Profitability segment greyed out - transaction FB01

Dear all,
I have the following problem:
My customer sometimes wants to do manual revenue postings. They are using transaction FB01 (not using FB70 since it is working in their system) and the posting is:
Posting key: 01 - posting on customer
Posting key: 40 - posing on manual revenue account. The field status group for this account says that profitability segment is required. When entering the cost center the profit center is automatically getting filled in the profitability segment (correct), but the problem is that no other entries in the profitability segment can be done. The icon for the profitability segment is getting green and when you click on it all fields are grey and not possible to be filled. There is a field for characteristic customers, which my client wants to be filled, but is is impossible right now since the field is grey.
Anyone that knows what I can do to solve this problem? The characteristic customer is assigned to the characteristic group which is assigned to FI-posting (transaction type RFBU) in transaction KE4G. The field customer (KNDNR) has status "field ready for input in transaction KEPA.
Many many thanks in advance!
BR Asa

Hi
Try to remove the Char group against RFBU in KE4G... Also remove any assignment made in KEVG2...
Then try the entry in FB01...
If it is still greyed out - Then it is an authorization issue...
Can you please check on these lines and get back
br, Ajay M

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