Problems writing metadata in bridge

hi all,
we are using mobile users on OD with 10.6.6 and 10.6.7 clients.
in bridge CS5 on a mounted afp volume some users can add metadata and rating to pictures, others can't.
i tried all thinkable ways:
user A, AFP mount as user A = works
User B, AFP mount as user B = fail
User A, AFP mount as user B = works
User B, AFP mount as user A = fail
the AFP share comes from a Solaris ZFS pool, ACLs are correct, both users can modify files in finder or photoshop, indesign - you name it - no problem.
i already deleted the cache files of the users, the plist, even tried a totally new mac pro. i deleted the .BridgeCacheT files and verified, that the bridge cache path is writeable for the users.
nothing.
is there any way to raise the logging level of bridge or force it to give any debug messages? it simply sits there and says nothing.
thanks in advance.
michael

Bridge is not designed for use over a network, there are a lot of threads in the archive of this forum about this subject. Check also Google for the 'Image Archivist". This guy has a blog and did succeed in use over network but it needs a lot of discipline...

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Problems writing metadata in Bridge CS4

Anyone seeing this? When I add metadata to my RAW images in Bridge, I frequently get an "Error writing metadata" message. If I have selected a folder full of images, say 700 images, I get 700 error messages. The only option is to force quit.
The problem seems to happen reliably if thumbnails or preview images are still being created, though I've had it happen with a stable folder.
Another consequence of the force quit under these circumstances is that I lose all my image adjustments on my raw files. It seems the sidecar .xml files get corrupted.
I'm on Mac 10.4.11, and the problem happens on both the desktop and the laptop.

That explains why the problem is worse on the laptop. Here's what I have in the deesktop Mac Pro, which is only 15 months old:
ATI Radeon X1900 XT:
Chipset Model: ATY,RadeonX1900
Type: Display
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
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Problems with metadata in Bridge CS3

We have a couple of problems:
Problem 1: Every time images are rotated we are losing the embedded metadata?
When an image arrives from a photographer and shows an orientation of 90° in the camera exif metadata (as seen in Bridge) we have to rotate it (or just resave it in Photoshop) so that it appears the right way up. This causes it to lose its metadata.
Obviously if we do all the rotating BEFORE we input metadata then this isnt a huge problem.
However it is a problem if the images arrive with metadata that we would like to keep.
Problem 2 Weve noticed that Bridge doesnt always write metadata to a file across the server. Weve run tests to check this: we write metadata to a file using Bridge but when we open the image in Photoshop its not there. Is this a known fault?
Thank you very much for any help,
Susannah

According problem 1: this is not normal behavior and you could try first to restart Bridge holding down option key to reset the preferences.
But if you experience this also on the server I don't know if this solutions works. And according to problem 2, you should open a case on Adobe support using the little contact button top right on this page, not many users (including me) of this forum are using a server or know a lot about of that workflow :-(
You could try a forum search also on the word server (Search for forum only works when you are on the mainpage with al the post for Bridge for some strange reason...)

Problem writing metadata to Jpegs originating from Macs

Everything works great when trying to write metadata to a JPEG that originates from a PC. But since my company runs a website, we have to be able to handle JPEGs that come from Macs. I've run across an issue where trying to write metadata to a Mac-JEPG causes an error.
Specifically it occurs in TIFF_MemoryReader::ParseMemoryStream(*), where the code tries to find the tnailIFDOffset value. For PC-JPEGs, it returns a sensible value, but with Mac-JPEGS, the value is 0x65005020. Which is clearly beyond the image size.
The result being that no metadata is saved to the image. A workaround is to download the image, open in a PC Photoshop, and try again with that new image. This suggests the problem is in the file structure of Mac-JPEGs.
Does the toolkit support these images? Is there a better code-centric workaround? Do I have to re-encode the image to PC format before I use the toolkit?

Hi,
I have just started working with XMP data manipulation using XMP toolkit.
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Is there any API in XMP Toolkit to perform this task?
If not, Please give me some guidelines for this....
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Problems exporting metadata (using bridge).

Hello.
I'm trying to export metadata from OWB to Discoverer. I've a multidimensional model and now I want to explore it using Discoverer.
When I export metadata, OWB creates a file like:
BEGIN End User Layer Export
EUL_Version 3.1.92.0.7
EUL_Unique_Id 20030315095138
EUL_Characterset_WE8MSWIN1252
Define Object
Type BUSINESS AREA
Name AREA CASO 1
mName AREA CASO 1
mDescription Área de negocios del caso de estudio del almacén de comestibles.
mId
EndDefine Object
Define Object
This file can't read by Discoverer because not is a XML file. How can I export the .eex using XMI especification?
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Juan Antonio,
What version of Warehouse Builder are you using?
It seems you have selected the Discoverer 3 bridge which may not generate an XML file (I am not sure about the Discoverer 3 format).
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Mar.

Problems writing metadata.

Just when I thought I had this working i was wrong. What is happening is I have a custom schema loaded on one file. If i load it on that one file Indesign remembers it and my script works fine. If it is not loaded things go wrong. I need this to happen through the script not loading from inDesign.
Heres the basics.
var myDocument=app.activeDocument;
var myJobNum=myDocument.name.slice(0,5);
var myPoo=myDocument.metadataPreferences;
with (myPoo){
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            var myNewSize=setProperty("http://www.hjedesign.com/metadata/1.0/", "trimSize", selectedSize,);
            var myNewSize=setProperty("http://www.hjedesign.com/metadata/1.0/", "specialInstructions", selectedInst,);
wich work fine when that custom schema has been loaded but does not work at all if i don't. If i try to setProperty it tells me i have and unregistered schema.

Check out this article:
http://tomaxxi.com/2010/09/storing-custom-data-into-indesign-file-xmp/
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Marijan (tomaxxi)
http://tomaxxi.com

Faillure writing metadata to some DNG files

I'm having a problem writing metadata to some dng files using Lightroom 2.6.1. When I try to apply a metadata template to a batch of files most of them get changes but a few don't. This only effects DNG files so far JPEG and TIFF seem to be OK. I have tried running the problem files through DNG converter and the new files have the same problem. Lightroom won't write to them.
I can change the metadata of these files from Bridge. The changes then appear properly in Lightroom. Afterwards I can change the metadata again from Lightroom.
I'm working on a MacBook Pro (Late 2008) and running OS 10.6.2.

I created a preset to export to same folder as original, same format as original, and stack with (above) original. I used this on the seven files, and it has solved the problem without losing any metadata.
The jpegs had at some point been processed by Photoshop Elements as they were imported/edited using that application in 2010 but the metadata problem didn't show up until recently when I was making some adjustments in Lightroom. I somehow think this may be related to the GPS tag though I don't have sufficient evidence.
The DNG file was strange in that it was straight the camera with no Lightroom adjustments, although I did add GPS info in the Map module. Anway it is now fixed as well as the jpegs.
With this preset it would be possible quickly to fix a large number of image files. Just create a Smart Collection to display the problem files and run the preset on them all in one go. The only things that I am aware of that you would need to look out for are (1) if they are in a collection other than a smart collection, or have been published to a service like Flickr or to the Hard Disk the link will be broken, and (2) If you like to sort photos by date/time added, they will be out of the sequence (capture time is fine).
When you are satisfied that this has worked OK then you can delete the images from the "Metadata Not Up To Date" smart collection. Select all, go to all photos, they should remain selected and press Delete. You could do a thousand in one go if you have the nerve for it
Hope this helps.
Peter

Bridge 4.1.0.54: Error writing Metadata to some [....].jpg

I am sorting my files (.JPG) with bridge. Some files just can't get rated (bridge fails without giving me an error), and if I try to set other metadata (like keywords), bridge tells me "There was an error writing metadata to ".....JPG".
I have full access to the folder, it is an internal disk, the files are not locked. It affects about 5% of all files - this is the second shooting (&folder) where I have this problem. I don't see any differences between the files I can change and the ones where I can't.
I can rename the file with bridge, but that does change nothing. I tried purging the cache, it changed nothing.
I just found out: I can change the tags with Windows Explorer, Bridge does show them, and afterwards I can change them with bridge too. Someone got an Idea how I can avoid this step?
[Win7Pro x64, i7]

Jingshu Li wrote:
I tested your issue but haven't reproduced yet. Could you please provide more info?
1. You mentioned usually you will select tens of images (in the smart collection or search result) and apply metadata, and then you get the error. I'm wondering can you apply metadata successfully if you only select one image and then apply metadata?
2. Before you apply metadata, do you wait for the images thumbnails genaration complete?
3. Can you apply metadata successfully if you selete the images at their real location (not in the smart collection or search result?)
4. Your OS info, mac or win, and version?
I just set up a quick test, and it failed immediately. I haven't even been using Bridge today...
The computer runs CS5 on Windows 7 Professional 64-bit. I used to run CS3/CS4 on a different computer loaded with Windows XP Professional. I'm always up-to-date with OS/driver/application updates. Both systems exhibited the same problem.
The raw image 3-tier folder hierarcy is on a separate internal drive: P:\Camera\2011\08-15 Location\, P:\Camera\2011\08-16 Location\, etc.
The Bridge cache is on a separate internal drive: T:\BridgeCS5\, Camera Raw's cache is in T:\CameraRaw\.
The images are mostly Nikon NEF (D300), and ACR saves settings to 'sidecar' files. Most of the images have settings, and many have crops.
I created a new Collection, and dragged the contents of 7 image folders into it - a total of 407 images. None of these files have had keywords applied, but most had been worked in Camera Raw already. After waiting for thumbnail/preview generation to finish, I selected the collection, created a new sub-keyword, selected all images in the collection, and ticked the new keyword (automatically ticking the parent keyword). Within a few seconds, I started getting the "Error writing metadata..." warnings, and had to OK 15 images.
The failed images were spread across 3 of the 7 selected directories. Trying the same thing 30 minutes later resulted in the same errors. Trying each failed image individually gave the same error (either as part of the collection, or from it's own folder).
I opened one of the problem images in Camera Raw, and adjusted Blacks, clicking Done to save the settings. I then tried to apply the keywords again. This time it worked.
To answer your questions directly:
1. I have never experienced this problem keywording files individually (apart from after the errors, as mentioned above), but then I wouldn't usually be selecting lots of images to keyword individual images.
2. Yes, I always wait for the spinning circles to disappear, sometimes even longer!
3. I just tried applying keywords to a single folder of 102 images, and 2 failed to update. So the answer is No, it fails at real locations too.
4. Windows 7 Professional 64-bit, running on Intel Core2 Duo and 4GB RAM. Same thing happened before on a Windows XP Professional PC, running on an Intel Pentium 4 and 2GB RAM and a single hard drive.
I hope that helps.

Error when Writing Metadata to Files in Bridge (Mac) but not in Bridge (PC)

We get an error when writing metadata to files in Bridge (Mac) but not in Bridge (PC). In the same drive and folder, the PC can successfully write a keyword to a file on the PC, where the Mac returns an error. I have researched this at the Adobe Knowledgebase, but their answer seemed to indicate it was a global issue, and we don't see that behavior on the PC.
The client is a Mac of course, and the server volume is a Windows share volume. The Mac is bound to AD, and the domain\username and username formats have both been tried when logging in, but you receive the error in both.
Any help would be appreciated.
Thanks!
Rich Oliver

Hi, I'm having the same problem using FreeNAS (which uses Samba and Netatalk in the backend), but I tried with both AFP and SMB on Mavericks and Yosemite, I still have the same issue. I think it might be a timing issue with how lightroom interact with a slower write delay using network shares. I suggest you also chime into this thread: Lightroom 5 can't write metadata to DNG files I really hope this is resolved as this is impacting my productivity as I moved my workflow to my Macbook with a shared NAS.

Bridge error "there was an error writing metadata"

If I want to add keywords to my RAW files in PS adobe Bridge I get regularly (usually) a message as follows "there was an error writing metadata nr img 1326 CR2". How can this be resolved ? iMac
grts
ingridMG

How can this be resolved ?
It might have several reasons but my best first guess is that you want to much at the same time?
When adding keywords Bridge is not capable on multitasking. When the activity bar starts to spin (bottom left in bridge window) you best wait until the first bunch has finished.
My second guess is about XMP files, Bridge does not write metadata in the Raw file itself but to a separate XMP file with the same file name but different extension (.xmp). By default the XMP files are hidden in Bridge (you can see them in the Finder folder structure, the moment you make changes in ACR, add rating and or labeling as well as metadata and keywords the XMP files get's created) and using the menu view/ show hidden files/ they will show in the content window.
It might be you have a locked file or not the correct permission. So also use your Apple Disk Utility to check and repair permissions.

Error writing metadata to file

I am getting constant error messages from Bridge CS4 when trying to add keywords to my images "Error Writing Metadata to file "XXXX". It's very annoying and destroying my workflow. I have tried resetting original preferences, and using purge cashe. Finally I reorganized my entire folder structure which seemed to make the problem less frequent.
The circumstance that makes this error pop up most frequently is when I add keywords to a handful of files that already have another keyword assigned. Quitting the folder and then re-entering it solves the problem for the photos with the current error, but then 20 or so photos later I get the error message again.
Any Fixes?

A new suspicion was that the read/write data might be different for the images files themselves than it was for the folder holding them. So I applied the read/write permission to the image files themselves. No luck though. Still getting "Error writing metadata to file xxxx" Errors. Would love to be spending all this time editing photos instead of chasing down bugs. Brand new MacBook Pro and I'm spending more time trying to fix errors than using the software. ::sigh::

Error writing metadata to any file except jpegs

Hi all,
A coworker and I have been assigned the job of keywording all the photos in our database. We aren't photographers and are only messing with the keyword metadata on the photos.
But we've been having a consistent problem with Bridge CS4. When I attempt to add keywords to any file format except jpeg, it gives me an error message "Error writing metadata to " and the filename. Then to make matters even worse, Bridge continues trying to add the metadata to the same images over and over again until I do a forced shutdown.
We're running Bridge on a network with exported cache. The only thing I have found as a possible solution is a permissions setting problem, but I can't find any way to check on that.
Any help you can offer would be great. Thanks!

I had this same problem. This was the solution for me in my CS4.
Go to Bridge
Go to Preferences
Go to Metadata
Make sure IPTC and Keywords are checked.
This will allow you to add keywords to your metadata in bridge.
Here it is not checked:
Here it is checked:

Errors when writing metadata to files on Windows Server

Good day!
I have an iMac running OSX 10.9 (Maverick) and Lightroom 5.2.
My catalog is on the local iMac drive, and the images are on SMB shared drive (handled by Windows 2012 server).
I decided to do the final layout of my album using InDesign, and for that I needed to access to images using Bridge. So selected all the images (the rated once...) and issue a Metadata/Save command.
The system came back with errors on many of the files (such as Photos are read only, and unknown errors).
Retrying to save the metadata on image that was flagged with an error usually (but not always) worked.
I tried to select save the metadata for few (6) images in a time, many times it was ok, but sometimes, one or two of them failed (and retrying again usually solved the problem).
It looks to me like a timing related issue.
Any ideas?
(After spending about an hour on this, I have exported the images to my local drive...). In general I don't have similar problems with other apps.
Any ideas?
Yuval

I Yuval
I'm experiencing more or less the same behavior (see Read-only error when writing metadata to file over network (Synology DS1315+ using AFP) ). For me however, the problem is more pronounced if I use the AFP protocol and is better (I think as you described) if I use SMB (all done on a Synology DS1315+). With SMB it most often works but in very rare cases I also get the "read only" message!
Do you have solution to this? Or are you stuck as I am?
Cheers, Chris

Error writing metadata to photo files

I am using CS6 and have moved to a new computer with a clean install of CS6 under Windows 8.1. In the past I had no problem using Bridge to append my personal metadata file to photos (RAW files, NEF). With the new installation I am getting the repeated message " Error writing data to...." even after trying all the " fixes" suggested by the help files.
Can anyone help me to resolve this issue?
Thanks.

I found an answer, somewhat different. I did more search and found that you need to be administrator and for Adobe to see you as administrator, for many functions to work, such as writing metadata to files or putting stars on photos to rank them. I could do neither.
THEN, I tried opening Bridge by right clicking on the icon, and opening the file as administrator (a choice). Everything worked. So, why was Adobe not seeing me as administrator. My user account was the only account on the computer and has administrator privileges.
I started doing searches on that, and stumbled, yes stumbled, on what I think is a solution to that situation.
I set up my account so that I needed a password to log in. Once I did that, Bridge worked fine. But, I still did not want that additional startup step. You can then back to change password and leave the password entries blank. Then, the computer starts up with blank passwords, zips past the welcome screen directly to the desktop, and Windows now sees me as the administrator, and so does Adobe.
Keep you fingers crossed folks, this seems to be working.

CS6 "There was an error writing metadata" message PC and Mac

I have seen this in the forums but looks like no one has an answer yet. Adobe chat support was totally not helpful.
I am getting an error message when trying to apply keywords to some images in Bridge. The error is very non-specific, all it says is "There was an error writing metadata to "filename.ext"". This happens when trying to apply keywords to a batch or single images. If not all images in the batch are error-prone, keywords are applied to those images and I get the error message for each image that had a problem.
My version is CS6 5.0.2.4 x32, but my co-worker downloaded a free trial today for her PC and is having the same problem. Another co-worker downloaded to his Mac and has the same issue. I am on a windows machine.
Sometimes one co-worker get the error message on an image, and I am able to tag thje image without error. Other times, none of us are able to tag the image. The images were not made by the same camera and come from different sources.
We are all administrators on our computer and have tried opening Bridge with "run as administrator". We still get the error.
The images are on our local machine, not a shared network drive. Some of the images did live on a shared network drive at one point, but not all. We can't seem to find a pattern between the files this is happening with.

That sounds like a problem with your machine, perhaps not enough Ram, a hard drive going south, a permissions issue, etc.
BOILERPLATE TEXT:
Note that because this is boilerplate text, not all points may apply to any given, specific poster.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Problems writing metadata in bridge

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