ProBook 6440 Bricked

Hi all.
Wondering if i can get some help.
Was updating the BIOS in my ProBook 6400b and all did not go well. Now the laptop only shows a black screen, the caps lock LED just flashes continously, all other LEDs are lit except for NUM lock and after 5 seconds the fan goes from zero to full speed. There are no beeps.
I have tried hard reset (pull battery, hold power button for 1 min), pulling RAM, pressing power on with WIN plus B and also (separately) holding down 4 arrows. I have got the latest BIOS from the support site, put it on a USB stick and tried to get the machine to read the BIOS using the above methods. No luck on any front.
Also tried the HP Unified Extensible Firmware Interface (UEFI) Support Environment but could work out how to get it to run and where to put the BIOS files.
Are there any sugesstions out there would be greatly appreciated?
Thanks in advance

Hi gwalker,
Your particular product is a commercial unit to get your issue more exposure I would suggest posting it in the commercial forums. You can do this at http://h30499.www3.hp.com/hpeb/
Thank you,
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I work on behalf of HP

Similar Messages

Bricked - Bios corruption - probook 4520s

OS: windows 8
I tried downloading some bios versions from hp, tho they don't have an option for windows 8.
How can I know which bios the machine uses?
I only get a black screen with blinking caps lock, and I understand it's a bios thingie.
This happenedd after I reset the computer system settings from the bios menu.
Ideas?
Thanks in advance!
- A

Adam,
Welcome to the HP Community Forum.
I may have misunderstood; it sounds like you installed a BIOS not intended for your Operating System onto your notebook? Perhaps more than one?
The following may help if there is anything to which you can return:
Restoring the BIOS
You can always contact HP Technical Center for help:
======================== ===============================
Contact HP – USA - Phone Assistance
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
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Click Accept as Solution when the Answer is a good Fix or Workaround!
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

Probook 6560b does not recognize my SSD

hi, i recently purchased a hp probook 6560b and wanted to give it an upgrade by replacing the standard 500gb 7200rpm hdd with a 120gb force gt ssd. but the notebook doesn't recognize the ssd at all, it says no drive is installed. the notebook has the latest bios available and the ssd has the most recent firmware. i know the ssd isn't defective because it works just fine in my desktop pc. hopefully one of you guys can help me out. thanks in advance.

############################################################ Update from January / 2012 # to everyone reading this and having the same issue:# There is a BIOS update F.22 available that fixes the recognition problem! ## Sata-III speeds are still not usable, but it is a big step forward. See page5 and onwards.########################################################### Hello fellow 6560b owners,I decided to enter this support forum to inform you of an important correlation concerning the SSD-Problem I observed: Every non-recognizable SSD-drive mentioned here had a native SATA-III (6Gb/s) Interface.  Every working SSD* had a native Sata-II or Sata-I interface.(*exception: the Crucial M4 mentioned by Slym, which seems to be recognized, but fails on system-level none the less. That does not count as 'working'.) The correlation to recognizion/Sata-II dawned on me after my 6560b did not recognize a brand new Kingston Hyper-X 120GB (Sata-III), but did correctly recognize an OCZ 180GB Agility 2 (Sata-II), which is almost identical to the OCZ Vertex 2/LE. The OCZ drive worked without problems until this week, when it suddently failed without warning. Totally bricked, all data lost. OCZ is aware of that problem, the forums are full of it, but they obviously don't want to start a recall. (Corsair did that with their failed Force3-Series, as well as Intel should do with their 310-Series repeatedly reverting to 8M size.) Which means, I'm back to zero and have to find a new drive that is reliable and recognized in the 6560b. For any SSD-user out there: backups will save you a ton of frustration. Most mayor manufacturers had serious problems with their SSDs dying, so be warned. Some details about my machine: new 6560b, 3 months old (as was the OCZ drive), HW 65 B3 stepping.(->no Intel Sata-chipset failure possible.) Search for explanation / reasons to the 6560b's SSD-problemHWinfo reports 2 Sata-III Ports, which I suppose are those on the main drive slot and the optical drive.The HW 65 as well as the QB67 (which both seem to be very identical according to wikipedia) both reportedly support 2 SATA-III-Ports, which were not affected in the B2-stepping-Sata-II-failure-thing that hit Intel in Jan/Feb 2011.So why should a Sata-III-link from a Sata-III-capable mainboard to a Sata-III-capable drive not work, but a sata-II does?And why can't the Sata-III drives just revert to Sata-II capabilities and work slower, but recogizable? general issues that I can think of:
1) hardware/software-based problem concerning the chipset improbable after that sata-II-issue. I assume they checked everything, and as most Sata-III drives are SSDs, they must have tested our models as well. Oh, and other Sandy-Bridge-notebooks accept Sata-III just fine, don't they?
remaining possibility: the B2-bug-aftermath produced this Sata-III-bug in the 6560b's configuration. That may be a hint to why the Sata-III Corsair M4 worked for the user Switched2HP and his B2-stepping-board, but similar M4-Corsair-SSDs did not work in B3-stepping-6560b notebooks. I'm not convinced of this explanation, though, as Switched2HP had also had problems with the Kingston-HyperX Sata-III drives. Important question @Switched2HP: did you test the Kingston Hyper-X in the same B2-stepping laptop the M4 runs fine in?
2) hardware/software-problem on the SSD sideWith us trying almost every Sata-III drive out there? Which work fine on other Chipsets & notebooks? Almost impossible..
not improbable cause no. 3:- hardware-problem on the electrical link side [eg. bad connectors/cables which prevent Sata-III from working, while not allowing downwards compatibility to Sata-II to jump in] this problem would IMHO only be fixable with complete replacement of the mainboard probable cause no. 4:- bios/HP-hardware-software-based problem concerning the chipset  eg. it's HPs fault because they deactivated/bricked something. See point 1) for B2-stepping-aftermath-scenario.
IMHO quite possible. HP would earn a ton of respect if they manage to solve that problem with a firmware update.  As the 6560b was built to be upgraded in a few minutes, an issue prohibiting modern SSDs and HDDs to work is a complete deal-breaker. As we, the users, have no access to the deeper configuration options, hardware-level-logs or even just knowledge about the inner workings of our chipsets, this would be the perfect time of some expert from HP to join in this thread, which is running for over 3 months now. I'm sorry guys from HP, but this is a serious problem, as soon there will only be Sata-III drives left, so I'm not doing this for fun. The HP Probook is not just any cheap throwaway-laptop.

HP Probook 4525s bios

Good morning, I'm on need of some help, a couple days a friend have come to me, us I have a large knowledge about computer's, and ask me for help. Looks like I have now on my hands the brick for my house lol. I found is HP Probook 4525S with a couple problems,
At start of the PC shows that Product Name, Product Configuration ID, Product Serial Number, Product SKU
Information is missing on Bios
Bios is not saving any settings…
Look like hard disk have been changed for a new one…
I manage to change is disk and install windows from my pc in to the disk, but steel having loads of problems once USB, WIFI etc is off on bios…
PauloMHAlmeida

The Probook will need service at an HP Service Center to insert the missing info into BIOS.
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Will Apple cover me if updating to iOS5 on ipod Touch 3rd gen ruins/bricks it?

I have heard stories of some people's apple products not working/bricked after attempting to upgrade to iOS5.
I have a 1.5 year old ipod Touch 3rd gen. No warranty on it from Apple (tho I do have one from Square Trade for ADH, but I called them and they said if it is a software issue, they don't cover it.)
I am very concerned about d/ling the ios5 upgrade and it ruining my ipod touch. In effect, I will take a device that could fetch almost $200 on ebay (which I could then use to upgrade to a Touch 5gen), and turn it into a worthless piece of junk if I upgrade and it ruins it.
Also, I know that they have released 5.0.1 (beta I believe?) for update. I still read stories on here from people waiting until now (Nov, a month after it was first released when so many people tried to d/l it and had terrible problems), but now are still getting network timed out error msgs, etc.
So is there ANY protection from Apple if their update should screw my ipod touch??
Should I just wait longer for a final, stable version of ios 5? (like v5.1) Or just totally skip the iOS 5 upgrade and stay safe with iOS 4? I don't know that it is really worth the $200 loss risk to upgrade to iOS5. (i.e. 3rd gen doesn't have the ability to find and lock/wipe my lost touch, etc.)
I do know that I should:
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2) be on AC and not battery on my laptop
3) be hardwired (ethernet) to the internet and not use my wireless connection
4) turn off Windows 7 Firewall, and disable my PC Tools Spyware Docter with Antivirus.
So, what do you all think? should I wait until later to upgrade to say os 5.1? Should I even RISK upgrading to iOS5 on a touch 3gen and lose almost $200 cash? And will Apple give me ANY protection should it ruin my touch? (I seriously doubt it.)
Thanks for input.
Dave
Kentucky

Before proceeding with the update, it wouldn't hurt to manually back up the iPod in iTunes by right->clicking on it from under the Devices section and choosing Backup. See this article for more information on what is stored in the backup.
http://support.apple.com/kb/HT4946
Also make sure that any content you may have synced to the device from iTunes, such as Music, movies, TV Shows, podcasts, etc. are all stored on your computer and in iTunes before updating the iPod's version of iOS.
Otherwise, I would go ahead with the upgrade. I didn't have any issues with it on my iPhone.
B-rock

Iphone 6 touch ID did not working , then restored and it bricked

I'm very depressed now. My iphone 6 is not working. Touch ID didn't work so I restored and updated to 8.1.3 and it stuck at 50% and showed the error 53 then bricked . I bought it in New Zealand and I'm working in another country. What should I do now ?

Hey David,
The troubleshooting suggestions in this article will resolve most issues like the one that you’ve described, where you saw the alert message when attempting to restore your iPhone 6.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
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ProBook 4440S brand new malfunctioning

I just got a brand new HP ProBook 4440S. As soon as I turned it on I went to the McAfee website to install antivirus. I noticed it was very sluggish - i.e. it took 5-10 minutes for the buttons to light up so I could click and then took another several minutes to start IE once I was able to click. It connected to the McAfee site quickly as it should and downloaded the antivirus without issue.
In order to install McAfee I had to reboot the computer. When I restarted the computer it began downloading Windows updates (83 of them). It took 8 hours to finish then it gave me a message saying the Windows updates failed.It then restarted.
Once the computer restarted it ran the disk check utility for several hours. A whole lot of lines that read "File record segment ###### is unreadable." It will not boot from the CD it came with.
This is a BRAND NEW computer! Ridiculous.
I can't get the product number from the computer because I can't boot it up to find it. I have the model number and serial number, but I can't get onto your tech support with either of those numbers so I can get some help.
I received the computer through a 3rd party government purchaser so I cannot return it - I don't know where it was purchased. I cannot return it to the purchaser.
This is very frustrating, as I NEED this computer starting next week.
Where can I take it to get it working right, repaired, or exchange it under HP warranty?

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
Please contact official HP support in your region / country via the HP Worldwide Support Portal, to request warranty service.
If you have any further questions, please don't hesitate to ask.
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Windows 7 Ultimate x64 BOOT Failure on HP ProBook 450 G1...

Dear forum viewes and experts...
I hope you can provide me with your insights on this problem i am having...
I bought a new laptop HP ProBook 450 G1 (i5 4200M, 8GB RAM, 1TB HDD, 2GB ATI Graphics card). The laptop comes with DOS free operating system.
I installed Windows 7 Ultimate from ISO file on a USB stick, and then activated the Windows.
After updating all drivers and having a clean device manager with no hardware left as unknown, i figured out that the laptop fails to make a cold BOOT.
After several trials, and installations. the problem remained the same. I changed the installation to Windows 8.1 Pro and the problem remained the same.
On cold booting, the laptop after showing HP logo in start-up starts to show Windows Logo animation but in Super Slow Motion for about 6-8 minutes, then followed by strange sounds which force me to shut it down by pressing power button for long until it shuts down.
After huge number of trail and error, i found out that if I entered BIOS Setup (by pressing esc then F10) and then exiting it without doing any changes or even without saving, the Laptop boots Windows 7 very smoothly (in about 15-18 seconds) and works fine. it also can make endless number of smooth restarts without any problem.
If it is shut down then turned on, the boot failure is the outcome.
The only way to make a successful cold BOOT (i.e after a shut down) is to enter BIOS setup mode (by pressing esc then F10), then exiting it within seconds without changing anything or saving, then it boots smoothly.
I tried MBR fixes through command prompt in Recovery Mode, I tried to change booting to make it boot as LEGACY or UEFI Hybrid. The BIOS is updated to the latest frimware on HP website verion 1.2 dated 15 July 2014.
NO HELP.....All lead to the same disappointing result.
Any idea whether this is a hardware issue/software issue/BIOS issue?
Your insights will be highly appreciated

Hello,
I'd ask in the
Windows 7 forum on Microsoft Community.
As the Microsoft Community is on a different platform, we cannot move the question for you.
Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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HP Probook 450 G1 Boot Failure....!!

Dear forum viewes and experts...
I hope you can provide me with your insights on this problem i am having...
I bought a new laptop HP ProBook 450 G1 (i5 4200M, 8GB RAM, 1TB HDD, 2GB ATI Graphics card). The laptop comes with DOS free operating system.
I installed Windows 7 Ultimate from ISO file on a USB stick, and then activated the Windows.
After updating all drivers and having a clean device manager with no hardware left as unknown, i figured out that the laptop fails to make a cold BOOT.
After several trials, and installations. the problem remained the same. I changed the installation to Windows 8.1 Pro and the problem remained the same.
On cold booting, the laptop after showing HP logo in start-up starts to show Windows Logo animation but in Super Slow Motion for about 6-8 minutes, then followed by strange sounds which force me to shut it down by pressing power button for long until it shuts down.
After huge number of trail and error, i found out that if I entered BIOS Setup (by pressing esc then F10) and then exiting it without doing any changes or even without saving, the Laptop boots Windows 7 very smoothly (in about 15-18 seconds) and works fine. it also can make endless number of smooth restarts without any problem.
If it is shut down then turned on, the boot failure is the outcome.
The only way to make a successful cold BOOT (i.e after a shut down) is to enter BIOS setup mode (by pressing esc then F10), then exiting it within seconds without changing anything or saving, then it boots smoothly.
I tried MBR fixes through command prompt in Recovery Mode, I tried to change booting to make it boot as LEGACY or UEFI Hybrid. The BIOS is updated to the latest frimware on HP website verion 1.2 dated 15 July 2014.
NO HELP.....All lead to the same disappointing result.
Any idea whether this is a hardware issue/software issue/BIOS issue?
Your insights will be highly appreciated

Can you post a screenshot with the PCI\VEN hardware ids of the bluetooth device? The image below shows an example of what we need to identify the device properly.
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Hp probook 4530s drivers for windows 7 ultimate 32bit

I am running Windows 7 Professional 64bit on my hp probook 4530s notebook, and I am going to upgrade to Windows 7 Ultimate 32bit. but I will need the drivers for the new windows, because i will have to format the laptop to change from 64 bit to 32 bit.
So where can i download all the drivers.
kind regards
Jean Meintjes

Hi, Jean:
Below is the link to the support and driver page for your notebook:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=5060882&lang=en&cc=us...
Just use the W7 Pro 32 bit drivers for your W7 Ultimate installation.
They will work just fine.
Best regards,
Paul

My mid-2011 MacBook Air bricks itself after 10.7.2 update

I have a new MacBook Air (11") that was working just great, until today. Today, I used Software Update to install the updates, which included 10.7.2 as well as the recue partition update.
I did everything you're supposed to do, and when it rebooted, the gray screen comes up, and it shows the spinny doohickey on the bottom showing that it's working. Then, suddenly, up pops a big "no" icon (the circle with the slash through it) after about 60 seconds.
It simply doesn't do anything after that.
Hard-power-off, wait, power-on, repeat, same thing.
So I reboot with cmd-R to get the rescue partition. It works fine; I ask it to re-install Mac OS X, which then takes about 45 minutes (argh). Finally, Mac OS X is back, the machine is nicely booted up, all my files are there, everything is good.. But of course, the reinstall took me back to 10.7.1.
All I want to do is upgrade my fricking iPhone to IOS 5.0, but I can't do that without knowing I can sync which requires iCloud which of course requires 10.7.2. So I *have* to re-do the upgrade.
Back to Software Update, back to installing 10.7.2. And .. 20 minutes later .. back to bricked MacBook Air.
What a waste of my time. What a failure, Apple. I'm very very very very very unhappy that I've wasted so much time just to update my damned iPhone to IOS 5. I'm still without an update. Now I'm trying to figure out how to move my iTunes to another machine -- not nearly as obvious as it should be. ARGH. I'm going to throw this MacBook Air off the balcony in about 10 minutes. :-(
Thanks for listening.
Steve

Wow, you're right -- I can't believe it. I just really can't believe they would screw up so badly, yet when I search for "10.7.2 filevault" I don't find more than a couple of articles about it on the web (including this thread). Why on earth wouldn't Apple have put up some kind of warning about this? I can't believe it, really. It's insane.
On my newly-functional 10.7.2 MBA, I wanted to test your theory and so I turned on filevault 2 and encrypted the main disk again. It of course wanted me to reboot. So I rebooted. And *blammy* -- same error / boot failure. Wow. Also, interestingly, even on a working 10.7.2 system, you can't mount a USB drive that was encrypted using Filevault 2 encryption (in Disk Utility, e.g., as a "Mac OS X, journalled, encrypted" volume that was encrypted with DiskUtility on Lion 10.7.1). I still have a 10.7.1 machine that I will not upgrade until I can at least decrypt the disk -- but right now, Disk Utility tells me it fails decrypting the external USB disk so I'm hosed!!! ARGH.
Now, going back to the booting problem after upgrade -- for anyone's reference who's still keeping score -- you can easily recover from the booting problem with upgrading a Filevault 2 root drive: Power-cycle the machine and then hold down cmd-r to bring up the Lion Recovery application. Within Lion Recovery, choose "Disk Utility", and then click on the (as yet unmounted, still encrypted) root hard drive to select it. Then go to the File menu, and choose "Turn off encryption" for this disk. It then prompts you for the password, and if you enter it, *blammy* you're back up and running again.
In my case, the disk had only just begun encrypting so the action was instant, and then once it confirmed the disk was now decrypted, I simply chose "Restart" from the Apple menu, and I was back in business (no hairy re-installs to deal with). If this is an already-encrypted volume, presumably it'll take you a bit longer (the normal 45-minutes to 2 hours) to decrypt it. But at least no more installing software -- it'll "just work".
Maybe I'll go post a simpler version of these instructinos on the other threads, but this is the simplest fix -- just turn off filevault 2 from within Lion Recovery, basically, and that fixes the boot problems.
Apple, if you're listening, you really really really need to say something to your users so they know. Many many many MBA users are likely to have still not upgraded. You can prevent them from hating you and your products by making sure they don't screw the pooch here. Short version: Mid-2011 MacBook Airs running Filevault 2 WILL NOT BOOT after 10.7.2 update; so users should turn off Filevault2 before upgrading.
Steve

3GS freezes on upgrade ipHone 4.0.2 - it's a brick now!

Hi,
I Have a 3GS on contract from O2 in the UK. Last night I got the note in iTunes to say that 4.0.2 is ready for installing. I was on 4.0.1 and have the lastest iTunes in Win 7 / 32-bit. So I did a sync, and started the upgrade. Unfortunately it stalled at some point and just froze.
So I removed the USB plug and got to the "restore iPhone" point, and clicked on "Restore" in iTunes. That unpacked the already downloaded software, verified with Apple, and started the restore. Unfortunately that gets about 3/4 along the progress bar in iTunes and 1/4 on the iPhone - and stalls.
So I tried a few things:
- reinstalled iTunes
- restarted Windows and tried again
- downloaded jpsw files for 4.0.1 and 4.0.2 (iPhone2,14.0.1_8A306Restore and iPhone2,14.0.2_8A400Restore) and pointed to these when I Shift-Clicked on the restore button. With the 4.0.2 it starts up, but freezes at the same point. With 4.0.1 it says something about being an incorrect version and doesn't attempt an installation.
I can't see anything else to try and my iPhone is a brick - please help!!

Hi again. Panic over. I deleted the ipsw file in %AppData% and started agai - and it seems to have gone well. The phone seems to work again.

Boot Seagate Expansion Desktop Drive (2Tb) on HP ProBook 6570b

Hello All!
I currently bought a Seagate Expansion Desktop Drive (2Tb) and tried to make it a bootable drive so if I go to work and back to use it (Windows to go). On my desktop computer the drive works perfectly, boots and everything is fine, but on my laptop (HP Probook 6570b) it is not recognized as a boot device! I installed the drive from the laptop and it recognizes the drive in windows but not at boot time….
I downloaded the latest bios and installed it. (2014.08 F.50) and tried again. (Before that the laptop did not start at all if the drive was pluged in on boot!!!)
I set the boot to legacy, then UEFI and Native to but nothing. Set the priority to boot from usb drive first then flashdisk and everything that is not internal… and then Internal HDD and then network and dvd etc..
When the drive options come up with Escape/F10 there are no usb drives (if the drive is pluged in only). Tried all usb ports on the Laptop nothing. If I boot without anything pressed the Internal HDD boots normally. I plug in an usb pendrive with a bootable content on it, that boots fine, but I can’t seem to get the drive working. I checked with Seagate and they don’t have newer firmware for the drive it is up to date. So the problem would be in the Bios or the settings.
Anyone faced something similar maybe? Any help would be appreciated.
I think it will be a Bios problem... if anyone could point me to the right direction about makeing this an issue to update the ProBook 6570b bios to get it to work would be the biggest help i think
I got 10 day to bring the drive back, to the reseller to get another if this is not working, but this is not the drives fault. If anyone has a working USB HDD with Probook and windows to go and could tell me the device name that would be a great help to.
Thanks
Twiller

Anyone?

HP Probook 4520s Memory upgrade to 8GB (2x4GB) Corsair Unsuccessful and Failed

Ok, here is the story
My notebook is HP Probook 4520s
with Windows Windows 8.1 (6.3) 64-bit (Build 9600)
Please refer to the end of this post for CPU-Z report of specs.
Currently I have 3GB of memory installed -had to install them back after upgrade failure-.
Please refer again to the CPU-Z report for the memory module specifications.
I bought the following Corsair 2x4GB memory pack
Corsair CMSO8GX3M2A1333C9 8GB (2x4GB) 1333MHz DDR3 SODIMM
http://www.scorptec.com.au/product/Memory/SODIMM/43657-CMSO8GX3M2A1333C9
Specs of new modules:
Warranty Lifetime
Size 8GB Kit (2 x 4GB)
Performance Profile none
Fan Included No
Heat Spreader—
Memory Configuration Dual Channel
Memory Type DDR3
Package - Memory Pin 204
Package - Memory Format SODIMM
Tested Voltage 1.5
SPD Voltage 1.5
Speed Rating PC3-10600 (1333MHz)
SPD Speed 1333MHz
Tested Speed 1333Mhz
Tested Latency 9-9-9-24
SPD Latency 9-9-9-24
When I installed the memory module onto the notebook, I basically couldn't go beyond the POST stage. That is the HP logo appears on the screen, and that's it.. that's it.. nothing beyond that stage.
When I went to the BIOS settings, the memory successfully read 81xxMB, this is basically 8GB of RAM.
I tried to reset BIOS settings, failed again.
I removed the 2x4GB modules, put back both original 1GB and 2GB modules -the ones that came with the notebook-, everything worked again.
What went wrong here..?
P.S. please do not reply with lame replies like "that's weird" "that's strange", I know it's weird and strange. I want specific and clear suggestions.
CPU-Z report below:
CPU-Z TXT Report
Binaries
CPU-Z version 1.69.0.x64
Processors
Number of processors 1
Number of threads 4
APICs
Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 2
-- Thread 0 4
-- Thread 1 5
Timers
ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 2.208 MHz
Sys timer 1.000 KHz
BCLK timer 133.02 MHz
Processors Information
Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i5 430M
Codename Arrandale
Specification Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.2
Extended CPUID 6.25
Core Stepping C2
Technology 32 nm
TDP Limit 25 Watts
Core Speed 2527.3 MHz
Multiplier x Bus Speed 19.0 x 133.0 MHz
Rated Bus speed 2394.3 MHz
Stock frequency 2266 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes
Turbo Mode supported, enabled
Max turbo frequency 2533 MHz
Max non-turbo ratio 17x
Max turbo ratio 19x
Max efficiency ratio 9x
TDC Limit 21 Amps
Core TDP 21 Watts
Uncore TDP 4 Watts
Power @ 9x 7 Watts
Power @ 10x 8 Watts
Power @ 11x 9 Watts
Power @ 12x 11 Watts
Power @ 13x 13 Watts
Power @ 14x 15 Watts
Power @ 15x 18 Watts
Power @ 16x 21 Watts
Power @ 17x 25 Watts
Max bus number 255
Attached device PCI device at bus 255, device 2, function 1
Chipset
Northbridge Intel Havendale/Clarkdale Host Bridge rev. 12
Southbridge Intel HM57 rev. 06
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 3 GBytes
Channels Dual, (Symmetric)
Memory Frequency 532.1 MHz (4:16)
CAS# latency (CL) 7.0
RAS# to CAS# delay (tRCD) 7
RAS# Precharge (tRP) 7
Cycle Time (tRAS) 20
Row Refresh Cycle Time (tRFC) 60
Command Rate (CR) 1T
MCHBAR I/O Base address 0x0FED10000
MCHBAR I/O Size 4096
MCHBAR registers
DMI
DMI BIOS
vendor Hewlett-Packard
version 68AZZ Ver. F.0F
date 02/18/2011
ROM size 2560 KB
DMI System Information
manufacturer Hewlett-Packard
product HP ProBook 4520s
version unknown
serial 2CE0211M4C
UUID {1520830E-6A57-11DF-8C36-42C05900004D}
SKU WS879EA#ABV
family 103C_5336AN
DMI Baseboard
vendor Hewlett-Packard
model 1411
revision KBC Version 57.34
serial 2CE0211M4C
DMI System Enclosure
manufacturer Hewlett-Packard
chassis type Notebook
chassis serial 2CE0211M4C
DMI Processor
manufacturer Intel(R) Corporation
model Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
clock speed 2264.0 MHz
FSB speed 133.0 MHz
multiplier 17.0x
DMI Extension Slot
designation PCI SLOT1
type PCI
width 32 bits
populated no
DMI OEM Strings
string[0] ABS 70/71 79 7A 7B 7C
string[1] CSM v01.4A
string[2] www.hp.com
DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 8192 MBytes
max# of devices 2
DMI Memory Device
designation Top-Slot 1(top)
format SODIMM
type unknown
total width 64 bits
data width 64 bits
size 2048 MBytes
DMI Memory Device
designation Top-Slot 2(under)
format SODIMM
type unknown
total width 64 bits
data width 64 bits
size 1024 MBytes
Storage
Drive 0
Device Path \\?\scsi#disk&ven_&prod_st9320423as#4&1f4bc32b&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name ST9320423AS
Capacity 298.1 GB
SMART Support Yes
USB Devices
USB Device Generic USB Hub, class="0x09", subclass=0x00, vendor=0x8087, product=0x0020
USB Device USB Composite Device, class="0xEF", subclass=0x02, vendor=0x0461, product=0x4DB6
USB Device Generic USB Hub, class="0x09", subclass=0x00, vendor=0x8087, product=0x0020
USB Device Microsoft Mouse and Keyboard Detection Driver (USB), class="0x00", subclass=0x00, vendor=0x045E, product=0x0745
Graphics
Number of adapters 1
Graphic APIs
API ATI I/O
Display Adapters
Display adapter 0
Name ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)
Board Manufacturer 0x103C (0x1411)
Memory size 512 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x103C)
Model ID 0x9555 (0x1411)
Performance Level 0
Win32_VideoController AdapterRAM = 0x20000000 (536870912)
Win32_VideoController DriverVersion = 8.97.10.6
Win32_VideoController DriverDate = 06/20/2012
Software
Windows Version Microsoft Windows 8.1 (6.3) 64-bit (Build 9600)
DirectX Version 11.0
This question was solved.
View Solution.

Specific and clear. Your laptop uses 1.35 volt memory and you installed 1.5 volt.
Here is the crucial page for the memory you need:
http://www.crucial.com/store/listparts.aspx?model=ProBook%204520s
If this is "the Answer" please click "Accept as Solution" to help others find it.

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