Problems with laptop when charging!

Hello,
I noticed that this might be a common problem with HP model. I have been trying to make my laptop (Pavilion dv7, bought less then a year ago) to work as it used before for a week now and still can't manage.
It seems that the Laptop is not charged, if switched on, and battery is empty (less or equal to 9% of charge). However when I turn it off, after some time (IMPORTANT: not immediately after), it starts charging.
However I noticed that Battery does get charged when it is still 75% charged. This happens even when doing heavy duty work (Power Plan set to High Performance, 1 Virtual Machine running, 20 YouTube videos, and Playing DVD).
I tired all tricks in the book (un-install battery driver and re-install it [done automatically from Windows7], Remove battery when switched off, turn it on with only adapter, switch it off again, attach battery and plug in adapter, etc). However although these seem to work once ot twice, the problem always re-appears!
Personally I still can't figure if this is a software or hardware problem! I do not thing the battery has any problems since after it is charged, without any the adapter it gives me full 2 hours of heavy duty work (Virtual Machines, Streaming Videos, etc). Also the battery check tells me that the battery health is “Good”, which means it should be charging correctly.
Does anyone know what the problem might be?
Regards,
Simon J.

Hi,
I did as you suggested. I allowed the battery to drain (10% charged) and connected the adapter. As usual it did not want to charge. At this stage (that is what adapter connector but battery not charging) I did a battery health test using HP Support Assistance installed on Windows7 by default. This told me that battery should be replaced and gave me a warranty id.
After this I downloaded the system BIOS by downloading it from the HP Support & Drivers site (http://welcome.hp.com/country/us/en/support_task.html). After this (with the adapter connected) I installed the new BIOS driver. This when ready restarted the computer. I turned the computer on again to confirm that the correct version of the BIOS was installed. Note that at this stage the battery still did not start to charge and therefore I turned the computer off and followed the steps given above to hard reset the battery. When I inserted the battery and connected the adapter the battery started to charge immediately. After turning on the computer I did a battery health test and this time the test said that battery health was good.
I then waited until battery was fully charged and allowed it to drain up to 10%. Again when I connected the adapter the battery did not charge and in Windows 7 it tells me “plugged in, not charging”. If I do a battery test at this point (adapter connector but battery not charging) I get the message that battery has to be replaced and I am given the warranty id.
Is there anything else I can try!?

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