Procedure to uninstall and reinstall Photoshop cc2014

I need to uninstall and reinstall Photoshop cc2014 on Windows 7 64 bit. Should I "sign off" then uninstall using windows uninstall, then reinstall using Creative Cloud?
Photoshop suddenly crashed. When I restart Photoshop and try to open a image file the program crashes again.
I get the following error report from Windows:
Problem Event Name:    APPCRASH
Application Name:    Photoshop.exe
Application Version:    15.2.1.257
Application Timestamp:    543dbc5e
Fault Module Name:    USER32.dll
Fault Module Version:    6.1.7601.17514
Fault Module Timestamp:    4ce7c9f1
Exception Code:    c0000005
Exception Offset:    0000000000005357
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    81d0
Additional Information 2:    81d0b42b9be801d1f84f48a8f5f8b68b
Additional Information 3:    78e4
Additional Information 4:    78e43a175d24c35870fef5db453d6a93
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I don't think you have to sign out; just uninstall. (Do it from within the Creative Cloud app; should be a cogwheel icon next to Photoshop.) Think the only reason you would sign out is if you intend to use PS CC on another system. (Up to 2 registered systems if I recall.) You can then reinstall using the Creative Cloud app.

Similar Messages

Procedure for Uninstalling and Reinstalling Photoshop

Touch wood, I've never had to do this so far.
Been using Ps since CS2 and now use CS6 on Win7x64.
Often see other users say they have reinstalled to cure problems.
Do you have to notify Adobe before uninstalling?
Is there a specific procedure you must follow or is it sufficient just to deactivate before uninstalling?

Thanks again, Trevor
It would surprise me if the activation flag was only stored in the Registry.
That might be too easy to hack. I would have thought Adobe to be too savvy to leave itself open to that.
My money is on the flag being written also, if not exclusively, to the hard disk itself, possibly somewhere in the first couple of sectors.
No matter. There is a way around the whole HDD failure scenario in any event. Embarrassed that I did not think of this before posting.
On a Windows system at least, make sure you have an image backup (on a sector-by-sector basis) of the C: drive.
That way, when the HDD fails you need only restore the image backup to the new HDD and all should be sweet.
Shadow Protect from Storagecraft is one such sector-by-sector backup system. I have no connection with this company other than as a licensed user of the Shadow Protect software.

This is a second try to get help. I need help to uninstall and reinstall Photoshop cc 2014

Bridge is not working well, I need to reinstall Photoshop cc 2014 . Someone from Communities was suppose to help me.

Hi John,
I used the chat "Creative chat support" this afternoon at around 14:40
and the person, Karthik M , gave me a link to Technical Support. I
guess he could not help me, but he said he understood the issue.   With
the link "Help, Adobe Installation problems",   I will follow the
instructions to clean ps cc2014 with CCleaner and reinstall the app.
It looks quite complicated but I will give it a try and hopefully succeed.
You have to understand when reading my previous messages, the issue is
no longer "Retreiving Photoshop CC" but reinstalling Phoshop 2014 to try
to repair Bridge.
Thanks for caring,
Suzanne Lanthier
Le 2014-08-13 15:50, John T Smith a écrit :
>
      This is a second try to get help. I need help to uninstall and
      reinstall Photoshop cc 2014
created by John T Smith <https://forums.adobe.com/people/JohnTSmith>
in /Adobe Creative Cloud/ - View the full discussion
<https://forums.adobe.com/message/6637788#6637788>

What do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?

what do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?

Photoshop CS5 Extended suddenly stopped recognizing my NVIDIA 3D card (NVIDIA Quadro FX 1800M). No 3D graphics will work in Photoshop. An Adobe online tech worked with me on it for about an hour. We concluded that I would go try to update the NVIDIA driver. The NVIDIA website is frustrating. The boxes to input my card model and system do not work.
Nawang uninstalled and reinstalled Photoshop (my question below was about how to do that, but he did it for me and that did not help.)
My card is 3D capable. I used Repousse 3D effect two days ago and it worked fine. Now it is not working, all 3D controls are grayed out.
Mark Harrison, Information Officer
Oklahoma Conservation Commission
2800 N. Lincoln Blvd., Suite 160
Oklahoma City, OK 73105-4201
Direct: 405.521.6787 Cell: 580.743.5709
Fax: 405.521.6686
[email protected]
http://conservation.ok.gov<http://www.conservation.ok.gov/>
Follow us on Twitter: http://twitter.com/conservation_ok

How do I uninstall and reinstall Photoshop CS 4?

How do I go about uninstalling and reinstalling Photoshop CS 4 from my original CS 4 disc?

If you are on a PC then you can uninstall one of two ways
1) add / remove programs
Go to Start --> control panel , now change the view to large icons, now near the top you should see "add / remove programs selct it
in the list find Adobe Photoshop cc and click change/remove. this should start the setup program and give you options to remove it from the system.
2) folders
firstly find Photoshop on your desktop right click and select properties, in the window select "find target". This will open a window showing you the location where photoshop is installed. within this folder find "uninstall.exe" this will start the same process and you should be able to follow the steps to remove.
Hope this helps , otherwise here is a step by step guide with pictures How to Guide: Uninstall Adobe Photoshop CS4 - Tee Support Blog

I've uninstalled and reinstalled Photoshop several times and I still get Error: 16 upon opening it. What can I do about this?

So, my Mac OS recently crashed. I installed the newest OS after reviewing the problem at an Apple store. The Mac works fine now but Photoshop refuses to open. When I open it, it comes up with this error message:
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
I have tried uninstalling and reinstalling the program several times and the error message persists. Please help me!

If you are getting configuration erro while launching Photoshop, try to pefform below steps
1.Click on Finder and then hold Command + Shift + G keys on your keypad
   It will open Go to folder window, type exactly /Library and click on Go
2.Then open Application Support folder
   Right click on Adobe folder
   Click on get info
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name, admin, system and every one
Then click on Gear icon and select 'Apply to Enclosed
Click on lock icon
Launch Photoshop and check.

Would uninstall and reinstalling photoshop CC affect payment?

There was a Photoshop CC update today, but when I tried to install it I was faced with a u44m1p7 error. Adobe's website mentioned uninstalling and reinstalling it, so I am in the process of doing that.
But,er, forgive me if this is a dumb question, would this affect my subscription with Photoshop CC (as in, would I need to somehow pay double the cost?)
Sorry for the question, but I was really worried

Moving this discussion to the Creative Cloud Download & Install forum.
Phthalojohan reinstalling will not cause you to incure an additonal charge. Also please see http://forums.adobe.com/thread/1369395?tstart=0 where I just addressed the U44M1P7 error for another individual.

I need to uninstall and reinstall photoshop CS6 but don't have the uninstaller

When I try to open Photoshop CS6 I get error 1: Please uninstall and reinstall the product. When I go to uninstall I get this message: "The alias “Uninstall Adobe Photoshop CS6” can’t be opened because the original item can’t be found." I don't know how or why the uninstaller would have been moved or deleted, but it appears to be gone. How do I uninstall without the uninstaller?
running OSX 10.9.5

Try the Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

UNINSTALL AND REINSTALL PHOTOSHOP?

After almost a year of using CS3 I am told by photoshop today"You cannot use, you must uninstall and reinstall before using. It does not mention a license issue as I have seen in many post..do I really have to do the reinstall?

>
"is there any other solution than the un/reinstall?"
You could have done that about a dozen times by now! :)
But also understand that if you have corrupted preferences, un/re won't get rid of them.
You'll still need to do that.

I uninstalled and reinstalled photoshop 12 and now when I sign in nothing happens?

I installed it once and didn't sign in and then when I came home from Christmas, I tried to and I contacted them via chat and they told me to uninstall and reinstall it and now when I try to sign in, it won't do anything--open up NOTHING. Then I contacted them again via chat and then they tell me it isn't supported by chat because it's an OEM, whatever that is. I just want to be able to open it up and use it. I would appreciate any help.

Try Shikha's solution here.
Elements 12 - not working

What is the proper procedure dor uninstalling and reinstalling CS5 extended?

I downloaded some trial plugins and then removed them and ever since, CS5 is not working well. Sometimes when I open it and go to file open to open an image, everything is grayed out and I have to close down and re-launch. When I open an image and want to look at the file info, everything freezes and I have to use task manager to close down photoshop. As well, my bridge is not working correctly. I want to uninstall and then reinstall, but I thought that somewhere that I read there are specific ways to do that or else the program thinks you're trying to load it on another computer..? Thanks for any help and dircetions/instructions that you can give me.
CAnn12

As a test, and perhaps an alternative to Uninstallin and Reinstalling PS CS 5, if you are on a PC, check to see if you have a System Restore Point, prior to the installation of those trials. If you do, then first - create a new System Restore Point for today, and then boot to Safe Mode. There, you should be presented with the option to Restore the System. Navigate to that System Restore Point, prior to the trails, and choose it. The system will then ask to be rebooted, after a few moments. Do so, and then test PS. Does that fix things?
On a Mac, I think that the equivilent of System Restore is something like Time Machine, but do not know if that is part of the Mac OS, or an add-on product.
Good luck,
Hunt

How to uninstall and reinstall Photoshop CC

I met several problems with Photoshop CC. Then I want to uninstall it and reinstall it. How do I proceed?

Depends on your operating system. If Windows, go Start > Control Panel > Programs & Features and unistall.
Dowload and run the cleaner tool:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Restart the computer
Right click and run the Desktop Application Manager as Administrator.
Update the Desktop Application Manager if it invites you to.
Install Photoshop.

Uninstall and reinstall photoshop on new Mac

Hi, I recently had to buy a new MacBook Pro due to corrosion from water damage on my previous one. Is there any way that I can uninstall photoshop and install it on my new Mac? Thanks

Hi, I recently had to buy a new MacBook Pro due to corrosion from water damage on my previous one. Is there any way that I can uninstall photoshop and install it on my new Mac? Thanks

When i try to open photoshop this shows up Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 16

i had to take my photoshop file into a hardrive because my dad was going to give me a new Mac and when things didn't work out and went back to my old one i use the time capsule thing to save everything before but didn't give me photoshop so i physically moved the file and tried to open it but then this error shows up
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
and when i click the uninstall app on the file it tells me this
The alias “Uninstall Adobe Photoshop CS6 2” can’t be opened because the original item can’t be found
and when i click fix alias i click on photoshop and the app just turns into photoshop and i just run in circles
please help thank you

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium

Hi Can anyone please tell me from where I cn download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the revelant

Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you

Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Procedure to uninstall and reinstall Photoshop cc2014

Similar Messages

Maybe you are looking for