Problems with Office for Mac 2011 installation

I'm trying to install Office for Mac 2011 on my new (bought yesterday) Macbook Air
I entered my pin for the Office into the site and got my download link
I started to download it and it said it would take over 4 hours and when the download got to halfway (of 1GB) the installation stopped and the message given was 'You do not have permission to access the requested file' and this came up every time  I tried to restart it
I decided to re-install the program but was met with the same issue..
Can anybody offer any advice or explanation for this it would be greatly appreciated!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type:  ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.   
Repair User Permissions

Similar Messages

  • Problems with Office for Mac 2011 Outlook

    So I've BYOD with my work, but having difficulty in accessing my Outlook email on the work's server. I keep getting the following pop-up for the mail stating that Outlook has redirected to the server (name of server here) to get new settings for your account (name of email account here). Do you want to allow this server to configure your settings? I havce the option of to Deny or Allow, both of which have been tried. The pop-up still pops-up no matter.
    What our PC-oriented tech department has discovered is that it is being routed to an incorrect address. They have no idea where that address resides and we need to figure out how to insert the correct address into the correct place within the software.
    Can anyone help me?
    Thanks.

    there seems to be something wrong with the Office for Mac software getting things right on that platform on that machine
    Then that would be a question for Microsoft' and their forums.  It's up to Microsoft to maintain compatibility with the OS, not vice versa.
    when Lion came out, there were others who had some issues wtih Outlook
    Lots of sofware has issues if not updated to be compatible with new operating systems.
    I was hoping someone who got things right might see this and response.
    This has nothing to do with Outlook..it's running as it should.  The problem is that the autodiscover feature on your company's exchange server is not configured properly and is telling Outlook to point to that incorrect address.  It's up to them to fix the autodiscover settings on the exchange server.

  • I have problems with office for mac  screen resolution, specially with excel

    I have problems with office for mac  screen resolution, specially with excel ?

    For starters, make sure to Check for Updates on any of the Help menus, and make sure the product has all the latest patches. MS did come out with a patch addressing the display issues on Retina Macs. Latest patchlevel is 14.3.2.
    We are talking about Office:Mac 2011, right?

  • How do i sync iphone contacts with office for mac 2011?

    how do I sync iphone contacts with office for mac 2011?

    kennethfromrevere wrote:
    I manage all of my email in Outlook, delete email and trash it however the update isn't reflected in the Cloud and\or Apple email.  I have to then open up Apple mail and delete again. 
    Then something is setup incorrectly, which version of OSX are you on, and is this an iCloud mail address (@mac, @me or @icloud)
    From your description of the issue I suspect that it is Outlook that is incorrectly setup.

  • Is anyone else having problems with Office for Mac and Lion?

    Since installing Lion 10.7.1 on a macbook pro 2.53 Ghz 4GB 1067 MHz DDR3 I have had no end of problems. Both Excel and Word hang, crash and saving an Excel file is a pain. A 12mb spread sheet just took 4 minutes to save! I have MS Office for Mac 2011 version 14.1.3.
    Another problem that may not be related to Office is that opening Finder is so slow and most of the time it takes a minute to display folders in Desktop or Documents.
    Any suggestions would be welcome .. I regret installing Lion .. I had no problems with Snow Leopard!

    botro wrote:
    I'm unable to install the MS Office 14.1.3 update - I keep getting "Installation Failure"
    I have not found a solution on this board or Microsoft community
    This thread had some things to try.

  • Memory deficiency related to AutoUpdate shipped with Office for Mac 2011

    Hi ,
    I am experiencing memory deficiency associated with Microsoft AutoUpdate for about a month or two.
    Environment
    * Macbook Pro with 8G RAM, 256GB SSD Running Mac OS 10.10.1 (Yosemite)
    * Microsoft Office for Mac 2011 installed through my Office 365 University subscription a few months ago.
    * The "Outlook 2011.app"  has been deleted and is substituted by the new Outlook for Mac 15.3 (141024), as is suggested by its installation note.
    * System and Office languages are both simplified Chinese.
    Symptom
    Office programmes like "Excel.app" regularly invoke Microsoft AutoUpdate (Version 3.0 (141024) ) and suggest that a new update is available.  If the user agrees, AutoUpdate will proceed to download the update. It is found by monitoring memory usage using "Activity Monitor.app", the memory usage rises significantly overtime a short while after the download begins. And the memory usage eventually saturates  a few minutes later and the system warns instability due to memory deficiency, and suggests force quit some apps.
    * No other app seems to be causing this problem, which is verified by quitting any app other than "/Library/Microsoft/MAU2.0/Microsoft AutoUpdate.app".
    * The symptom is reproducible for today's update, and it was the same for the last update. But as far as I can remember, the auto-update worked well before that.
    The problem makes auto-update impossible and has resulted in instability and loss.
    The workaround that I have at this time is to download the update package (.pkg in .dmg) from Microsoft Download Center by following the Knowledge Base link given by AutoUpdate instead of having AutoUpdate  do this for me.
    Thank you for reading this far :-)
    Is anyone else experiencing the same problem?

    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
    The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

  • Desktop software for MAC issue with office for Mac 2011

    Hello,
    I am trying to sync my contacts and calendar from Office for Mac 2011 to a BB Curve 9300, but it will not sync any data. Does desktop manager for mac only work with entourage an iCal?

    Hey Tony_Astars,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Follow the steps in this KB article to setup synchronization with Microsoft Outlook 2011: www.blackberry.com/btsc/KB19148
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Is InDesign CS4 compatible with Office for Mac 2011?

    Having trouble importing copy from 2011 Word docs to InDesign. Very small business cant justify updating from ID CS4. Just updated to Office for Mac 2011, however, and am now having trouble placing text into InDesign. Should I remove 2011 and go back to 2008?

    As someone who never Places Office-formatted text in InDesign, I've also never considered issues of "compatibility" between any versions of the two application suites. Is the Office formatting critical? Unless you have some elaborate style-mapping import scheme in play, why not just save the Office document as text and Place that?

  • Problems with Outlook for Mac 2011 after installing Lion

    I've installed Lion yesterday and found that all my mail folders, contacts and claendar entries have dissapeared from Outlook for Mac 2011.  I have also found out that I have lost iSync as well.  I need to get all my data from Outlook 2011.  How do I do this?

    Hi Julian,
    Thanks for the reply mate, I really appreciate you taking the time out to post a reply.
    I didn't do a back-up of my data prior to installing Lion.  I hadn't thought that I would have this issue with installing a Mac product onto a Mac lap top.  So unless there is another option, I can't take your advice.
    Thanks anyway,
    Scott

  • Blackberry sync with office for mac 2011

    I just received this reply from Mac Topia forum:   "For Office 2011 we’re using Apple’s standard sync protocol, Sync Services, to enable synchronization with a variety of devices and applications, and third-party vendors provide plug-ins to enable Sync Services for devices like the Blackberry"
    Is there a plug in as they suggest above?

    You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type:  ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.   
    Repair User Permissions

  • Repeated Office for Mac 2011 activation required...(?)

    New MacBook Pro with Office for Mac 2011 installed from my MSDN account.  Everything with latest updates.  Activation of the Office suite works fine. 
    However, I'm forced to re-activate Office after every restart of the machine.  Activation should be required only once.  Anyone have any suggestions re how to get the activation state to be retained? (...and why it wouldn't be retained?) Thanks.

    Probably best to ask in the Office for Mac forums.

  • I was going to purchase Office for Mac 2011, including Outlook.  However, I am hearing many problems with this software including the inability to sync Outlook with iPhone and iPad

    I currently sync my iPhone and iPad with Outlook on my Windows Desktop, but want to switch and still do this on my new Mac running Lion.  However what I am reading about the nightmares of syncing with Outlook in Office for Mac 2011 is making me think twice about going down this road.  What an awful situation of purchasing a Mac and being potentially stumped by 'Office for Mac 2011'.
    I want to continue using Microsoft Office including Outlook for my business applications - but on the Mac.  I like Keynote for presentations, however I also have to create presentations in PowerPoint for some business situations.  So, although I don't ideally want to put Windows onto my Mac, would it be more efficient and less hassle to use Parallels 7, Windows 7 and Office 2010, rather than endure the issues associated with OFM 2011?
    If I decide to use Parallels 7 and Windows 7 am I then into using software to protect against virus' and malware?
    I wouldn't be asking this question if Office for Mac 2011 (including Outlook) wasn't a problem - sadly from what I'm reading, it is. 
    Thank you in anticipation.

    I just resolved my Outlook 2010 + iPhone Calendar sync issue today :  if you have multiple email accounts set up in Outlook (like I do), then you'll find that each account has it's own Calendar (a rather pointless feature IMO).  However you probably only use one Calendar like most people, and what has happened is that the mail account which is set as default for Data Files is not the one you are using.  Try this:
    Outlook 2010 -->  Account Settings -->  click "Data Files" tab -->  select as default whichever acct. is associted with the Calendar you use.  

  • Does Lion support MS Office for Mac 2011? The RoaringApps compatibility list shows Office 2011 having some unspecified problems with Lion.

    Does Lion support MS Office for Mac 2011? The RoaringApps compatibility list shows Office 2011 having some unspecified problems with Lion. Any confirmation yest showing compatibility with Office 2011?

    I'm running MS Office 2011 on Lion and it runs just fine.  No "Full Screen", but it runs just fine.  There may have been an update to install (I know there was an iWork one anyway), but even before I installed any updates Office '11 worked just fine.

  • I was having problems with a 7-month old version of office for mac 2011, so I completely removed it from my computer. How do I reinstall it?

    Office for Mac 2011 worked fine until yesterday, then I started having problems. I know I completely deleted the trial version, so please do not suggest that as the cause. I also know that I bought a legitimate full version online from the Microsoft store 7 months ago, and I still have the product key. But since I don't have any trace of Office on my Mac anymore, how do I reinstall it? I tried looking on the Microsoft website, but it wasn't helpful. The only other thing I can do is contact Microsoft customer support, which will probably take forever. So, to respond to this post, please: do not mention trial versions for Office, do not mention Microsoft website. I tried posting another question on this topic, but the people who replied did not seem to understand that their suggestions were not relevant.

    I see you had another post for this same issue where you clearly explained your problem.  There were important details in your other thread that would have helped us in assisting you.  You started this new thread, understandably frustrated.  None of us are mind readers.  You started right off telling us not to mention the only two things that would resolve the problem you had mentioned here which was simply that you had uninstalled office and you were trying to reinstall it.  Reading your other thread, it's clear why you made that comment.  It's generally not a good idea to open multiple threads for the same issue as anyone reading this thread would have no idea what steps you have already taken and what suggestions have already been made.

  • Installation Failure: MS Office for Mac 2011 Update 14.1.3

    Tried to update my MS Office for Mac 2011 with Update 14.1.3, but unable.  See attached screen shot.  Tried several times in both normal & safe modes.  Any recommendations for resolving this problem?

    Sep 16 19:44:07 SBM-MacBook-Pro installd[926]: PackageKit:----- Begin install -----
    Sep 16 19:44:17 SBM-MacBook-Pro installd[926]: PackageKit:Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An erroroccurred while running scripts from the package“Office2011_all_quit_14.1.3.combo.pkg”." UserInfo=0x7fda34c80680 {NSFilePath=./preflight,NSURL=file://localhost/Users/Steven%20Montgomery/Librar y/Caches/TemporaryItems/16807Office%202011%2014.1.3%20Update.mpkg/Contents/Packa ges/Office2011_all_quit_14.1.3.combo.pkg,PKInstallPackageIdentifier=com.microsof t.office.all.quit.pkg.14.1.3.update,NSLocalizedDescription=An error occurred while running scripts from the package“Office2011_all_quit_14.1.3.combo.pkg”.} {
                    NSFilePath = "./preflight";
                    NSLocalizedDescription = "An erroroccurred while running scripts from the package\U201cOffice2011_all_quit_14.1.3.combo.pkg\U201d.";
                    NSURL ="file://localhost/Users/Steven%20Montgomery/Library/Caches/TemporaryItems/1680 7Office%202011%2014.1.3%20Update.mpkg/Contents/Packages/Office2011_all_quit_14.1 .3.combo.pkg";
                    PKInstallPackageIdentifier ="com.microsoft.office.all.quit.pkg.14.1.3.update";
    Sep 16 19:44:18 SBM-MacBook-Pro Installer[688]: Installfailed: The Installer encountered an error that caused the installation tofail. Contact the software manufacturer for assistance.
    Sep 16 19:44:18 SBM-MacBook-Pro Installer[688]: Displaying'Install Failed' UI.
    Sep 16 19:44:18 SBM-MacBook-Pro Installer[688]: 'InstallFailed' UI displayed message:'The Installer encountered an error that causedthe installation to fail. Contact the software manufacturer for assistance.'.

Maybe you are looking for