & iBook information (approximately 80 contacts) onto my 755p instead of the contacts in my Palm Desktop (almost 5000 contacts). Reviewing the Missing Sync information, this seems to be a result of the "conduits" selected. But, I do not see the conduits to get the Palm Desktop information onto the 755p. Can anyone help?
I can not find the answer on the Mark/Space web site. I have called there support number and was very disappointed from their automated response. There was no way to reach a "live" person to discuss the problem. The automated response promised an email response in 4 days. 4 days!, is that "customer service"???? I have a MacBook Pro laptop as well. I hoped to be able to sync the computers as well, even if I had to go through the 755p to Sync the MacBook with the iMac. I ordered the "2 pack" version of Missing Sync, downloading the first copy on to my desktop computer with no problem. I was assured that the code to download the second copy onto my laptop would be sent by email. That was 7 days ago, and nothing has arrived yet! I also registered with Mark/Space to be able to access technical support and submitted the proper on line forms. No notification came back and it won't let me in! I sure am getting frustrated with Mark/Space and Missing Sync. Anybody have any other suggestions?
Regards,
Elevatorman
Post relates to: Treo 755p (Sprint)
Post relates to: Treo 755p (Sprint)

making an appleID to be able to access app store and itunes is required
for getting apps and using icloud (which is free)
other then that when you connect the ipad to the computer and start itunes on the computer
and click on the ipad under devices
and click on the info tab you can set it to sync calendar, contacts, mails, notes and bookmarks and the likes without having an appleID

Are you having problems syncing with Pocketmac, Missing Sync or Media Sync? Here's what I did...

Just throwing this out there as a solution that worked for my situation. It may not work for everyone's needs.
After NUMEROUS emails back and forth with Pocketmac support I was finally told that Pocketmac will not work if Media Sync is also installed. It causes the "Error 1 Skipping" problem due to a USB driver conflict. So I tried Missing Sync's free trial. No good. It would not sync either, so paying money for the non trial version wasn't going to happen.
So, I ended up keeping Media Sync to keep my iTunes library synced and I started to use a wonderful little free app called "Google Sync". It works beautifully for my needs. It runs in the background (with no negative effect to the BB's performance or battery life) and automatically syncs your gmail contacts and google calendar to your BB device. If you change something on either the BB itself or online, google sync catches it and updates the other accordingly.
So if your sick and tired of messing around with Pocketmac and Missing Sync, give Google Sync a try. I love it!

it was only burning at 4x even though 47x was requested.
That's a issue discussed in the past.
It turns out that 8X DVD burning means about 47X CD burning - you were requesting 8X DVD but only got 4X DVD burning.
I haven't seen it discussed anymore so maybe Apple got around to eliminating that 'quirk' in terminology.
I suspect some of the early 8x DVD burners didn't perform as advertised. I'm glad your new 16X burner is working for you.

Anyone using "Missing Sync for iPhone"? Any alternatives?

I have had enough trouble with Mark/Space software's Missing Sync for iPhone 2.0 that I'm pulling my hair out. It is consistently finding conflicts and just keeps popping them up on the screen, and the conflicts are jibberish that make no sense.
I had this trouble with earlier versions of this software, and it digs so deep into your system that even when you're installing software, it will pop up, which scares me as I don't want other apps running while doing something like this.
Now I updated to 2.0, because I thought maybe it would be resolved. No such luck. Now, programs randomly crash saying it's "Missing Sync" app that is crashing, etc, etc. I need to get rid of this program but I want something that is similar: A way to keep/download my call logs and text messages.
Just curious if there are other programs out there that don't run deep in your system, etc.
I've tried and tried to get this resolved from Mark/Space, but their support is abysmal, no answers about what's going on.
Any insight would be great, thanks

This will do what you want: http://www.ecamm.com/mac/phoneview/

Unable to sync with 'the missing sync'

i just downloaded an app to sync my pam pre with my palm desktop, but it only lets me sync with outlook. palm desktop is not even an option. how can i fix that? i dont use outlook, i use palm desktop as my primary organizer.

I think you're right. The Missing Sync web site doesn't mention Palm Desktop.
You could investigate some other sync products. Some of these list Palm Desktop as a supported sync destination:
http://www.palm.com/us/products/software/sync.html

Can the sync server use for sync the custom database?

Hi,
I review some document from OCS. Sync server (mobile data sync) will connect to the calendar server to sync data. Anyway, if I would like to sync custom data, not with calendar server, is it possible? If so, how? (Can I connect mobile data sync server to the oracle database directly without calendar server?)
Further question, if the database contain binary large object (files), can I sync just only attribute of the file (for example if the name of the file is changed.)
Thanks,
Byrd

Sorry. No this is not something that is supported.

Palm Sync via Missing Sync

I have been using Missing Sync (version 5.1) to sync my Palm calendar with the Palm Desktop (version 4.2.1). I have started exporting Palm calendar via vCal file and importing into iCal 2.x. I have recently experienced trouble with one day or multi day events (without any time restraints).
In Palm Desktop the event is fine. In the imported iCal the one day event carries over to two days with the first day being the day before the event.
This is causing me to have to go through the iCal and adjust each of the one day and multi day event.
I have tried using Missing Sync's iCal conduits but not everything transfers.
Any suggestions please?
-Chuck

CFL,
I don't know if you are still monitoring this, but when I had this problem last week, I concluded it was the result of how iCal handled HoliDates, the application I use for holidays, and also how it interprets multiday events differently from the Palm Desktop.
What I had to do was go through the iCal events, deleting ALL the oddities from the import, and replacing them with corrected versions in the iCal calendar. Because of this, I chose to do a hard reset of my Tungsten T3, and told Missing Sync to overwrite the handheld using the Mark/Space conduits. The other conduits are all set to "Do Nothing."
For this effort to make sense, you have to want to use iCal, Address Book, and Mark/Space MemoPad as your desktop PIM, and discontinue use of Palm Desktop. Tough decision, I know, because while old, the Palm Desktop is a very nicely integrated app.
Hope this helps if you are still trying to deal with the issue!

Migrating form Treo/Missing Sync

I currently sync my Treo 650 using Missing Sync, on OS 10.4.11. I know, or believe, that Missing Sync disables the built in iSync functionality. Anyone have experiences in moving to the iPhone and the native syncing? What to I have to look forward to pain wise?
Thanks.

I don't understand what you mean by the terms 'hack' and 'sync natively.'
The Missing Sync for Palm OS interacts with the Sync Services framework. So do the Address Book, iCal, Entourage in its latest releases, .Mac Sync, iTunes and other synchronization components. That is 'native synchronization' by any reasonable definition, and there is absolutely no 'hack' of any sort involved. For post Palm OS 5.2 devices, it provides supports for calendars and groups, for all Mac OS 10.4.9 or later users, it also interacts with iPhoto and iTunes directly, provides a memo application and matching conduit, an AvantGo conduit, and so on.
The Missing Sync for Palm OS replaces outmoded, non-compliant components of the Palm Desktop—like the HotSync Manager and Transport Monitor—with its own similar processes, and provides contact, event and task conduits to replace the pathetically weak iSync Palm Conduit, overcoming almost every limitation of that component, and allowing full exploitation of the personal information management applications on a Palm device.
There is NO content synchronization of electronic mail, either with a Treo, other IP aware Palm organizer, or the iPhone. Mail content synchronization is all about IMAP, and both the iPhone and IP aware Palm devices can take advantage of this standard.
The iPhone has no support for task or to do synchronization whatsoever, and Apple provides no support for notes synchronization with it through iTunes. Ironically, to synchronize notes, archive SMS messages and manage call records, you must use a Mark/Space product—the Missing Sync for iPhone—to overcome the limitations imposed on such processes by Apple. If you are dependent upon task synchronization, you will have to adapt to working without them at all, or avoid moving to an iPhone.
I love the iPhone as a technology platform, but in a commonly accepted definition of what constitutes a smartphone or personal digital assistant, it's clearly not one. Don't even get me started with the inability to load additional applications, such as those widely available for Palm OS, Symbian OS and Windows Mobile OS devices. If non-standard or custom applications are a critical part of your workflow, then the iPhone is a complete non-starter. Web 2.0 and the near-term release of a software development kit may change this over time, but the iPhone is no replacement for a PDA at the present time.
Then, there is always the deal-breaking lack of Bluetooth dial-up networking…

PocketMAC or Missing Sync--Which one do I Choose?

I'm looking for software to synchronize contacts, events, appointments, notes, tasks, etc., between my Blackberry Curve (8330 Series) and my iMac (MAC OS X 10.5.5). In response to a previous posting where I asked for recommendations on "PocketMAC" and "Missing Sync," it was suggested that I pose my question in the Blackberry for MAC forum. So, that's what I'm doing with this posting. In addition, I did review the discussion on PocketMAC and it does give me some concern. I would appreciate both good and bad comments you might have on either software package.
Regards - rockberry

Try using missing sync, is faster, and you dont have any problem, but........., its not free.
http://www.markspace.com/products/blackberry/blackberry-sync-mac-software.html
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Treo 700P-Missing Sync: missing some contacts

I am trying to sync my mac with my new treo. Everything is good except that when I sync my contacts I get the following message in my Missing Sync history:
NSInvalidArgumentException * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
OK Mark/Space Contacts with 1 message(s)
I am using Missing Sync because I could not get iSync to work very well at all with the treo.
I am using iSync 2.2

Did you overwrite the contents of your Treo using the Mark/Space Contacts [and other Mark/Space conduits] during the first synchronization as Mark/Space instructs that you must, or are these contacts missing as a result of an event which merged the information contained in the Address Book and in your Palm OS contact application?
How many contacts are missing - that is to say, how do the record sets differ between the Address Book and your Treo 700p?

Ical, Missing Sync and Palm Treo 680

Most of 2007 was spent trying to get my Palm Lifedrive to Sync with iCal using Missing Sync version 5 thru 6. One day it was fine six days it was not. Nothing I have found to be more infuriating and frustrating as trying to sync my Palm with my Computer.
So, with the arrival of Leopard and the much promised improvements to Sync Services I decided to perform a Clean Install of Leopard on my Powerbook, and run just a few apps on my Powerbook leaving the rest on my new Mini Mac. At the same time I decided to upgrade my Palm Lifedrive to a Palm Treo 680. So, New OS, New Palm, Leopard ready Missing Sync.
1st Sync was spot on. All my data downloaded from .Mac for iCal and AB, sync'ed wonderfully with my Palm Treo. That was on January 7th. Since then iCal absolutely refuses to refresh. And already I am beginning to feel that 2008 and Syncing will be as frustrating as 2007.
Why cannot MarkSpace sit down with Apple and iron out all the crap. For the last couple of days I though I would see if iCal was not communicating with SyncServices by using Entourage. But this only synced with AB and did not touch iCal. To do this I had to use iSync and during the first sync only 144 of 1456 addresses were left on my Palm! iCal - no change!!
So I dumped iSync/Entourage and went back to Missing Sync own Conduits. I got my AB entries back but absolutely nothing from iCal
When I wiped my Powerbook, I cloned the hardrive. Whilst routing around, I found a folder called FileServices in ~libray. This folder was over 12gig in size. What is this folder for and why was it so big? This could explain why my Backup Sets were getting increasing larger than my actual Hardrive even though I was peforming just a daily incremental backup!
Back to iCal. Is there any reason why iCal will not refresh after a so called successful sync with my Treo 680 via Missing Sync v6.0.2?

You might have better luck getting support at Mark/Space the makers of the program. http://support.markspace.com
I did briefly look around there and found this article, not sure if its related to your issue or not.
https://support.markspace.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=395&nav=0,113

Missing sync, pocket PC, and sync conflicts--just doesn't work

Anyone with experience using missing sync with pocket PC would be greatly appreciated. I simply can't get this to work right. I constantly get the same "sync conflicts" I resolve them only to have them pop right back up--even before I try to sync again. This also immediately crashes iCal. So now I'm pretty much unable to use iCal. It's getting to be a crisis. Sometimes I can do a hard reset on my handheld and things will run smoothly for about 2 or 3 syncs then it gets all screwy again. Any ideas?
Thanks.
a.
macbook Mac OS X (10.4.6)

Did you ever get an answer or help with this problem. I'm suffering the same deal, and would appreciate hearing anything from you if you have found a solution.
Thanks,
Bryce

Problems syncing SDA using Missing Sync; Mark/Space support is unhelpful...

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