Problems with opening Adobe Reader 9 or pdf files

Hi,
Can someone please help me resolve this problem?  I had no problem using Adobe Reader 8 but since removing Adobe Reader 8 and download the updated Adobe Reader 9, I cannot open any pdf files or the Adobe Reader 9 (on desktop) without receiving the following error message:
"Adobe Reader 9.3 has encountered a problem and needs to close".  I tried several times to download and reinstall Adobe Reader 9 without any success.  Any help will be appreciated.  Thanks.
Regards,
Choichai

Hi,
where can I download Adobe Reader 8 (Mac)?
Jan
Op 20 sep 2010, om 09:26 heeft Choichai het volgende geschreven:
Hi Michael,
Thanks for coming back to me.  Remember when I've received the error message previously "Error 1327. Invalid Drive: E:\",  I've decided to try inserting my flash drive into the E drive (since I've downloaded the Adobe file previously from my flash drive to my desktop pc) and then try removing the Adobe Reader 9.3.4 and it works!!!!  I am now working with the earlier version ie. Adobe Reader 8 which works fine.  I would like to try again to download the Adobe 9.3.4 but have previously tried 3 times and failed.  What else can I try to do to download, install and run this latest version without experiencing the same problem over again? Thanks.
Regards,
Choichai
>

Similar Messages

  • Problems with opening Acrobat Pro 9 PDF files

    Hi. We use Acrobat Pro 9.0.0 to convert our product documentation Word files into PDFs. During the last weeks our customers report more and more problems with opening these files. We usually deliver those on a DVD with Acrobat Reader 5 or another older version. (Please don't ask me why we're still on these old versions!) Did anyone experience similar problems with Acrobat Pro 9 PDF files and older versions of the Acrobat Reader? Does Acrobat Pro 9.0.0 work smoothly with the newest Acrobat Reader 9.1 download?
    Please post your comments. Thx a lot - Kay

    I would recommend distributing higher version of Reader as version 5 is just too old but looks like you can't go there.
    Acrobat 9 PDFMaker and Adobe PDF printers by default create PDF 1.5 compaible files. PDF 1.5 compatible files can be opened only in Acrobat 6 and above. That's probably the reason why your customers can't see the contents.
    What you can do is to change your conversion settings to produce PDF 1.4 compatible files:
    - In Word, select Acrobat tab or Adobe PDF menu (depending on your version of Word), select Settings
    - Select "advanced settings" in the dialog that comes up
    - Choose compatibility as "Acrobat 5", PDF 1.4
    IF you print to Adobe PDF printer, you'll find a similar setting in the print dialog.

  • Help with opening Adobe Reader and downloading updates

    I can not open Adobe .pdf files any longer (this started yesterday, prior to that I could open adobe files).
    When I double click a .pdf file I get this notice on my screen: Windows cannot access the specified device path or file. You may not have the appropriate permission to access file.
    So I went to the Adobe download site to download a new copy of Adobe.  When I start the download I get this on the screen:  The instruction at "0x0e3a0068" referenced memory at "0x0e3a0068."  The memory could not be written.  Then two options are listed: click OK to terminate or cancel to debug.  So I click on cancel and I get this on my screen: Internet Explorer has closed this webpage to help protect your computer.   A malfunctioning or malicious addon has caused I.E. to close this webpage.
    I don't have AVG running, I do have avast but I've disabled it.  I ran Registry Mechanic and an I.E. erasure program but nothing helps.
    I have gone into I.E. and reduced the security level to its lowest state but no joy.
    So, any ideas or suggestions on what's the problem and how to overcome it would be appreciated.  Thanks, in advance, for your reply.  Jim R.

    Hi Mike..tried that as well but no joy.  A friend of mine was looking at it all and noticed that it was an I.E. thing as far as not letting me redownload the reader so I went to Mozilla Firefox and I could download a new version but....whenever I attempt to open a .pdf file I get that message, "Windows can not open the specified device, path or file. You man not have the appropriate permissions to access the item." 
    Damn...this is irritating as I need to get to some of thos files as I need them for a Journal I'm working on as editor-in-chief. 
    It all worked just fine last Saturday but starting Monday when I was on my flight out to D.C.  no joy. 
    Sigh...Jim R.
    Jim R.
    Date: Tue, 1 Dec 2009 14:50:27 -0700
    From: [email protected]
    To: [email protected]
    Subject: Help with opening Adobe Reader and downloading updates
    Under the help menu, there is an option to repair the installation of reader. Did you try that?
    >

  • Problem with updating Adobe reader 9.4.6.252

    Hi, I am new at this so here goes.
    I am having a problem with downloading Adobe Reader 9.4.7. Every time I start the update it freezers my entire computer.
    The only way of fixing the problem that I have found that works is to turn the entire computer off.
    I am running with windows XP SP3.
    Can anybody help please.
    At present I have Version 9.4.6.252 Adobe Reader

    Then you may want to try the following: 
    Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Uninstall all traces of any versions of Reader using Add/Remove Programs
    If you want to reinstall Reader, download it from http://get.adobe.com/reader/enterprise/

  • Converting a Adobe Reader 9 PDF file to an Excel Spreadsheet

    I want to convert an Adobe Reader 9 PDF file to an Excel spreadsheet. How do I do this?

    Use Adobe Acrobat.
    Or use ExportPDF.
    Or use any of the free tools that can be found on the Internet.

  • (Problem with arrows )Adobe Reader doesn't work correctly

    I've problem with Adobe Reader plug-in. When I have open tab with pdf file, my arrow keys don't work in other tabs in firefox, only in this tab where it's open pdf file. Also I noticed that when trying to use the arrows in the other cards, they work on a pdf file.
    I'm tried to uninstall and install again Adobe Reader, but it doesn't work. Please help.

    I solved the problem by reinstall Firefox, because when i turned off Adobe-plugin my pdf file still worked , but arrows still didn't worked. I think, that it wasn't problem with adobe plugin.

  • Nothing happens when trying to open Adobe Reader or pdf

    When I attempt to open Adobe Reader (any version) nothing happens. I am running Windows 7 Pro and have tried uninstalling Reader 9 & 11, Running a suggested hotfix, running the Adobe cleaning tool to remove it, launching it from a CL, but I did see an error code: 7
    There are no errors during the installation.
    What could the problem be?
    Any help is truly appriciated.

    Hi jwillie11,
    Try restart the computer.
    Visit this location depends if you have 64 bit windows C:\Program Files (x86)\Adobe\Reader 11.0\Reader
    There will be file name  Eula.exe try execute that file and then try launch Reader again see if that helps.

  • On one site... FireFox always asks what application to use to open a pDF even with "Do this automatically..." select. How do I make it always use Adobe Reader for PDF files?

    When I click on a PDF file it always presents the "You have chosen to open ..." dialog box. Even though it knows it is a PDF file and should use the Adobe Reader. I've checked the Tools / Options ... Application section which is set correctly as well. I've tried setting it to other aps too. yet it always asks. How do I get around this?

    Hi meunchdl,
    You might want to take a look at the Knowledge Base article [[Preferences are not saved]]. There is some good information in there that might help you with your issue.

  • Problem with new adobe reader subscription to convert pdf files wor word or excel.  When trying to use it it keeps telling me to subscribe now, which I have already done.  How can I get it to convert files when asked to do so?

    I purchased a new subscription for

    Have you logged in with your Adobe ID?  If that does not solve your problem, the people in the ExportPDF forum are better equipped to answer your question.

  • Adobe reader says pdf file is damaged or miscoded will not open?????? what do I do to open the file

    pdf file will not open that was downloaded and email to a client from the IRS website with adobe readerX .  It say "file cannot be open it is either !. not supported or file damaged or sent as an email attachment and was not correctly decoded.  Please help!!!!  I need to open this file?  If anyone is out there please help!

    Mostly there is no repair possible, but just sometimes it is possible.
    Open the file in Word. There will be lots of goggledegook.
    Copy the first 5 lines, and paste into a reply here.
    It MIGHT be that this will show us the form of damage.

  • Adobe reader x pdf files open slow from the internet

    I am using Adobe Reader X Files for the internet open very slow, sometimes stall?

    Sounds like the issue mentioned in this article PDF opens as gray screen in browser -- there is a fix in the article as well.

  • I have adobe reader and pdf files will preview but not open

    Suddenly today I was trying to open pdf documents and they show up in the preview pane but will not open.

    Have you read this article: [[Opening PDF files within Firefox]]

  • Problems to open more than 1 PDF file simultaneously

    Hi, Please I don't get to open simultaneously 2 ou more PDF files using Adobe Acrobat Reader or Adobe Acrobat Professional.
    If Itry to open a second PDF file it show the follow message: "you can not use multiple instance of program at the same time".
    And more: my computer (with windows xp system) start to spelling the physical memory if I try to open a second PDF file through the command Open in the File Menu of Adobe Acrobat.
    I had try uninstall and install again the these programs, but the problem persist.
    What can I do?
    It could be necessary format my computer?
    Thank you,
    Diego Pinheiro

    It's a problem from Adobe!!!
    If you deinstall Adobe Reader 9.1 and install the older version 8.1.3, then you can work normally and you can open more than one document from an email or a directory.
    So: Good bye to Adobe 9.1 !!!
    And nobody else has this problem ???? Only me ????
    Alfred Heukaeufer

  • There is a problem with the adobe reader on my computer.

    I am not able to read the file statement I was in because the adobe reader would not let me do so.  I downloaded a adobe reader yesterday.  It indicated the process was completed yesterday so I restarted the computer to be able to read the bank statement file and the same screen keep popping up.  This screen reads Adobe 8 buy or quit.  When I woke this morning I started the computer, the screen popped up still installing the adobe reader; so I waited for the process to complete I can tell some of the files on my opening screen were changing because I have not started the internet to the web site I am trying to read.  I went to internet to the page to read the satment file and I can only read the file for about ten seconds then the same Adobe 8 buy or quit screen pop up I hit quit at the bottom of the page then the screen appear blank the previous screen is not there I wanted to read.It sends me through the same circle. I need help to solve this problem.  I am not very good on the computer so if I can have a technician specialist call me to help me walk through the steps it would help save time.  I need this information for tax purposes.  My name is Joyce phone is 773-955-4083.  Thank You.

    Adobe Reader is free. It always has been.
    You have obviously downloaded and installed Acrobat (30 day trial version) and the trial period has expired.
    You need to uninstall Acrobat (using the Control Panel and Add/Remove Programs or Programs and Features [Vista/7])
    Then run the Windows Installer Cleanup Utility http://support.microsoft.com/kb/290301
    to completely remove the Acrobat installer files.
    Then download Reader 9, install it, and go about reading PDFs for free.
    EDIT: Please, please please.... do NOT post a phone number in the forums.
    You're inviting trouble if you do.
    Not everyone who reads these pages is here to help fellow Adobe product users.
    Message was edited by: Mac+Win=Me

  • Firefox crashes when using adobe reader retriving pdf files

    For instance when I tried to get a pdf file from the IRS web site using adobe reader firefox crashes it also does the same thing on other sites with pdf files what would be the problem and how could I resolve this issue.

    Hi roy6640,
    Have you looked at the Knowledge Base articles [[Troubleshooting plugins]] or [[Using the Adobe Reader plugin with Firefox]]? There is some good information in there. You may want to try reinstalling the plugin as well or updating it if it is out of date.
    Hopefully this helps!

Maybe you are looking for

  • Difference betweeen     Technical systems and Business systems

    Hi In a SLD we need to configure  technical systems and Business systems.. what is the exact difference between  Technical Systems and Business Systems.. this question is asked an interview.. for this.. how can we explain.. thanks babu

  • How to create  a tree in tree?

    how to create a tree in tree?

  • MSVCR80.DLL Error

    Before you all jump up and flame about not being able to use the search function believe me I have. I've read it all. Bewildered comments, useless registry cleaners (read: regcure solves nothing), if I see another post about IntelliPoint I'll scream

  • 0customer not present in BI

    Hi Experts We are using BI 7.0 version, before we had 3.5, which we upgraded. Now for some reason I can see 0customer in old version 3.5, but not in 7.0. There is no avtive table - KNVV in BI. I have avtivated the DS in ecc and replicated in BI, but

  • How to enable HTTPS Port in abap system

    Hello All, Hope all are doing great,can any one please tell me the procedure step by step how can i enable https port in my only abap system,is it required to enable ssl also for this?.. Regards, Syed